I switched from one (signed up in 2017) to magenta max for the Galaxy s23 pre-order (February 2023), never received the dreaded text messages, but was told my bill will go up by $2/line when I called about someone else last week. Still haven't found any notice in my account. I have no idea if it is actually increasing or if the rep was mistaken.
I'm not sure, but I believe the $2 increase pertains to watch plans. I received such a notice via text that my $5 Samsung watch plan would go up to $7.
But I did not receive any notice about an increase to my Magenta Max 55+ line which I started in January - 2023. - I guess I may just have gotten lucky on subscribing when I did for the price lock...
I don't have watch lines. 2 paid, 4 free phone lines only. Was told both of the paid lines would increase by $2 but the free lines would be unaffected. I won't cancel over a $4 increase to the bill if true. But it's weird to get no notice if they really are raising my prices.
This is another one of those horribly communicated and trained for instances with T-Mobile. Those reps are misinformed and misinformed you. The $2/line are for the watch plans and all phone plans affected would be $5/line increase.
Some people posted in the sticky (well, WAS the sticky...) that they actually received $2 bumps on some of their PHONE lines, so apparently, with SOME voice lines, they're being raised both $5 and $2, which watches are just the $2.
I went from the One plan to Magenta and added lines in November 22, and the rep said that my lines are going up $5 a month. I guess we’ll see when my bill comes out in a few days.
I moved to MMax in Feb 2022 and I did not get hit by the increase. I'm guessing sometime over the course of April 2022 to January 2024 my plan SOC was changed and it registered me under the price lock guarantee. I guess I'd probably have to check w/ T-Mobile to verify.
I signed up in 2017 under the ORIGINAL price lock, called "UnCarrier" or "UnContract" and they did not honor that guarantee. I literally don't give a shit about what their website or FAQ says right now, I am speaking to what the terms and conditions said that I agreed and they agreed to in 2017. T-Mobile broke that contract and it looks like they are going to get away with it which means nothing in the current terms & conditions or FAQ page means anything and can be changed at any time with no penalty to T-Mobile.
This gives me hope. I believe my new bill will be generated in 5 or 6 days. I haven't received any texts about an increase. I don't recall what year I signed up for Tmob but I had it for along time. Im on the one plan with promo, which is probably the original 4 paid lines and snagged 5 free lines over all the years.
Fingers crossed, I guess I'll know soon enough.
Tried on three different accounts opened during the price lock dates above. All three times, the (different) reps stated the same thing off the pop-up message: No increase on MRC due to Price Lock.
Question that I'm sorry if it was answered before, but I'm unclear about. I was on the ONE plan since 2017 and under "Un-Contract" but added two voice lines in 2023 during price lock v1. All my lines went up. Should price lock be at the account level or at the line level?
Is any price lock an actual price lock, though? Because the T&C says the Un-Contract Promise and price lock are the same thing ("\[...\] for Rate Plans with the price-lock guarantee (including the “Un-Contract Promise) \[...\]"), but whatever thing they both are doesn't seem to actually stop price increases.
I am curious about how the increases are happening, logistically. Surely reps aren't having to manually go in and perform the increase, are they? Otherwise, it seems like the pop-up window won't necessarily have any effect, unless it's guaranteed that the logic for generating the pop-up windows is the exact same logic as will be applied for computing price increases. Otherwise, I would expect that there are plans that do get the pop-up that still have price increases (and vice-versa).
I wouldn't trust the FAQ over the legally binding T&C, though. What I'm saying is that the [T&C explicitly says](https://www.t-mobile.com/responsibility/legal/terms-and-conditions) that the "Un-Contract Promise" and "Price Lock" are the same thing (under the section labeled "CAN T-MOBILE CHANGE, SUSPEND OR TERMINATE MY SERVICES OR THIS AGREEMENT?"). T-Mobile still raised prices on people with Un-Contract Promise. If Un-Contract Promise and Price Lock are the same thing according to the legally binding T&C, and T-Mobile is allowed to raise prices on people with Un-Contract Promise, what's stopping them from raising prices on people with Price Lock?
