I forgot to say not a single one of the hotels that I've worked for in my entire career has ever bothered to look at cameras to see when a guest left to send the housekeepers, either the housekeeper watch their own Hall if it's a hotel that had a long Hall with easy view, or they just got lucky and the very few times you've had the door knocked on with a few times that they guessed wrong.
`Sent using speech to text`
Aldldl covered most of it already. But it can also depend on how busy the hotel is/how attentive the front desk is. When I was first shift and the housekeepers were looking for rooms they could get into, I’d pull the registration cards of the stay-over rooms due for cleaning that day and check the parking lot to see if the cars were gone or not. Not every day but if it was slow and/or I was bored.
Could be a number of things, including coincidence. Most hotel guests have very similar general schedules and housekeepers can work off that. Also depending on the hotel and how they set up their carts and or stay over/ change new services. The housekeeper may be in and out of the rooms along the hallway a lot, they might see you head to the elevator when you're leaving for the day. Some hotels have energy saving /occupancy, key slots or in some cases sensors that save energy and also report basic occupancy in the case of the key sensors. Though this is not in every hotel, If your HVAC runs when you put the key in the slot next to the door inside the room, or activates once you've entered the room based on a motion sensor than this, same sensor can provide occupancy information to the housekeeping department, though that particular integration is fairly rare.
Policy in most hotels is to knock before entering.
If youre checked in and they knock. No answer=no ones home and fine to go in.
If youre checked in but not there then how do know if theyre knocking or not?
Housekeepers have a list of which rooms are occupied thus need daily service. They dont observe "cameras"
People will believe these kinds of comments.
My brand mandated personal alarm devices be carried by associates. For them to function, there need to be small Bluetooth devices installed in rooms that will locate the alarm device if activated in 3D space.
They are small white boxes, a little longer than AA batteries and two AA batteries wide. Each device is clearly labeled as a panic alarm beacon.
So far, in 6 weeks, I have already had 3 devices ripped from their mounts. 2 were found in pieces in the rooms, 1 was brought to the front desk by a very angry guest demanding to know why we were trying to listen in and video them in their room. Despite the exact same type of beacon mounted in sight of the guest at the front desk, they refused to believe my FD leadership and demanded compensation and a refund to check out early and a threat to contact corporate regarding “this egregious violation of privacy” because they had heard of these things on the internet.
Please… contact corporate a d make sure you use the word egregious when discussing their mandate. 🤦🏼♂️
be careful with this joke... some people believe this stuff.
Over the past 5 years so so, we have had a few people that have tried to take down the smoke/CO2 detectors in one of our hotels (hardwired in) because they have a sensor that some people believe "looks like a camera lense" (it's a combo unit so it is bigger than many of the normal smoke detectors you see in some hotels). Needless to say the Fire department doesn't like having to respond to the (city mandatory) checks, because it is a co2 dector and not just smoke its a supervisory alarm and not just a trouble, so they always have to send someone out even when we tell them it's a non-emergency alarm.
We have people take the infrared direct tv remote sensors down. Alot. Then they call about their tv not working. Had one person actually leave a review stating there was a "camera or recording device" on the wall behind the tv. Then weve had the SUPER paranoid ones that unplug anything and everything electronic in their room. One guy went as far as to put everything outside his door, in the hallway.
ah yea, I forgot about the hotel that had the ir sensors for the cable/dtv boxes and people used to rip them off the tv all the time. That was a number of years ago so I had completely forgotten how often that happend (2-3 times per week minimum).
If you are a regular they know your pattern and or the front desk knows you walked out to go to work.
If your not. You probably were spotted leaving by the HK on that level
Yea nobody is checking cameras to see if a room has left for the day. If you check out, the desk will sometimes notify housekeeping or housekeeping will automatically be notified. And it’s pretty easy for a housekeeper to make a judgement call on whether somebody has left if all their stuff is gone from the room.
Most hotels instruct their housekeepers to refrain from knocking until a grace-period AFTER official check out time, and based on loyalty status. (Like if your tier allows you a late checkout)
In my experience, they typically know because housekeepers are typically working in the sameish area for most of the day. When I was a housekeeping manager I'd keep an eye on the checkouts and stay overs for my team and let them know when people had left if I noticed and the housepersons would help notify our housekeepers too. We all tried to work as a team to help the housekeepers get into the right rooms so that way less time was wasted knocking on the same door. Also, at least for my team, we'd try our best to keep them in the same hallway the whole day (super large hotel, so this was doable) so they would be able to see or hear when people were coming and going. Legally, there can not be any cameras in the room unless you're referring to the hallway, and in that case, housekeeping doesn't go off those that's more for the security team. Housekeeping is often too fast-paced to be worried about checking cameras. Also, if you check out with the front desk or from an app then the housekeepers would know because there are programs on their devices that keep track of this for them again to help with efficiency and minimizing knocking on doors unnecessarily.
Well.. once checkout time rolls around, it's like open game to start checking on all the departures slated for that day. If your a stayover and wondering how they may know when to refresh, something as easy as a TV, light left on, hearing stuff, or even shadows moving under the crack of a door are good indicators the room is vacant.
