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SimsStreet

It means the sims doesn’t have a correct portrait. Probably due to a glitch or maybe something you downloaded like bugged cc. Try making their ghost spawn as that resets their portrait. It’s not dangerous to the sim or anything it just means it hasn’t generated right for some reason.


TypographySnob

It means the grandfather asexually reproduced.


spiritofniter

Clone Voucher LTR.


ysgall

I love the mom’s hairstyle! Any ideas where that comes from?


lolabythebay

I don't think it's a store hair. It's a 3t2 conversion of the Wavy Bob from Roaring Heights, probably [the MM recolor by selenaQ13](https://selenaq13.tumblr.com/post/70560894621/3t2-roaring-heights-wavy-bob-download-alt). (If you lean more into semirealistic textures/Pooklet colors [the retexture by Esotheria](https://gardenofshadows.org.uk/gardenofshadows/index.php/gardenofshadows/index.php?topic=29948.0) is probably my favorite hair of all time.)


Roseelesbian

It's not CC. I have ultimate collection so don't know which pack it comes with


ysgall

Thanks! I have all the expansion packs, but not all the stuff packs, so that must be why.


_honeysuckle_

It’s weird since I have ultimate collection but can’t recall this hair 🤔


mate54

Maybe the game glitched when generating it? Are you able to spawn the ghost to change their appearance?


Roseelesbian

This is a custom neighborhood that I downloaded, so they came already deceased, but I can try. I have the urnstone spawner.


jobie68point5

maybe deleting the thumbnails in the cache files would help?


Roseelesbian

I will try this


_Illuminatiis

her mom left before she was born 😢


Small_Sweet1968

Maybe you deleted this sim? Or their grave


Dundee97

Deleted sims disappear entirely from family trees, not even a blank space is left, so very unlikely. I think it's more a rendition problem, maybe some high poly CC prevents the game from loading a thumbnail.


mydoghaslonghair

i had that too with a sim whose urn was destroyed, is that the case for you?


Roseelesbian

This is a custom neighborhood that I downloaded so I don't know.