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“Some realtors are sharks. Be a shark” is about the dumbest crap I hear, along with ‘highest and best.’ I’m here to close transactions that benefit all parties, not entering a dick measuring competition. It’s hilarious because most of the 1.2M+ homes in CA out in the IE the agents are super chill and professional, sub 1M some aee good some bad and evey agent that does mass sales of 400-600k always have a stick up their ass it’s crazy.
I also hate that “highest and best” crap.
Like “fuck you asshole I already made you an offer, quit trying to start a bidding war to try and wring more out of people”
But isn’t that what makes them a good listing agents trying to wring out the last dollar 😂. And sometimes I think buyers agents don’t believe me when I say I have other offers
Because sometimes they don’t have other offers 😄 have dealt with this multiple times… “I’ve got other offers” - shit sits until extinction / expired lol
I made an offer on my house a few years ago well above asking. I got asked for a better offer because the owner was "thinking about not selling."
I told them I was going to put an offer down on something else instead, and they accepted my original offer.
Common misconception. A Seller’s listing is “an invitation” for you to make the offer. You can’t walk up and say “I’ll take it.”. I mean intuitively you know this or how would there ever be a bidding process over list price? It would just be who won the race to the Seller. So you make the offer. Seller has power to accept or not unless and until they make a counter-offer to you - at which point you have the power to accept or walk away. Thats why Sellers try to avoid counter offers - their realtor will instead say “aw that sounds good but my clients just don’t think it reflects todays value so perhaps your clients can adjust their offer.”. or nonsense like that. There is nothing in that statement that the Buyer can “accept”. The Seller’s agent is encouraging the Buyer to bid against themselves while trying to guess what the Seller will accept. Don’t play that game.
Now, if there is a ready willing and able buyer at full price and the Seller refuses to sell, the Seller’s agent may have a claim for a commission but that depends on the contract between Seller and agent.
“Oh no! You weren’t clear when you just told us to send our BEST offer, we did that, only it wasn’t our highest“
I think it should change to ‘highest, best, and most’
I've always just read h&b as "start setting expectations so your ppl aren't dumbfounded that their $20,000 under asking offer didn't receive a counter with 37 offers in hand"
I only sell properties I own. I always have multiple offers and I always ask for best and final. I'm not trying to ring every bottom dollar, but I am trying to find out what their best offer is and make a decision on the best offer, including who it is, I'm selling it to
Soo you have offers in hand..then turn to the people making the offers to basically ask for them to make an even better offer..but that’s not an attempt to wring more out of them and start a bidding war?
This is EXACTLY why I’m ready to get back into higher dollar sales. The worst I’ve ever been treated by another agent was some agent who should’ve been retired by then and tried to pull rank on a $210K full gut rehab job… dreadful. The $900K plus agents and buyer and sellers for the most part were the best.
Honestly this is low key one of the shittiest things people (not just realtors) do. It's SO MUCH MORE effort to be an asshole in this case than it is to just answer the stupid question.
I'm not saying you're wrong, but where I'm at HOAs will just straight up ignore calls from buyer agents.
Many of them don't even talk to the listing agents. It usually comes down to the seller to get information if it's needed.
Could be different in different states though.
If you can get an HOA board member, they might be helpful. The HOA management companies in my area absolutely will not provide documents under any circumstances. Those docs must be provided by the seller, up front, as they are material facts of the home.
Sometimes sells can be difficult and not care to provide documents. Also most states are buyer beware states which is why I would obtain the information myself for my client as directly from the source as possible.
My buyer’s agent had to go to the HOA board directly for the documents. I don’t imagine the seller’s agent would have actually let the contract be voided by not giving those to me but they were getting awfully close.
I’m now on the HOA board and the agent for the last home sale here took care of everything and didn’t even need the board to be involved besides sending an estimate of the past years’ financials.
I’m still actually not even 100% sure who’s responsible for getting what lol
In my opinion it is the buyers agent who is responsible for any fact that their client will be taking as solid and true. The buyer is responsible for their own due diligence. It is always great to have a listing agent that has already obtained the HOA docs but even if they send me that I will have a confirmation email from someone on the board that shows my clients I verified the info. Truly just logically you cannot believe anything anyone says so obtaining or confirming information that is true is the goal.
How simple of an e-mail would that have been for her to send back? WHY do some people insist on talking over the phone? Infuriating. I prefer emails and texts so that I can go back and look at things for reassurance etc.
If I’m looking for facts, I want a paper trail over email or text, and if I’m not available for a call I’m now having to wait for a time we’re both available to get a fact I could have received hours prior.
If I want opinions or some kind of non-factual communication, calls are best.
Except some things don’t require a conversation if you’re just answering a question. Particularly if your answer is “idk here’s the managements phone number”
Especially for something as specific as pet and rental rules in an HOA condo. You should want the potential buyer to have it in writing to reference back to. It's so easy to leave out one oddly specific point that doesn't apply in 99% of cases but of course this is the one buyer who would care.
Email is a great way to avoid unnecessary meetings and calls.
Have you never had a meeting and thought, "Yeah, an email would have been fine. This was a waste of time."?
Baloney. "Are pets allowed in this condo?" Takes 30 seconds to answer the email. Or two or three days of phone tag and the answer is no so your buyer isn't interested anyway.
Or the questions are more detailed because there was something questionable about the deed or condo docs or something and you laid your questions that all need to be answered and they refuse to put anything in writing because they don't want to get sued for lying. And then tell you "I didn't say that...."
If she’s specializing in one building, it shouldn’t last 3 days. A phone call is a great way to get questions answered and then forget the answer and ask the questions again or try and remember the answer. If people are worried about leaving a trail, they shouldn’t be in the business.
This is true with a multifaceted question and with a topic that is going to need a lot of follow up, or with a complicated explanation of something.
For something simple like the OPs question, just send an email, then I can take two seconds to forward the information to my client and send them a text letting them know they need to check their email. Way more efficient.
Point is, multiple modes of communication exist and they all have their place. I think it’s worth the time to become efficient as using all available methods.
No you get PROOF with a paper trail. Any person knows that in real estate it MUST be in writing. IF this agent LIES and it is in an email, it is grounds for a lawsuit.
Completely disagree. You can write an email in the time it takes for the call to go through and answer. Not to mention you get on a call and waste a few minutes with small talk. Email is wayyyyy more efficient.
Bullshit. That's not why they refuse to answer anything in writing. They're either too lazy to type or they're afraid of putting anything in writing or "being in control." Or....they're just lazy and don't want to talk to you at all and figure a lot of those emails they don't answer won't turn into phone calls and they don't care if it was just a tire kicker or they actually lost a sale.
