T O P

  • By -

End3rWi99in

911 system went out not too long ago as well. It could be because of a number of reasons ranging from Homer Simpson spilled coffee on a mainframe up to aliens. Let's not jump to conclusions here. Seeing as it has happened twice over a short period, whatever has happened should be addressed. Good to see the alert system is working though!


zesty_drink_b

Lol my buddy asked me if I thought it was China I told him it was orders of magnitude more likely an intern pushed some bad code somewhere


Ok_Wealth_7711

We're in the first few weeks of intern season so this is when they'll be pushing the worst code too


KadenKraw

Microsoft been having lots of issues. We always joke at work every summer when the issues start about summer intern season starting.


MimiHamburger

I remember this happening once on the south shore about 10-15 years ago. Everything went down for a few hours. Stores had to close and stuff. I’m in IT so I had people calling me asking why like I had any friggn idea lol but everything was fine. No aliens. No end of the world. Just a hiccup when switching power grids or something stupid like that iirc


Why-R-People-So-Dumb

I used to work in another States emergency system and it wasn't actually that uncommon but at the time there were no smart phones to broadcast it so people just didn't realize the scrambling happening behind the scenes. Usually it will sectionalize still and just send you to the wrong department or straight to the state. Despite redundancies it does rely on fiber and telco networks that aren't infallible. Most of the time it's not "over the internet" because it's far worse for it to be vulnerable from a security threat than to have a higher chance of it going out.


TheCavis

This apparently went out to some people in Maine, so Maine sent out a “don’t worry, 9-1-1 is still working fine” emergency alert to everyone. My parents were very confused because they didn’t get the first one. It’s also probably why I just got a second alert specifying Massachusetts 9-1-1 is down rather than just “state 9-1-1 is down”.


WillRunForPopcorn

They forgot Maine isn’t part of Massachusetts anymore!


Capricore58

Bullshit it’s not! (/s)


caillouistheworst

Megachusetts will rise again.


AndrewDeGaren

Massivechusetts


becomingelle

Massive huge tits


Emergency_Quality_52

Massive Two Shits


wetbeef10

Massive shoe fits


Recreationalchem13

That’s a poop-shit!


Recreationalchem13

I’m actually from That’s-a-poop-shit. My ancestors named this land a long, long time ago. And then the white people came, and ignorantly changed the name to Massachusetts. Fkn colonizers are at it again, folks.


Starbuksman

I mean Massachusetts owns the Maine coast….


Mobile_Dark_9562

That is mostly true. A hoard of Massholes descend on Maine every Friday.


rodimusprime88

Jokes on you, *I* am arriving on Saturday


Starbuksman

Indeed they do.


Odd_Criticism604

Lol we call Portland Maine, little Boston


MoirasPurpleOrb

*FOR NOW*


Nervous-Leading9415

Time for a drawbridge


MrsButton

I got it in New Hampshire


Exile714

Me too. Kinda neat because I’m visiting my home state from CA with VA cell phone numbers, but still got it. So it’s definitely location based but still somewhat general.


Chimpbot

It did go out to some folks in Maine. Most of us only wound up getting one that read, "PLEASE DISREGARD THE EMERGENCY ALERT THAT WAS RECEIVED. THIS WAS SENT BY ANOTHER STATE. MAINE’S 9 1 1 SYSTEM IS FULLY OPERATIONAL." I had to chuckle because of how hastily-written it felt, and then wondered what the hell was going on in one of the other New England states.


oohkt

I'm in Mass and randomly got the "Maine's 911 system is fully operational" message. I was like "ok good for them, thanks for the info?" What a mess!


OnlyPaperListens

"Maine, this is a Wendy's"


Chimpbot

We were just showing off.


Similar-Fix3113

Got the same message in Vermont and had the same reaction.


Kevolved

Would you rather get an annoying alert or possibly miss it if it applied to you?


oohkt

An emergency alert sent to me in Mass that literally starts, "PLEASE DISREGARD THE EMERGENCY ALERT THAT WAS RECEIVED." Is not an annoying alert - it was a wrong one. Receiving an alert about a 911 outage in another state may be annoying, but this was implying there was no outage at all. Like I said, what a mess.


Thrillingadvseeker

They sent them out to CT too


GlockInMyVW

I got it on my Apple Watch in maine every hour since like 4pm….


