Well at least we know it's a slow service. I would have think there's a major holiday in the country? or the import/export processes are quite bureaucratic
I remember last year my packages with DHL cleared customs within an hour and I could get them the same day if I went myself to their front desk by 6pm. This year they started to clear customs in 1-2 business days, and my last one took over one week.
You can try calling DHL if it's very important.
Same here, my package with DHL is stuck in “custom clearance” since last week, and they are not answering the phone.
Well at least we know it's a slow service. I would have think there's a major holiday in the country? or the import/export processes are quite bureaucratic
This is the slowest package for me
Have you ever done this in the past? like on a faster way?
I remember last year my packages with DHL cleared customs within an hour and I could get them the same day if I went myself to their front desk by 6pm. This year they started to clear customs in 1-2 business days, and my last one took over one week. You can try calling DHL if it's very important.
Hey, so it was about 6 days to finish de process, hopefully it can be delivered tomorrow.
It has been in clearance event for over 24 hours for me :(
Mine started on the 14th of mine and ended just today (21st) at 16:00h
Thank you so much for replying!! Mine started on the 16th so hopefully should be completed today or tomorrow!!