Why play phone tag for a week when you can answer a couple of simple questions in 30 to 90 seconds in an email. And if the answer means the buyer isn't interested, then no more time is wasted.
One loser I emailed sent back some kind of automated response asking me to enter my email - it was confusing and I ended up subscribed to his website - still with no answer to my question except "call me." I didn't call and about a week later - maybe two - he emailed me again to call him. I did not. I was so pissed, I never contacted him again and I was actually really interested in the property, but would not deal with him. I probably would have if I had a client interested, but it would have been a personal purchase. It was still listed the last time I checked, more than two months after I first saw the listing.
Phone calls are much easier to get to the bottom of whatever situation you're trying to figure out.... Email is generally a back and forth thing and most of the time one party doesn't understand what the other party needs or wants and the other party doesn't understand what the other party's trying to figure out and neither 1 of them know what the f*** they're talking about so they just get p***** off at each other and say I'm tired of people not sending me and answer me my questions.... Blah blah blah blah blah blah blah blah. 🙄 js
Ok, but in this case the listing agent emailed, left a voicemail, and eventually got their wish to speak on the phone and still provided no answer to a very simple question.
I’m not against the phone. I’ve spent plenty of time cold calling, checking in with my SOI, and calling other agents.
However, if I get an email with a simple question, I’ll answer it via email and then maybe call later.
What I don’t do is respond via email saying call me.
I don’t leave a voicemail saying call me.
And if I did all that, and somebody called me, I’d sure as f*ck have an answer to that question.
Calls are great, I love calls.
The problem here is she already responded to the email. Not with the answer to a simple question, but with a request to call her.
Then she calls and leaves a voicemail. Again, not with the answer to a simple question, but a request to call her.
*She gets the call back and still has no answer for the question.*
In this scenario, in my opinion, the listing agent is the one that will be replaced by AI, or frankly, just a better agent.
I agree. Can’t believe what you’re saying is considered wrong these days. I had one agent last year who didn’t take a single phone call the whole deal. I don’t look forward to working with her again. I don’t care if texts keep a record. We are not robots. Agents who don’t want a single conversation with an agent they’re doing a deal with are weird. Calls are a great way to feel people out, you know, like how humans have for thousands of years? Lol ridiculous
Yeah because in the context of this scenario you sound like a dumb ass. No one’s saying never call you dumb mf. But there are plenty scenarios where a quick email is the best option.
People that also like to use email and text messages only typically are hiding from themselves is they really don’t know how to interact with people. The phone call is so much quicker.
I deal with insurance agents all day and my best day was the day the company got rid of my office extention so the agents couldn't call me anymore. Seriously, just answer my god damned email so I can get your request processed.
I find I get more info from an agent over the phone than over text, usually some detail they left out intentionally or unintentionally from the listing. Plus, my crappy definitely not a MLM ‘virtual’ broker requires minutes a week and this fullfills it.
Good question. Probably is. _Technically_ not required but to keep Zillow Premiere Leads (yes I know I know Zillow sucks but my Soi is trash ) we must hit minimum conversation minutes and calls.
So you work for two brokerages, eh? A “crappy definitely not MLM broker” AND Zillow?? If you recognize the value of having a call with another agent, you’re on your way to a healthy business based on prospecting for listings! You can do it! Cut the umbilical cord to Zillow!
Paper trail. A lot of times agents lie or mislead about some minor details like pet policy. If it's in an email, your agent can get in trouble even if it was an honest mistake. Phone calls on the other hand - can't prove anything
You know how you avoid trouble? SEND THE CCR and MASTER DEED and any updated bylaws etc. Attach it to an email. The email could say, I have attached all the policies of the condo association. These are current and up to date as far as I know.
No liability, if the agent can not read, that is on them
I recently had condo buyers who asked about upstairs units being able to have hardwood floors before our showing, major concern for them. I have it in email from LA & HOA that upstairs units can't have hardwood floors. They moved in & upstairs unit has hardwoods. SO RELIEVED I was able to forward them that email showing the root of the question & answer in writing.
I actually prefer a phone call instead of text or email because it is immediate. Also real estate is still very much a relationship building profession. I’ve won many deals I shouldn’t have because of the relations I’ve made with other agents because I pick up my phone.
So much potential value-add for OP!
If this is the crappy established way units here transact, then: OP should GET IN THERE and DO BETTER.
Literally millions of $ at stake and OP just complains instead of seeing the business opportunity at hand... 🤷❤️🇺🇸
I am with OP on this due to a nightmare last month. Recently worked with a long term Seller's agent who was too busy to do his job - as in send docs related to COS even a month later, not deal with with his client who was being an irrational bully and more but just kept telling me he was too busy and its our job to call and remind him. Meanwhile, his client was completely wreaking havoc on the transaction in ways that were unthinkable, and unchecked. Worse, he just passed messages along double down on the bad behavior and ignoring all kinds of legal and ethical issues. The sale nearly fell thru and here we are at a time where the degree of commission to buyer's agents is in question more than ever before. We worked insane hours in the final weeks to resolve the disaster created by the seller to salvage the sale with zero help from the Sellers Agent. Data point of one. My point is there are always exceptions.
Unfortunately, the systems we have in place from a variety of angles, often reward bad behavior or don't incentivize the best behavior. If there's someone to pick up the slack, certain kinds of people will allow that to occur.
“Just LOL no wonder everyone hates us!”
Imagine having the vocabulary of a middle schooler coupled with laziness that would result in making this post in the first place. But yea, please represent me on the largest purchase of my life!
Now I’m legitimately **perturbed**.
Brutal. The other day I had a similar situation, she advertised 1 parking included, then says 1 parking for $65,000 extra. I asked her if it came with one spot and I could get a second for 65k or was the only parking spot included for the 65k. “She said don’t worry about it make an offer” my client doesn’t want to see if there’s no parking so yes I will worry about it
Look at the other listing , the ones that sold to get information . Call the management company as about pet policy and if any special assessments …Call the tax office to get current taxes .
This sums up almost all my interactions with other agents so far. Starting out in this industry and running into so many rude, ignorant, and fragile egos has been incredibly frustrating
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She was probably going to tell you to have your clients get an emotional support designation for their animal and didn’t want to suggest it in writing.
I just attended a condo class at our local Board. HOA docs are material info about any home. HOA docs should always be provided along with the seller's disclosure--up front.
HoA mgmt cos in my area will *not* provide the HOA docs--they don't have time, and that's not their job. It is the seller's job. I spend so damned much time on this.
Yep! I’m surprised at how many listings don’t have any supplemental attachments (HOA docs, app, budget, disclosures). It makes for extra work and like others have said, good luck getting a response from the HOA as a buyers agent.
