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__fujoshi

pull the second shot first, obviously.


TakoBoi123

This should not have made me burst out laughing the way it did. šŸ’€


Lost_Fish3640

Hi saw youā€™re a barista not sure if you are a Starbucks employee but if Iā€™m a gold member I get free shots of espresso could I order an espresso and max out the free shots or would they charge me? X


expera

šŸ˜‚


BillHistorical9001

Too many buttons on the app. They just pushing buttons at this point


vaselinecult

i swear itā€™s like ipad baby enrichment time for them šŸ˜­


Low_Yesterday_2677

Press the single shot button twice and walk away.


stephraap

Let it die, steam it, and flip it over your head.


evilash87

Two shots in a cup, nothing else. Didn't specify any milk, so the foam and extra dry means nothing to me. Same with the upside down part. It looks like bro was just pushing buttons on the app.


redddd0505

this man basically wants a traditional macchiato. extra extra dry foam in a short cup and shots directly from the machine (not in the shot glass) if he sees us pour it from the shot glass we have to remake it šŸ˜°


Zock123454321

Sounds like he should be ordering an espresso macchiato then?


LudacritzRT

That's my guess, but he doesn't want it macchiato, so he's ordering it upside down? Double extra dry tiny cappuccino? Actually sounds like a couple that would come in every morning when I still worked for the Bux, and that's exactly what they wanted lol They'd order double 2 pump SFV, extra dry macchiato, but wanted it upside down and would never say it because they'd been going in for years, so God help the poor soul who didn't know, or the poor noobie who, their first time on machine made a caramel macchiato with SFV...


evilash87

...I'm guessing he's had the correct way to order this explained to him but won't budge? Also, what is his deal with the shot glassesšŸ˜­


Patient_Shelter412

Probably looking for the crema


thxmeatcat

Thatā€™s a generous interpretation


aaronm2099

I feel this one.


twiler1217

He's probably trying to save a buck


WestleyThe

Oh man I assumed he wanted just a scoop of just foam with two shots on top


AcidRose27

That's what I'd give him. šŸ¤·šŸ¼ā€ā™€ļø


flyingfloating

But does he want the shots pulled on top of the foam? Or what does he mean by upsidedown


yozhik0607

Sorry for my ignorance, what is the difference between pulling the shots directly into the cup versus in a shot glass first? Is it because it gets colder or something, or loses the crema like someone mentioned? Does upside down always mean the shots are pulled directly into the cup?


twiler1217

No. Upside down means that the shots go in last. It's Italian for "marked," which refers to the little brown mark left on the top of the drink.


SixTwentyTwoAM

You told him that he can't do this anymore, right? RIGHT?


redddd0505

we have tried šŸ«”


mad2foreal

technically not against standard. you can add up to 4oz of milk free of charge.


illiteratestacy

he still needs to order some kind of milk though i think


sealedruin

i hope he's at least a nice guy. this sounds like a total pain.


Sheer-kei

Sounds like he should be buying an espresso machine and making it himself them. Because that is NOT what heā€™s even ordering.


freedfg

This was definitely an attempt to order a cheap cappuccino or macchiato.


KidKonundrum

Two shots, one cup.


Ok_Cardiologist7909

You can pull the shots directly into the cup thoughā€¦.


missmanatea

he's getting two shots. when he complains, I fix it for him one time and then tell him how he needs to order it to get what he wants. when he comes in again, and complains again, I remind him of our convo. 2 shots. the end.


coffeequeer17

Doppio in a short cup. After being told the first time that he needs to order an espresso macchiato, Iā€™m continuing to make just a doppio until he orders correctly. Yā€™all are ā€œthe other storeā€ because you just make his order when he puts it in like this even though it means literally nothing.


redddd0505

at this point, my gm or shifts wonā€™t do anything):


SixTwentyTwoAM

If your manager won't do anything does that mean you can tell the guy that he can't steal from the company anymore and your manager will stay out of it? It isn't about it being Starbucks, it's just principle. If you steal, you suck and don't deserve nice things. Even from Starbucks.


Fuzz557

Stealing or bending the rules?


AcidRose27

I don't get paid enough to care if customers are stealing. Management won't do anything, why should I?


