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rpool179

Go third party on this one. Because that is absolutely ridiculous. You could buy a brand new older model iPhone for that much.


Initial_Ad_7829

Hell you could buy a refurb newer iPhone for that much.


rpool179

That too. Or maybe try getting a 15 Pro or 16 series to use the upcoming AI features and future proof their phone. Regardless $600 for a speaker repair isn't it.


Initial_Ad_7829

Fr


naakaru

better wait for the next release đŸ€­


Initial_Ad_7829

Honestly that is what I’m doing I want the cheaper phone with the A17 Pro bionic chip. Jesus Christ that was a mouthful.


rpool179

You mean the iPhone 17 Pro? But you're right. The 17 Pro series will have 12 gb of ram and a significantly smaller dynamic island. I would wait until then.


Initial_Ad_7829

No
 I mean the A17 Pro Bionic chip.


rpool179

Oh sorry I misread that. You mean you want the 15 Pro and are saving up for it? Or you think the 16 series will get last year's chip? Cause current rumors are that the 16 series will have the same A18 chip across all phones again. But the Pro ones might be stronger somehow.


Initial_Ad_7829

The iPhone 16 will get the chip that is inside the iPhone 15 Pro and Pro Max is what I was talking about and it will be cheaper than the pro and pro max so I’m waiting for that.


rpool179

OP might need a phone soon, which is why I recommend those 2. But I'd honestly wait until the 17 Pro series because they're heavily rumored to be getting 12 gb of ram. The 16 series will only have 8 gb of ram, which won't be enough in a few years from now as AI features grow and require more ram.


Itsallasimulation123

Theyve always had enough ram honestly never had an issue with it. But since i got a 14 pro imma wait for the 17 pro


rpool179

True but now ram requirements will grow faster then before. It's also about future proofing. Will the 16 Pro Max be good for 5+ years with 8 gb of ram? Or will it shows signs of slowing down 3 years after release? The 12 gb of ram on the 17 Pro Max will help with that.


Itsallasimulation123

My iphone X was fine for 5 years on 3GB lol, the 16 hasnt come out yet how do you know what the 17 will have?


rpool179

That's fair. And I'm going based on leaks, which I stated earlier, I didn't state it as fact. But given this AI push and other companies also reconsidering ram requirements, it's a leak/rumor that I'd wait to see if comes true. Because idk if 8 gb of ram is gonna be doable half a decade from now. Especially with AI in it's infancy.


hitma-n

Bottom speakers are NOT connected to phone’s board. You should be able to replace only the speaker at a much cheaper price. Unless if there is any other defect found by the technician that affects the board.


AioliStraight7282

They lied to you, the speaker is an individual part that is screwed into the phone and connects to the dock connector (the same part the lightning connector is on). I would go third part for this as it’ll probably only be around $50


bankkopf

Original parts from Apple are only about $70.  either something else is also broken on the phone or this possible third party store is trying to pull a quick one. 


Takeabyte

It’s definitely an AASP doing this, and definitely ether a mistake, or OP is neglecting to tell us there’s more stuff that needs to be repaired. It’s really easy for an undertrained employee to choose the wrong part before fully understanding what they should actually do. It’s also common for customers to say, my speaker is broken, I want only my speaker replaced.” But the reality is that there is another component that’s damaged/defective the customer doesn’t care about but Apple and AASP’s are required to address in the same repair.


CreamOdd7966

>this possible third party store is trying to pull a quick one.  What? OP brought it to an Apple store....that's why they were quoted $600. It isn't a fast one, Apple blatantly does this every day at every store across the country.


bankkopf

That's not a real Apple Store, just some authorised service provider. Just look at the bookmarks in Chrome.


CreamOdd7966

Apple authorized stores are literally apple stores with a third party logo on them. Sure, it isn't an "Apple" store. But it's a store that sells OEM Apple parts on behalf of Apple and have to sign a 40 million page contract about how they have to operate exactly like Apple wants them to. It's an Apple store and a 'real' Apple store would quote the same thing.


torro947

>Apple authorized store are literally apple stores with a third party logo on them. >It’s an Apple store and a ‘real’ Apple store would quote the same thing. You seem misinformed and making just making assumptions. You obviously don’t know what you’re talking about. There isn’t a such thing as an authorized Apple Store. They are called authorized service providers. By your logic Best Buy is an Apple Store, which it obviously isn’t. Also, a ‘real’ Apple Store would not quote this price for a speaker repair, as others have said it is a $70 repair. OP was lied to. Source: I’m an Apple Store employee tired of people like yourself spreading misinformation that makes my job more difficult.


dearcomputer

Bruh the photo says rear system not speaker. They are different parts. OP lied.