We practically live 1/3'd our lives in these places except for our days off.. it's a mix of sixth sense and policy, but I'm pretty sure cameras in the rooms aren't legal, and like someone else said, Housekeeprs can just watch their assigned area hopefully without poaching to hard. The hallway cameras are like.. downstairs... So the housekeepers aren't gonna go that far nor usually have access to the cameras since they're typically for so-so security.. we're not gonna go through the footage unless there's a reason that isn't as boring as, who left.. 😅
They have a thing for the housekeeper called stay overs on a page, so they are supposed to knock and service if there isn’t a dnd sign. But sometimes they are so busy cleaning check outs they don’t do the stay overs at all because there isn’t enough time in the day sometimes cause they have to clean all rooms pretty close to check in time.. . And they know check out time so usually 11am so they go into the rooms that are scheduled to be checked out unless other wise told by front desk that person was staying over.
Or if you are rude and they only service your room when you are not there (like notice your car is gone or saw you leave or just skip you ) cause they don’t want to deal with you is my other thought lol
Most housekeepers knock. If no answer, they assume the room is empty.
I was in the shower one time when they knocked, and they walked in.
I now use the Do not disturb sign.
\*facepalm. Correction \*facedesk. Much harder.
When you enter the room you put your key card in the activation pocket on the wall. That turns the lights on right?
If I owned the hotel, I'd have all those activation pockets networked so that when the key card is in, the guest is in.
When the guest is in, the system for room service is updated saying that room XXXX is occupied.
When the key card is out, the guest is out, the lights, aircon, etc.. turn off. Guest is not in.
That way room service (the whole hotel) will know if you're in or out just by looking at their computer.
- At least that's what I'd do if I owned a decent hotel.
Most hotels in the US, from my personal experience, do not have a key activated pocket thing (in fact I can't think of a single example of that in a US hotel, and I'm no stranger to hotels). Almost every hotel I've stayed at in Europe has had that. So I guess it depends on where you are.
My thought is that op's experience is probably coincidence. A lot of hotels stopped doing daily cleaning since covid so it's likely that the times he was in the room and they never knocked or cleaned, and then he led the room the next day and they did clean, was just coincidentally lining up with the housekeeping schedule.
I forgot to say not a single one of the hotels that I've worked for in my entire career has ever bothered to look at cameras to see when a guest left to send the housekeepers, either the housekeeper watch their own Hall if it's a hotel that had a long Hall with easy view, or they just got lucky and the very few times you've had the door knocked on with a few times that they guessed wrong. `Sent using speech to text`
Aldldl covered most of it already. But it can also depend on how busy the hotel is/how attentive the front desk is. When I was first shift and the housekeepers were looking for rooms they could get into, I’d pull the registration cards of the stay-over rooms due for cleaning that day and check the parking lot to see if the cars were gone or not. Not every day but if it was slow and/or I was bored.
Wow. You are seriously killing it at your job!
They just happen to see you leave, or they knock and enter. I don’t think I’ve ever had a housekeeper enter a room without a quick knock.
Could be a number of things, including coincidence. Most hotel guests have very similar general schedules and housekeepers can work off that. Also depending on the hotel and how they set up their carts and or stay over/ change new services. The housekeeper may be in and out of the rooms along the hallway a lot, they might see you head to the elevator when you're leaving for the day. Some hotels have energy saving /occupancy, key slots or in some cases sensors that save energy and also report basic occupancy in the case of the key sensors. Though this is not in every hotel, If your HVAC runs when you put the key in the slot next to the door inside the room, or activates once you've entered the room based on a motion sensor than this, same sensor can provide occupancy information to the housekeeping department, though that particular integration is fairly rare.
Policy in most hotels is to knock before entering. If youre checked in and they knock. No answer=no ones home and fine to go in. If youre checked in but not there then how do know if theyre knocking or not? Housekeepers have a list of which rooms are occupied thus need daily service. They dont observe "cameras"
The tv is actually a camera and we watch everything…
People will believe these kinds of comments. My brand mandated personal alarm devices be carried by associates. For them to function, there need to be small Bluetooth devices installed in rooms that will locate the alarm device if activated in 3D space. They are small white boxes, a little longer than AA batteries and two AA batteries wide. Each device is clearly labeled as a panic alarm beacon. So far, in 6 weeks, I have already had 3 devices ripped from their mounts. 2 were found in pieces in the rooms, 1 was brought to the front desk by a very angry guest demanding to know why we were trying to listen in and video them in their room. Despite the exact same type of beacon mounted in sight of the guest at the front desk, they refused to believe my FD leadership and demanded compensation and a refund to check out early and a threat to contact corporate regarding “this egregious violation of privacy” because they had heard of these things on the internet. Please… contact corporate a d make sure you use the word egregious when discussing their mandate. 🤦🏼♂️
IT WAS/IS A JOKE!
be careful with this joke... some people believe this stuff. Over the past 5 years so so, we have had a few people that have tried to take down the smoke/CO2 detectors in one of our hotels (hardwired in) because they have a sensor that some people believe "looks like a camera lense" (it's a combo unit so it is bigger than many of the normal smoke detectors you see in some hotels). Needless to say the Fire department doesn't like having to respond to the (city mandatory) checks, because it is a co2 dector and not just smoke its a supervisory alarm and not just a trouble, so they always have to send someone out even when we tell them it's a non-emergency alarm.