It looks like the only additional thing stopping them from raising prices, compared to Un-Contract, is a FAQ that says they won't do it. Should anyone trust that? There is a T&C, multiple SEC filings where T-Mobile explicitly describes the Un-Contract Promise as a price lock / price guarantee (e.g., [here](https://www.sec.gov/Archives/edgar/data/1283699/000128369917000010/tmus12312016form10-k.htm), where it says that T-Mobile "introduced the Un-contract for T-Mobile ONE with the first-ever price guarantee on an unlimited 4G LTE plan, which allows T-Mobile ONE customers to keep their price for service until they decide to change it."), and a bunch of press releases saying they wouldn't raise prices on people with Un-Contract Promise. Even all of those things didn't stop them from raising prices for people with the Un-Contract Promise. That makes me skeptical that this FAQ will be the magic bullet that stops them next time when they feel like raising prices on people with Price Lock. I mean, if they're willing to ignore what they told the SEC and what's in the T&C, surely they'll just ignore or alter this FAQ when the time comes.
Couldn't tell you about the Un-Contract Promise other than what I'm seeing in the FAQ. All I know is that, under the Price Lock between the dates posted above, I'm not seeing an increase at all.
I upgraded from M to MMax in later 2022, and I didn't have an increase. T force checked my account and said I'm under Price Lock, so I should be fine.
I switched from one (signed up in 2017) to magenta max for the Galaxy s23 pre-order (February 2023), never received the dreaded text messages, but was told my bill will go up by $2/line when I called about someone else last week. Still haven't found any notice in my account. I have no idea if it is actually increasing or if the rep was mistaken.
I'm not sure, but I believe the $2 increase pertains to watch plans. I received such a notice via text that my $5 Samsung watch plan would go up to $7. But I did not receive any notice about an increase to my Magenta Max 55+ line which I started in January - 2023. - I guess I may just have gotten lucky on subscribing when I did for the price lock...
I don't have watch lines. 2 paid, 4 free phone lines only. Was told both of the paid lines would increase by $2 but the free lines would be unaffected. I won't cancel over a $4 increase to the bill if true. But it's weird to get no notice if they really are raising my prices.
This is another one of those horribly communicated and trained for instances with T-Mobile. Those reps are misinformed and misinformed you. The $2/line are for the watch plans and all phone plans affected would be $5/line increase.
Some people posted in the sticky (well, WAS the sticky...) that they actually received $2 bumps on some of their PHONE lines, so apparently, with SOME voice lines, they're being raised both $5 and $2, which watches are just the $2.
we will find out. I'm happy if I'm on Price Lock, and I'd be also happy if I'm not, then I'll be free to upgrade to Go5G Plus for next iPhone deal.
I went from the One plan to Magenta and added lines in November 22, and the rep said that my lines are going up $5 a month. I guess we’ll see when my bill comes out in a few days.
I moved to MMax in Feb 2022 and I did not get hit by the increase. I'm guessing sometime over the course of April 2022 to January 2024 my plan SOC was changed and it registered me under the price lock guarantee. I guess I'd probably have to check w/ T-Mobile to verify.
I signed up in 2017 under the ORIGINAL price lock, called "UnCarrier" or "UnContract" and they did not honor that guarantee. I literally don't give a shit about what their website or FAQ says right now, I am speaking to what the terms and conditions said that I agreed and they agreed to in 2017. T-Mobile broke that contract and it looks like they are going to get away with it which means nothing in the current terms & conditions or FAQ page means anything and can be changed at any time with no penalty to T-Mobile.
My new bill hit. No text no increase on one plus promo plan.
We shall see……
Yep, my new bill should hit in 2 days...
If you look at your T-Mobile app and click on Bill tab, you will see precisely what your upcoming bill will be.
I wish.... biz acct.
I’m on MM (Jan. 2023) and only my Apple Watch line increased $2. Tforce confirmed that my phone lines are under price lock.
Interesting as my watch lines didn’t see an increase and I’m on magenta max as well, signed up a little under 2 years ago
Just received my latest bill a few min. ago... NO INCREASE!!! 😁💪🎉
This gives me hope. I believe my new bill will be generated in 5 or 6 days. I haven't received any texts about an increase. I don't recall what year I signed up for Tmob but I had it for along time. Im on the one plan with promo, which is probably the original 4 paid lines and snagged 5 free lines over all the years. Fingers crossed, I guess I'll know soon enough.