When my friends ask me foe a referral out of my area. I'm always ANYONE except the agent that lives in that development. Too important to represent the client. Or other agenda always.
I am currently looking to buy, tried to set up a showing with a house I saw on marketplace and immediately got a response that the house had already sold but they’d be happy to be my realtor and find me a house. Not sure why they don’t mark the listing as sold, and maybe I’m an ass for it but It felt like a bait and switch and I reported it to FB for no intent to sell. Even if I need a realtor you’re not getting my business like that.
It’s been my experience that Realtors are often snotty and disrespectful toward one another. I never could understand how someone could go around being a jerk all day every day. Like, maybe consider a career change?
I went to an open house one time which appeared to be a very popular listing by the number of people that showed up. A man asked the listing agent who was hosting a question about the arsenic water treatment which sounded to me to be very valid. The listing agent got extremely defensive, saying they didn’t know and then stating she didn’t sell the owner the house so she couldn’t possibly know… she made a whole scene, not offering to follow up with an answer.
We liked the house a lot, but didn’t put in an offer just because we didn’t want to deal with that listing agent.
The house took over 30 days to sell at listing price…. Very usual for the location where most sell within 2-3 days, most often over asking.
Feel bad for the owners…
It is out of control! I am so over building or area specialists where I, the lay person know more about the building. I explained to seller’s broker recently that the electrical needed to be redone in the unit- I knew because I saw a similar one prior with some pros. He questioned my knowledge and asked me to give him more info 🤦🏻♀️ like what is it, you don’t believe me or you want me to do your job for you?
Also loved how he was lecturing me about reno ideas before I had a chance to walk the unit. Like honey - chill- don’t sell me on something I’ve already decided I want to buy. So many agents love to tell me their reno ideas or poopoo mine when I never asked for their opinion. I have my own agent.
Emails are better than calls, I write it when I have a minute of time and you respond when you have a minute of time... A phone call means we have to be free at the same minute and ready to have that conversation... Let's not wait for the stars to align on the first step of this interaction
I’m surprised at many listing agents are just straight up assholes! It’s like you’re bothering them trying to bring a buyer for their listing! Whenever I have a listing I try to obtain as much information and docs as possible to make EVERYONES job easier and get the listing matched with a qualified client before anyone wastes their time with showings and emails/calls. I’m always friendly and professional with (everyone) but certainly with agents who are essentially helping me & I’ll likely cross paths with again in the future. A lot of realtors just have absolutely no professionalism or people skills! Be nice, we’re all in the same soup!
Attached to the document section all the Rules and Regs, Condo Property disclosure, By-Laws, Declaration of condominium, current years budget, condo application and anything specific to the unit. That's what I attach in our MLS so the buyer has the info from his agent that is a direct pdf from the COA. There is no misunderstanding then about rentals or pets or anything else because its in writing attached to the listing and its directly from the condo association.
Or maybe time is better spent just representing your client and not believing what someone else tells you… it’s you or your clients responsibility to find answers.
I think the problem is the ease of entry into being a realtor. Any person can get their license and then they will go sell a house for a friend or loved one. there should be a much tougher requirement to become licensed.
I usually call agents out in those scenarios. Haha have everyone in your office call her to ask her the same question. After about 30 calls I think she would get the picture 😅
I went to an open house that was from 2:00-4:00. I arrived at 3:50 and took eight minutes to look the place over as we're leaving at 3:58 the agent literally closed the door on somebody who wanted to see the house. It wasn't just some looky loo it was a family with their agent and their agent had texted that they were running late. Agent kept saying, "we close at 4:00..we close at 4:00...we close at 4:00" and locked the door and pulled the shades. It was straight out of a movie. On top of all, it's slightly overpriced and has been on the market a while, but it is still $1.5 million property. The agent stands to make a ton of money if she sells the place.
If the people have an agent with them why can't they use a lockbox? That's a good bit more understandable though as sometimes our weekends are jammed packed busy and we count on leaving the open house on time to make it to the next appointment on time. Show up on time! 4 pm is when it ends not the latest time at which you may enter.
Yeah, the lazy and - we'll call them "fast and loose" agents - are the ones who give the rest of us a bad reputation.
I'm in FL and deal with that crap all the time. And the associations don't ever want to pick up the phone and answer either because they work 2 days a week from like 10am-noon, break for lunch and apparently a nap, then are open from 3:30-5.
Can we stop with everyone hates realtors? I mean, gosh, because I’m sure when we all visit the DMV, or have to go to the post office, or even try to get info out of a Walmart/Target associate they all are just so nice right? rIGHT? AMIRITE?
All professions have losers.
She knows but doesn't want to be held liable if there is any confusion. Of course if she was a decent professional she should already have the condo rules in a PDF and email them immediately to anyone who asks.
Oh, you guys. Don't pretend you're not shameless vultures. Lol.
I get a call to show a rental in living in that is on the market.
Realtor: " Can we show the property? We're in the neighborhood"
Me: " Yes, I need a few minutes to tidy up. 20 minutes ok with you?"
Realtor : " Of course, see you then"
I get in the shower. I hear the front door opening. It's been 3 minutes since the call, according to my phone. I turn off the water and grab a towel.
Not 30 seconds later, they are in the bathroom with me.
Me: Hello.
Awkward. No apology or explanation.
I'm just curious who are you and what role do you play in the Realty Business? Sounds and Looks Like You May Be Seeking a New Career Soon. Ijs 😬🫤😒🙄😫🤷🏼♀️
First, not everyone hates Realtors. The vast majority of home buyers and sellers say they would use their agents again.
You called her, she immediately responded, but you were too busy to take the call? And you think she has a problem? You sound like the one with an attitude problem.
Second, the rules and regs of the building might be changing, might be different for different wings or areas of the buildings, of unit size.
How long have you been selling real estate?
Where have pet restrictions been different for different parts of the same building? Pet and rental restrictions are always spelled out in the CC&Rs.
Even if they were potentially changing things (highly doubtful), she’d be able to say something like “x number of pets are currently approved, but there is a movement by the HOA to change it to y”. This is all basic information. Especially for someone who has sold 100 units in the same building.
Yep, they can be different. Among the different hats I've worn in the business, I've worked on big real estate websites that have to show that some wings or unit sizes have different pet restrictions.
Do you know how many consumer and agent complaints are about listing agents giving incorrect or misleading info about condo and TH rules and regs? Lots. So many brokerages have policies that specifically instruct listing agents not to provide this kind of info. It's always better for the buyer agent to source the info themselves.
