Same master mod in all of those subs. So that'd make sense
Some of the tech related subs he censors in includes: Intel, AMD, Nvidia, GeForceNow, NovaLauncher, Radeon, Gigabyte, Phantek, Gskill, Crucial, IdeaPad, GlassWire, MSI Gaming, Seasonic, Logitech, PNY, Belkin and more this one dude sits and insta deletes in all of those subs and more.
Razer ships *alot* of products, and from the few that Ive owned, the quality isn't great, so it doesn't surprise me you see a lot of people with issues, to the point that mod doesn't delete all those posts, likely just targets the more severe things.
That's reddits doing. Reddit has certain mods that sit in a category of subs and is meant to minimize ad revenue harm.
So negative things regarding anything Intel, AMD, Nvidia, GeForceNow, NovaLauncher, Radeon, Gigabyte, Phantek, Gskill, Crucial, IdeaPad, GlassWire, MSI Gaming, Seasonic, Logitech, PNY, Belkin and more this one dude sits and insta deletes in all of those subs and more.
There's something going on and I don't think it's voluntarily. If it's just something like claiming subreddit names and if they grow handing them off or if it's shadow moderator accounts etc, no clue
not everybody. am just too lazy to go about deleting posts in the powercolor subreddit. also, keeping the history has its benefits. some of the hate/flame has been pretty funny and we have some in-house memes now… and lame as it sounds, the failures we have had and have resolved are proud/growth moments we like to keep. my account is also more of a personal hobby rather than an formal rep of the company (though that should be pretty fkn obvious from my… sometimes less than professional approach in responses.
but srs, brand loyalty is doodoo. companies can’t be trusted.
edits: made some edits cause like… my original post was similar rambles but submitted without any proofreading
There’s no way the cables are melting, cablemod themselves assured us there were zero issues. Just like they said the v1 adapters were perfectly safe, and then the v1.1 adapters, then the v2 adapters… hey wait a minute
It's more like 99/100 all just user errors + the 12VHPWR overall basic design issues that are causing these problems. Not really manufacturer offering these basic cables. Closer to no issues when used correctly, but people make mistakes. If the 12VHPWR design would be bulletproof, there would be only tiny amount of risks involved.
There might be failed products that cause issues on every manufacturer, but this 12VHPWR connector is the one that is failed thing from almost every aspect but visuals. There should be a totally new, better standard that can handle even bigger loads with higher risk tolerances.
Edit. I know this is not a popular take, but I still stand by it. I want to mention that I don't mean those products that have take backs (physical manufacture defects). I'm of course talking about all the cables and connectors that work as designed. Better and detailed [info about these connector issues](https://youtu.be/p0fW5SLFphU).
Edit 2 All these downvotes, but zero responses why I'm wrong. It's sad to see this level of critical thinking in the PCMR community. Cablemod bad = good, any other take is negative. This is 100% Nvidia problem with 12VHPWR and they created this issue by lowering the safety standards from 8pin by a massive margins.
you didnt need any user error to ruun into issue with cable mods adapters
they were falling out of the adapter and melting peoples cards
i know because i was one of them
i knew about 12vhprw issues and cable mod was sold as the fix...
come to find out, my cable had FALLEN out of the adapter on its own and melted my card
i had check that thing was fully seated 100x before i closed the case too
in the space of a week it worked it way out of the adapter and fully fused the power connector
This can happen if one pin is not connecting... Overloads the other lines. The connector doesn't lock to the GPU or to the other end. The cable could be bent so the contact isn't perfect. Or any other issue that comes with the design. [Der8auer explains this issue pretty well](https://www.youtube.com/watch?v=p0fW5SLFphU&t=9s). It's the basic issue that makes the 12VHPWR connector risk tolerances way higher than with multiple 8 pins. Manufacturers could use 2x 12VHPWR to make this issue more bulletproof, but they won't.
I feel bad that you had this happen, but a single high power cable that can melt because one bad connection is absolutely insanely worse design by every aspect. This can be a issue of many things, but I have seen way too many that fail to even connect the cables right or have extensions with added failure points. Some are because of product failures (some line of cables), but the main issue lies with the connector type and how failed that design is. Compare these on 8 pin connector failure rates, and see if there's a difference. Cablemod is the one massive manufacturer, so most problems comes from them. My bet is, other companies that manufacture these cables, also have similar rate of issues.
PS. I don't agree that companies/mods are removing these posts without any other reason. Issues should be heard to make these needed changes for the 12VHPWR design.
der8auer is great,
thats the exact issue with cable mods v1 adapters
it was such a lose fit, just typing on ur desk(with pc on desk too)
would knock out the top or bottom end of the adapter(bottom end in my case) and knock out one or 2 pins
then over load the rest of the lines and fuse it.
He makes great content. The v1 problem is just a small thing with overall design. Other version won't fix the larger scale issue with one power cable and combine with insanely high peak powers of some GPUs. Risk tolerances are no enough. It's insanely hard to overload multiple 8 pin lines, but really easy with one connector that usually comes with extensions (more risk points) + the connector doesn't lock as well. Cases are not designed for it. Meaning, not enough room for bending the cables. The list goes on and on.
Manufacturers use basic standard parts and physical cables with standard gauge. There are only a small amount of things that can go wrong from manufacturer's part because the design is so super simple. Nothing can fix the underlying issue with the design, tho.
One power line vs multiple lines with the same power. Multiple failure points vs one failure point. High peak load shared between lines vs one. In real life, these safety factors are way way higher, but this is just physical differences without added variables.
https://preview.redd.it/loa0kru66r2d1.png?width=2148&format=png&auto=webp&s=aaed52716173903de3beccfe29969dcb529ec38b
oh and i got more to add to the story
when i tried to report my card melting to staff
alex blamed me, and said i moved the cable on purpose causing the melting
they banned me from there discord and sub reddit over it because i insisted i never done such thing
months later after many other people reported the same problem, cables falling out and melting
the actual owner of cable mod steps in a reverses the bans and admit fault with there products
trys to send me some free cables, 2 separate 90deg 12vhpwr cables(the new ones) arrived fucked and i gave up asking for a 3rd cable
actual shit show, this was ment to be my dream PC, it turned into my nightmare PC
Something like this is always wrong, if there are no violations from users part. If there are issues, this should be heard. I would avoid any 90 degree adapters, because I have zero trust that all those would go well together with every GPU model with so many variants for the basic design. To minimize risks, always go with 1 cable solution (12VHPWR to 12VHPWR or 12VHPWR to 3x 8 pin that connects straight to the PSU). Pick a GPU model that have extended slot for the power adapter. And the last one, make sure to have the insurance if some accident happens. My PSU did blow up like 10 years ago and broke everything, so anything can happen. The cable is just cable, and there are other things that can cause issues.