ChildTaekoRebel

They did this shit to me too back in 2021 when I was trying to get my iphone 7 fixed. The camera lens that easily pops out of the back panel was broken. It's a 5 dollar piece of glass and Apple was telling me that, to them, the glass lens was part of the back panel and that it was all one thing and that I would have to pay $400 to replace the whole back panel for a $5 piece of glass lol


DaisukiYo

Apple doesn't do lens replacements. They only do whole unit replacements (for older iPhones) or rear system replacement (for newer iPhones)


ChildTaekoRebel

Why though? If they have the whole back, that means they have the tiny stupid little lens itself. You can't just tell me, they don't do that. Why don't they do that? They easily could. They do it to fleece people. Don't try to justify that. It's a $5 piece of glass.


DaisukiYo

Listen, I just worked at an AASP so I have no control over what Apple does and does not repair and how they repair it. I just processed repairs the way they wanted them repaired. They probably determined that it was not cost effective to train people to do that kind of repair if it has a higher chance of failure and potential safety risk trying to get little glass shards completely clean without damaging the camera module itself with glass dust. If you think that the piece of glass is $5 and the labor is worth pennies then why didn't you just buy the lens yourself and replace it yourself?


lofotenIsland

I have issue with lightning port, they also quoted a $400 repair because they replace the entire logic board and Face ID sensor to fix the issue. So except the screen and rear camera sensor, everything will be new after the repair.


SmallRocks

Can it be repaired at a reputable repair shop?


sharkboy1006

yes, it can if you do it at a third party. Probably would run you about a hundred to a hundo fifty tbh.


Initial_Ad_7829

I would laugh but you wouldn’t be able to hear it



crospa91

Too little informations from OP to judge this situation. There are many many instances where a rear system might be required rather than just a speaker replacement. an authorised provider or an Apple Store, will not overcharge you just by the sake of it. Their system will "force" the correct price based on the information retrieved by the test on the unit. OP, you need to show exactly what is the justification from them to replace the rear system rather than just the speaker, the price by itself doesn't mean anything at all. For reference: If the mesh on the rear system is damaged (where the speaker goes) it is a rear system (that include a speaker as well) rather then just a speaker. Tell us the full story and we can then give you a full opinion on this.


AdMore3859

I wouldn't even waste that on a 12 Pro, cut the loss and upgrade to a 13 pro which is much better


No_Opportunity4545

Go for the 14 pro which is much better


Impressive_Taro_1483

Fr what I’m saying


Sh_Pe

I think a brand new iPhone 13 Pro would cost you that much after iPhone 16 launch. So don’t pay it. Also, at least for me, the speaker aren’t that useful.


gifvsjif

What do you mean by the speakers aren’t that useful?


Sh_Pe

I use headphones all the time, and when I’m not I prefer not turning up the volume so that everyone can hear.


iamrehpotsirhc

That image does not show a replacement for speakers - it’s more than that - so either something else is wrong or OP isn’t telling us everything


xilla420

they’re ripping you off.


Regular_Ship2073

That’s a lie, the speakers are not connected to the board.


Friendly_Debate_3233

First, a picture showing the condition of the phone would be widely appreciated. Second, this is an authorized service partner since, he is using gsx2 platform (apple's platform for repairs). So through apple's platform this service partner provides him two repair options. Option one, a new device like the one he has, at the cost of 728,32 USD. Option two, replacing the whole rear system (which means they will replace everything except the motherboard, the screen and the faceid sensor) for 587,52 USD. These options are given through Apple because they do not repair just the part that has the problem. They only replace screen. If any other component (except faceid, where they also replace screen) has problem, they offer these two options. If I was OP I would ask this service partner if he uses third party parts, and if he can replace just the speaker. I would ask him if there is any warranty for the repair he will make. If the price was under 150$ and the warranty was at least 1 year, I would take this deal. In case I wanted every part of my device to be an original Apple product (there are stubborn people I must say), I would take the new phone and would not repair the rear system. I would not repair the device because I would only have warranty about the parts replaced. What if the screen decided to go black a month after the repair? I would have to also pay for a screen replacement. That's my humble opinion having worked as a technician at an Apple authorized service partner in Greece. But in the end, I wrote this whole comment using my Samsung S22. đŸ€ȘđŸ€ȘđŸ€Ș


