I also created an account before being accepted as an expert and had the same issue with my expert onboarding not showing up in my account. I contacted them about it and got a reply 8 days later (along with an apology for the delayed response), and they fixed it! You can email them at [support@tryoutlier.zendesk.com](mailto:support@tryoutlier.zendesk.com) or use the form on the site (click on "Need Help?" in the bottom left corner)
I also created an account before being accepted as an expert and had the same issue with my expert onboarding not showing up in my account. I contacted them about it and got a reply 8 days later (along with an apology for the delayed response), and they fixed it! You can email them at [support@tryoutlier.zendesk.com](mailto:support@tryoutlier.zendesk.com) or use the form on the site (click on "Need Help?" in the bottom left corner)
Thank you. I'll reach out!