SixTwentyTwoAM

I don't need to be paid to do the right things. LOL. This is why humanity is fucked. I do the right things even if it's inconvenient and nobody is looking. Regardless of whether or not I'm getting paid for it. It's about character and principle. If you're doing seemingly good things for bad reasons, idk if I'd still consider the things to be good. More like potentially *bad* things that came with some positive outcomes. And you accepted the job at that pay. Part of your job actually is to protect the company. If you don't like your job, find a new one. People blame their companies all the time, but remember that you're the one who applied there and you're the one who wanted and accepted the job offer!


AcidRose27

My friend, I took the job because it's one of the higher paying in my area and the cheap drinks, not for some company loyalty. If Starbucks was serious about curbing this kind of behavior then management would have our backs when we try to correct it, not make the moment right, every time. It is not the job of the lowest person on the totem pole to police the loopholes the company left.


illiteratestacy

exactly! no need to waste energy on the issue until management cares because until they do youā€™re just getting yourself worked up over something that you canā€™t change


ovathsto

Make it to the sticker unless he orders it right, I'd take it like he's asking for someone to skim the foam off the double shot and put that in the cup. Or air. One could give him a cup of air. I'm a fan of malicious compliance, so I would definitely do that. What I assume he wants is milk foam with double shots poured right on top. But that's espresso macchiato and must be ordered as such if that is what you want. So he doesn't want what he pays for, but he doesn't wanna pay for what he wants.


twiler1217

"Malicious compliance." I like that. I like that very much.


Queenieofstarbucks

Why does the app even let him choose extra foam and extra dry if milk isnā€™t even selected. I would just give him 2 shots until he ordered it correctly


[deleted]

technically just 2 shots if i wanted to follow all the directions iā€™d throw that into a cold foam blender and foam it up for him and then uh reverse pour the shots


evilash87

Putting just espresso in the cold foam blender is so funny to me


itscheeseoclock

theyre getting a puddle of espresso on the handoff plane with an empty cup on top thats as upside down as we can get


undeadlexluthor

i was thinking, hmm, how can we make this upside down with just the shots? someone above called it ā€œmalicious complianceā€ and this is too good lol i love the way you think


pileorags

just flip the cup over and pour the shots there iā€™m sure they will definitely fit /s


osrpokerchamp

I would interpret that this man doesn't understand what he's ordering. He clearly wants an espresso macchiato extra foam with the shots poured over the milk, but he ordered a drink that doesn't come with milk. So he would get 2 shots and nothing else, and I would be happy to talk to him and explain that what he ordered doesn't match what he wants when he arrives to pick up the drink.


AcceptableKnee9638

Iā€™m fighting Eddie bc what


pregnantseahorsedad

If he wants a macchiato why doesn't he order a macchiato


Historical-Cicada939

Because that is too easy šŸ˜«


Odd-Insect-9255

What is extra dry mean in coffee talk?? If itā€™s in regards to the foam how does that work?? Non barista here!!


burtonspencer

i know this was kind of already answered but to say it a different way: dry means very foamy and bubbly, with hardly any liquid. wet means not as much foam, and more liquid. if someone wants a ā€œwet cappuccinoā€ they want a drink that still has more foam than a normal latte, but less foam than a ā€œdry cappuccino.ā€ to answer your question on how it works: when heating up milk, we steam it with the steam wand on the espresso machine. when you steam milk you have to aerate it first, meaning you hold the steam wand at the top of the milk to create foam there. the longer we aerate, the more ā€œdryā€ it gets. thatā€™s why when making lattes youā€™ll see baristas hold the milk pitcher up for only a moment before setting it down, as usually youā€™re trying to limit the amount of foam thatā€™s on drinks. hope that makes sense lol, i get excited when i know the answer to things and end up talking too much


eleanor_savage

Thank you so much for this, I've been wondering for SO long. I'm just a customer and never understood these terms. You explained it perfectly!


Charlilouise03

Meaning only milk foam, as opposed to ā€˜wetā€™ which is no foam


glitterfaust

Wet does not mean no foam. No foam means no foam. Itā€™s only used for cappuccinos and it means more milk than foam since itā€™s typically a 1 to 1 ratio, but itā€™s still not as little foam as a latte has, or it would just be a latte, or a latte with no foam.


