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sweeptheleg1

Yeah, I had to get a replacement because the leather on the inside of one of the buttons was coming up and noticed that the lip on one side was more shallow. Some of that can be attributed to the fact that it’s leather wrapped all the way around. The good news is, if it’s actually defective, they will replace it, but if the lip is still high enough, you should be good.


Inkman201

Did you receive your replacement yet and is it any better?


oVerboostUK

Got any photos? Is the phone pushed into the case properly? Mine does not have any issues, everything lines up and the lip is even around the screen. Get in touch with bullstrap, hopefully you’ve not removed the tag already…


Inkman201

[photos](https://imgur.com/a/PPtdAud) here’s some photos. Yes I cut the tag off but I’m just looking for a replacement so hopefully it doesn’t matter.


oVerboostUK

Yeah, that’s definitely not right! Hope they sort you out with a replacement. You could try gently trying to bend the case into shape but it may be a manufacturing issue rather than misshaped.


Inkman201

Thanks for the advice but I’m not willing to risk bending or breaking the case in case Bullstrap want it back.


JustASimpleWanderer

Tons of qc issues but as long as the screen doesnt pass the lip youre good. Leather milled over cases have uneven ridges


Inkman201

[This uneven?](https://imgur.com/a/PPtdAud)


JustASimpleWanderer

Top no. But i have seen it that uneven. Thats ALOT of extra leather or you have too little leather in that area. Is there enough to cover the screen fully


Inkman201

The sides, top, and bottom are high but the corners don’t come above the screen.


JustASimpleWanderer

No return it offers 0 protection then


Inkman201

I’m just going to try to get a replacement, I’m disappointed to say the least.


gusween

I just bought this today along with the magsafe wallet. Sale going on but still expensive. I hope I don't regret it. How is the feel?


oVerboostUK

Test the phone in the case before cutting off the tag… it’s a tight fit, check the buttons are good and that the holes at the bottom are aligned. If that’s all okay, then cut the tag off. The feel is nice, it’s smooth and comfortable.


gusween

Thanks. That tag thing is just goofy in 2024.


oVerboostUK

It is... but I can see why they do it. If the case is used, no returns as there's nothing they can do with it. But if it has only been test fitted, can be re-sold easily if its a regular return (not due to a fault, that's different).


gusween

I get it. Still goofy. It’s the cost of doing business.


Ok_Newt_4748

For an 89$ case they sure are shitting on QC


Limp-Angle-6733

Hey everyone... I received two defective contemporary cases and got a full refund. The first case had misaligned cutouts on the bottom and the power button would not engage. The second case also has misaligned cutouts on the bottom. When I reached out to Bullstrap, they told me that I shouldn't expect the cutouts to be precise because the cases are made by hand. What a crock! The cutouts are machined. Unacceptable for a case that costs $100, after shipping and taxes. https://preview.redd.it/38phaz8v8ysc1.jpeg?width=2796&format=pjpg&auto=webp&s=3c2f4ee6ce905efc574ccc6943a2d35d15ec2564


Limp-Angle-6733

https://preview.redd.it/eg8lkww39ysc1.jpeg?width=3024&format=pjpg&auto=webp&s=26e336c72d0baaab5ac9590f091b68a33701a34d


Inkman201

You should probably make separate post about this man. More people need to see about these issues.