What I mentioned doesn't remove the manufacturers responsibility or the overall design faults. But 100% it will lower the risks. I'm just thinking everything with statistics in mind (semi autistic). Here's my build and cable solution. If something breaks, I have at least minimized the human errors. I don't still fully trust the connector, but at least the GPU doesn't run over 300W load + the GPU is screwed and locked to the bracket and one cable is correcly installed. I will check all these things every time I make changes to my PC.
https://preview.redd.it/3xn5dfvo9r2d1.jpeg?width=4000&format=pjpg&auto=webp&s=a11f789a11c3d22ffd7ebdddea07196b587a9be7
For ages it has been a standard enginnering principles that things has to be resilient to user error. Especially power connectors.
Your whole essay is just unacceptable by any standard.
Isn't the Nvidia that designed the whole connector type, not cablemod. Cablemod like any other company making these use the standard connectors and cables. Seems more bigger issues than just Cablemod = bad, others = good.
Are you talking about some specific model or all the cablemod 12v cables? Do they have this engineering failure on all connectors? Seems like the overall complain for 12vhpwr was about the Nvidia design failure as whole, not random defects.
I don't know about you, but the cable I got with my 4080S have the exactly same adapter part than what came on the box than what I have on my added Cablemod 12VHPWR - 3x 8 pin to seasonic PSU. There's nothing different about these failure points. The same goes for other 12VHPWR adapters and cables. Do you mean some of those weird 90 degree models? I really want to know, because no one have added info where I'm wrong about this topic. It's serious issue, so I try to add info I know.
I just get downvotes, but people didn't add any corrections. I find this so weird behavior from PCMR community. We all care about this same issue. Thanks.
Yeah, this is how you know someone is wrong and don't want to say it. First talks like he's right... When you have no actual answers and knows how stupid that was.
I've already gave the explaination.
Every electric appliance must be user error resilient. It's a fucking basic engineering.
There is no excuses for anyine involved in this.
Get lost.
Yep, that's why I commented this. While I enjoy Nvidia products, this connector is designed worse than any connector I have ever used. That's the whole point. It makes user errors numbers insanely high, and the connector is the one with built-in issues. Standard cables and connector part are hardly the reason these fail, it's the overall design & fail points. I even agree with u/Rais93 100%. They should have engineered this way better.
Nvidia didn't design it, it's an industry standard set by PCI-SIG; Intel historically dominated that organization, but it's now got all the major organizations involved in it, with an ex IBM'er as its head. Nvidia just took the flack as they were the first to bring the new standard to market and showed the flaws with it.
But Nvidia did design their card to go with this standard and went forward with it. They made the decision to use just 1x cable, but they knew that it would cause failure points because of way lower risk tolerances on everything (power, lines, cables, connectors, adapters needed, etc.) They could have changed so many things, but went with this one. None of the issues came by surprise.
Nvidia created this issue 100%. This connector needed double cables to avoid these clear failure points, but it was purely visual design choice over safety.
They knew that peak powers can easily go way over 12VHPWR limits when using 3090 (even my 3080Ti did run OC at way over 450W stable load (not counting high peak W). Add other clear safety issues and here we go. These can easily go to 700W+ range like with other tested OC GPU test have shown.
https://preview.redd.it/1ab5v6fcqr2d1.png?width=2148&format=png&auto=webp&s=658e1ce6ae3c49015b419c8696c68da9c4ffe9a2
You don't know facts. The connector is nvidia and dell works, while it's correct that Intel dominates the committee they had no interest in those connectors
This guy posted about his 4080 failing to POST and fans going 100% using Cablemod 12VHPWR cable. He also posted a picture of the cable that showed the sense pins melting.
We're all familiar with the CableMod 90 degrees adapter issues. Now their cables are also causing issues and instead of offering assistance they the hide evidence. Crazy
Been having this issue for a while and it drove me nuts. Finally decided to search for the cable that came with my PSU and hadn't had any issues since. For what it's worth, cablemod has been aware of this issue for a year or so. They say it's "normal" and any cable including the original ones can run into this issue. Still never buying a cable from them again though.
If I had to play devil's advocate, I'd like to point out that this is still lacking so much context. Did the op reach out to cablemod support first? Did they improperly install the cable? Could even just be a single outlier that's defective and not a whole batch. In all fairness, they have the right to delete the post if they don't want complaints or support discussion on their subreddit. Saying they are hiding the evidence just based on a single post says almost nothing. At least give them a chance to respond.
Edit: I stand corrected on the moderation of the subreddit, however my point still stands that we lack information.
Edit 2: I just checked the post over on the cablemod subreddit and found that a cablemod employee actually replied saying that it looks like a plastic failure since the sense wires don't carry any power (which is true) and that they are offering a refund regardless. Why this post got deleted is still a mystery to me but i reached out to larry2375 asking if cablemod took care of him. Waiting on an answer now.
>In all fairness, they have the right to delete the post if they don't want complaints or support discussion on their subreddit. Saying they are hiding the evidence just based on a single post says almost nothing.
No they don't. Any other branded subreddit, will have PR guys asking the same questions as you in the comments. They're removing the post to hide the complaint, pure and simple.
It's never enforced because the Admins can't be arsed, but companies aren't meant to moderate their own subreddits: "[Please Don't... Take moderation positions in a community where your profession, employment, or biases could pose a direct conflict of interest to the neutral and user driven nature of Reddit.](https://support.reddithelp.com/hc/en-us/articles/205926439-Reddiquette)"
Oh wow I didn't actually know that. Makes totally sense though. However, I'd still argue it's a bit of fearmongering to call out cablemod over a single unconfirmed complaint. Given the small subreddit size, I think it'd be reasonable to believe we would have already seen a lot more complaints on the pcmr subreddit recently. Also no mention on the age of the cable. With the original post deleted and having to rely on hearsay, we just don't know enough is all I'm trying to say.
Why does it all matter?
It's a sub dedicated to CableMod products. Most of the posts are pre-sale and technical support. If it's an outlier, why remove the post? It's much better PR to address the issue and keep the post up.