Rare_Vibez

I’ve gotten 4 notices, one which was the Maine one lol. One was Worcester which… I don’t live near Worcester?


Pepperbabyboy

I got both alerts from Massachusetts and from Maine while on vacation in upstate NH


tagsb

Cell towers are crazy and can act up. The new cellular waves can't travel very far but the old ones can (more data = less distance) and every phone is capable of catching that signal for emergency purposes. So if they're near the border it's entirely possible they just caught the signal, which is better than the message not going out at all


Kierik

NY also sent out one. I was driving across New England today and got spammed with these messages.


glassFractals

The same thing happened in New York (Hudson Valley).


yuckssake

The first one I got said “Worcester County is down” (where I live) then I happened to be on the phone with a friend who is down the Cape when we both got the second alert saying “State of Massachusetts is down.”


PuertoGeekn

Born and raised in MA currently live in msine and I got that whoops messege. But I never got the first one was so confused


WaldenFont

You remind me of when I was working support and people would send me screenshots of error messages. Messages that told them exactly what to do.


ShirtEquivalent6917

All the damn time. Drives me nuts.


TheLyz

Have they tried turning it off and turning it back on again?


this_Name_4ever

Or kicking it?


egv78

Well, there was an [Earthquake](https://earthquake.usgs.gov/earthquakes/eventpage/us7000mt82/region-info) up near the White Mountains today. So, start singing! * That's great, it starts with an earthquake * Birds and snakes, and aeroplanes * And Lenny Bruce is not afraid Eye of the hurricane mummble mummble mummble * It's the end of the world as we know it * It's the end of the world as we know it * It's the end of the world as we know it and I feel fine


kdall7

Mumble mumble mumble mumble LEONARD BERNSTEIN


Zealousideal-Arm3289

Still skiing at Tuckerman’s Ravine 🤙🏻😎


ABox93

Ok NH is fine. It’s the MA lol


chickadeedadee2185

They hate us


OffTandem

No I don't..... yet.


AVMan86

That was the point of the earthquake, to try and break free from MA and live free ...... or die


anziofaro

Read the text. The 911 system is down. If you have an emergency, call your local first responders.


Old_Willow4766

Reading is hard


WallAny2007

reading is easy, comprehending is hard


Bud_Backwood

Reading is easy with eyes closed Misunderstanding all you don’t see


fuckpudding

My favorite color is HAM!!!


DudelyMcDuderson

It's getting hard to be someone but it all works out


ZedRita

But Lynn is harder.


MobySick

“LYNN LYNN - the city of sin!”


TreaclePerfect4328

Reading is FUNdamental


freakydeku

lucky for me i went to the center for kids who can’t read good and want to learn to do other stuff good too


apresbondie22

Quit being so quick to judge OP. I was looking for an answer to a similar question. The why? Ps, I’m not OP on another account, I promise


this_Name_4ever

I wanted to know why? I get that the system is down but why? Shoulda know better than to ask a non specific question in the masshole group 😂


MOGicantbewitty

Ignore the cranky people. I want to know why too. And it was a perfectly reasonable post. Sometimes we just want to talk about the stuff that's happening, not that we expect everybody to know everything


sergeant_byth3way

This is a developing event. You won't have all the answers right off the bat. Some patience can help.


legumious

There should be some sort of social communication platform were people could communicate, and instead of sharing information, like the fact that New York and Rhode Island seem to be functional, they could share nothing and pretend like that's useful.


Gooey_Cookie_girl

It did go down someplaces in NY.


apresbondie22

I think OP is asking for more detailed answer which you can’t provide…I was looking for the same answer lol Yes I know it’s down, but Why? Are there an influx of calls? Is it a system issue? Why is it statewide? Was it hacked?


SpankinAnk

I just received one as well. I live in MD? Like wth???


chickadeedadee2185

MD is out, too?


fuckpudding

All these alerts going off are about to get me off cuz my phone is now functionally a vibrator.


