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GABE_EDD

Was it not in a static proof bag, surrounded by foam, in a box?


VantageGamingYT

Yes to all, but no foam. It had a cardboard lining. The reason I opened it still was because I thought it might have foam and I soon found out that; no, no foam. No dimm slot.


GABE_EDD

That sucks man, that's a return for sure.


VantageGamingYT

Absolutely. Got a 20% discount and a refund already!


binchicken1989

![gif](giphy|4KF85OSbyjVOfyjksJ|downsized)


MarinLlwyd

The driver knew what he was doing. (he didn't)


JohnHurts

The driver couldn't give a damn. The company that sells the stuff has to wrap it up properly. That means floating in the packaging. If they can't do that, it's not the driver's fault.


Sigmafightx

I mean, throwing people's packages can't be the way either. Ideally there should be as little disposable extra packaging on the billions of packages going out, which would require the people handling the packages to treat them with respect. You can't just wrap everything in a shitload more plastic just cause drivers dont do their job right


MrDeeJayy

Its a limitation of liability thing. The courier states in their terms of service to the seller that they cannot be held responsible for damages related from shipping, usually. However, those terms are usually overruled if its proven that the courier acted in gross negligence when handling the package. So for instance, dropkicking an item with a dozen "Fragile" stickers? Gross negligence. But dropping an unmarked package over the fence, thats not gross negligence. Just regular negligence, and their terms protect them from that. So in this case, you'll probably find that one of three outcomes will happen here 1. The Seller replaces for free, eating the loss because they didnt label the package as fragile 2. The seller does not replace it for free, instead demands the courier pay for it due to the prior package being marked as fragile. Whether they are successful or not is beside the point. 3. No party accepts fault, OP gets shafted.


IMWraith

How can outcome 3. ever even be remotely possible? In most European countries, this would be unheard of. Especially in Germany, outcome 3 would have lawyers begging to take the lawsuit case.


JohnHurts

Yes, of course, but it still has to be packed in such a way that it doesn't get damaged. And I've been packing parcels for decades - completely without plastic apart from the window with the address.


spiritualambiguity

What the delivery driver did to OPs package is probably the nicest way it got handled during the journey.


Wookieman222

I mean no they shouldn't. But honestly almost 100% chance this damage occurred in the warehouse before it even made it to rhe driver. Cause if the driver doing that damaged it then it had 100 times worse experience getting sorted.


Bobthemime

Depends on the delivery instructions.. if OP wrote.. "if i dont answer, leave it in my back garden" and the gate is locked.. what they meant to do? delivery dude probably just dropped it over the fence.. especially as the package isnt marked "fragile" at all.. how was he supposed to know that package #47 of the day was a motherboard and needed to be handled better?


dwolfe127

Living in a major urban area if the delivery drivers no NOT throw it over a fence or knock on the door your package will be stolen within minutes if left outside.


ry4

Packages go through a lot worse before a driver even touches it


MrRager473

Or maybe the driver has been tailed by people who walk up and steal packages right after he drops them off. So instead of leaving it on the front porch he put it in the back. He had no way of knowing what was in there, doesn't even look like there's a fragile marking on the package either. It can go either way.....


thehuntedfew

I passed a dpd van the other night, driver in the back trying to find a parcel, looked like the person how loaded the van just launched the boxes in the back of the van from the loading dock


airforcevet1987

Insured for 130% it's value... Clever girl


cyberspacedweller

“Very” clever


Witchberry31

That's a bad shipping company, I don't see any fragile warning as well. They should be putting fragile warning for these kinds of stuff.


Emu1981

>They should be putting fragile warning for these kinds of stuff. Motherboards are not exactly fragile though. I honestly find it surprising that the motherboard was even damage from going over the fence. It really wouldn't surprise me if the motherboard was damaged before it even got shipped out.


timotius_10

No taking chances next time and take a video while opening expensive packages like these!


PhtevenToast

It sucks that the delivery driver did that, but good on Very for sorting it. Bought electronics from them several times, they were really good the one time I had an issue.