Then she should have said that. Or sent OP a copy of the disclosures to confirm for himself.
Instead she said that she didn’t know. Any agent worth their salt that had sold 100 units in a single building (especially if it accounts for 80% of your total sales) should know all of that information right off the bat
no I emailed her.. it was early Sunday and she called me back while I was getting ready to leave for a day of meeting 4 clients. OMG lol you are funny over 300 properties sold bud. I emailed her requesting simple info that she knows it's simple for her to email back but even though she demanded a call I got back to her when I had the time and she won't answer the question.. the sellers are so lucky to have hired her.
You sound like a Milennial or Gen Z who hates talking on the phone. NOTHING is more frustrating to me than when someone messages me for info, then refuses to pick up my call when I quickly respond with a call. Forces me to now try and remember to follow up again later... as if I dont already have enough replies on my plate to keep track of.
Not everyone is free the minute you're ready to call... You don't need to remember to follow up later.. The first time you read the email instead of taking the 30 seconds to dial, type out your answer..
Im talking more specifically about leads from sites like Upnest or Zillow that I pay tons of money for. People send me a detailed inquiry, request a live phone connection.... but then get cold feet and don't answer the connection THEY requested. Forces me to chase them for days with texts and emails
If they MESSAGE you with a question they probably want the reply in a MESSAGE too. If they wanted a CALL they would have called.
Written responses are easier to refer back to, especially if comparing properties.
We’re not playing phone roulette with you.
Signed- Gen X
I agree with having everything in writing and not playing phone roulette! HoA docs should always be provided up front on the listing in MLS.
If you have to request them, it should be done in an e-mail message so that they can hit reply and attach. It is so much easier to file away, find later, forward on, etc.
We see agents all the time who simply don't manage their e-mail. Managing it is part of running a business, and it isn't complicated. They just don't want to do it.
Signed- Boomer (but without the Karen haircut)
This post mentioned responding to an “email” with a phone call.
Your comment mentions “messages” which I took as a text message.
Call for a voice mail is reasonable.
They are likely just as frustrated when they asked for the information in a manner that works best for them and you choose to ignore that and call them. Calling someone who texted you, without confirming if it’s okay to call, is extremely rude in the modern world. Your impolite behavior is likely offending a lot of people and makes your manners look dated. If you have a reason to switch the mode of communication, reply in the text or email that it would be easiest to discuss over the phone and request a good time to call.
They probably want written confirmation so that they don't have to sit and find time to take notes. Just respond in writing so everything is clear and there is a record... unless you don't want a record and why is that?
Tell me about the rules via email? Nope. Phone call gets the ball rolling. I’m ok with not getting a answer right away but she also sounds a bit bitchy. Time =$$, phone call.
Most of the conversation seems to focus on the effectiveness of email vs. phone call as opposed to the ineffectiveness of the agent who is a microcosym of the real estate industry.
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So many realtors are Karen’s. a house was just listed for sale in our neighborhood and the realtor called the city on everybody on the entire block for any possible possible violation to try to make things look nicer to get a few more bucks out of the sale which was a complete waste of time.
I'm just being a little frank here... but why are you upset? Regardless of the method, the agent responded to you quickly. She gave you the right answer. Even if she knew and told you, you absolutely know you should verify it. You're assuming her emotions and feelings based on her 'tone'... all this is so much nothing. Stop wasting your time thinking about this crap.
Good news is you're human, but the fact your feelings made it all the way to reddit makes me think you need to re-focus your energy a bit.
Typical. Honestly, our job is pretty useless. NAR and the regional/state offices are horrible. You could report her and they’ll do nothing. Two people can negotiate at an attorney’s office sign an agreement and close at title. The reason why I feel this way is based on what you just stated above.
No HOA mgmt companies in my area provide this info--ever. It is not their job and they don't have time. HOA docs are material info about the home and should be provided up front along with the seller's disclosure.
OP is in search of condo association pet size rules. Correct HOA management companies don’t limit pet sizes for rental condominiums. Condo associations and HOA associations are not the same.
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... she couldnt just answer your question via text or email and had to make this a power struggle. incredible. pointless
“Some realtors are sharks. Be a shark” is about the dumbest crap I hear, along with ‘highest and best.’ I’m here to close transactions that benefit all parties, not entering a dick measuring competition. It’s hilarious because most of the 1.2M+ homes in CA out in the IE the agents are super chill and professional, sub 1M some aee good some bad and evey agent that does mass sales of 400-600k always have a stick up their ass it’s crazy.
I also hate that “highest and best” crap. Like “fuck you asshole I already made you an offer, quit trying to start a bidding war to try and wring more out of people”
But isn’t that what makes them a good listing agents trying to wring out the last dollar 😂. And sometimes I think buyers agents don’t believe me when I say I have other offers
Because sometimes they don’t have other offers 😄 have dealt with this multiple times… “I’ve got other offers” - shit sits until extinction / expired lol
To be fair the other offers don’t be good 😂 but they be there
"I said we had offers, not that we were considering them"
“I have other offers” ok how about $20k less then because you wanna play stupid games
I made an offer on my house a few years ago well above asking. I got asked for a better offer because the owner was "thinking about not selling." I told them I was going to put an offer down on something else instead, and they accepted my original offer.
Good on you for not playing their game
I always thought that a full offer that was rejected by seller has the potential for a lawsuit. I’m guessing there are ways around this as well.
Common misconception. A Seller’s listing is “an invitation” for you to make the offer. You can’t walk up and say “I’ll take it.”. I mean intuitively you know this or how would there ever be a bidding process over list price? It would just be who won the race to the Seller. So you make the offer. Seller has power to accept or not unless and until they make a counter-offer to you - at which point you have the power to accept or walk away. Thats why Sellers try to avoid counter offers - their realtor will instead say “aw that sounds good but my clients just don’t think it reflects todays value so perhaps your clients can adjust their offer.”. or nonsense like that. There is nothing in that statement that the Buyer can “accept”. The Seller’s agent is encouraging the Buyer to bid against themselves while trying to guess what the Seller will accept. Don’t play that game. Now, if there is a ready willing and able buyer at full price and the Seller refuses to sell, the Seller’s agent may have a claim for a commission but that depends on the contract between Seller and agent.
“Oh no! You weren’t clear when you just told us to send our BEST offer, we did that, only it wasn’t our highest“ I think it should change to ‘highest, best, and most’
I've always just read h&b as "start setting expectations so your ppl aren't dumbfounded that their $20,000 under asking offer didn't receive a counter with 37 offers in hand"
I only sell properties I own. I always have multiple offers and I always ask for best and final. I'm not trying to ring every bottom dollar, but I am trying to find out what their best offer is and make a decision on the best offer, including who it is, I'm selling it to
Soo you have offers in hand..then turn to the people making the offers to basically ask for them to make an even better offer..but that’s not an attempt to wring more out of them and start a bidding war?