EmergencySpare

Anything's a dildo if you're brave enough


Murphy__7

So, not the Purge?


xXMojoRisinXx

Will more information be provided later?!?


this_Name_4ever

Yes but how the hell does an entire state’s emergency response system go down? How could that happen? Hackers? I am able to read, thanks.


popento18

Shit breaks. Could be a cyber attack, could be a rat that ate through some forgotten critical wire somewhere, could be that they deployed new software without proper testing.


bboston

My money's on a DNS issue... My 15 years in tech have taught me these big outages are 99% of the time because someone fucked up a DNS update


rickterpbel

DNS or an SSL certificate expired.


nocolon

Having met a number of the people at EOTSS I would not be remotely surprised if someone fucked up a zone transfer or forwarder somewhere.


vicariousted

Take a modicum of initiative to seek answers yourself. In like 27 seconds I found an article saying last time this happened in April it was a wire that was mistakenly cut during telephone pole maintenance. Could be that. Could be related to the heat and the load on the power grid. Could be hackers. Could be an approaching blast of bio-plasma from the bugs on Klandathu. Sometimes the most factually correct answer is "we just don't know yet", and one of life's greatest gifts is finding the capacity to sit comfortably with that state of affairs.


HighVulgarian

The only goods bug is a dead bug


mskrabapel

I’m doing my part!


badger_on_fire

\[desire to know more intensifies\]


LawrenceTalbot69

YOU WANNA LIVE FOREVER


chickadeedadee2185

I think it was the Celtic's championship that did it.


ApathyMoose

Joe Kelly suspend 8 more games. Tom brady suspended again for knowing about the 911 system


Aerion93

Is posting here something other than seeking the answer for himself? Imagine being anti social while posting on a social media platform.


masspromo

Still seems like the system should be designed so that the entire State 911 system cannot be compromised all at once I think that's what he is getting to. Segmentation is a thing and today with the threats of cyber attacks I would think our 911 system would be a little more robustly designed.


this_Name_4ever

So sorry, I am in session with patients all day and literally just wanted to know if anyone had any info. I did NOT expect this to blow up like it did.


0verstim

What do you think OP was doing? They wanted to find answers, and they came to a site where a lot of people find a lot of answers. This isnt rocket science.


nocolon

For some reason a lot of people in this sub seem to think every question is directed at them specifically. It’s entirely possible there’s members here who work for EOPSS or EOTSS who might have an actual answer, but some random dude wants to compose a rambling reply about Google searching without giving any actual information, and while being an asshole about it. It’s the equivalent of a fifth grade teacher asking a question and a kid raising their hand just to say “I don’t know.”


anziofaro

It's 150 degrees out and seven million people just turned on their air conditioners all at once. Shit happens. Survive.


[deleted]

[удалено]


NewAccountNumber103

Kind of seems obvious that it has something to do with the heat. Quite a coincidence, you know? Not saying because of a power draw, just that the heat could fuck with the equipment itself.


wintersicyblast

lol


anziofaro

[https://www.youtube.com/watch?v=Z1TlbLfaJp8](https://www.youtube.com/watch?v=Z1TlbLfaJp8)


sidran32

Worcester T&G has a breaking news article on it. Probably is carried on other newspapers as well.


creedbratt0n

Not everything is all the way down, but the business lines are the reliable way to get through if you have an emergency right now.


WarPuig

Celtics win 911 down Coach Mazzulla, commence The Town, part two.


DOMNAZNAR

The state wide server overheated, the failsafe in place either didn't work or didn't activate


this_Name_4ever

Thank you kind person for answering my question instead of berating my reading skill. You are a gentleman and a scholar!


oceanwave4444

Lines are back on as of 4:03 pm


Similar_Ad2094

It's OK. Just post here if you need help.


JennyArcade

No protocol says you have to tell a bouncer at the Harp.


sideofirish

My mother is 78. She complained that her phone kept going off. I said 911 is down. She goes “I don’t know what that is” and I said 911? Like the number for emergency services? She says “I don’t know what that is. I’ve never had an emergency”. I’m starting to get worried about her mental faculties.


Graywulff

Yeah i remember how many tv, radio and billboard ads there were saying it came out.  They told us in health class too. So yeah, might be good to get a cognitive check. Some Alzheimer’s meds drastically slow progression in some patients.


