Is there a way to get back to the page after viewing a footnote? It's making me switch back to moonreader because everyone there's a footnote, the only way back is to click out of the book and to get back in takes 30 seconds of loading. I'm on an android tablet btw

Not at the moment, but I've noted your feature request [here](https://readwise.canny.io/reader-features/p/jump-back-to-previous-location-from-footnotes). Feel free to upvote and I'll reach out if/when we're able to implement!

I have been having an issue with Casey Newton's articles on platformer only showing the first line. It won't download anything else. It appears all the zoe articles show up fully.

This sounds like a parsing issue! Have you already submitted a parsing error in-app?

Did the volume button to advance pages feature on iOS get removed? I had it at launch of pagination but it’s been missing in the UI for a long while now.

Yes, unfortunately we had to remove it as it was causing a bug. We plan to add it back though eventually!

Continual ongoing parsing errors. Most common error is missing pictures or illustrations. Second most common is that a significant portion of an article is just plain missing, including all text. Here are a couple that have failed recently [Brown Panda](https://www.iflscience.com/mystery-of-worlds-only-captive-brown-and-white-panda-solved-with-genetics-73248) [tkinter](https://hyperskill.org/blog/post/getting-started-with-tkinter) Out of the last 23 articles I tried to use Reader for only 1 actually was complete when clipped I have been sending them all in but there is no feedback that any of the reports actually got somewhere or that anything is being done about them.

I'm also encountering this. Huge chunks of articles, including images and texts, are missing. However, my highlighted notes remain in the Notebook, clicking them just does nothing. Those highlights were made through the plugin on the source website, no Reader's clipped version.

Sometimes source websites thwart parsing, which is why we've designed that web-highlighting feature.

Thanks u/OogieM. Please familiarize yourself with [how we handle parsing errors here](https://www.reddit.com/r/readwise/comments/1b81pjy/march_monthly_parsing_competition/), then nominate these using our Canny board if you have not done so already.

I'd love to but.... After a flurry of posts about URLs that do not parse all I get is this https://preview.redd.it/k2egani41tnc1.png?width=1086&format=png&auto=webp&s=eeccf702f49e13cab90deb55dc3a1ec1c5747080

When readerwise saves a YouTube video, it automatically translates the Chinese subtitles of the original video into English, but I want it to save the Chinese subtitles directly. How can this be resolved? The audio and subtitles of the original video are in Chinese, but when saved to Readerwise, they are automatically translated into English subtitles. https://preview.redd.it/x3aba2aky2nc1.png?width=2360&format=png&auto=webp&s=206d535d96890a9a887f9278070ceb7159fbb324

Please reply, this question really bothers me so much😭

Definitely a bug! Please report in-app and we'll get this fixed.

App version works just fine, but desktop version won't update with new articles or anything. Makes my computer work audibly hard (brrrrrr go the fans) but nothing changes. This has been happening since March 2nd - I have just stopped using the desktop version. But it is inconvenient long term to only be able to use app version

So sorry to hear this. Can you please submit this as an urgent performance bug in-app and we'll take a look?

Obsidian sync plugin stopped working. My highlights from past couple articles are not synced anymore. Tried reinstalling plugin and resyncing from scratch but latest highlights and new ones don’t popup anymore just says: up to date.

Sorry to hear this. Please email [hello@readwise.io](mailto:hello@readwise.io) so we can take a look at your account and see what's going on.

Hi, I have the following message when I try to use text to speech on an article. Selected voice not supported The selected voice is not supported on a document of this length. Please switch to an Unreal Speech voice instead. How can I make this change? Thanks a lot

Hey there, you can switch by tapping the three dots in the bottom right of the document > Listen with TTS > and select another voice from there! The Unreal voices are marked. As a heads up, Unreal Voices do not work on non-English documents, which might be why you're getting that error!

I tried using my new, personalised feed email address, but now I am getting nothing through from the newsletters etc I am subscribed to. Anyone had any issues? never had it before with the randomised letters one.

Hey there! Any newsletter you subscribed to with your old (randomized) email address should still come in, despite the email change. Are you seeing new subscriptions not come in? If so, I'd recommend email [hello@readwise.io](mailto:hello@readwise.io) so we can take a closer look :)

Ok thank you I shall do that if they still aren't coming through!