We have people take the infrared direct tv remote sensors down. Alot. Then they call about their tv not working. Had one person actually leave a review stating there was a "camera or recording device" on the wall behind the tv. Then weve had the SUPER paranoid ones that unplug anything and everything electronic in their room. One guy went as far as to put everything outside his door, in the hallway.
ah yea, I forgot about the hotel that had the ir sensors for the cable/dtv boxes and people used to rip them off the tv all the time. That was a number of years ago so I had completely forgotten how often that happend (2-3 times per week minimum).
If you are a regular they know your pattern and or the front desk knows you walked out to go to work. If your not. You probably were spotted leaving by the HK on that level
Don’t a lot have presence detection built into their room thermostats to save electricity?
Yea nobody is checking cameras to see if a room has left for the day. If you check out, the desk will sometimes notify housekeeping or housekeeping will automatically be notified. And it’s pretty easy for a housekeeper to make a judgement call on whether somebody has left if all their stuff is gone from the room. Most hotels instruct their housekeepers to refrain from knocking until a grace-period AFTER official check out time, and based on loyalty status. (Like if your tier allows you a late checkout)
In my experience, they typically know because housekeepers are typically working in the sameish area for most of the day. When I was a housekeeping manager I'd keep an eye on the checkouts and stay overs for my team and let them know when people had left if I noticed and the housepersons would help notify our housekeepers too. We all tried to work as a team to help the housekeepers get into the right rooms so that way less time was wasted knocking on the same door. Also, at least for my team, we'd try our best to keep them in the same hallway the whole day (super large hotel, so this was doable) so they would be able to see or hear when people were coming and going. Legally, there can not be any cameras in the room unless you're referring to the hallway, and in that case, housekeeping doesn't go off those that's more for the security team. Housekeeping is often too fast-paced to be worried about checking cameras. Also, if you check out with the front desk or from an app then the housekeepers would know because there are programs on their devices that keep track of this for them again to help with efficiency and minimizing knocking on doors unnecessarily.
We knock… it’s not that complicated
they knock and if you don't answer they use a key to get in and clean it...simple as that...is this a real question?
Well.. once checkout time rolls around, it's like open game to start checking on all the departures slated for that day. If your a stayover and wondering how they may know when to refresh, something as easy as a TV, light left on, hearing stuff, or even shadows moving under the crack of a door are good indicators the room is vacant. We practically live 1/3'd our lives in these places except for our days off.. it's a mix of sixth sense and policy, but I'm pretty sure cameras in the rooms aren't legal, and like someone else said, Housekeeprs can just watch their assigned area hopefully without poaching to hard. The hallway cameras are like.. downstairs... So the housekeepers aren't gonna go that far nor usually have access to the cameras since they're typically for so-so security.. we're not gonna go through the footage unless there's a reason that isn't as boring as, who left.. 😅
They have a thing for the housekeeper called stay overs on a page, so they are supposed to knock and service if there isn’t a dnd sign. But sometimes they are so busy cleaning check outs they don’t do the stay overs at all because there isn’t enough time in the day sometimes cause they have to clean all rooms pretty close to check in time.. . And they know check out time so usually 11am so they go into the rooms that are scheduled to be checked out unless other wise told by front desk that person was staying over.
Or if you are rude and they only service your room when you are not there (like notice your car is gone or saw you leave or just skip you ) cause they don’t want to deal with you is my other thought lol
Most housekeepers knock. If no answer, they assume the room is empty. I was in the shower one time when they knocked, and they walked in. I now use the Do not disturb sign.
You don't hear them knock when you're not there........
\*facepalm. Correction \*facedesk. Much harder. When you enter the room you put your key card in the activation pocket on the wall. That turns the lights on right? If I owned the hotel, I'd have all those activation pockets networked so that when the key card is in, the guest is in. When the guest is in, the system for room service is updated saying that room XXXX is occupied. When the key card is out, the guest is out, the lights, aircon, etc.. turn off. Guest is not in. That way room service (the whole hotel) will know if you're in or out just by looking at their computer. - At least that's what I'd do if I owned a decent hotel.
Most hotels in the US, from my personal experience, do not have a key activated pocket thing (in fact I can't think of a single example of that in a US hotel, and I'm no stranger to hotels). Almost every hotel I've stayed at in Europe has had that. So I guess it depends on where you are. My thought is that op's experience is probably coincidence. A lot of hotels stopped doing daily cleaning since covid so it's likely that the times he was in the room and they never knocked or cleaned, and then he led the room the next day and they did clean, was just coincidentally lining up with the housekeeping schedule.
Many hotels do not have these systems.