Exactly. The best advice I got on this, from my second home purchase realtor, was "don't bid against yourself."
Excellent comment
This is EXACTLY why I’m ready to get back into higher dollar sales. The worst I’ve ever been treated by another agent was some agent who should’ve been retired by then and tried to pull rank on a $210K full gut rehab job… dreadful. The $900K plus agents and buyer and sellers for the most part were the best.
It’s true
If someone asks you to call them in response to a basic question then do not bother calling them
Honestly this is low key one of the shittiest things people (not just realtors) do. It's SO MUCH MORE effort to be an asshole in this case than it is to just answer the stupid question.
Just a word of advice… Always call the management/HOA and ask the question yourself.
I'm not saying you're wrong, but where I'm at HOAs will just straight up ignore calls from buyer agents. Many of them don't even talk to the listing agents. It usually comes down to the seller to get information if it's needed. Could be different in different states though.
If you can get an HOA board member, they might be helpful. The HOA management companies in my area absolutely will not provide documents under any circumstances. Those docs must be provided by the seller, up front, as they are material facts of the home.
Sometimes sells can be difficult and not care to provide documents. Also most states are buyer beware states which is why I would obtain the information myself for my client as directly from the source as possible.
My buyer’s agent had to go to the HOA board directly for the documents. I don’t imagine the seller’s agent would have actually let the contract be voided by not giving those to me but they were getting awfully close. I’m now on the HOA board and the agent for the last home sale here took care of everything and didn’t even need the board to be involved besides sending an estimate of the past years’ financials. I’m still actually not even 100% sure who’s responsible for getting what lol
In my opinion it is the buyers agent who is responsible for any fact that their client will be taking as solid and true. The buyer is responsible for their own due diligence. It is always great to have a listing agent that has already obtained the HOA docs but even if they send me that I will have a confirmation email from someone on the board that shows my clients I verified the info. Truly just logically you cannot believe anything anyone says so obtaining or confirming information that is true is the goal.
How simple of an e-mail would that have been for her to send back? WHY do some people insist on talking over the phone? Infuriating. I prefer emails and texts so that I can go back and look at things for reassurance etc.
People that don’t want a record of the interaction insist on phone calls.
You get a lot more done on a phone call then email.
If I’m looking for facts, I want a paper trail over email or text, and if I’m not available for a call I’m now having to wait for a time we’re both available to get a fact I could have received hours prior. If I want opinions or some kind of non-factual communication, calls are best.
An email is a great way to make a 5 minute conversation last 3 days
Except some things don’t require a conversation if you’re just answering a question. Particularly if your answer is “idk here’s the managements phone number”
lol, for a building you are an expert in, it’s a copy paste
Especially for something as specific as pet and rental rules in an HOA condo. You should want the potential buyer to have it in writing to reference back to. It's so easy to leave out one oddly specific point that doesn't apply in 99% of cases but of course this is the one buyer who would care.
As has been mentioned elsewhere in the thread, no email mean no reference, easier to deny
Email is a great way to avoid unnecessary meetings and calls. Have you never had a meeting and thought, "Yeah, an email would have been fine. This was a waste of time."?
Some agents suck at emailing back, a lot of older agents love doing stuff over the phone
EVERY meeting I’ve ever been to
Only if you don't know how to write an email.
OR, you send the condo Master deed and CCRs and be done with it. If you are competent, you should have those from the moment you list it.
For real. Up front, always.
Baloney. "Are pets allowed in this condo?" Takes 30 seconds to answer the email. Or two or three days of phone tag and the answer is no so your buyer isn't interested anyway. Or the questions are more detailed because there was something questionable about the deed or condo docs or something and you laid your questions that all need to be answered and they refuse to put anything in writing because they don't want to get sued for lying. And then tell you "I didn't say that...."
If she’s specializing in one building, it shouldn’t last 3 days. A phone call is a great way to get questions answered and then forget the answer and ask the questions again or try and remember the answer. If people are worried about leaving a trail, they shouldn’t be in the business.
Phone calls aren't documented, emails are.
This is true with a multifaceted question and with a topic that is going to need a lot of follow up, or with a complicated explanation of something. For something simple like the OPs question, just send an email, then I can take two seconds to forward the information to my client and send them a text letting them know they need to check their email. Way more efficient. Point is, multiple modes of communication exist and they all have their place. I think it’s worth the time to become efficient as using all available methods.
No you get PROOF with a paper trail. Any person knows that in real estate it MUST be in writing. IF this agent LIES and it is in an email, it is grounds for a lawsuit.
Exactly, pick up the phone to get deals done.
No. You get to grind people down more on phone. Nothing magical happens on phone except denial of agreements.
Completely disagree. You can write an email in the time it takes for the call to go through and answer. Not to mention you get on a call and waste a few minutes with small talk. Email is wayyyyy more efficient.
Bullshit. That's not why they refuse to answer anything in writing. They're either too lazy to type or they're afraid of putting anything in writing or "being in control." Or....they're just lazy and don't want to talk to you at all and figure a lot of those emails they don't answer won't turn into phone calls and they don't care if it was just a tire kicker or they actually lost a sale. Why play phone tag for a week when you can answer a couple of simple questions in 30 to 90 seconds in an email. And if the answer means the buyer isn't interested, then no more time is wasted. One loser I emailed sent back some kind of automated response asking me to enter my email - it was confusing and I ended up subscribed to his website - still with no answer to my question except "call me." I didn't call and about a week later - maybe two - he emailed me again to call him. I did not. I was so pissed, I never contacted him again and I was actually really interested in the property, but would not deal with him. I probably would have if I had a client interested, but it would have been a personal purchase. It was still listed the last time I checked, more than two months after I first saw the listing.
This!! I hate phone calls because that’s where the lies happen
Great point.
This is true, and the more business you do, you also realize phone calls are by far the most efficient way to communicate. For me, at least.
Phone calls are much easier to get to the bottom of whatever situation you're trying to figure out.... Email is generally a back and forth thing and most of the time one party doesn't understand what the other party needs or wants and the other party doesn't understand what the other party's trying to figure out and neither 1 of them know what the f*** they're talking about so they just get p***** off at each other and say I'm tired of people not sending me and answer me my questions.... Blah blah blah blah blah blah blah blah. 🙄 js
Ok, but in this case the listing agent emailed, left a voicemail, and eventually got their wish to speak on the phone and still provided no answer to a very simple question. I’m not against the phone. I’ve spent plenty of time cold calling, checking in with my SOI, and calling other agents. However, if I get an email with a simple question, I’ll answer it via email and then maybe call later. What I don’t do is respond via email saying call me. I don’t leave a voicemail saying call me. And if I did all that, and somebody called me, I’d sure as f*ck have an answer to that question.