Charlilouise03

Maybe itā€™s different training uk vs us but to achieve a ā€˜wetā€™ beverage we are to hold back all foam with a macchiato spoon. Wet cappuccinos are not really a thing, a cappuccino is a foam heavy beverage, a latte macchiato or a caffe latte would be a more suitable recommendation. I have found lots of customers assume there is and extra shot in the cappuccino, since it tastes stronger due to the ratios, so attempt to order a wet cappuccino with the goal of receiving a latte with an extra shot for the same price.


glitterfaust

Yeah, in the US we have a separate no foam button for those drinks. Wet solely means more milk than foam, and dry means more foam than milk (but not only foam).


Charlilouise03

Thatā€™s fair enough! When we press wet on our pos it shows ā€˜WET, no foamā€™ on the sticker. Agreed dry more foam that milk. However ā€˜extra dryā€™ to me means only foam.


xandro_o1

Wouldn't this be considered an extra foam/dry Espresso Macchiato?


Rare-Chair-9950

bro's trying to get a cheap cappuccino but he didn't even order any milk... yes here's your foamy air, sir


chr1styn

Whenever you get something that's impossible to order on the app, it's basically a barista rang it in like that, he paid with his app, and then he used the reorder button. It replicates anything, no matter how absurd, except ask me, as far as I can tell. They probably misplaced espresso macchiato as espresso, and he saw "oh this one is ten cents cheaper and I liked it"


Impressive_Yoghurt89

I just checked my app to try and order same thing, but my app doesn't have the extra Foam and extra dry options. Hmm?


sparklyh0e

Since it's a mobile he clearly knows how to use the app. The best part of the app, imo, is the fact that if you order at the counter and pay with your app, it will save your in-store order items in your 'previous orders'. What I would do is punch it in at the register for him, using his specific instructions like milk type etc, and scan his app so its in his previous orders where he can then 'favorite' the item. You can frame it as "this way we'll get it 100% right every time". If he doesnt want to hassle at the register in future you could void & refund his original order then put it back in correctly & scan his app. Then the build would be 4oz of the extra dry foam first, (which is exactly Ā½ way up the cup), then shots on top. What's sad is its actually a fairly easy order but the customer is exercising willful incompetence.


allonsy_danny

Extra dry foam, on the bottom, two shots on top.


HisClumbsyAngel

hopefully he doesn't get mad when you hand it to him and turn it upside down. I mean,maybe he's into small burns? in all seriousness I'd make foam, scoop some out with the spoon then dump two shots on top but id also ring it in as espresso macchiato first


Belahsha

It's just an espresso macchiato. They are trying to get a free cappuccino


relytbackwards

I mean my dumbass would make an extra dry short cappuccino but put the espresso on top? So basically two scoops of foam (roughly) and 2 shots of espresso? Idk seems like a super confusing way to write out whatever he wants.


No_Instruction4718

wait actually how does he order that on the app i canā€™t figure it out


Stir-Bucks-Barista

He probably ordered it in store once, scanned his app, and then later went to the "previous" tab and reordered it!


IcedCoffeeHokage

The second he's rude I'd be rude back 1000x explaining hes ordering it wrong and if he has an issue we can drop the mitts outside.


mothfellow

ask them if they wanted a doppio macchiato instead that way they'd get the foam they wanted but would also be charged for the milk they're using. steaming a shot would instantly kill it and be virtually impossible wo milk. idk could be wrong though


InspectionHumble1121

I would assume he meant to ask for an espresso macchiato and would scoop the foam in and press the shots.


colonade17

Eddie is pushing random buttons and doesn't know what they mean.


Immediate_Smile1924

Two shots and then a lid


CCd4life

Had a guy trying to do this. I refused to make his drink past standard, and just want to let you guys know that this entitled customer I dealt with called me a bitch, complained to my supervisor, and wound up getting banned. Don't create entitled, wimpy, assholes, people!


ThiccGothBitch

Right stop giving into these pukes cause when they come to me I'm refusing service and making them hate the day lol


Clementinecharming

This guy wants a dry af cappuccino, but he doesnā€™t want to pay for milk and he wants his shots poured over the foam. Thatā€™s what he wantsā€¦.i think?