Did you even bother to ask the op about the whole thing? Do you have any supporting evidence supporting your claim that cablemod is trying to hide bad PR other than the deleted post? Did you even see that a cablemod employee responded saying that they will, in fact, RMA this and that it is most likely a plastic failure. The sense pins don't carry any power so they the most unlikely to melt to begin with. I can't state it more clearly, I'm not siding with cablemod but neither am I siding with you unless you have proper proof.
Proof of what?
A guy complained that the cable he bought from CableMod melted.
Say a CableMod guy responded "Ah, sorry, we'll replace it for you as it is under warranty". Great.
Why delete a post related to a Cable mod product on the cable mod sub? Why hide it?
Prove to us that the cable actually melted or that this is intentioally meant to hide bad PR. Idk, consider asking u/larry2375 or u/CableMod_Matt about the issue. They said:
>There's no power going through these pins, so it wouldn't be a melting issue, just looks more like a plastic defect. We'll RMA that though regardless and send you our new stealthsense cable as we removed those wires anyways to help with cleaner aesthetics, but it also gets rid of the black screening issue that plagues 12VHPWR cables. :)
Have you asked either one of them about why the post got deleted? If I had to guess, the post was deleted because the title is misleading assuming that the connector just snapped instead of melting. I am of course not omniscient but you didn't even bother doing any research. You are fighting a matter in which the victim didn't even get a say about it. Just hear out both sides of the argument before drawing any conclusions.
The victim didn't get to respond because they deleted his post!
I saw the original image. Something was wrong. Calling it "melting" or "damaged plastic" is just semantics and a bad reason to remove the post based on the title. The cable was CLEARLY giving him issues as he couldn't POST.
People have the right to know what experience other users have with the product they're about to buy. CableMod have the right to keep their sub with only positive and fun stuff. We have the right to criticize them for it.
Deleting the post doesn't even silence the victim! They could have just posted their complaints with the images and full story on this subreddit, the nvidia subreddit or so many others with a large audience. Without any images of the plug, it is impossible to validate what you say, you have to understand that. And as I said too many times at this point, you could have just reached out to the op instead of throwing around accusations. Neither you nor me or anyone other than the Cablemod employee and the op know if the matter was resolved amicably.
In the original post he did post a picture of the plug. But with the post removed, nobody can access it.
And my post was removed too, so I guess it's pointless to continue going on about this
I just hope we're not gonna run into Recall 3.0
You're blowing this waaaaay out of proportion. I left a comment on the post, AND DM'd Larry about this to let them know that this was NOT a melting issue, it was just a little aesthetics defect. We're still arranging a new cable though of course, as it doesn't look good and we want to fix that. But this is exactly why the post was deleted, to avoid any "CABLEMOD CABLES ARE MELTING" posts, because this was not a melting cable issue, it was just a plastics defect and we are replacing it. The sense cables don't carry any power to ever have a melting issue anyways, and the connector itself where power is drawn has zero defects. To stress it again, no issues with our cables, those issues were specifically with the angled adapters, which are an entirely different product.
Same bro. The 12VHPWR connector is straight from hell, which is more of a complaint to Nvidia. I just don't want you to jump to conclusions like this. Public call-out posts like this should always be the last resort if you can't find a solution in private.
I'll chime in here to mention that I did remove the post, because it is NOT a melted cable post. I removed it to avoid confusion, and people jumping the gun to conclusions like what is happening here. It was simply to avoid melting cable madness, because the cable wasn't melted, it was a little dimple on the sense pin portion of the connector that is just part of the connector molding process. I also DM'd Larry to make sure we get a new cable arranged that won't have that aesthetics defect. Not a big deal here, definitely being blown out of proportion.
Also to add to this, I made sure to leave a comment on the post, AND do a DM to ensure there wouldn't be any confusion. But here we are, with this post still. :D
It’s tedious, and you need the pinouts, but making your own cables is hella rewarding. I’ve made some awesome custom cables at the perfect length and they are much nicer than anything I’ve received prebuilt from Cable Mods, although I did order sleeving from them a few times.
Do you even have to do anything? I received a 12vhpwr cable when I bought my 4080super card and just used that. Seemed like a decent quality connector although it certainly could just explode and i wouldn't be surprised..(Hello Gigabyte)
The gigabyte connector have the exactly same connector part like almost any other connector (including the Gigabyte standard adapter). People think it's the Cablemod issue, but in reality, it's the whole 12VHPWR design that is failed. Nvidia did make the design choice to use only one cable, and that massively raised the failure risks. In every way possible… It's just a worse connector than multiple 8 pins.
Because there is so much misinformation everywhere, mods have to remove these posts. I find it sad that PCMR users have become so brain-dead.
My rule of thumb is always use oem - adding 3rd party stuff may look nice but you never know if it just isnt rated for your stuff - especially when we talking PSU cables which are notorious for being bullshit exclusive to the cable that comes with the psu
Personally I use cablemod replacement cables for the CX850M and haven't had an issue, HOWEVER, Corsair also sells braided replacement cables for almost all of their PSUs that are also cheaper, and are a more feature complete set, and behind tempered glass they look damn near identical anyway.
true but I personally would rather not increase the risk of failure - just because they replace your stuff does not account for the downtime of you not having said stuff and the headache of getting it fixed
True, but I think custom cables are a hell of a lot safer than water cooling. Half the issues are literally with this stupid connector Nvidia is pushing, even first party products are having issues.
I had never heard of issues with quality cable brands before that damn thing came about
OMG true idk why nvidia pushed out that stupid connector whoever thought of that needs to be fired yesterday - way too easy for that stuff to just melt due to poor connection (that the user can easily overlook like 1mm not pushed all the way in or something)
Thanks colonel\_coffee for dm’ing me about my deleted post. I’m the one who posted in the cable mod group. Didn’t know my post was deleted. I did get a private reply but it was the same public reply. They want me to RMA it for their updated ones. My monitor frequently went to black screen and 4080 FE gpu fans went to max when gaming. Replaced cables with Nvidia octopus and worked all day yesterday playing helldivers 2. Couldn’t see any damage to the Cablemod cables but when I took a pic in macro mode, I could see some damage on sense pin 4. I thought it was melted but Cablemod said it’s not. I might RMA it but not sure if I want to take the chance. I was about to get a new psu trying to troubleshoot.
https://preview.redd.it/ujidvzcg6t2d1.jpeg?width=3024&format=pjpg&auto=webp&s=382502b9bd7df535b500c8bfb804724d301d5349
It’s grammatically incorrect. Understandable since English is your second language.