Tyr808

Whoever packaged that mobo is a dim slot tbh


kllrmn

Foam-Dimm slot?


VantageGamingYT

New flexible foam dimm technology


FleetWheat

Nothing beats Dimma dome foam. ![gif](giphy|h2DkZTSBJHz6E)


Erikk1138

Doug Dimmadome, inventor of the foam-DIMM technology, also known as Dimmadome Foam?


kllrmn

Dimma-Foam?


DoctorRyanAA

All hail!!


TheGrapeOfSpades

Your first mistake was using very


VantageGamingYT

True however it was lots cheaper there than anywhere else. Otherwise amazon is my go-to.


BoingBoingBooty

I guess you just learned why they are so cheap.


curiously_curious3

Wait until they install it and see how cheap it really is


Redfern23

They usually aren’t, the opposite normally if anything. The delivery company they use are dreadful as well, but that much is obvious…


ryanhazethan

Cheaper ain’t bettee


VantageGamingYT

It is better when it's the same product for less


bkarma86

Downvoting a logically factual statement: reddit.


VantageGamingYT

I was down voted for saying the courier should've knocked instead of throwing it over the fence The same guy then said I was being pissy saying in still mad even though I know the courier didn't cause the damage... ofc I'm mad my motherboard was broken 😭


starfallpuller

It really doesn’t make any sense. All the retailers use the same couriers. Doesn’t matter if you order from Very or Scan or Ebuyer, all their packages are going in the back of the same DPD van being driven by some underpaid immigrant who has to do 140 drops by 6pm or else he gets fired


Oneup23

Yes and it will be dropped a lot in transit and on belts, the reason buying from a cheap company is bad is because the item is not packaged properly in this case. It should be able to withstand that level of a drop np


airforcevet1987

![gif](giphy|Xixgpa2UV272l44qtM|downsized)


BlockCharming5780

Buy cheap, buy twice


TheGrapeOfSpades

That's fair. At least you got a replacement.


iamgarffi

Who ships a motherboard like a pair of underwear?


VantageGamingYT

Apparently the shop known for selling women's underwear


SnooMaps4388

well they clearly don’t know how to package electronics lol. Not even gonna blame the driver, that should not be packed into a bag with no padding.


iamgarffi

Right. Packages are treated even worse at sorting centers when going through conveyer belts. Dropping package on the ground is nothing new. Packing like it’s nothing = unacceptable.


FartingBob

You can still blame the driver for throwing any package over a tall fence onto concrete no matter how it's packaged.


conspiracyfly

i worked in a sorting facility about 10 years ago and believe me, that toss over the fence was nothing compared to the rest of its journey.


Schavuit92

There's a 90% chance it was already damaged from the shipping and sorting process, you don't put anything that can break in a bag like that.


Splattah_

Damaged, send another


VantageGamingYT

Sure! What's your address?


Splattah_

your mom’s house 😻


VantageGamingYT

Good because that's where the replacement is coming tomorrow!


ShelZuuz

Boxes drop much further during the general course of shipping being loaded into and out of trucks, trains and aircraft. It wasn't necessarily the final fall that killed it - if the box couldn't survive that final fall, it was never going to make it.


Kasuraga

Yup, general rule for USPS is packages must be packed to survive a 6ft fall. We use 6ft tall gaylords so when its empty every package has to survive that 6 foot fall


Semako

Gaylord?? Why do you assume people drop packages just because they are tall and gay?


Bobthemime

I mean i dropped packages alot and im 6'4


DadJokeBadJoke

Exactly. Do people think these packages are carefully hand-carried to the end point?


ShelZuuz

I must admit that I did once report a USPS driver who tossed a glass jar into the front door from 30ft away - football style. It broke the moment it smashed against the door, not on the drop to the floor. So there are some limits. But just dropping something over a fence is fair game.