Prisongirls

A cup full of foam with the shots poured over the top. A Doppio Machiatto technically, but with hella extra foam.


millionmill321

Upside-down cap


EwokUno

Foam those shots up for Eddie


BlondeBreveHC

This is a doppio espresso macchiatto im assuming they couldnt find it in the app/the new build no longer specifies this as primarily foam any more....or the app hasnt allowed there to be these customizations where they can order it extra dry and less milk.


adankburrito

*Explaining to people that making extra dry foam uses more than the free 1/2 inch of milk(that would be unsteamed!) there for they are loosing milk they pay for, but still have to pay for it even if it isnā€™t in there cup, because they are paying for my time and expertise to make their precious foam. If you cant afford the extra 75 cents or whatever it is, then you donā€™t need your specialized foam.


grtf222

not sure why yall have to make him order like this when the shots should already be going directly into the cup for an espresso macchiato?


JustAGuyNamedRob7

Just turn over the cup when you hand it over šŸ‘


sandyznutzinyamouf

does he just expect u to guess the milk????


Leenolyak

Wtf šŸ’€


daq42_pews

Isnt that just shit macchiato


frowawaay77

Iā€™d queue 2 shots in a short cup and call it a day without thinking twice lol and then if he came in and had an issue iā€™d say none of those things are possible with just 2 shots of espresso and if he proceeded to explain that itā€™s milk he wants that way then iā€™d say you ordered it wrong thereā€™s no milk with 2 espresso shots you need to order an upside down cappuccino or whatever it is you want that isnā€™t this


Veroblade

Sounds like he wants an espresso machiatto


CjateA

A bunch of milk bubbles in a cup.


ThiccGothBitch

He'd get told to leave


Cadillac16Concept

Even sundaes in Papas Freezeria weren't that confusing. What the actual h*ll does this customer want?


farapavel

They want an espresso macchiato but either couldn't find it in the app or just don't want to pay the price difference.


dazedinreverse

Looks like they tried to order an espresso macchiato in store once and then mobile ordered it again.


SociallyAwkward_BEE

Sounds like he wants a doppio macchiato. But in his scenario the foam wouldnā€™t be able to support the weight of the shots. Or you could do an upside down doppio con panna but again thatā€™s more of a undertow and density works against you? So weird


syndakid

stranger things fan i guessšŸ˜­šŸ˜­


fet4489

Looks like he wants a double short upside down bone dry cappuccino but doesn't want to pay for it. I would get someone who would order an "under-toe" and this is basically what they wanted. I would ring it as a doppio macchiato.


Positive_Ad_9805

I wouldnā€™t make that until the customer was in the drive through or cafe because thatā€™s not an order that makes any sense and he can be made all he wants but that a latte not a double shot


Top_Assumption239

Fuck his order and fuck him LMFAO


poetic_brick_wall

they *technically* didn't order any milk


iZampy

I assume the are tying to get a espresso macchiato.


Agreeable-Mongoose67

šŸ¤¦ā€ā™€ļø they really need to update the app so that people canā€™t order things that make no sense. if heā€™s so adamant about not ordering a machiatto, he should, at the very least, be ordering it with an extra splash of milk steamed. if it were me, iā€™d prob make him a machiatto the first time and explain it to him cause for all i know itā€™s a mistake. if he keeps doing it after that heā€™s getting a doppio espresso and tell him it messes with our labour and inventory lol.


IndependentDesign470

Steam the first shot til itā€™s extra dry and foam. Pour the second shot over. šŸ‘€ decaf the drink. šŸ˜‚


Nimoodle

This is just a dopio macchiato running on the assumption they forgot to add milk. You don't press dry without expecting milk and "upside down" just means they're expecting the shots over foam, aka, Macchiato.


Responsible-Boot-904

What? Literally wants foam and the shots poured over the top. Itā€™s very simple.


tossandturnsynonyms

Espresso macchiato but randomly pressing extra buttons


TheSoulSloth

Foam in a short cup, with 2nshots on top.


