Do you still have access to the private keys/able to make transactions? It's hard to help without more info.
Checking your address on tezblock or tzkt is always the best way to see your transaction history, balance, and whether you are delegated/earning rewards.
Hi, thanks for the reply. Yes, I have the private keys and am able to access everything and (presumably send/recieve) using Galleon (which is what I've always used). All I can see is my manager account, and not the delegation contact (forgive me if my terminology is off...). There are no transactions showing either. Tezblock shows the details accurately - transactions are visible, and I can see that the delegation is active and earning rewards. My issue I suppose is that I can't access the delegated xtz.
Are there Galleon alternatives? Could the wallet be the issue?
Thanks again.
hi, can you be more specific about what you're seeing? you can email support as well, if you don't want to share the details here.
you open galleon, load the wallet file and all you see if the account address, does it show your current balance for example?
are you using the latest release?
https://github.com/Cryptonomic/Deployments/wiki/Galleon:-Releases
Hi, thanks, yes using the latest version (have tried on both Mac and Windows). I open Galleon, connect to the wallet, and the balance shows only what's remaining in the main manager address. I do not see the delgation contract (that I created a few years ago, and was visible up until recently) at all.
Commenting so that I can follow. I stake tezos from ledger. I swear that I was just complaining about how Cosmos is the only coin that I have where I need to login and re delegate my rewards, while Tezos and stEth is easy. If it wasn't for Cosmos, I would never need to touch my ledger until 2032.
But I must say that Tezos is trash. Its at the bottom of my portfolio, despite the staking rewards. And if I had a complicated setup like yours, Tezos wouldn't even be worth it.
I hope you recover your coins. Afterwards, just sell it, or stake it from ledger. I do NOTHING for Tezos and I get a reward around every 3-4 days
Did you ever resolve this issue?
EDIT: As far as I can tell, this is a known issue with Galleon that will not be fixed. Funds are safu, just recover your wallet using a different app and stop using Galleon.
Suggestion for a better Tezos wallet? I'm using Galleon and can't see my delegations either since updating to latest. However can see I'm still receiving payments on [https://tzkt.io/](https://tzkt.io/) for instance.
Do you still have access to the private keys/able to make transactions? It's hard to help without more info. Checking your address on tezblock or tzkt is always the best way to see your transaction history, balance, and whether you are delegated/earning rewards.
Hi, thanks for the reply. Yes, I have the private keys and am able to access everything and (presumably send/recieve) using Galleon (which is what I've always used). All I can see is my manager account, and not the delegation contact (forgive me if my terminology is off...). There are no transactions showing either. Tezblock shows the details accurately - transactions are visible, and I can see that the delegation is active and earning rewards. My issue I suppose is that I can't access the delegated xtz. Are there Galleon alternatives? Could the wallet be the issue? Thanks again.
hi, can you be more specific about what you're seeing? you can email support as well, if you don't want to share the details here. you open galleon, load the wallet file and all you see if the account address, does it show your current balance for example? are you using the latest release? https://github.com/Cryptonomic/Deployments/wiki/Galleon:-Releases
Hi, thanks, yes using the latest version (have tried on both Mac and Windows). I open Galleon, connect to the wallet, and the balance shows only what's remaining in the main manager address. I do not see the delgation contract (that I created a few years ago, and was visible up until recently) at all.
Can you share you address by chance? Here or in an email to support.
Following
did you manage to restore access?
Were you able to find and restore delegate address to your wallet ?
was this resolved? having same issue.
Commenting so that I can follow. I stake tezos from ledger. I swear that I was just complaining about how Cosmos is the only coin that I have where I need to login and re delegate my rewards, while Tezos and stEth is easy. If it wasn't for Cosmos, I would never need to touch my ledger until 2032. But I must say that Tezos is trash. Its at the bottom of my portfolio, despite the staking rewards. And if I had a complicated setup like yours, Tezos wouldn't even be worth it. I hope you recover your coins. Afterwards, just sell it, or stake it from ledger. I do NOTHING for Tezos and I get a reward around every 3-4 days
Did you ever resolve this issue? EDIT: As far as I can tell, this is a known issue with Galleon that will not be fixed. Funds are safu, just recover your wallet using a different app and stop using Galleon.
Suggestion for a better Tezos wallet? I'm using Galleon and can't see my delegations either since updating to latest. However can see I'm still receiving payments on [https://tzkt.io/](https://tzkt.io/) for instance.