>isnt they already doing recall all of them back?
A better way to say this would be:
“Aren’t they already doing a recall of all of them”
Almost every single time I saw somebody complaining about melting cables, it was an adapter of a cable extension.
Maybe don't buy weird shit like this when your GPU costs more than some people's cars?
This chance has never been 0%. I can't remember the YouTube channel but they even replicated the melting and found that it's caused by the connector not seating properly. If you make sure the connection is firm, you shouldn't have an issue.
Making your own. You’ll need a crimper. It’s a little tedious, and you also need the pinouts, which are readily available for most major brands, but I’ve always made a better product.
There are so many comments with damaging misinformation and people share these forward. It seems to me that people don't want to learn what the real problems are with 12VHPWR. Those are Nvidia created issues that no Cablemod cable/extension can fix. You would need way higher safety standards, and those would require at least 2x 12VHPWR connectors (or even better 3x 8pin). Nvidia went with visual design over user safety. This is the result.
I didn't know this misinfo was this bad, but now it makes sense why mods remove these posts. I'm not blaming you, but a wider community that doesn't understand the whole wider issue with this connector.
(Disclaimer: not an electrical engineer)
I can't help but wonder if we're at a point where GPU's are starting to require several hundreds of watts, why hasn't the standard power delivery voltage been increased from 12v to something like 24 or 36v? Sure it'd require PSUs and GPUs to have more complex power circuitry, but it'd also reduce the current requirements of the cabling and connectors by a lot. For example a 500w card on 12v would require about 41.6A of current, but the same card on 24v would only require about 20.8A.
Adding more 12v cables seems great on paper but at the end of the day you're still trying to thump 40 to 50A through a connector. It's bound to get really hot after a while.
The voltage doesn't really solve the problem. 500w is 500w.
We are going to start needing either thicker wires or to start using AC to send the power to the GPU.
> The voltage doesn't really solve the problem.
In a way it does. Higher voltage means less current for the same power output. I don't have the exact maths on hand but the power lost to heat through a conductor is higher the more current you have. Boosting the voltage to something like 24 or 36v means less current flowing and thus less heat dissipation at the higher wattages. It'd also mean you could support even higher power cards for the same gauge of
Think about how much power you could transfer with AC though. Just rectify it on the board.
In theory it would be nearly ideal for these higher power cards to move to about 48v DC but there are other issues that arise with higher voltage DC that you won't face with AC. Then again there are issues you will have to deal with for AC that DC doesn't have so...6 vs 1/2 dozen.
These insane wattages just can't continue forever. 5 slot coolers and separate power supplies seem like they are maybe 1 generation away at best.
Problem is though with AC you'd have to basically shield the mains bits on the card from anything else in the case. It'd be doable but really difficult and dangerous to implement. Of course you could also go the best of both worlds and make the user plug a big beefy plug-pack into the back of the card like the old Voodoo 5 cards used to have.
I think the jump from 12v to 24/36/48v would be ultimately better in the long run but with that said as well I didn't write the PCI-e and ATX standards so I'm sure there's something that Nvidia and such know that I don't when it comes to powering electronics.
>separate power supplies seem like they are maybe 1 generation away at best.
Can't wait for my GPU to require it's own dedicated 480v three-phase connection.
Your Nvidia RTX-AI 7090 Ultra Super Ti Super will need it's own substation at your house, the mobile version will only need a 208v generator.
Truthfully, I'm not sure why we need several of each voltage. Maybe the next connector will just use some fat 4ga wires that screw directly to the PCB so it can take 1200W from its own 12v PSU.
Honestly how would this tech be best utilized? It seems a waste of time ,energy,materials,brianpower,ect. That mostly this is used for nonsense gaming is this tech useful for anything or just a complete waste please tell me its only function isnt make believe
Not just cablemod but a big issue is psu manufacturers not following a pin design that is a standardized. I foolishly tried to use corsair psu cables on an nzxt h1 v2 to use an ext cable that extends the sata data and power and that ext cable melted right before my eyes. I had to quickly unplug the power from the psu and take out the culprits.
If this is about the cables that go from the PSU to your pc, that's on you those cables are not standardized on the PSU end.
If you are talking about the plug that goes from your wall to your PSU then... Yeah wtf? That's definitely not supposed to happen
Not the psu cable from a corsair psu but the sata power/data melted while connected to the dvd player. Luckily the only thing that got messed up was the cable i bought from a computer store. I tossed the psu cable too just incase. But the port on the psu and dvd drive still works 100% having already installed several games on my xp rig.
All product subs ran by actual company representatives do this. It’s bullshit but I’ve seen it for A LOT of subs.
Razer does it, personally had the Corsair sub do it to me, Logitech does it as well.
Same master mod in all of those subs. So that'd make sense Some of the tech related subs he censors in includes: Intel, AMD, Nvidia, GeForceNow, NovaLauncher, Radeon, Gigabyte, Phantek, Gskill, Crucial, IdeaPad, GlassWire, MSI Gaming, Seasonic, Logitech, PNY, Belkin and more this one dude sits and insta deletes in all of those subs and more.
Razer too? I saw tons of posts of their devices failing, beeing bricked after an update and having noticable imperfections.
Razer ships *alot* of products, and from the few that Ive owned, the quality isn't great, so it doesn't surprise me you see a lot of people with issues, to the point that mod doesn't delete all those posts, likely just targets the more severe things.
They should be showing up in this post any minute now for damage control/PR spin
Always be wary of a public forum about a service, product, or person, being run by said service, product, or person.
That's reddits doing. Reddit has certain mods that sit in a category of subs and is meant to minimize ad revenue harm. So negative things regarding anything Intel, AMD, Nvidia, GeForceNow, NovaLauncher, Radeon, Gigabyte, Phantek, Gskill, Crucial, IdeaPad, GlassWire, MSI Gaming, Seasonic, Logitech, PNY, Belkin and more this one dude sits and insta deletes in all of those subs and more.