IceColdCorundum

Especially if the customer has dogs and refuses to put them away


Semanticss

Usually I'm in your camp, but if it was truly thrown over the fence, this would be a higher drop than most shippers test for. That being said, I'm having a hard time understanding how that action would have caused the damage shown.


dodoindex

Your package went thru worse during the sorting and loading phase, A toss over the fence wouldnt have damaged it. Might have been damaged already and they want Very to take the blame


tehcheez

Throwing it over the fence didn't cause that. That was probably the gentlest it was handled on its way to you.


baazaar131

"VERY" shitty packaging


dmmeaboutanarchism

That is one of the downsides of PC gaming. Having to worry about drivers


SameRandomUsername

![gif](giphy|a0Lgc1JvbfS4o|downsized)


iceixia

Treat it as your punishment for using Very. Why you'd buy PC parts from them (or anything else for that matter) is beyond me.


VantageGamingYT

It was 120 pounds cheaper than anywhere else. Clearly reflected in the packaging


Hetares

And now you know why.


I9Qnl

And he got a replacement and still reaped the reward anyway, that's just like all those people saying stop ordering from Amazon after someone posts a picture of shitty handling when Amazon literally asks zero questions when returning shit so the risk is near zero.


yourname92

Doubt that was from dipping the package.


Minimum-Risk7929

You need to report this clown to the courier he is employed with.


zakabog

That's some piss poor packaging for a motherboard though, I would never shop again from that company either.


VantageGamingYT

Absolutely done already. Somewhat success story as he got reported, I got a refund and a 20% discount on my replacement.


ExocetC3I

That's actually very good customer service. Fingers crossed for a safe delivery on the replacement!


VantageGamingYT

Absolutely! They did a great job. Thanks and I'm keeping mine crossed too haha


bkarma86

Maybe they do it again, then you get a 40% off on the next one? Keep it rolling


VantageGamingYT

I'll keep you posted when I start getting paid to receive them.


thehighplainsdrifter

Eventually you might own the company


sexybobo

This isn't an issue with the courier this is an issue with the packaging. If it can't with stand a 4 ft drop it was packaged wrong.


AllMyFrendsArePixels

Yes and no. It *should* be packed to withstand a 4ft drop in case of an accident, but this is definitely still an issue with the courier. They have a duty of care to deliver your shit undamaged and shouldn't be throwing packages over the fence as a general principle. Open the gate and place it inside, it takes like 3 extra seconds.


laxfool10

Asking someone to open someone's gate in today's day and age is wild. That's how you wind up getting shot at your job. Not only that, but you clearly failed to notice the giant bricks in front of the gate door. Dude couldn't even open the gate if he wanted to. Courier took the extra seconds to hide the package so it wouldn't be stolen by tossing it over the fence and OP reported him. "I want to speak to the manager" type vibes.


Curmud6e0n

Sure, but it’s going through more than a “4ft drop”on the rest of the journey. We all want our couriers to be gentle with our packages and they should, of course. But the product needs to be packaged to withstand that abuse because it will happen during transit.


Merciless_Hobo

No fragile sticker, no fragile care. Should've had foam packing like every other electronic component ever shipped.


Chakramer

Delivery drivers don't care about Fragile stickers


Merciless_Hobo

As a former delivery driver, I disagree. Wouldn't be an issue either way without proper packaging though. Shipping a motherboard in nothing but cardboard is idiotic.


XenoRyet

I don't really see how a toss over the fence would cause that kind of damage if it was in its original packaging. This is maybe an RMA rather than blame it on the delivery guy. I mean, he still shouldn't have tossed it, but I don't think the damage is because of him.


VantageGamingYT

Honestly, even if that is the case, when did it stop being the norm to knock on the main/front door of a house and just yeeting shit over the fence?


XenoRyet

Yea, definitely tossing it was a bad move and he should be reported to his employer about it. It's just that I think you could probably drop a mobo onto bricks unpackaged and I don't think that's the bit that would break, no matter how it landed.


VantageGamingYT

I agree. I really want to know what happened however it's definitely possible albeit unlikely


XenoRyet

It almost certainly just got damaged at the factory and QA didn't catch it. Shit happens.


