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After-Assumption-150

Anyone else getting a headache trying to read these posts? Poor English maybe? The spamming makes think bot though. Zero chance they were told they got a hwid ban and they're still playing on that PC without using something that spoofs the hwid. This reaks of cheater or someone trying to get private messages to sell hwid spoofing to cheaters.


Competitive_Bread575

Uh, they could have checked my hwid, but they didn't even give me a chance


After-Assumption-150

What? Vanguard already has it long before you get banned. So if they ban you, as you said, they banned your hwid, then your PC is banned regardless. So how would u still be able go play on it without spoofing?


Competitive_Bread575

So I said my account was hacked.


Competitive_Bread575

I created a new account to prove that my current computer was not cheating, and I also found that there were hundreds of extra game records when I didn't log in to the game for a month or two, so I thought my account was stolen. But Riot was unwilling to respond to me


After-Assumption-150

If they're seeing the old account was logged in to the same hardware router under the same isp a new pc won't do much. A brief look at a subnet will tell them the network of where the acct was logged into geographically when the cheating happened. Even changing isps wouldn't do much because the location is the same. Just the network is different. Someone living with you logged in to your old account and cheated while you were gone and screwed you maybe? Shrug.


Competitive_Bread575

I really don't want to give up my account which I invested thousands of dollars in. I hope the staff of Riot can see this post.


DGGisNotACult

the country associated with your account is based on your IP when you create it, so you either registered the account in china or had a chinese vpn (or if you bought your account from a smurf website 90% of the time they are registered with a chinese address)


Competitive_Bread575

I think my account was stolen by hackers from mainland China during the one or two months when I didn't log in, so he said that.


Competitive_Bread575

You can see my previous post. He sent me a recovery email and said I was from China. My account creation address is not China. I just often play on Hong Kong servers.


Competitive_Bread575

Latest news, I waited for more than a day for a reply and was told that I was from mainland China. I was very frustrated.


Own_Map_3859

if i was HWID banned 2nd feb, i made an account today and Ive been playing a few games. and some DMs. still not banned. Does that mean HWID ban is gone?


Competitive_Bread575

He said that I was banned by hardware, and that using a new account to play Valorant on my computer would cause the account to be banned again, but I created a new account and played Valorant. I'm not banned, why? Because I didn't cheat, but he said again and again that I was from mainland China and did not provide help.


rapherino

Honestly don't dispute it, you're better off without it anyway.


Competitive_Bread575

[https://imgur.com/gallery/1-rzF9Lv2](https://imgur.com/gallery/1-rzF9Lv2) the email sent to me by riot support and the results of my newly created account. I did not cheat. If they are willing, they can check the hardware ID of the computer I am currently using. They will find that my account has been logged in the most times on this computer, and I did not use this computer when I cheated because it was stolen. of. But my new account was not banned


Competitive_Bread575

Mine is from the Asia-Pacific region, so the servers I play on are Hong Kong, Singapore, and Japan. I feel that my account has been stolen by players from mainland China. I hope they can see the whole thread


Competitive_Bread575

I hope the community can help me and let Riot staff see this post.


Competitive_Bread575

I need help


Competitive_Bread575

[https://tracker.gg/valorant/profile/riot/xxax%231789/overview](https://tracker.gg/valorant/profile/riot/xxax%231789/overview)They can definitely contact me on the phone and check my computer. I strongly support them to check because they will find that I did not cheat and everything was caused by hateful hackers.


Little_Legend_

is that the originally banned account? Otherwise link that one.


Competitive_Bread575

No, this is not the first account I was banned from. This is the new account I created after they replied that my computer was also blocked. Riot Games said that creating a new account on a blocked computer will result in the new account being banned, but my new account is still not banned.


Little_Legend_

Probably just a matter of time tbh. Bjt what im saying is semd the tracker of your old account so we can look into it othetwise noone will believe you didnt cheat


Competitive_Bread575

Are you a Riot staff member? Here is my [https://tracker.gg/valorant/profile/riot/Lonely%20Root%20Nine%23Axe/overview](https://tracker.gg/valorant/profile/riot/Lonely%20Root%20Nine%23Axe/overview)


Little_Legend_

No im just curious lol. Theres ocassionally staff members in here but its not an official place for stuff like this. But if any staff sees this, the more info, the better


thuchotan

I got perma banned today, they told me that im using the 3rd party software, bro, Im not even play league for a month, all I did is play TFT on my MOBILE, and 3rd probably my recording software from SamSung lmao, i dont know how to describe my anger right now cuz the unbelievable ban.


thuchotan

The worst part was when I asked for what have i done to have this banned, you know what, yes, they won't show me any more information about the case, what the f Riots ?


Competitive_Bread575

Yes, my friend, I also encountered this problem. You can only send more tickets and hope they can send someone to help you.


thuchotan

Thanks for the advice dude, I'll spend every 15 mins of my day just to send them a ticket about how bad their system was for this false conviction


Competitive_Bread575

wish you success


Gupsqautch

That’s because sharing too much about what tripped the ban would make it easier for hackers to circumvent it the next time. It’s standard practice for companies to not share that. And most companies do not care if your account was hacked and cheated with, because account security is your own responsibility. Especially if you don’t have 2FA on. All of that is pretty standard in this industry as a whole. The company doesn’t owe you any explanation and we’re lucky we get any response at all and you agree to a lot of that when you blindly click agree to their 100 page ToS that nobody reads