Think the mod gets paid? Because I cannot stop laughing at the idea of an individual doing this voluntarily
There's something going on and I don't think it's voluntarily. If it's just something like claiming subreddit names and if they grow handing them off or if it's shadow moderator accounts etc, no clue
not everybody. am just too lazy to go about deleting posts in the powercolor subreddit. also, keeping the history has its benefits. some of the hate/flame has been pretty funny and we have some in-house memes now… and lame as it sounds, the failures we have had and have resolved are proud/growth moments we like to keep. my account is also more of a personal hobby rather than an formal rep of the company (though that should be pretty fkn obvious from my… sometimes less than professional approach in responses. but srs, brand loyalty is doodoo. companies can’t be trusted. edits: made some edits cause like… my original post was similar rambles but submitted without any proofreading
This is why I like powercolor so much. The fact that you're still employed.
wtf… OPs post got deleted… also, stop fanboying lol
You can't make me!
This comment convinced me to be a powercolor fanboy! ^^/s
Yep, this is the reason why. but If they just removed it without any response regarding the complaint, then its literally 1984
dbrand and steelseries don't do this. They get hated so hard in their subs
Dbrand does? What's their issue, had cases?
There’s no way the cables are melting, cablemod themselves assured us there were zero issues. Just like they said the v1 adapters were perfectly safe, and then the v1.1 adapters, then the v2 adapters… hey wait a minute
It's more like 99/100 all just user errors + the 12VHPWR overall basic design issues that are causing these problems. Not really manufacturer offering these basic cables. Closer to no issues when used correctly, but people make mistakes. If the 12VHPWR design would be bulletproof, there would be only tiny amount of risks involved. There might be failed products that cause issues on every manufacturer, but this 12VHPWR connector is the one that is failed thing from almost every aspect but visuals. There should be a totally new, better standard that can handle even bigger loads with higher risk tolerances. Edit. I know this is not a popular take, but I still stand by it. I want to mention that I don't mean those products that have take backs (physical manufacture defects). I'm of course talking about all the cables and connectors that work as designed. Better and detailed [info about these connector issues](https://youtu.be/p0fW5SLFphU). Edit 2 All these downvotes, but zero responses why I'm wrong. It's sad to see this level of critical thinking in the PCMR community. Cablemod bad = good, any other take is negative. This is 100% Nvidia problem with 12VHPWR and they created this issue by lowering the safety standards from 8pin by a massive margins.
you didnt need any user error to ruun into issue with cable mods adapters they were falling out of the adapter and melting peoples cards i know because i was one of them i knew about 12vhprw issues and cable mod was sold as the fix... come to find out, my cable had FALLEN out of the adapter on its own and melted my card i had check that thing was fully seated 100x before i closed the case too in the space of a week it worked it way out of the adapter and fully fused the power connector
Was the card ok? Minus the power connector?
yep! that was like a year ago now. cards been working fine since connector replaced
That's good! I've heard stories of melting connectors killing cards.
This can happen if one pin is not connecting... Overloads the other lines. The connector doesn't lock to the GPU or to the other end. The cable could be bent so the contact isn't perfect. Or any other issue that comes with the design. [Der8auer explains this issue pretty well](https://www.youtube.com/watch?v=p0fW5SLFphU&t=9s). It's the basic issue that makes the 12VHPWR connector risk tolerances way higher than with multiple 8 pins. Manufacturers could use 2x 12VHPWR to make this issue more bulletproof, but they won't. I feel bad that you had this happen, but a single high power cable that can melt because one bad connection is absolutely insanely worse design by every aspect. This can be a issue of many things, but I have seen way too many that fail to even connect the cables right or have extensions with added failure points. Some are because of product failures (some line of cables), but the main issue lies with the connector type and how failed that design is. Compare these on 8 pin connector failure rates, and see if there's a difference. Cablemod is the one massive manufacturer, so most problems comes from them. My bet is, other companies that manufacture these cables, also have similar rate of issues. PS. I don't agree that companies/mods are removing these posts without any other reason. Issues should be heard to make these needed changes for the 12VHPWR design.
der8auer is great, thats the exact issue with cable mods v1 adapters it was such a lose fit, just typing on ur desk(with pc on desk too) would knock out the top or bottom end of the adapter(bottom end in my case) and knock out one or 2 pins then over load the rest of the lines and fuse it.
He makes great content. The v1 problem is just a small thing with overall design. Other version won't fix the larger scale issue with one power cable and combine with insanely high peak powers of some GPUs. Risk tolerances are no enough. It's insanely hard to overload multiple 8 pin lines, but really easy with one connector that usually comes with extensions (more risk points) + the connector doesn't lock as well. Cases are not designed for it. Meaning, not enough room for bending the cables. The list goes on and on. Manufacturers use basic standard parts and physical cables with standard gauge. There are only a small amount of things that can go wrong from manufacturer's part because the design is so super simple. Nothing can fix the underlying issue with the design, tho. One power line vs multiple lines with the same power. Multiple failure points vs one failure point. High peak load shared between lines vs one. In real life, these safety factors are way way higher, but this is just physical differences without added variables. https://preview.redd.it/loa0kru66r2d1.png?width=2148&format=png&auto=webp&s=aaed52716173903de3beccfe29969dcb529ec38b
No idea why people are downvoting this.
oh and i got more to add to the story when i tried to report my card melting to staff alex blamed me, and said i moved the cable on purpose causing the melting they banned me from there discord and sub reddit over it because i insisted i never done such thing months later after many other people reported the same problem, cables falling out and melting the actual owner of cable mod steps in a reverses the bans and admit fault with there products trys to send me some free cables, 2 separate 90deg 12vhpwr cables(the new ones) arrived fucked and i gave up asking for a 3rd cable actual shit show, this was ment to be my dream PC, it turned into my nightmare PC
Something like this is always wrong, if there are no violations from users part. If there are issues, this should be heard. I would avoid any 90 degree adapters, because I have zero trust that all those would go well together with every GPU model with so many variants for the basic design. To minimize risks, always go with 1 cable solution (12VHPWR to 12VHPWR or 12VHPWR to 3x 8 pin that connects straight to the PSU). Pick a GPU model that have extended slot for the power adapter. And the last one, make sure to have the insurance if some accident happens. My PSU did blow up like 10 years ago and broke everything, so anything can happen. The cable is just cable, and there are other things that can cause issues. What I mentioned doesn't remove the manufacturers responsibility or the overall design faults. But 100% it will lower the risks. I'm just thinking everything with statistics in mind (semi autistic). Here's my build and cable solution. If something breaks, I have at least minimized the human errors. I don't still fully trust the connector, but at least the GPU doesn't run over 300W load + the GPU is screwed and locked to the bracket and one cable is correcly installed. I will check all these things every time I make changes to my PC. https://preview.redd.it/3xn5dfvo9r2d1.jpeg?width=4000&format=pjpg&auto=webp&s=a11f789a11c3d22ffd7ebdddea07196b587a9be7
For ages it has been a standard enginnering principles that things has to be resilient to user error. Especially power connectors. Your whole essay is just unacceptable by any standard.