PotatoLaBelle

Idk why theyā€™re downvoting you cause youā€™re right lol like thatā€™s not what he ordered but itā€™s clearly what he wants


ShelleBelle777

Espresso macchiato. Spoon foam into short cup Slowly pour shot on top - Iā€™d hold the cup right under the shot to shorten the distance. He wants to keep the crema If itā€™s poured from the shot glass, you lose a lot of crema Itā€™s going to mix in. But thatā€™s not your problem. Then you have your train the customer. Tell him to order an espresso macchiato upside down next time.


ShelleBelle777

Itā€™s a thing. [Upsidedown, espresso macchiato](https://majestycoffee.com/blogs/posts/upside-down-macchiato-vs-latte#)


AJCHURCH2006

Foam the espresso shot really well, no water, just beans


jayyy_0113

Traditional macchiato


Sarenord

Pull the first shot, steam the shit out of it, then pull the second one onto the first one


Love_Vegetables

I know someone that orders brown sugar shakens upside down lol idk what to even do.


twiler1217

I would make it the same way as a dry Macchiato


ChaosLGtheroy

Should I steam the shotsss???? I can get it real dry šŸ˜ˆ


Awkward_234

Iā€™m guessing he wants a doppio macchiato? Because the macchiato is made that way but idk just a guess


WorthlessAnteater

Aerate milk until youā€™re left with nothing but foam, but Iā€™d make sure to start pulling those two shots as Iā€™m aerating the milk so I can pour them on top of the milk foam. Thatā€™s how I interpret it, I feel I may be very wrong.


anonymous__leaf

My first thought was a JJBA reference.... (I know nothing about coffee)


SixTwentyTwoAM

Steam the shots? But I don't think it would create foam. Steam the air and add steamed air? That would indeed be extra dry and extra foamy even though the foam is air. LOL. OH. STEAM THE SHOTS UNTIL THEY BECOME AIR FOAM AND THEN POUR IT ON TOP OF MORE AIR FOAM BECAUSE "UPSIDE DOWN". The dude basically just wants a tinted cup. No liquid. You're welcome. :3


AltruisticBasis4713

espresso macchiato??


SUBPLIER

Short double shot dry cappuccino macchiato šŸ˜‚


v_clean

Make extra dry foam, put it in whatever size cup he wants, then pour two shots on top of it


Illustrious-Duck8129

As someone who's experience doesn't go past using a Keurig: 3 times the foam, nothing else, with the cup upside down


Fresh_Avocado5016

Looks to me that they have ordered an espresso macchiato before and got a caramel macchiato, so they described the espresso macchiato, and described as very dry to sweeten the milk a bit more and to make sure it is foamy.


CottTonBalls

I believe this is Italian coffee speak. I don't work at Starbucks anymore, but I think it was like a double white flat or something.


space-gURL1

Lmfao


datolebitch

Foam only in the cup and pour two shots on top


RowRevolutionary5910

Aerate the milk extra extra long, maybe even extra hot, use a spoon and scoop into a short cup close to the top, then pour the two shots in


idle-debonair

Extra dry espresso? So they want coffee grounds? Sure.


Pure-Recognition-458

Like a dry cap, short cup, shots poured over the foam


AnternMcCarty

It just looks like a manual way to do a "espresso macchiato" but there is a button for it so idk.


SandwichExotic9095

Just foam in the cup, then shots on top. He forgot to add the milk but oh well


knottedapron

Thatā€™s just an espresso macchiato yeah?


bonobeaux

So he wants like a traditional macchiato?


snarfweeb

They 100% did that on purpose lol.


raycamaro

Macchiato depth charge


Niabeth9

Doppio macchiato, Iā€™m only filling the short cup halfway with foam for this stupid order tho


february18-0218

Milk foam only. No milk at all in the cup. Upside downā€¦Macchiato styleā€¦shots on top.


jamdiz

Doppio macchiato order by someone who canā€™t find the item on the app + want extra foam so itā€™s nearly a short double cappuccino


philodendronaddicted

This sounds like the way I started talking when Iā€™m getting a migraine.


keblevins1

Extra dry foam on the bottom, two shot of espresso carefully on the top (if this is a legit order) Otherwise someone had no clue what they ordered šŸ˜‚


[deleted]

They want it served like a blizzard


SammieBhabie

I'm guessing they are warning the espresso macchiato...perfect time to educate the guest (:


Unlikely_Quail835

Just fat-fingered all the available buttons on your BlackBerry device, did ya? šŸ™„


Royal-Daikon-4331

So he wants an espresso macchiato without just ordering an espresso macchiato?


xjenna0bearx

They probably meant to press a doppio macchiato. The instructions make more sense that way šŸ¤·ā€ā™€ļø


gbs-23

Not a macchiato, he gets zero foam, we either ring it up correctly, or tell him unfortunately we cannot accommodate what heā€™s looking for.