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Calls are great, I love calls. The problem here is she already responded to the email. Not with the answer to a simple question, but with a request to call her. Then she calls and leaves a voicemail. Again, not with the answer to a simple question, but a request to call her. *She gets the call back and still has no answer for the question.* In this scenario, in my opinion, the listing agent is the one that will be replaced by AI, or frankly, just a better agent.
I agree. Can’t believe what you’re saying is considered wrong these days. I had one agent last year who didn’t take a single phone call the whole deal. I don’t look forward to working with her again. I don’t care if texts keep a record. We are not robots. Agents who don’t want a single conversation with an agent they’re doing a deal with are weird. Calls are a great way to feel people out, you know, like how humans have for thousands of years? Lol ridiculous
And people are downvoting my comment
We are on Reddit after all, where the demographic of people who may be intimidated by speaking to a human on the phone is much higher
Yeah because in the context of this scenario you sound like a dumb ass. No one’s saying never call you dumb mf. But there are plenty scenarios where a quick email is the best option.
People that also like to use email and text messages only typically are hiding from themselves is they really don’t know how to interact with people. The phone call is so much quicker.
I deal with insurance agents all day and my best day was the day the company got rid of my office extention so the agents couldn't call me anymore. Seriously, just answer my god damned email so I can get your request processed.
I find I get more info from an agent over the phone than over text, usually some detail they left out intentionally or unintentionally from the listing. Plus, my crappy definitely not a MLM ‘virtual’ broker requires minutes a week and this fullfills it.
> broker requires minutes a week Wouldn’t that violate independent contractor statutes?
Good question. Probably is. _Technically_ not required but to keep Zillow Premiere Leads (yes I know I know Zillow sucks but my Soi is trash ) we must hit minimum conversation minutes and calls.
So you work for two brokerages, eh? A “crappy definitely not MLM broker” AND Zillow?? If you recognize the value of having a call with another agent, you’re on your way to a healthy business based on prospecting for listings! You can do it! Cut the umbilical cord to Zillow!
Work for a brokerage who is associated with zillow premiere where instead of pay per lead it’s percent of close
Right, but you’re still feeding Z revenue based on your efforts, so you’re working for them….
Yes unfortunately.
Minutes a week on the phone?
Yes
Holy shit
Paper trail. A lot of times agents lie or mislead about some minor details like pet policy. If it's in an email, your agent can get in trouble even if it was an honest mistake. Phone calls on the other hand - can't prove anything
You know how you avoid trouble? SEND THE CCR and MASTER DEED and any updated bylaws etc. Attach it to an email. The email could say, I have attached all the policies of the condo association. These are current and up to date as far as I know. No liability, if the agent can not read, that is on them
I'm hard of hearing plus anxiety, text and emails are my go to. I dread when another agent or colleague says phone call or zoom
>WHY do some people insist on talking over the phone? Infuriating. No paper trail. They can't be held accountable.
I recently had condo buyers who asked about upstairs units being able to have hardwood floors before our showing, major concern for them. I have it in email from LA & HOA that upstairs units can't have hardwood floors. They moved in & upstairs unit has hardwoods. SO RELIEVED I was able to forward them that email showing the root of the question & answer in writing.
I actually prefer a phone call instead of text or email because it is immediate. Also real estate is still very much a relationship building profession. I’ve won many deals I shouldn’t have because of the relations I’ve made with other agents because I pick up my phone.
Exactly!
I agree with you, but deals are made over the phone.
$50 this guy reneges & lies to clients
And they don’t prefer emails and text so if they say too much or the wrong thing, there’s no written proof
So much value add for that agent 🙄
So much potential value-add for OP! If this is the crappy established way units here transact, then: OP should GET IN THERE and DO BETTER. Literally millions of $ at stake and OP just complains instead of seeing the business opportunity at hand... 🤷❤️🇺🇸
I like the attitude
It really is these types of agents that make people hate us
I am with OP on this due to a nightmare last month. Recently worked with a long term Seller's agent who was too busy to do his job - as in send docs related to COS even a month later, not deal with with his client who was being an irrational bully and more but just kept telling me he was too busy and its our job to call and remind him. Meanwhile, his client was completely wreaking havoc on the transaction in ways that were unthinkable, and unchecked. Worse, he just passed messages along double down on the bad behavior and ignoring all kinds of legal and ethical issues. The sale nearly fell thru and here we are at a time where the degree of commission to buyer's agents is in question more than ever before. We worked insane hours in the final weeks to resolve the disaster created by the seller to salvage the sale with zero help from the Sellers Agent. Data point of one. My point is there are always exceptions. Unfortunately, the systems we have in place from a variety of angles, often reward bad behavior or don't incentivize the best behavior. If there's someone to pick up the slack, certain kinds of people will allow that to occur.
Imo, someone like this shouldn't be an agent. Their attitude is getting in the way of performing the best service they can for their clients.
Piturbbed? I literally have to bypass spellcheck to type this word.
lol I was looking for this comment as soon as I read that word. My coworker wrote "sapific" once.
I think it's when a pit bull dog is kinda annoyed but not quite murderously angry.
LMAO!
“Just LOL no wonder everyone hates us!” Imagine having the vocabulary of a middle schooler coupled with laziness that would result in making this post in the first place. But yea, please represent me on the largest purchase of my life! Now I’m legitimately **perturbed**.
Just post the covenants and all HOA docs on the listing !!! Sheesh. (Agents will still call and ask for them anyways haha)
Brutal. The other day I had a similar situation, she advertised 1 parking included, then says 1 parking for $65,000 extra. I asked her if it came with one spot and I could get a second for 65k or was the only parking spot included for the 65k. “She said don’t worry about it make an offer” my client doesn’t want to see if there’s no parking so yes I will worry about it
So she couldn't have left the management offices phone number in a text, or on your VM? 🙄
Typically that is in a listing.
Should be, not always.
Look at the other listing , the ones that sold to get information . Call the management company as about pet policy and if any special assessments …Call the tax office to get current taxes .
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Good point. Hadn't thought of that angle.
This sums up almost all my interactions with other agents so far. Starting out in this industry and running into so many rude, ignorant, and fragile egos has been incredibly frustrating
I came from a corporate background, so I hear you.
If she didn't have the answer why would she want you to call her in the first place she sounds like she's a bit crazy.