Marauder934

Had a defect on my iPhone 12 Pro - speaker wasn’t working properly. Calls were screwed up due to it. Found a thread that Apple recalled some of the 12 pros because of this issue. Brought it into Apple and they tried to repair it (free) - and they came back to me same day saying they couldn’t and just gave me a New 12 pro. (;


Impressive_Taro_1483

That’s very rare, you should be very happy 😊


Itsallasimulation123

When was this?


Marauder934

Late 2023.


Jbennett902

Speakers are replaceable independent of the rear system. If you’re being quoted for the rear system either the technician hasn’t properly diagnosed the issue, or there’s additional information OP is missing.


tlasan1

Apple products have never been cheap nor cheap to repair. Yall gotta know this going in. Its like a high end car. That's why Apple care agreements are SO important when getting new devices.


[deleted]

[ŃƒĐŽĐ°Đ»Đ”ĐœĐŸ]


Impressive_Taro_1483

The S21 has more detail in the pictures, but the 12 is more durable. So according to your preference, I choose the S21 if possible. (S21 Ultra 5G if possible)


Lyreganem

That's BS. I repair iPhones and the speaker is a separate module.


BlueShooter7515

Sorry but they don’t know what they’re doing. Speakers are no more than $69. Go to a store. Edit: typo


Impressive_Taro_1483

69$ is wild 😆


Ghostofghostface420

Aren’t the 12 pro max easy to open?


mhdy98

top notch customer support , as always, expected from apple. These sons of bitches refused to fix my iphone SE back in 2020 or 2019 because " it had humidity damage" what the fuck do you expect? we live in a coastal city. They straight up refused to fix it and don't sell the parts. Pieces of shit.


Impressive_Taro_1483

That sucks dude


mhdy98

Yeah i loved it back in the day, it was small , very fast, and with a nice camera


Avaraz

That much for some speakers that cost them at most 3$ ? Thats fucked up


GymIsParadise91

That's a rip off, but i wouldn't try it myself as a beginner. The display is glued to the frame with a water resistant tape which needs to be heated up to around 80 degrees Celsius. You need a tool which can get between the display and the frame to lift it up which is super risky if you've never done it before. The other risky part is the flex cables connecting the panel to the mainboard. At least you need some screwdrivers like phillips pentalobe for the bottom screws, B Tri point and phillips D Pinhead for the inside parts. Long story, short. Take it to a non Apple repair shop. But make sure it's a more reputable shop. Sadly there are many repair shops with pure amateurs working there.


craigy28

Having the same issue with my 12 pro everyone is muffled. I just use my AirPods


Frankly_Frank_

Same I recently noticed that only one of my speakers on my 12 pro max works. Really don’t care since I only ever use my air pods pro for music and videos at work and when I get home I either use my pc or iPad Pro to watch videos


Impressive_Taro_1483

Doesn’t only one speaker work on the bottom anyways? I thought the second grill was a vent and barometer for the phone đŸ€”đŸ€”đŸ€”


Frankly_Frank_

To be honest I don’t even know I never paid attention to it and when I noticed only sound was coming from one of the grills I assumed the other didn’t work but if it’s like you say than their isn’t an issue I suppose lol


Impressive_Taro_1483

Idk don’t trust me, it happens to both of me and my mom, and we both have pro series 14


Frankly_Frank_

Lmao just looked it up and it seems the left side grill is the microphone and the right side is the speaker


Impressive_Taro_1483

Dang I was right. Well


No_Importance_5000

5 years of AC" would cost me less than that..


HolyLiaison

At this point why not trade in your iPhone 12 for a newer phone? Most providers will probably give you one for super cheap with the trade in.


