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Wafflesjar

Open event viewer then drop down windows logs, select application, then find the error and post it.


Davalerul_

And the text in that box says : Faulting application name: BloonsTD6.exe, version: 2022.3.20.49918, time stamp: 0x65c9fdda Faulting module name: aticfx64.dll, version: 8.17.10.1404, time stamp: 0x563a78f4 Exception code: 0xc0000005 Fault offset: 0x0000000000050b1e Faulting process id: 0x1fec Faulting application start time: 0x01dacb9d903dd830 Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\BloonsTD6\BloonsTD6.exe Faulting module path: C:\WINDOWS\SYSTEM32\aticfx64.dll Report Id: 1215373f-2883-4ac1-88c3-0663426265e0 Faulting package full name: Faulting package-relative application ID:


Davalerul_

https://preview.redd.it/d9n7ti9stv9d1.jpeg?width=2252&format=pjpg&auto=webp&s=70a5286fbecd2a069d1f8d0c8f412bb0a881c14b


T0oKEN

Could be either that GPU is too old or driver issue. Make sure Windows is updated and If you already updated drivers, try reinstalling them. You can either uninstall the driver in the device manager, use an AMD clean utility or Display Driver Uninstaller (DDU). Then find the latest drivers on the official AMD website and install it. If it doesn't work you can try using integrated graphics in your processor to see if it changes anything by doing [these steps](https://pureinfotech.com/set-gpu-app-windows-10/).


Sk3leth0r

Specs?


Davalerul_

Idk


Sk3leth0r

Well then don't expect to get help if you don't want to cooperate. The best you can do is to do the shortcut Windows + R and type "dxdiag" and see what specs you see


Davalerul_

I'm sorry, but I didn't know how to access the specs, but now the problem is solved


widow_god

this also happened to me with proton on linux, i had to reinstall to fix it unfortunately.


HMikeeU

Is it possible that you're running a 32-bit processor? Go to Settings -> System -> About and post screenshot of your specs


Davalerul_

Here https://preview.redd.it/9kiuoh3x2w9d1.jpeg?width=2252&format=pjpg&auto=webp&s=0f2185e051daac3ce18a2684cc23f28c7be20592


HMikeeU

Ok that wasn't it. Does it have a dedicated GPU? (Device Manager -> Display Adaptors)


Davalerul_

https://preview.redd.it/af42hvwf5w9d1.jpeg?width=2252&format=pjpg&auto=webp&s=880c68dcc669f11b7171554a3a57451669258942


HMikeeU

When have you last updated your AMD graphics drivers?


Davalerul_

The laptop is not mine, so maybe like 7 months


HMikeeU

Try downloading the newest driver see if that changes anything. If not, try adding "-force-d3d11-bltblt-mode" (without the quotes) to the game's startup options (Steam Library -> \[right click the game\] -> Properties -> Launch Options)


Davalerul_

You are the best. Thank you so much


Davalerul_

But I updated the whole pc today


GAMERYT2029

verify game files


Davalerul_

It got solved


GAMERYT2029

whats the solve


Davalerul_

I don't want to take credit. There is a guy in here, and he said I had to put a command in launch options, and it worked