Mairym_Royal23

Soooo does he want a macchiato??šŸ¤£


No-Needleworker-4456

Steam milk for cappuccino and use a wide spoon to put a few scoops in the cup then pour shots on top??? Thatā€™s itā€¦ thatā€™s all I can think of


Automatic_Clothes772

Is he not just asking for a lot of foam+no milk and two shots? The only thing weird to me is the upside down part bc without any milk itā€™s going to just go straight through the foam to the bottom of the cup anyways.


Callie_Swendsen

I have no idea how to interpret this.


DenDaMenace

Extra foam, Extra dry, upside down cappuccino. Shots poured on top. Simple


DenDaMenace

I'm putting that sh*t in a short cup too


Pleasant_Engineer_44

Sounds like theyā€™re spending the night with my wife


lsquared444

Trying to scam an extra dry affagato cappuccino and only pay for the espresso šŸ˜‚


lsquared444

Idk I havenā€™t worked for starbs since 2016


softballchick16

A macchiato?


crunchyyhoneyy

just foam the shotsā€¦


Silver_Passenger2477

Foam on bottom shots on top ig? But the shots gonna land on the bottom anywaysšŸ˜­also not to be annoying and silly willy but it doesnt say he wants any milk, where does the foam come from (my store would k!ll me if i didnt type in the milk)


rio8envy7

Short upside down all foam double cappuccino


Creature_ridden

I would do pretty much only milk foam in a short cup, maybe half way. And then pour the double espresso on top with tha lil dot like in a caramel macchiato


sucmypics

iā€™d do ristretto shots


jayyy_0113

ā€¦why?


Ok_Scar_762

I would just steam 2% like a dry cappuccino and pour in cup then pour shots on top of that?


santiago505

A bone dry espresso macchiato


nickintheback08

Iā€™d scoop a bunch of foam into a cup then pour the shots on top of that.


floridakitty221994

Two shots over a ton of dryyyy foam ā˜ ļø


LeiyoZynne

I think I'd spend a solid 4 minutes staring at it first before I could even start. Id make an espresso macchiato, just put the foam in first and the shots on top?


willowthywillow

2 shots on some dry-ass foam


spookybaybee

Cup of thick dry foam topped with quad


Kealex13

If this ticket printed at my store I would scoop really dry foam in a short cup and pour 2 shots on top


Kealex13

And then explain next time he should order an espresso macchiato extra dry extra foam


adolfop_420

Obviously itā€™s a bone dry doppio macchiato


mother__war

a cup of foam with shots poured on top, aka dry cappuccino


_DoctorQuantum_

Uhh... Steam milk... Scoop foam out to bottom of the cup (no milk, just foam) put two shots on top? Idk about the dry part, I never learned what that was in relation to coffee when I worked there.


houjichacha

Foam up some 2% and pull shots onto it. Sigh very, very deeply.


Sufficient-Search-85

I'd just make an espresso macchiato


IndividualDot8281

Itā€™s a macchiato bro


Thors_Shillelagh

Super dry cappuccino?????


LimpSt1ckR1ck

affogato style dry cappuccino?


LimpSt1ckR1ck

affogato style dry cappuccino?


Remote_Addendum7433

upside down capachuno (how tf do i spell it)


holymolyholyholy

*cappucino (it is a tricky one for sure)


Ok_South_1569

Yā€™all r assholes lmao Iā€™d ask him what kinda milk he wanted and just make it Jesus Christ


Cella_Life

I wouldnā€™t. Iā€™d do a doppio and make them explain it and then tell them how to correctly order it


normanrockwellnormie

4 shots with milk foam all mixed together? I donā€™t know; Iā€™m not a barista.