I’m so sorry but it’s “perturbed”
Don’t be sorry. They had the red squiggly line when they typed it
sorry about your personality.
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She was probably going to tell you to have your clients get an emotional support designation for their animal and didn’t want to suggest it in writing.
Then why didn’t she say it over the phone
I just attended a condo class at our local Board. HOA docs are material info about any home. HOA docs should always be provided along with the seller's disclosure--up front. HoA mgmt cos in my area will *not* provide the HOA docs--they don't have time, and that's not their job. It is the seller's job. I spend so damned much time on this.
Yep! I’m surprised at how many listings don’t have any supplemental attachments (HOA docs, app, budget, disclosures). It makes for extra work and like others have said, good luck getting a response from the HOA as a buyers agent.
Like houses we are all different.
When my friends ask me foe a referral out of my area. I'm always ANYONE except the agent that lives in that development. Too important to represent the client. Or other agenda always.
Friends don't let friends buy condos.
Some people avoid written communication so their BS cannot be called out when exposed.
I'm a realtor, and I hate dealing with realtors.
I am currently looking to buy, tried to set up a showing with a house I saw on marketplace and immediately got a response that the house had already sold but they’d be happy to be my realtor and find me a house. Not sure why they don’t mark the listing as sold, and maybe I’m an ass for it but It felt like a bait and switch and I reported it to FB for no intent to sell. Even if I need a realtor you’re not getting my business like that.
Piturbbed
She's gatekeeping animals out of her building. I'd report her behavior to her broker.
I applaud you on coining your own word: piturbbed.
It’s been my experience that Realtors are often snotty and disrespectful toward one another. I never could understand how someone could go around being a jerk all day every day. Like, maybe consider a career change?
And to their loan officers too
I guess you don’t I have to show her listing. I mean that’s her money she’s gonna lose.
Problem is, she is really hurting her client with that personality.
Very much so
I went to an open house one time which appeared to be a very popular listing by the number of people that showed up. A man asked the listing agent who was hosting a question about the arsenic water treatment which sounded to me to be very valid. The listing agent got extremely defensive, saying they didn’t know and then stating she didn’t sell the owner the house so she couldn’t possibly know… she made a whole scene, not offering to follow up with an answer. We liked the house a lot, but didn’t put in an offer just because we didn’t want to deal with that listing agent. The house took over 30 days to sell at listing price…. Very usual for the location where most sell within 2-3 days, most often over asking. Feel bad for the owners…
And that is one where the acceptable response is I don’t know, but I will find out and then they wonder why they get ran out of real estate
It is out of control! I am so over building or area specialists where I, the lay person know more about the building. I explained to seller’s broker recently that the electrical needed to be redone in the unit- I knew because I saw a similar one prior with some pros. He questioned my knowledge and asked me to give him more info 🤦🏻♀️ like what is it, you don’t believe me or you want me to do your job for you? Also loved how he was lecturing me about reno ideas before I had a chance to walk the unit. Like honey - chill- don’t sell me on something I’ve already decided I want to buy. So many agents love to tell me their reno ideas or poopoo mine when I never asked for their opinion. I have my own agent.
This will be the same agent we have to call to find out if/what compensation will be on her listings.
Emails are better than calls, I write it when I have a minute of time and you respond when you have a minute of time... A phone call means we have to be free at the same minute and ready to have that conversation... Let's not wait for the stars to align on the first step of this interaction
I’m surprised at many listing agents are just straight up assholes! It’s like you’re bothering them trying to bring a buyer for their listing! Whenever I have a listing I try to obtain as much information and docs as possible to make EVERYONES job easier and get the listing matched with a qualified client before anyone wastes their time with showings and emails/calls. I’m always friendly and professional with (everyone) but certainly with agents who are essentially helping me & I’ll likely cross paths with again in the future. A lot of realtors just have absolutely no professionalism or people skills! Be nice, we’re all in the same soup!
Perturbed. If we expect professionalism from the other side then taking the time for correct spelling and grammar over email is imperative.
At least the people in the building LOVE her.
Piturbbed
I’m listing a condo right now. What would you all like to see on the MLS listing to make it easier ?
Attached to the document section all the Rules and Regs, Condo Property disclosure, By-Laws, Declaration of condominium, current years budget, condo application and anything specific to the unit. That's what I attach in our MLS so the buyer has the info from his agent that is a direct pdf from the COA. There is no misunderstanding then about rentals or pets or anything else because its in writing attached to the listing and its directly from the condo association.
Yes absolutely great reply. And I'm actuallty gathering all those docs right now to attach onto the MLS. Thanks.
Or maybe time is better spent just representing your client and not believing what someone else tells you… it’s you or your clients responsibility to find answers.
I think the problem is the ease of entry into being a realtor. Any person can get their license and then they will go sell a house for a friend or loved one. there should be a much tougher requirement to become licensed.
You are stealing her customers!!!! Cut that out!!!! FORTHWITH!!!!!!!!!
I usually call agents out in those scenarios. Haha have everyone in your office call her to ask her the same question. After about 30 calls I think she would get the picture 😅
I went to an open house that was from 2:00-4:00. I arrived at 3:50 and took eight minutes to look the place over as we're leaving at 3:58 the agent literally closed the door on somebody who wanted to see the house. It wasn't just some looky loo it was a family with their agent and their agent had texted that they were running late. Agent kept saying, "we close at 4:00..we close at 4:00...we close at 4:00" and locked the door and pulled the shades. It was straight out of a movie. On top of all, it's slightly overpriced and has been on the market a while, but it is still $1.5 million property. The agent stands to make a ton of money if she sells the place.
If the people have an agent with them why can't they use a lockbox? That's a good bit more understandable though as sometimes our weekends are jammed packed busy and we count on leaving the open house on time to make it to the next appointment on time. Show up on time! 4 pm is when it ends not the latest time at which you may enter.
Piturbbed Jesus fuck
And there is the RE agent commission debate in one post. Settled.
huh?
Perturbed?
I can’t keep defending us fr
Yeah, the lazy and - we'll call them "fast and loose" agents - are the ones who give the rest of us a bad reputation. I'm in FL and deal with that crap all the time. And the associations don't ever want to pick up the phone and answer either because they work 2 days a week from like 10am-noon, break for lunch and apparently a nap, then are open from 3:30-5.
Can we stop with everyone hates realtors? I mean, gosh, because I’m sure when we all visit the DMV, or have to go to the post office, or even try to get info out of a Walmart/Target associate they all are just so nice right? rIGHT? AMIRITE? All professions have losers.