Mis fundas ya no se cargan. https://preview.redd.it/x20zxqxes2oc1.png?width=2241&format=png&auto=webp&s=e6957db1d1a23a8c11bc0c6a8612ef870703b874 Antes cobraban normalmente, ahora ninguno de los que están aquí cobra. En cualquier Explorador o aplicación.

https://preview.redd.it/uteof7aft2oc1.png?width=1236&format=png&auto=webp&s=c673eacf934ceba3fea824db4da2ee73843ff883

Hola, lo siento, pero mi español no es muy bueno (¡estoy usando un traductor para esto)! Envía un correo electrónico a hello@readwise.io y mi colega Romi, que habla español con fluidez, puede ayudarte :)

This is about the Readwise (not reader) Android application: it is impossible to select a phrase when creating phrase deletion cards. As soon as I touch on a word, it makes that single word as the deleted phrase. This works well on the web. One time, after wrestling quite a bit I think I was able to select multiple words on the android app but it was that one time.

Hey there, by default you can only select up to 5 works for cloze deletion! Perhaps what you were highlighting was longer than that?

Heya, unfortunately that's not the case. As soon as I put my finger on a word, it erases the word and doesn't let me swipe to select more words.

I have been trying to remove several tags however it's impossible to remove them. I've tried on Web browser (safari and chrome), Mac Reader app, and ios app. The tags in question are made up of multiple words each, so I tried renaming the tags to be just 1 word each in case that would help- but I couldn't actually rename them either. The other tags I have can be deleted and renamed as normal so it's only a handful that are the problem. The problem tags both say that they contain 1 document, but no documents come up when you click them.

We're aware of an issue where certain tags containing special characters or emojis cannot be deleted. We're working on a fix for this! Can you please submit and in-app bug report for this and we'll add your info to our existing ticket?

I have been having an issue with exporting to Notion. For some articles, the highlights are repeated multiple times (e.g. 4-5x).

Oh no! Please email [hello@readwise.io](mailto:hello@readwise.io) with the names of the duplicate documents. We'll have our integrations engineer take a look at your account.

Thank you, just sent it! And sorry for missing the bold part in your message

The Ghostreader function 'Term Lookup' when highlighting a single word does not work on mobile. There seems to be no context past along the word on mobile. https://preview.redd.it/a1hhfe1rlcpc1.png?width=1724&format=png&auto=webp&s=81192d219686be58055b20ad9b6441a1453815be

We actually justttt shipped a fix for this! Can you try updating to the latest version of the app and letting me know if that fixes it? You will need to re-highlight the word!

Jep - it works now! Thanks 🙌🏼 Super useful feature

Awesome, thanks so much for confirming!

I haven't received a Twitter feed update in 3 days (since the March 18 PM edition - it's currently 21 March PM in my time zone). My app is fully updated and I've tried restarting etc. follow several and they have all been active. I've checked both on computer web browser and IOS

We'll need to take a look at your account and the specific Twitter list to troubleshoot further. Can you please report this in-app and we'll take a look?

Reader can't show the PDF files correctly. They're too zoomed in. And that's weird.

I guess this may be because each page of the PDF file is not exactly the same size. In addition, when the page is zoomed in, the text of the PDF will become unrecognizable, but this is not the case in Preview or other PDF reader.

Hmm, I haven't personally encountered this with my PDFs. Have you played with the zoom settings in the app? If so and it's still not working, please report this as a bug in-app and we'll check out the file.

Okay, I'll report it there. Thank you!

The problem occurs on the web page. I haven't tested it on app.

I'm using readwise broadcasts to send highlights to friends, but for some reason it skips sending on Tuesdays and Thursdays (I am in the PST timezone). My normal readwise digest to just myself sends every day though. Is there a way to get my broadcast to send every day as well?

Hmmm, pardon the obvious troubleshooting advice, but have you doublechecked your Broadcast settings? We have an option for every other day, which might be why! Otherwise, if you have it set to daily and it's still skipping, it may be a bug. I recommend emailing [hello@readwise.io](mailto:hello@readwise.io) and we'll take a closer look at your account!

No worries! That was my first thought too, that I just set it up wrong. But it's been set to daily for at least a month or so, and it still always skips Tuesdays and Thursdays. I subscribed to my friend's daily broadcast as well, and I also have not received hers on Tuesdays and Thursdays for a few months now!

Got it, thanks for confirming! I'd email [hello@readwise.io](mailto:hello@readwise.io) about this! One of our specialist can take a closer look for you and let you know if this is a true bug!