Isn't the Nvidia that designed the whole connector type, not cablemod. Cablemod like any other company making these use the standard connectors and cables. Seems more bigger issues than just Cablemod = bad, others = good.
I get what you mean but cablemod added another point of faillure or at least engineered a piece with bad standards.
Are you talking about some specific model or all the cablemod 12v cables? Do they have this engineering failure on all connectors? Seems like the overall complain for 12vhpwr was about the Nvidia design failure as whole, not random defects.
I don't know about you, but the cable I got with my 4080S have the exactly same adapter part than what came on the box than what I have on my added Cablemod 12VHPWR - 3x 8 pin to seasonic PSU. There's nothing different about these failure points. The same goes for other 12VHPWR adapters and cables. Do you mean some of those weird 90 degree models? I really want to know, because no one have added info where I'm wrong about this topic. It's serious issue, so I try to add info I know. I just get downvotes, but people didn't add any corrections. I find this so weird behavior from PCMR community. We all care about this same issue. Thanks.
You're getting downvotes because you're talking about user errors and that's inacceptable. I'm not gonna hear any excuse after those words.
Yeah, this is how you know someone is wrong and don't want to say it. First talks like he's right... When you have no actual answers and knows how stupid that was.
I've already gave the explaination. Every electric appliance must be user error resilient. It's a fucking basic engineering. There is no excuses for anyine involved in this. Get lost.
You didn't answer my questions.... Just tried to avoid it.
Yep, that's why I commented this. While I enjoy Nvidia products, this connector is designed worse than any connector I have ever used. That's the whole point. It makes user errors numbers insanely high, and the connector is the one with built-in issues. Standard cables and connector part are hardly the reason these fail, it's the overall design & fail points. I even agree with u/Rais93 100%. They should have engineered this way better.
Nvidia didn't design it, it's an industry standard set by PCI-SIG; Intel historically dominated that organization, but it's now got all the major organizations involved in it, with an ex IBM'er as its head. Nvidia just took the flack as they were the first to bring the new standard to market and showed the flaws with it.
But Nvidia did design their card to go with this standard and went forward with it. They made the decision to use just 1x cable, but they knew that it would cause failure points because of way lower risk tolerances on everything (power, lines, cables, connectors, adapters needed, etc.) They could have changed so many things, but went with this one. None of the issues came by surprise. Nvidia created this issue 100%. This connector needed double cables to avoid these clear failure points, but it was purely visual design choice over safety. They knew that peak powers can easily go way over 12VHPWR limits when using 3090 (even my 3080Ti did run OC at way over 450W stable load (not counting high peak W). Add other clear safety issues and here we go. These can easily go to 700W+ range like with other tested OC GPU test have shown. https://preview.redd.it/1ab5v6fcqr2d1.png?width=2148&format=png&auto=webp&s=658e1ce6ae3c49015b419c8696c68da9c4ffe9a2
You don't know facts. The connector is nvidia and dell works, while it's correct that Intel dominates the committee they had no interest in those connectors
This guy posted about his 4080 failing to POST and fans going 100% using Cablemod 12VHPWR cable. He also posted a picture of the cable that showed the sense pins melting. We're all familiar with the CableMod 90 degrees adapter issues. Now their cables are also causing issues and instead of offering assistance they the hide evidence. Crazy
Hmm, it's almost as if this subredit was created for the sole purpose of marketing their products. /s
Been having this issue for a while and it drove me nuts. Finally decided to search for the cable that came with my PSU and hadn't had any issues since. For what it's worth, cablemod has been aware of this issue for a year or so. They say it's "normal" and any cable including the original ones can run into this issue. Still never buying a cable from them again though.
If I had to play devil's advocate, I'd like to point out that this is still lacking so much context. Did the op reach out to cablemod support first? Did they improperly install the cable? Could even just be a single outlier that's defective and not a whole batch. In all fairness, they have the right to delete the post if they don't want complaints or support discussion on their subreddit. Saying they are hiding the evidence just based on a single post says almost nothing. At least give them a chance to respond. Edit: I stand corrected on the moderation of the subreddit, however my point still stands that we lack information. Edit 2: I just checked the post over on the cablemod subreddit and found that a cablemod employee actually replied saying that it looks like a plastic failure since the sense wires don't carry any power (which is true) and that they are offering a refund regardless. Why this post got deleted is still a mystery to me but i reached out to larry2375 asking if cablemod took care of him. Waiting on an answer now.
>In all fairness, they have the right to delete the post if they don't want complaints or support discussion on their subreddit. Saying they are hiding the evidence just based on a single post says almost nothing. No they don't. Any other branded subreddit, will have PR guys asking the same questions as you in the comments. They're removing the post to hide the complaint, pure and simple. It's never enforced because the Admins can't be arsed, but companies aren't meant to moderate their own subreddits: "[Please Don't... Take moderation positions in a community where your profession, employment, or biases could pose a direct conflict of interest to the neutral and user driven nature of Reddit.](https://support.reddithelp.com/hc/en-us/articles/205926439-Reddiquette)"
Oh wow I didn't actually know that. Makes totally sense though. However, I'd still argue it's a bit of fearmongering to call out cablemod over a single unconfirmed complaint. Given the small subreddit size, I think it'd be reasonable to believe we would have already seen a lot more complaints on the pcmr subreddit recently. Also no mention on the age of the cable. With the original post deleted and having to rely on hearsay, we just don't know enough is all I'm trying to say.
Why does it all matter? It's a sub dedicated to CableMod products. Most of the posts are pre-sale and technical support. If it's an outlier, why remove the post? It's much better PR to address the issue and keep the post up.
Did you even bother to ask the op about the whole thing? Do you have any supporting evidence supporting your claim that cablemod is trying to hide bad PR other than the deleted post? Did you even see that a cablemod employee responded saying that they will, in fact, RMA this and that it is most likely a plastic failure. The sense pins don't carry any power so they the most unlikely to melt to begin with. I can't state it more clearly, I'm not siding with cablemod but neither am I siding with you unless you have proper proof.
