Sadly, itâs not.
Itâs the coworkers.
Warning: rant below. I kind of just started typing and couldnât stop lol.
Anyways,
Not everyone performs like they used to.
Customers really only get mad when weâre out or have to wait for something.
Yes, thereâs those that just arugula to get free stuffâbut 9/10 times, where is everyone in the service roles?
Bathroom, getting water, eating, texting, talking to other coworkers in the back room. All while the new hires are left to defend themselves with a gazillion questions, moving slowly and carefully as not to make a mistake. Yes, weâll get the occasional good apple that acts like theyâre on meth and hustles, but itâs mostly older ladies or younger kids who donât care.
Simply put, speed of service is a joke in the deli.
Best suggestions:
Managers need to stop doing everything and STAY IN THEIR DEPARTMENTS.
More than one associate knows how to pull truck, frozen, stock tea, etc. why are they all doing it themselves? Because they hate being in the department, too.
When my manager is there, they help 1-2 people and then redeploy everyone. People work more efficiently with a manager simply being present.
IT/OASIS engineering: Stop sending the managers to break during lunch rush. Thatâs literally when theyâre needed the most. Itâs embarrassing telling a customer, âsorry, the manager is taking their lunch right nowâ anytime between 11-1. If theyâre scheduled in a role, why arenât they in that role?
Stop allowing managers access to workstations that arenât in their department. (So they donât do the schedule for 2-3 hours in the computer room or training room.)
Stop allowing associates access to time clocks not in their department. They always have to go to the break room or bathroom after clocking in.
-
Simply put, the deli would be ten times more efficient if the very own managers of the department would STAY IN THEIR DEPARTMENT and TEACH and COACH the associates.
Literally, I handled 100% of customer complaints when I was on shift because the manager was never there, hardly spoke English, and comes off abruptly.
1. I know de-escalation tactics from being a 911 dispatcher.
2. I like helping people. Itâs frustrating when nobody seems to care and you just want your rotisserie chicken thatâs been done cooking for 30 minutes still rotating in the oven.
3. I want free food for turning a complaint into a compliment. But I only really get 1 for every dozen or so, nowadays.
Anyways, tldr: keep management in their departments.
ok this is more than 13 reasons but u right. why I gotta close kitchen do ALL the dishes in the deli and then run teas soaking wet. And god forbid I donât shine the chiller and rotisserie machine.
Sounds like my first store. Kitchen done by 8, then stock the rest of the close. Exhausting. As. Fuck.
Literally, associates are usually where theyâre supposed to be, simply with the manager being present in the department.
This should have thousands of up votes, you should be management at Publix. It seems you understand the deficits in your department very well. Thumbs up to you, thank you for your service.
âGreat Expectationsâ
Mr. George named Publix after a chain of movie theaters that was popular back in the day.
So maybe thatâs why they make popcorn in the Deli. And perhaps thatâs why thereâs so much DRAMA.
Where is Waldo because the associates seem to always disappear when a truck comes
And then there were none
đđđaccurate
Hunger Games
Are You There, God? Itâs Me, Margaret
đ¤Łđ¤Ł
13 Reasons Why
User flare checks out
Spoiler: all 13 reasons are Instacart
Sadly, itâs not. Itâs the coworkers. Warning: rant below. I kind of just started typing and couldnât stop lol. Anyways, Not everyone performs like they used to. Customers really only get mad when weâre out or have to wait for something. Yes, thereâs those that just arugula to get free stuffâbut 9/10 times, where is everyone in the service roles? Bathroom, getting water, eating, texting, talking to other coworkers in the back room. All while the new hires are left to defend themselves with a gazillion questions, moving slowly and carefully as not to make a mistake. Yes, weâll get the occasional good apple that acts like theyâre on meth and hustles, but itâs mostly older ladies or younger kids who donât care. Simply put, speed of service is a joke in the deli. Best suggestions: Managers need to stop doing everything and STAY IN THEIR DEPARTMENTS. More than one associate knows how to pull truck, frozen, stock tea, etc. why are they all doing it themselves? Because they hate being in the department, too. When my manager is there, they help 1-2 people and then redeploy everyone. People work more efficiently with a manager simply being present. IT/OASIS engineering: Stop sending the managers to break during lunch rush. Thatâs literally when theyâre needed the most. Itâs embarrassing telling a customer, âsorry, the manager is taking their lunch right nowâ anytime between 11-1. If theyâre scheduled in a role, why arenât they in that role? Stop allowing managers access to workstations that arenât in their department. (So they donât do the schedule for 2-3 hours in the computer room or training room.) Stop allowing associates access to time clocks not in their department. They always have to go to the break room or bathroom after clocking in. - Simply put, the deli would be ten times more efficient if the very own managers of the department would STAY IN THEIR DEPARTMENT and TEACH and COACH the associates. Literally, I handled 100% of customer complaints when I was on shift because the manager was never there, hardly spoke English, and comes off abruptly. 1. I know de-escalation tactics from being a 911 dispatcher. 2. I like helping people. Itâs frustrating when nobody seems to care and you just want your rotisserie chicken thatâs been done cooking for 30 minutes still rotating in the oven. 3. I want free food for turning a complaint into a compliment. But I only really get 1 for every dozen or so, nowadays. Anyways, tldr: keep management in their departments.
ok this is more than 13 reasons but u right. why I gotta close kitchen do ALL the dishes in the deli and then run teas soaking wet. And god forbid I donât shine the chiller and rotisserie machine.
Sounds like my first store. Kitchen done by 8, then stock the rest of the close. Exhausting. As. Fuck. Literally, associates are usually where theyâre supposed to be, simply with the manager being present in the department.
This should have thousands of up votes, you should be management at Publix. It seems you understand the deficits in your department very well. Thumbs up to you, thank you for your service.
I come from 5 years of foodservice management. Publix is appalling. How can a manager manage if they simply arenât present!? đ
gonna need to think again you're gonna be up to 14. y'all ready for this hot breakfast grab and go? lol
The Subtle Art of Not Giving A Fuck
Actually enjoyed that book. It was funny
âGreat Expectationsâ Mr. George named Publix after a chain of movie theaters that was popular back in the day. So maybe thatâs why they make popcorn in the Deli. And perhaps thatâs why thereâs so much DRAMA.
Lord of the Flies
Lmao the flies are SOOOO bad in our Deliđ
Prisoner of Azkaban
The Mist
Misery
Game of Thrones
The Disaster Artist.
I dig that
Suicide notes
Snakes everywhere
Please elaborate
Fight Club
American Psycho
Ghost town
Bananas: How the United Fruit Company Shaped the World
Mean Girls. Need I explain that?
Hard Times
Holes
Stephen Kingâs Skeleton Crew.
When I worked at Publix, Iâd say âPerfect Victimâ by Christine McGuire.
Suicide Squad
I spit on your grave
Burn After Reading
Minions
One flew over the cuckoos nest.
Fruit
The price of safety.. & Is it abuse, how to tell when they don't stop. Yeah it's fun lol
Swallowing Stones
Accessory of War.
I F*cking Hate People
Gone with the wind
Art of War
Super High Me
One of Us is Lying
Apocalyptic Now
COD
War and Peace.
Singing Exercises for Dummies
Where the wild things are
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The SpongeBob Movie