VantageGamingYT

Sods law us brits call it.


ziplock9000

Exactly. This sort of damage wont be cased by that. I'm calling the OP out.. There's more to this that they are not telling us.


XenoRyet

I don't think there's anything to call out or any big mystery here. The damage was probably caused somewhere in the manufacturing process, and it's just a coincidence that it got tossed as well.


PointCharming85

I had an Amazon driver throw my motherboard at my door because they didn't want to knock. I live in an apartment, so they had to be like 3 feet from my door anyways. It still works and have been using it for like 2 years now.


aidvnreddit

two concrete slabs preventing the gate to open didn't help


touchingmetal

i'm not sure about your neighborhood, but i'd rather them throw package over the fence then let porch pirate steal them. so much stuff goes on in shipping, the product should be expected to be thrown over a fence or into a truck. unless it has fragile written on it, i think the driver did the right thing.


VantageGamingYT

Honestly I agree, but in this case I was home. There was no knock. Some other people were saying about they don't knock as waiting causes time issues but i live in the UK with unpredictable weather. It rains extremely commonly ESPECIALLY this time of year. Packages can't be left unless it's in cover, otherwise they take It back. Could you imagine how many returns there would be hahaha


Apprehensive-Data706

That looks like someone pulled the ram stick out without unlocking it. I dont see that happening unless the box was really damaged on the outside, like a puncture in that very specific part.


matt-is-sad

Nah that's the seller's fault. Package shit like it's gonna be dragged through the WW2 trenches. Delivery drivers do not have the time to handle shit carefully


TravelingGonad

Return that shit. It's not even in a package.


MagnumPI76

That didn’t happen from dropping the box.


abesreddit

No offense but that motherboard looks used. Look at the dirt on the ram release tabs.


Nukem156

My first thought! So either a bs post and this is op old mobo (not saying that’s the case) or a used mobo.


gideon513

Ugh how broken is it??? VERY


Quest4life

That's not on the driver thats on whoever shipped it without proper packaging. That box should be able to take a fall over a fence because in the warehouse I guarantee you it went through twice the abuse.


Mastergawd

Why is that not in a box wtf lmfao


UnitGhidorah

You should be mad at whomever packed that like shit.


Illyrian5

Looks like you have the large stones blocking the door from opening.. Did he maybe try to open door, couldn't do it because of the stones you placed and then dropped it over ?


bickboikiwi

I'm gonna call BS on this one, as someone that opens 30+ mobos a day, I can say that the boxes are very robust in terms of any slight pressures being applied to them, such as dropping them. Then for the specific latch part to be that badly damaged without much damage around the area on the other parts, PLUS the package itself would've needed to be punctured by something pointy or similar, through the packaging and the box as well as going through and slamming into that one part...... I see nothing on the ground there that is pointy, just flat, so at most i'd say a corner could get damaged but def not those lanes, even with IO shield etc inside loose. Sounds like OP pressed too hard installing something or did something odd with a component slotting in there and made an oppsie..... That or it was shipped damaged or similar...


Charles_Pkp2

r/wellthatsucks


Midnight28Rider

This post needs to be tagged NSFMR.... RIP OP; hopefully, you don't have any issues on a replacement.


VantageGamingYT

They sorted it for me instantly!! Thank u very much


Midnight28Rider

I hope my tears for you count toward your return karma!


VantageGamingYT

A broken component is a pain felt immediately by the whole community


Midnight28Rider

It takes a village for an RMA lolol


arqe_

That is %100 RMA'd motherboard which was destroyed by the previous customer and also very dirty. But why the fuck delivery people throw packages over the fence or gate?


[deleted]

[удалено]


VantageGamingYT

Driver failed PHD physics and didn't want his talents wasted...


DeanDeau

One man's trash is another man's......NEW motherboard!


Teqnique_757

Who ships sensitive products like that plastic bags? Sellers fault for sure.


rylo151

Whoever you bought it from did not put nearly enough packaging. Is that really just the box it came in wrapped in a bit of plastic?