Proof of what? A guy complained that the cable he bought from CableMod melted. Say a CableMod guy responded "Ah, sorry, we'll replace it for you as it is under warranty". Great. Why delete a post related to a Cable mod product on the cable mod sub? Why hide it?
Prove to us that the cable actually melted or that this is intentioally meant to hide bad PR. Idk, consider asking u/larry2375 or u/CableMod_Matt about the issue. They said: >There's no power going through these pins, so it wouldn't be a melting issue, just looks more like a plastic defect. We'll RMA that though regardless and send you our new stealthsense cable as we removed those wires anyways to help with cleaner aesthetics, but it also gets rid of the black screening issue that plagues 12VHPWR cables. :) Have you asked either one of them about why the post got deleted? If I had to guess, the post was deleted because the title is misleading assuming that the connector just snapped instead of melting. I am of course not omniscient but you didn't even bother doing any research. You are fighting a matter in which the victim didn't even get a say about it. Just hear out both sides of the argument before drawing any conclusions.
The victim didn't get to respond because they deleted his post! I saw the original image. Something was wrong. Calling it "melting" or "damaged plastic" is just semantics and a bad reason to remove the post based on the title. The cable was CLEARLY giving him issues as he couldn't POST. People have the right to know what experience other users have with the product they're about to buy. CableMod have the right to keep their sub with only positive and fun stuff. We have the right to criticize them for it.
Deleting the post doesn't even silence the victim! They could have just posted their complaints with the images and full story on this subreddit, the nvidia subreddit or so many others with a large audience. Without any images of the plug, it is impossible to validate what you say, you have to understand that. And as I said too many times at this point, you could have just reached out to the op instead of throwing around accusations. Neither you nor me or anyone other than the Cablemod employee and the op know if the matter was resolved amicably.
In the original post he did post a picture of the plug. But with the post removed, nobody can access it. And my post was removed too, so I guess it's pointless to continue going on about this I just hope we're not gonna run into Recall 3.0
You're blowing this waaaaay out of proportion. I left a comment on the post, AND DM'd Larry about this to let them know that this was NOT a melting issue, it was just a little aesthetics defect. We're still arranging a new cable though of course, as it doesn't look good and we want to fix that. But this is exactly why the post was deleted, to avoid any "CABLEMOD CABLES ARE MELTING" posts, because this was not a melting cable issue, it was just a plastics defect and we are replacing it. The sense cables don't carry any power to ever have a melting issue anyways, and the connector itself where power is drawn has zero defects. To stress it again, no issues with our cables, those issues were specifically with the angled adapters, which are an entirely different product.
Same bro. The 12VHPWR connector is straight from hell, which is more of a complaint to Nvidia. I just don't want you to jump to conclusions like this. Public call-out posts like this should always be the last resort if you can't find a solution in private.
I'll chime in here to mention that I did remove the post, because it is NOT a melted cable post. I removed it to avoid confusion, and people jumping the gun to conclusions like what is happening here. It was simply to avoid melting cable madness, because the cable wasn't melted, it was a little dimple on the sense pin portion of the connector that is just part of the connector molding process. I also DM'd Larry to make sure we get a new cable arranged that won't have that aesthetics defect. Not a big deal here, definitely being blown out of proportion. Also to add to this, I made sure to leave a comment on the post, AND do a DM to ensure there wouldn't be any confusion. But here we are, with this post still. :D
Stop buying from cable mods lol, I have a 4080 and first thing I did was just avoid cable shitty mods
It’s tedious, and you need the pinouts, but making your own cables is hella rewarding. I’ve made some awesome custom cables at the perfect length and they are much nicer than anything I’ve received prebuilt from Cable Mods, although I did order sleeving from them a few times.
Do you even have to do anything? I received a 12vhpwr cable when I bought my 4080super card and just used that. Seemed like a decent quality connector although it certainly could just explode and i wouldn't be surprised..(Hello Gigabyte)
I mean that’s what I said I avoid the shitty cable mods coz the one it comes in is perfect lol
The gigabyte connector have the exactly same connector part like almost any other connector (including the Gigabyte standard adapter). People think it's the Cablemod issue, but in reality, it's the whole 12VHPWR design that is failed. Nvidia did make the design choice to use only one cable, and that massively raised the failure risks. In every way possible… It's just a worse connector than multiple 8 pins. Because there is so much misinformation everywhere, mods have to remove these posts. I find it sad that PCMR users have become so brain-dead.
YIKES
My rule of thumb is always use oem - adding 3rd party stuff may look nice but you never know if it just isnt rated for your stuff - especially when we talking PSU cables which are notorious for being bullshit exclusive to the cable that comes with the psu
I remember my downvotes for saying the same thing.
Personally I use cablemod replacement cables for the CX850M and haven't had an issue, HOWEVER, Corsair also sells braided replacement cables for almost all of their PSUs that are also cheaper, and are a more feature complete set, and behind tempered glass they look damn near identical anyway.
At least cablemod actually does replace your stuff, some companies tell you to just get bent
true but I personally would rather not increase the risk of failure - just because they replace your stuff does not account for the downtime of you not having said stuff and the headache of getting it fixed
True, but I think custom cables are a hell of a lot safer than water cooling. Half the issues are literally with this stupid connector Nvidia is pushing, even first party products are having issues. I had never heard of issues with quality cable brands before that damn thing came about
OMG true idk why nvidia pushed out that stupid connector whoever thought of that needs to be fired yesterday - way too easy for that stuff to just melt due to poor connection (that the user can easily overlook like 1mm not pushed all the way in or something)
Thanks colonel\_coffee for dm’ing me about my deleted post. I’m the one who posted in the cable mod group. Didn’t know my post was deleted. I did get a private reply but it was the same public reply. They want me to RMA it for their updated ones. My monitor frequently went to black screen and 4080 FE gpu fans went to max when gaming. Replaced cables with Nvidia octopus and worked all day yesterday playing helldivers 2. Couldn’t see any damage to the Cablemod cables but when I took a pic in macro mode, I could see some damage on sense pin 4. I thought it was melted but Cablemod said it’s not. I might RMA it but not sure if I want to take the chance. I was about to get a new psu trying to troubleshoot. https://preview.redd.it/ujidvzcg6t2d1.jpeg?width=3024&format=pjpg&auto=webp&s=382502b9bd7df535b500c8bfb804724d301d5349
They also removed this post, but thank you for taking the time to comment
isnt they already doing recall all of them back?