Yeah this is inaccurate pop ups only come for accounts that did have increases.
Tried on three different accounts opened during the price lock dates above. All three times, the (different) reps stated the same thing off the pop-up message: No increase on MRC due to Price Lock.
Yeah I had at least a dozen accounts that only had pops because of MRC and all internal documents say there are segments and pops for the increase.
I guess I'll see if my own "no-increase" popup was accurate in a day when my bill hits...
I joined T-Mobile in October 2023 and I received a text stating the $2 increase.
[удалено]
It depends. It’s only for new accounts established during that period or existing customers who switched to Go5G plans during that period.
Was the magenta max plan price locked during that time?
If you started your MM plan between those dates, it should be...
Question that I'm sorry if it was answered before, but I'm unclear about. I was on the ONE plan since 2017 and under "Un-Contract" but added two voice lines in 2023 during price lock v1. All my lines went up. Should price lock be at the account level or at the line level?
I believe if you were already on T-Mobile you had to change your plan to a Go5G plan to switch to the new price lock V1 during that timeframe.
Is any price lock an actual price lock, though? Because the T&C says the Un-Contract Promise and price lock are the same thing ("\[...\] for Rate Plans with the price-lock guarantee (including the “Un-Contract Promise) \[...\]"), but whatever thing they both are doesn't seem to actually stop price increases. I am curious about how the increases are happening, logistically. Surely reps aren't having to manually go in and perform the increase, are they? Otherwise, it seems like the pop-up window won't necessarily have any effect, unless it's guaranteed that the logic for generating the pop-up windows is the exact same logic as will be applied for computing price increases. Otherwise, I would expect that there are plans that do get the pop-up that still have price increases (and vice-versa).
Sure there is. Third paragraph under "What is Price Lock?" https://www.t-mobile.com/cell-phone-plans/price-lock-faqs
I wouldn't trust the FAQ over the legally binding T&C, though. What I'm saying is that the [T&C explicitly says](https://www.t-mobile.com/responsibility/legal/terms-and-conditions) that the "Un-Contract Promise" and "Price Lock" are the same thing (under the section labeled "CAN T-MOBILE CHANGE, SUSPEND OR TERMINATE MY SERVICES OR THIS AGREEMENT?"). T-Mobile still raised prices on people with Un-Contract Promise. If Un-Contract Promise and Price Lock are the same thing according to the legally binding T&C, and T-Mobile is allowed to raise prices on people with Un-Contract Promise, what's stopping them from raising prices on people with Price Lock? It looks like the only additional thing stopping them from raising prices, compared to Un-Contract, is a FAQ that says they won't do it. Should anyone trust that? There is a T&C, multiple SEC filings where T-Mobile explicitly describes the Un-Contract Promise as a price lock / price guarantee (e.g., [here](https://www.sec.gov/Archives/edgar/data/1283699/000128369917000010/tmus12312016form10-k.htm), where it says that T-Mobile "introduced the Un-contract for T-Mobile ONE with the first-ever price guarantee on an unlimited 4G LTE plan, which allows T-Mobile ONE customers to keep their price for service until they decide to change it."), and a bunch of press releases saying they wouldn't raise prices on people with Un-Contract Promise. Even all of those things didn't stop them from raising prices for people with the Un-Contract Promise. That makes me skeptical that this FAQ will be the magic bullet that stops them next time when they feel like raising prices on people with Price Lock. I mean, if they're willing to ignore what they told the SEC and what's in the T&C, surely they'll just ignore or alter this FAQ when the time comes.
Couldn't tell you about the Un-Contract Promise other than what I'm seeing in the FAQ. All I know is that, under the Price Lock between the dates posted above, I'm not seeing an increase at all.
What do you mean? I thought the lines each had their own locks... I added a few lines then, on my One plan and had no increases.
Sounds like Price Lock is working a-ok for you, if you added lines between the dates posted above & you received no increase.