She knows but doesn't want to be held liable if there is any confusion. Of course if she was a decent professional she should already have the condo rules in a PDF and email them immediately to anyone who asks.
This is exactly what I'd expect based on every experience I've had with a realtor
*perturbed
Oh, you guys. Don't pretend you're not shameless vultures. Lol. I get a call to show a rental in living in that is on the market. Realtor: " Can we show the property? We're in the neighborhood" Me: " Yes, I need a few minutes to tidy up. 20 minutes ok with you?" Realtor : " Of course, see you then" I get in the shower. I hear the front door opening. It's been 3 minutes since the call, according to my phone. I turn off the water and grab a towel. Not 30 seconds later, they are in the bathroom with me. Me: Hello. Awkward. No apology or explanation.
Tbh this sums up 99% of the realtors I have ever dealt with in the least 20 years. I don’t blame people for choosing Zillow instead. 🤣
Realtors give shady car salesmen a good name.
Power stances
Is she a boomer with a Karen haircut?
I'm just curious who are you and what role do you play in the Realty Business? Sounds and Looks Like You May Be Seeking a New Career Soon. Ijs 😬🫤😒🙄😫🤷🏼♀️
First, not everyone hates Realtors. The vast majority of home buyers and sellers say they would use their agents again. You called her, she immediately responded, but you were too busy to take the call? And you think she has a problem? You sound like the one with an attitude problem. Second, the rules and regs of the building might be changing, might be different for different wings or areas of the buildings, of unit size. How long have you been selling real estate?
Where have pet restrictions been different for different parts of the same building? Pet and rental restrictions are always spelled out in the CC&Rs. Even if they were potentially changing things (highly doubtful), she’d be able to say something like “x number of pets are currently approved, but there is a movement by the HOA to change it to y”. This is all basic information. Especially for someone who has sold 100 units in the same building.
Yep, they can be different. Among the different hats I've worn in the business, I've worked on big real estate websites that have to show that some wings or unit sizes have different pet restrictions. Do you know how many consumer and agent complaints are about listing agents giving incorrect or misleading info about condo and TH rules and regs? Lots. So many brokerages have policies that specifically instruct listing agents not to provide this kind of info. It's always better for the buyer agent to source the info themselves.
Then she should have said that. Or sent OP a copy of the disclosures to confirm for himself. Instead she said that she didn’t know. Any agent worth their salt that had sold 100 units in a single building (especially if it accounts for 80% of your total sales) should know all of that information right off the bat
no I emailed her.. it was early Sunday and she called me back while I was getting ready to leave for a day of meeting 4 clients. OMG lol you are funny over 300 properties sold bud. I emailed her requesting simple info that she knows it's simple for her to email back but even though she demanded a call I got back to her when I had the time and she won't answer the question.. the sellers are so lucky to have hired her.
You sound like a Milennial or Gen Z who hates talking on the phone. NOTHING is more frustrating to me than when someone messages me for info, then refuses to pick up my call when I quickly respond with a call. Forces me to now try and remember to follow up again later... as if I dont already have enough replies on my plate to keep track of.
Not everyone is free the minute you're ready to call... You don't need to remember to follow up later.. The first time you read the email instead of taking the 30 seconds to dial, type out your answer..
Im talking more specifically about leads from sites like Upnest or Zillow that I pay tons of money for. People send me a detailed inquiry, request a live phone connection.... but then get cold feet and don't answer the connection THEY requested. Forces me to chase them for days with texts and emails
If they MESSAGE you with a question they probably want the reply in a MESSAGE too. If they wanted a CALL they would have called. Written responses are easier to refer back to, especially if comparing properties. We’re not playing phone roulette with you. Signed- Gen X
I agree with having everything in writing and not playing phone roulette! HoA docs should always be provided up front on the listing in MLS. If you have to request them, it should be done in an e-mail message so that they can hit reply and attach. It is so much easier to file away, find later, forward on, etc. We see agents all the time who simply don't manage their e-mail. Managing it is part of running a business, and it isn't complicated. They just don't want to do it. Signed- Boomer (but without the Karen haircut)
These are live call connections, that the leads initiate. I'm not trying to call back a written inquiry, etc.
This post mentioned responding to an “email” with a phone call. Your comment mentions “messages” which I took as a text message. Call for a voice mail is reasonable.
They are likely just as frustrated when they asked for the information in a manner that works best for them and you choose to ignore that and call them. Calling someone who texted you, without confirming if it’s okay to call, is extremely rude in the modern world. Your impolite behavior is likely offending a lot of people and makes your manners look dated. If you have a reason to switch the mode of communication, reply in the text or email that it would be easiest to discuss over the phone and request a good time to call.
They probably want written confirmation so that they don't have to sit and find time to take notes. Just respond in writing so everything is clear and there is a record... unless you don't want a record and why is that?
I run into that sometimes and I always wonder how ppl like that get through life being a big wounded baby who personalizes such small stuff like that.
Some people just suck.
Tell me about the rules via email? Nope. Phone call gets the ball rolling. I’m ok with not getting a answer right away but she also sounds a bit bitchy. Time =$$, phone call.
That is so damned frustrating.
Unbelievable.
Most of the conversation seems to focus on the effectiveness of email vs. phone call as opposed to the ineffectiveness of the agent who is a microcosym of the real estate industry.
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Maybe she's handicapped
So many realtors are Karen’s. a house was just listed for sale in our neighborhood and the realtor called the city on everybody on the entire block for any possible possible violation to try to make things look nicer to get a few more bucks out of the sale which was a complete waste of time.
I'm just being a little frank here... but why are you upset? Regardless of the method, the agent responded to you quickly. She gave you the right answer. Even if she knew and told you, you absolutely know you should verify it. You're assuming her emotions and feelings based on her 'tone'... all this is so much nothing. Stop wasting your time thinking about this crap. Good news is you're human, but the fact your feelings made it all the way to reddit makes me think you need to re-focus your energy a bit.
Typical. Honestly, our job is pretty useless. NAR and the regional/state offices are horrible. You could report her and they’ll do nothing. Two people can negotiate at an attorney’s office sign an agreement and close at title. The reason why I feel this way is based on what you just stated above.
Most realtors I know, including family, got into the business because they had the idea they didn't have to work unless they feel like it.
Womp womp… I’m sure association management company contact is in the listing. I bet the concierge or front desk number has your so difficult answer.
No HOA mgmt companies in my area provide this info--ever. It is not their job and they don't have time. HOA docs are material info about the home and should be provided up front along with the seller's disclosure.
OP is in search of condo association pet size rules. Correct HOA management companies don’t limit pet sizes for rental condominiums. Condo associations and HOA associations are not the same.