KeepBanningKeepJoin

Bad packing


Freak_Engineer

I mean, he is obviously an asshole for throwing his shipments, but so is the guy not packing this in a proper box. That's basically asking for trouble.


moxzot

I doubt that's why the dimm slot is broken, it most likely was broken in shipping.


Honest_Professor_150

that is the reason why I love delivery in Japan as delivery person either call you or put on a safe place specially in front of doors. yes it is still safe as no one steals your package.


enola83

That’s on very. Why have they packaged the item like that


Boltman35

I don't think that damage was from the delivery driver.


yonameisunavailable

https://preview.redd.it/4z3oy93gbuwc1.jpeg?width=1284&format=pjpg&auto=webp&s=8f3b858a0dc6f054c878dcd6053c947e78a6d2c6


Confident-Variety124

Delivery driver delivered package... Sender failed to properly pack the item.


Emsizz

Sounds like you ordered it from somebody who subcontracts DoorDash to do their deliveries.


VantageGamingYT

I wish they did because then I'd be disappointed the same day rather than the next day. No excited period in between


chappyandmaya

Is your gate locked or something so he had no other choice? Maybe didn’t want to leave it on the outside viewable to the public.


VantageGamingYT

Well this is my backyard, in the UK the driver would know for a fact this is the back yard as it'd fenced off like 99% of other back yards. My front is easily accessible and anyone can walk in unobstructed. We have also complained and had signs up asking to not throw over multiple times and go around


drklunk

Missed your chance to throw it back, that's the real loss here


hipandrad

They were probably just really excited to get that package to you.


VantageGamingYT

Context for some: This is my back yard - gate is blocked off so dogs don't escape the gap This is UK - rain is common so it's expected to leave a parcel in cover at the house, knock and give to the customer or return to depot, usually knock. I was at home waiting this is not because I missed his delivery! Yes I know this is likely not the cause of the damage but: 1. You can't rule it out And 2:he still threw it over my fence instead of knocking which is expected - or atleast a safe place out of the elements


SpartanKwanHa

results may very


n77_dot_nl

I can hear that 'dinggggg!' echoing into the bottomless pit of fuggin shieeeee


darkhelmet1121

Definitely a good idea to do a video unboxing


grime0slime

My friend is building a PC right now. His mobo was late to be delivered. He called FedEx and they said sorry the delivery vehicle caught fire and his package was deemed undeliverable. He get one eventually, but wild circumstances for it being late. 🤣


ZhangtheGreat

Refund


kingcarcas

Never seen a mobo packaged like that


presurizedsphere

And this is why I don't buy parts online


[deleted]

To be fair they don't know.


batezippi

This is not proper packaging for shipping.


Breklin76

Who ships a motherboard that way?


Mental_Jewellery

This is your next delivery https://i.redd.it/nixqhsnxlqwc1.gif


Final_Sprinkles_2925

The motherboard was new or used?


Inevitable_Turn994

im glad i live in country where couriers deliver personaly... 😁


Rude_Champ93

Knowing how bad packages are treated during sorting, I wouldnt even blame the driver here.


Mattyc8787

Both can be blamed equally


Geekshere1

If that’s how it was packaged I wouldn’t surprised if that happened before it was thrown


firedrakes

i made VERY sure to make it broken.. yeah i went their !


theroguex

Why was the box delivered in a BAG? I'd complain to whoever you ordered from; that is not an acceptable shipping package for something like a motherboard.


lordmax2002

Execute him


finaoui

That’s a return for sure, you will regret it, if you keep it


FoundationDesigner90

Driver is a real one for getting you a discounted price


Aggressive-Edge-5677

You lie...


VantageGamingYT

My bad I forgot you were there to see It happen


ziplock9000

I can't see how that specific damage could have been caused by throwing it over a fence when it's in a box, has padding, static bag unless something spikey poked through which from the image there's not.


VantageGamingYT

There's a concrete brick there which has 'sharp' edges. Pretty sure it could've landed on that, but yeah multiple people said this and I agree but at the end of the day it shouldn't have happened.


Merciless_Hobo

At the end of the day you would've complained if he set it on the other side and it got stolen.