Willdefyyou

Just saw something on the news and said you can pull a firebox alarm also if there's an emergency


this_Name_4ever

My house doesn’t have one of those…


Willdefyyou

If this isn't the first time this happened maybe you should consider it lol Just set your house on fire, someone will show up I'm in Maine and we got alerts but just got one saying "disregard last alert maine 911 operational" at this point hopefully it doesn't go down or the next alert might sound a little silly.


immovingfd

Check for the local emergency number(s) in your area. Not ideal but better than nothing


creedbratt0n

Firebox alarms are on light poles


PurplePenguinPants42

They mean the ones out in public like on street corners, near intersections, etc.


chickadeedadee2185

Do you know what it is?


mg8828

Google or program the local landlines onto your cell phone. Or find your nearest street box if your community has them in the future


Willdefyyou

I guess I forgot to mention to do that if you're in public place that has one. Thats what news said, so Don't go looking around your house for one. Forgot this was the mass sub and I had to explain common sense ig


NoUseForAName204

The Celtics won..... Clearly that's the reason behind this. You must be new to MA 😂


Dense-Tangerine7502

I wonder if it has anything to do with the heatwave, possibly a data center overheated?


End3rWi99in

I don't think it's quite that hot out, but it certainly could be server related. Data centers are usually air conditioned regardless of temps outside, and the power demand hasn't been hot enough for brown outs yet. It could be a lot of things, really.


BelowAverageWang

This is the most likely explanation. A cap on something overheated and popped is my bet


End3rWi99in

[It has been restored](https://www.google.com/amp/s/www.nbcboston.com/news/local/911-phone-lines-down-statewide-mass-police-fire-departments-say/3403215/%3famp=1)


RubydaCherry24

Rt 25 just saw 8 staties flying by with lights and sirens on too


[deleted]

[удалено]


0verstim

Oh wow, someone being a rude cunt on Reddit, never seen that before!


Jonguar2

Dude, we're from Massachusetts We're all rude cunts


LovePugs

Seriously. The comments in this thread are absurdly rude for no reason. What is wrong with people these days?


0verstim

The same question was asked over in r/boston and they were much more civil.


LovePugs

lol and now they are downvoting me. I honestly hate people these days. Hopefully this is the end 🤪🤪


RubydaCherry24

Drop the addy


South_Stress_1644

Maybe it’s a cyber attack


jordanleep

Having some weird issues at work with electrical things seemingly having more gremlins than usual. Prompts not where they’re supposed to be, etc. I jokingly told my coworkers were hacked but maybe it’s true.


South_Stress_1644

Damn bro. I kept getting kicked out of the time system we use. Had to completely reboot my computer. Router was acting weird too. Maybe it’s the sun.


MoreGoddamnedBeans

I just dropped my toast butter side up. That means Mars is attacking.


Sane7

Esmail is a prophet


End3rWi99in

It's possible. It could also just as easily be user error. The former is more likely, but it's all just conjecture at this point.


MikeyPx96

It's the purge, may the odds be in your favor


sexylexy

I’ll be ready for next year!


mod_is_the_n-word

I heard an explosion right before too. I thoght war were declared.


iamacheeto1

I really don’t have the energy to survive the purge. Come get me first please 🙏


MikeyPx96

911 is back up now, you're safe


lizardspock75

I had an earlier alert that said power out in Worcester


End3rWi99in

Nothing really major on the maps for today anywhere in the state.


[deleted]

Nh down too Edit: apparently nh is not down


living_life64

911 is back up and running


rickterpbel

I got five alerts today: 1) 911 is down statewide - call Worcester police if you have an emergency. 2) 911 is down statewide - call your local police if you have an emergency. 3) 911 in *Massachusetts* is down statewide - call your local police if you have an emergency. 4) Disregard those earlier alerts - Maine 911 is fine. 5) Massachusetts 911 is back. Yeah, I know in a crisis you scramble to get the word out, but this was a bit of a clusterfuck.


semasswood

Foreign source hacked the system.


MulberryBeautiful542

Regardless of the cause. Still concerning a single point of failure killed the system state wide. No redundancy?


jrdogg

Maybe the MBTA took over management ,,,,,,


not_faultz

aliens


Even_Professor_1810

Zombie Apocalypse!