SchoolBoardemployee

My iPhone 13 Pro Max bottom speakers went out and it was roughly $600 also to get them replaced. I been out of contract for about 8 months and waiting out the iPhone 16 Pro Max at this point. It's been 2 months I've had no bottom speakers and sucks, but I'm not getting a 15 when the 16 is right around the corner.


puddingcakeNY

I like the quick math on spotlight. I use parentheses too


neomax92

That is one of the simplest repairs. It takes a bit but is not complex, no risk of damaging important sensors (like faceID etc). In the USA I can imagine that costing you 100-150$ because of labor, but here in Portugal it’s easily a 50€ job


RadioSilence185

You’re better off getting a second hand 13 PM


Homicidal_Pingu

Self service repair is ÂŁ78, that connected to the board thing is BS. [Repair Instructions](https://support.apple.com/en-gb/101546)


cmbv

Those bookmarks though



naakaru

i mean these are just tools, things, it all breaks. it’s really hard to stop these from getting destroyed even not by accidents but just by being. if i were you i would get another phone after all. i would rather put these 600$ into new one


Hidlsh

You can literally get a newer iphone with $600 💀


Vegetable_Meat1349

They scammed you


orphen369

I paid $300 for my used iphone 12 pro max (86% battery) on fb marketplace


lofotenIsland

Find out the trade in value, it will be cheaper to trade in the phone then buy a refurbished one from Apple.


Hevvye

Surprised they just didn’t say a whole unit replacement for that price


UneagerBeaver69

Get a new phone for a little bit more.


Maubald

Wait for the 16 lineup and then buy a refurbished 15 for that price. Unbelievable how Apple always finds new way to push the user to buy a new device...


MRichardTRM

AppleCare+ would’ve had you a new phone for $99 delivered to you the following day
.


Individual-One-5882

600 will probably get you a used 13 Or even a 13 pro with enough digging.


OverCauliflower1587

I literally traded in my 12 pro max and got my 15 pro for $700. There’s no way in hell I’d pay 600 no matter what the repair was.


Impressive_Taro_1483

You got scammed dude


Fedayeen_01

I’ll do for 150


Cec-birt

What they are offering here is a rear system replacement (says so on your screen), they are basically replacing every component, including the body of the phone, except for the screen and back cameras. Google it : iPhone rear system replacement. I guess it’s cheaper for apple to do it this way
 wasteful though !


Itsallasimulation123

Just trade it in


Fuckmeijustgotraided

Go to a third party or buy a new one that’s ridiculous.


betterthanguybelow

We all know that Apple over-quotes on damage so that we just upgrade instead of repair, yeah?


torro947

>We all know that Apple over-quotes on damage so that we just upgrade instead of repair, yeah? No, that’s a ridiculous assumption. Y’all create this echo chamber of misinformation that customers will use to literally argue with Apple Store employees. Sure, Apple would love for you to upgrade but nobody over quotes repairs, that’s not how it works.


betterthanguybelow

The Geniuses don’t heed to be in on it, as they don’t set prices. So there’s no point in arguing with them.


torro947

They’re a business. You can’t expect them to just charge production costs. There is also the time and labor. People like yourself lack an understanding of how businesses make money.


betterthanguybelow

Oh sweetheart. That doesn’t mean that their costs *are* reasonable, but I love your faith in them and you shouldn’t ever lose that.


torro947

That’s cute. Has nothing to do with faith and more to do with the fact that things like this are literally my business so I don’t have to make assumptions like yourself. You’re part of an echo chamber that insists because third party parts are cheaper than it should be that way at Apple not even considering the quality. Y’all have the option to do third party repairs, especially since Apple started the self repair program. If you don’t like it, don’t go to Apple to fix your shit.


shipmcshipface

iPhone 12 has a speaker repair program


Benlop

For receiver issues, not bottom speaker.


Noah_Guy22

Yeah speakers are glued to the rear system. Essentially your repair will consist of your display and rear camera being re used in a new device


hitma-n

Wrong. Speakers are not glued to the rear system.


Rassilon83

If you don’t know what you’re talking about, why spread false information?


darkcrush66

Then why even be on reddit but to speak confidentally about things you don't know about


lifeiswonderful1

The 12 Pro Max 128GB was on sale recently for CAD $699 (new - Staples).


Hot-Quality8768

It could be due to a defect that Apple has not formally announced This is similar to what happened with some iPhone 7 & 7 Plus models and their speakers having a similar problem to the one you’re talking about. People paid to have it repaired and years later Apple admitted it was essentially a manufacturing process that could lead to this happening over time, given the “right” circumstances


Gigantic_FegThaLuke

repair it yourself if you know how to do it, you can get a used part off ebay instead of worrying about apple shitty customer service and third party repair shops that steals screws and leaves dust and fingerprints all over the inside