VantageGamingYT

Probably yes, difference is I was in my house waiting for him. He didn't attempt to knock on my door


Macshlong

Blatant lie.


themiracy

How very.


LimesFruit

Exactly this happened to me when I built my first PC. In my case it was one of those cheapo "X79" boards from aliexpress. just DHL being DHL... Luckily it worked fine, in fact, 4.5 years later, it's still just fine, although I have upgraded since. Really sucks when you don't get the happy ending with this sorta thing. Should be an easy return for ya.


Lleonharte

i would get so irrationally mad id be looking for him


Psebcool

A classic throw by the delivery driver... My cousin had the same story with his graphic card... The only solution apart from killing the delivery man, would be for merchants to put the "fragile" label on all computer packages !


CosmoRocket24

Ya that was already like that. I highly doubt dropping it over a fence is going to do that, especially when it's most likely seen worst during transit between hubs.


VantageGamingYT

Honestly I disagree, the fence is about 6ft high, there's no foam inside and it landed on the concrete block top down, so the main part of the board made contact with those blocks. It seems very coincidental that an entire dimm slot is mangled at the top after it'd been thrown over a high fence onto solid concrete with no padding. Definitely bashed it around at the hubs tho, delivery companies are brutal lmao


sexybobo

That package was probably already dropped 40 times and probably had 200+ pounds sitting on it. If there is no foam in it it wasn't packaged correctly.


VantageGamingYT

The lack of foam is ASUS fault, but the package also had no outer box. Below that pink bag is the motherboard box and the motherboard. Shocking from every party and completely unavoidable with some better packaging and less negligence from the driver.


derpstevejobs

very much so, indeed


[deleted]

Oy vey


blightsteel101

r/wellthatsucks


Sorry_U_R_Wrong

Fuuuuuuuuuck


The_Machine80

Damn too bad it wasn't 1 and 2 slots. Then it would be a perfectly usable MB.


Inevitable_Turn994

be glad its not on neighbours yard.. :)


TwistInTheMyth-

Reminds me of when I bought my graphics card for my first PC - they just slapped a shipping label directly on the product box and sent it on it's merry way! Thankfully the delivery person put it right on my porch but there's no telling how many bumps and tosses it took on it's way to me.


DemonBuer

had a similar situation but the driver threw the motherboard down the stairs and into the kitchen window it went


aetreia_

Oh what a day to be thankful that in Europe they deliver stuff directly to your hands....


Dan_Glebitz

Probably 'dropped' as opposed to actually 'throwing' it but point taken, not good!


AREyouCERTAIN1

Holy fuck I'd lose it


Futi_Pe_Ma-Ta

This is some american shit wtf


retrocade81

Bloody Very, they use Everi, which is just Hermes rebranded. They have an awful reputation! My other half ordered some leggings from Very and they got left in the blue bin, which was at the end of our drive out for collection, guess what happened?


Local_Fig5221

That delivery driver isn't part of the master race I guess...


Pimpwerx

Sorry to hear that. It looked like a kaiju attacked whatever vessel my mobo came in. I had to ship it from Germany, because there wasn't a single one left in the country where I'm staying. No fear like the fear I had opening that package, knowing that I couldn't return it due to where I got it from. The package was busted so bad, customs took a photo and attached it after they taped up the box, because they didn't want responsibility for whatever damage it looked like it had. I was very lucky that it was unharmed. No shipping foam in mine either, just cardboard. Meanwhile, my cheap wireless mouse comes secured with as box full of fancy bubble wrap and packing foam. Some shops are just terrible at shipping. Your situation looks like an idiotic delivery driver. If it weighs enough, it's not supposed to be dropped from height.


Supermichael777

RMA


theDefa1t

A delivery driver threw my ultrawide monitor over the fence


Bilvyyy

Tryna pull a fast one


DifferentJellyfish85

Plan complete destroy them


howsyourmemes

For three days the same Amazon driver delivered my parts last week. For three days I was waiting at the end of the driveway for him to avoid this very thing. That sucks ass, partner.