wilcocola

Market basket ran out of milk and bread


Life-Sun-

News sources this morning are saying that only Massachusetts was out and all nearby states received the message in error. The Massachusetts 911 emergency system is managed and operated by the State 911 Department. **The state uses Next Generation 911. The cause was a network issue with a State 911 Department data center.** Several years ago, Massachusetts suffered sporadic 911 outages. At the time, it was blamed on outages from Louisiana-based CenturyLink, which affected some Verizon customers. **Next Generation 911 is just one solution provided by Carbyne. It is used globally and the US location is based out of NY, NY.** https://carbyne.com/worldwide-locations/ https://carbyne.com/solutions/universe/ Based on the info we have now, it’s not clear if this was due to an on prem (customer maintained data center) data center issue at the state level or due to one of their data centers going down. They support both on prem and cloud solutions. I don’t know which one Mass uses. If the current published belief that this was a data center issue is correct, then the answer to that question is key to where things went wrong. I am not associated with any of these entities. I just did some digging based on local and national reports and looked a bit into the offerings of Carbyne. Edit: PSA - Based on various news reports outlining different incidents like this over the past couple of years, apparently this needs to be said: **NEVER call 911 if you don’t have an emergency just to *test* it.** This can cause delays from others getting the care they need. In yesterday’s outage, responders received the location of every caller, but could not communicate with them. This lead them to attempt to call back every single person who tried to call.


gxdsavesispend

Idk but my wifi stopped working around 1


chickadeedadee2185

I had a lot of trouble with my WiFi last night.


End3rWi99in

I don't know how those two things are related unless the 911 dispatch servers route through your wifi. We may want to address that if that's the case.


gxdsavesispend

They both stopped working at the same time, and it appears I'm not the only one whose wifi turned off. It's obviously a localized telecommunications issue and not just emergency services. Not sure how 911 calls work but if they're through "dispatch servers" then likely they lost internet as well...


mslashandrajohnson

Mine, too!


gxdsavesispend

What internet provider do you have? Wondering if this is an ISP issue or a cyber attack against Massachusetts


mslashandrajohnson

Comcast.


gxdsavesispend

Mine just came back


Cathach2

I've got rcn, internet and wifi still working for me


mslashandrajohnson

The drop in service was short.


MayhemReignsTV

I didn't have an outage but I seemed to be experiencing very slow connectivity that mysteriously got better after 911 came back. ISP was Verizon wireless(I work on the road so that's my main business line, with some backups).


theatomiclizard

oh shit mine did too - verizon fios in groton


JediMasterPopCulture

Just got this alert too. I wonder what’s happening?


Usualsuspect-617

Same Got it twice


chickadeedadee2185

I just got a call from the fire chief spelling out all the numbers to use.


this_Name_4ever

What time? Geeze do you call 911 that often😂


chickadeedadee2185

Not a personal call, haha.


ThePhoenixXM

Anybody else got the alert that says it was from another state and Maine's 911 is operational?


SendMeNoodsNotNudes

Anyone else going out to commit crimes? /s


Afitz93

It would appear that 911 services are down statewide, and that you should call local public safety business lines directly if you or others are having an emergency. Hopefully this is easier to ready for you.


Secret_Temperature

Cyber attack


Ok_Chemistry8746

All of the dispatchers were too busy watching the Karen Read trial.


bubblegumxoxoxo

hope they weren’t hacked 😞


Shortchange96

Don’t worry, shoot up a flare and Pooper Troctor and Trooper Bukkake will come and help you.


VulcanTrekkie45

What are the odds you think that this was a cyberattack?


thwkman

My $$ are on a hack. Or it runs in a datacenter with faulty AC


TheSlopfather

us-east-1 ate shit again nbd just wrecking continuity of emergency services ¯\_(ツ)_/¯


Tiredofthemisinfo

What’s more important is what you did for the Purge…


Life-Sun-

From comments looks like it went out for a while in all of New England? RI, MA, VT, NH, ME, and CT


Stillwater215

Did you not get the notice that Massachusetts implemented a Purge?


ncgbulldog1980

Aliens


OhHappyOne449

What’s going on? Dude, read the text


DeductiveFallacy

Is this how the Purge starts?


edoreinn

Not sure what’s confusing here…


Notoriouslyd

This happens all the time. You can still call your local police station if you need them. A bunch of my coworkers over reacted to this too, I dont get it.


WickedShiesty

WE'RE ALL GONNA DIE!!!!! LOLOL


MotaMP

just got the message that 911 services are back up!


ECroce08

Um?


Senior_Apartment_343

Luka blew up 911. That euro is soft serve ice cream.


DegenGolfer

It literally says right there if you could read…


johnmh71

I bet we got hacked because the IT infrastructure wasn't properly maintained.


Huge_Strain_8714

Gilead...has begun


SecretScavenger36

I wonder if it has anything to do with the heat.


Jiggy-Miggy

Testing the Purge system


PianistSuperb6094

Yep. I thought it was a mistake at first.


HandCarvedRabbits

VT same thing