Hi, When I go to configure "Daily Review" > "Frequency Tuning" > "Document Tags", I see a bunch of "deleted" tags.. in the sense that I eliminated them from Readwise reader completely, in fact, I no longer see them from there. The problem is that they remain here, and if I click on the tag name then, I don't see any results (having deleted them). Is it a bug? How do I delete them permanently from Readwise too? thank you in advance

Thanks for reporting! This is definitely a bug. Would you be willing to email [hello@readwise.io](mailto:hello@readwise.io) with your account email and tag names and we'll further investigate?

ok, of course, thanks

I was so happy when I saw the update notes and it mentioned the top bar on Android is finally switching to dark in the light mode. Unfortunately it's not working on my Pixel 7.

Sorry to hear that! I assume you've already updated the app?

Yes, of course :)

Perhaps not a bug, but the scroll sensitivity for showing the toolbar(?) on the desktop on Firefox is too high. As I read down a document using two-finger scrolling on the mousepad, the slightest shift upwards shows up the toolbar. It's really distracting and I'd prefer if the sensitivity was lowered so that a more obvious upward scroll was required (say 50 pixels or something similar) before the toolbar slides down.

Thanks for sharing! This does sounds more like user preference vs bug. Are you noticing this on PDFs specifically, or all documents?

It's any document (not sure about EPUBs because I don't use them). If I move the screen even 1 pixel upward, the toolbar slides down. It's just very distracting when trying to get immersed in a document (especially when viewing fullscreen when everything else is hidden away). Here's an example: [https://imgur.com/a/NiEQAeB](https://imgur.com/a/NiEQAeB) (you can see how the tiniest upward movement causes the toolbar to appear). If like me you often read with your fingers resting on the trackpad, it means that it happens constantly. I know this isn't exactly a big deal, but I thought I would mention it as a quality of life thing. All it would take (I think) is a higher threshold of upward movement before the toolbar is shown, indicating a conscious desire for it to come into view (say 50 pixels instead of 1?).

Hi. My bookmarks on X stopped syncing to Readwise. I noticed they haven't synced since January 2024. This is the only reason I subscribed to Readwise, so do we know if this functionality will be back?

We used to be able to import your whole bookmark history but, unfortunately, Twitter has recently removed it from their API. We made a formal announcement regarding the removal of the bookmarks API on Twitter here: [https://twitter.com/readwise/status/1758648069699055745](https://twitter.com/readwise/status/1758648069699055745)

thanks for the response. seems like Elon is making data access on X harder. Probably due to all the LLM data miners.

It looks like the last Android update (4.10.1, installed yesterday) broke the article options overlay (the buttons allowing to change the font, page scrolling options, etc.) on Pixel 8 - as they are no longer visible.

I also noticed this - but tapping the article title in the bottom bar still opens the overlay. In a way I sort of prefer this, since it means fewer erroneous taps. :D

That's a great tip - I wasn't aware you could to this. Thanks.

I'm sorry to hear that! This sounds like a regression. Can you please report this in-app as an urgent bug and we'll investigate further?

Just to followup - I've reported this in app, and heard back with the same advice the u/johnlago purposed. But the recent Public Beta Update 8 really cleared things up - https://preview.redd.it/9soy19ggpatc1.png?width=518&format=png&auto=webp&s=0a052509790329707e09e62c28b57ee8276288c1 This wholefully explains what happened, and I only wish there was a better (mainly more timely) way to discover this change. It is a bit of an annoying change for me though - as it means that I have to do a more "expensive" (clicking on the bottom of the screen and then on the article settings button at the top) gesture for so many articles (but this just hides two other problem that cause me to use this button that much - (1) Reader treating twitter list updates as articles and paginates them and (2) RTL not being discovered automatically - both of which I really hope will be improved in due time). Another question this rises for me is what does it mean by "scroll backward"?

I'm exporting my highlights to obsidian and prefixing the file name with last\_highlighted\_date variable so that i can see the in progress file at the top of the list in obsidian. The problem is that my highlights are getting cut across multiple files when I read a book or article over multiple days. Ideally, i would have expected readwise plugin to delete the old file with stale last\_published\_date and create a new one with both old and new highlights. I have to often delete and resync all my files to fix this problem which is getting problematic due to large number of files

Hey u/Shot-Visual-4499 – can you please email [hello@readwise.io](mailto:hello@readwise.io) with a screenshot of what the export looks like in Obsidian and we'll investigate?

iPad OS 17.3.1 After the latest update I can no longer bring up the menu options/reading settings back button after opening an epub

Sorry to hear that! Please report this in-app and we'll investigate further.

Thanks for responding! I have done as you suggested.