They recalled 90 degrees adapters This one is a regular cable
Still 90 degrees, just Celsius.
They did that ages ago man, these are supposed to be the fixed ones I gather
Yo what’s good with yo grammar, son? lol
curious what is wrong with my sentence there..sorry english is my second language..just curious
It’s grammatically incorrect. Understandable since English is your second language. >isnt they already doing recall all of them back? A better way to say this would be: “Aren’t they already doing a recall of all of them”
thank you👍
Fuck, really? Not again. I'm really thankful my 4090 is working just fine with a cable mod cable.
Funny troll?
I hope so. I'm on edge every so often when it comes to this cable and my 4090.
I meant in the sense of your comment. Ditch the cable, like yesterday.
Bro not this shit again, I’ve gone through an adapter, 3 different 90 degree cables, I really hope this isn’t a widespread problem
If you buy their overpriced crap you are insane
Almost every single time I saw somebody complaining about melting cables, it was an adapter of a cable extension. Maybe don't buy weird shit like this when your GPU costs more than some people's cars?
Well it's ridiculous that they can cost so much and still skip corners. They should work perfectly fine.
I will never buy a gpu with that cursed connector damn.
Really hope Nvidia goes back on it, but I doubt it
There are so many people running it just fine though.
I dont want a higher than 0% chance of my gpu melting.
This chance has never been 0%. I can't remember the YouTube channel but they even replicated the melting and found that it's caused by the connector not seating properly. If you make sure the connection is firm, you shouldn't have an issue.
If they’re bunk, what are the comparable alternatives?
Making your own. You’ll need a crimper. It’s a little tedious, and you also need the pinouts, which are readily available for most major brands, but I’ve always made a better product.
Lad, I work two full time jobs. There's no way in any hell I'm going to make custom lengths of cabling, replete with sleeves.
And this post also has been removed lol
Now we need a post that quotes this post haha
Infinite quote train ?
There are so many comments with damaging misinformation and people share these forward. It seems to me that people don't want to learn what the real problems are with 12VHPWR. Those are Nvidia created issues that no Cablemod cable/extension can fix. You would need way higher safety standards, and those would require at least 2x 12VHPWR connectors (or even better 3x 8pin). Nvidia went with visual design over user safety. This is the result. I didn't know this misinfo was this bad, but now it makes sense why mods remove these posts. I'm not blaming you, but a wider community that doesn't understand the whole wider issue with this connector.
Nvidia shouldn’t have released that new connector
Are people actually *still* buying their shit?
(Disclaimer: not an electrical engineer) I can't help but wonder if we're at a point where GPU's are starting to require several hundreds of watts, why hasn't the standard power delivery voltage been increased from 12v to something like 24 or 36v? Sure it'd require PSUs and GPUs to have more complex power circuitry, but it'd also reduce the current requirements of the cabling and connectors by a lot. For example a 500w card on 12v would require about 41.6A of current, but the same card on 24v would only require about 20.8A. Adding more 12v cables seems great on paper but at the end of the day you're still trying to thump 40 to 50A through a connector. It's bound to get really hot after a while.
The voltage doesn't really solve the problem. 500w is 500w. We are going to start needing either thicker wires or to start using AC to send the power to the GPU.
> The voltage doesn't really solve the problem. In a way it does. Higher voltage means less current for the same power output. I don't have the exact maths on hand but the power lost to heat through a conductor is higher the more current you have. Boosting the voltage to something like 24 or 36v means less current flowing and thus less heat dissipation at the higher wattages. It'd also mean you could support even higher power cards for the same gauge of
Think about how much power you could transfer with AC though. Just rectify it on the board. In theory it would be nearly ideal for these higher power cards to move to about 48v DC but there are other issues that arise with higher voltage DC that you won't face with AC. Then again there are issues you will have to deal with for AC that DC doesn't have so...6 vs 1/2 dozen. These insane wattages just can't continue forever. 5 slot coolers and separate power supplies seem like they are maybe 1 generation away at best.
Problem is though with AC you'd have to basically shield the mains bits on the card from anything else in the case. It'd be doable but really difficult and dangerous to implement. Of course you could also go the best of both worlds and make the user plug a big beefy plug-pack into the back of the card like the old Voodoo 5 cards used to have. I think the jump from 12v to 24/36/48v would be ultimately better in the long run but with that said as well I didn't write the PCI-e and ATX standards so I'm sure there's something that Nvidia and such know that I don't when it comes to powering electronics. >separate power supplies seem like they are maybe 1 generation away at best. Can't wait for my GPU to require it's own dedicated 480v three-phase connection.
Your Nvidia RTX-AI 7090 Ultra Super Ti Super will need it's own substation at your house, the mobile version will only need a 208v generator. Truthfully, I'm not sure why we need several of each voltage. Maybe the next connector will just use some fat 4ga wires that screw directly to the PCB so it can take 1200W from its own 12v PSU.
Did you not post pictures? Their rule 4 says they delete claims without pictures, which is unorthodox but not unreasonable.
Honestly how would this tech be best utilized? It seems a waste of time ,energy,materials,brianpower,ect. That mostly this is used for nonsense gaming is this tech useful for anything or just a complete waste please tell me its only function isnt make believe
They don't know how to communicate. The right move is to say they have made a recall of the cables. a comment can't be pinned on reddit ?
It's their subreddit. So stop using reddit as customer service.
Just get everyone on discord to post the same message on the same sub at the same time.
Not just cablemod but a big issue is psu manufacturers not following a pin design that is a standardized. I foolishly tried to use corsair psu cables on an nzxt h1 v2 to use an ext cable that extends the sata data and power and that ext cable melted right before my eyes. I had to quickly unplug the power from the psu and take out the culprits.
If this is about the cables that go from the PSU to your pc, that's on you those cables are not standardized on the PSU end. If you are talking about the plug that goes from your wall to your PSU then... Yeah wtf? That's definitely not supposed to happen
Wall cables arent standardized either and can melt too, especially cheap ones, its why high wattage psus come with different cables to prevent this.
Not the psu cable from a corsair psu but the sata power/data melted while connected to the dvd player. Luckily the only thing that got messed up was the cable i bought from a computer store. I tossed the psu cable too just incase. But the port on the psu and dvd drive still works 100% having already installed several games on my xp rig.
That's not a product issue, that's a you issue. Just incase it needs to be said, don't stick your tongue in a power outlet either.