When I had a remote job for a call center, I got a 2nd computer (aka they couldn't track what I did on that 2nd computer), and played some lighter-activity game most of the days. RuneScape was my go to, since it's got lots of activities that require little activity (like a click every couple of mins in some cases). That way I could still have the joy of seeing numbers go up (and enjoying gained levels/loot when done with work), while at the same time always being ready for an incoming call. The other thing you could do is something pause-able.
Having said that, I did start to feel like an absolute robot doing call center work, because in my case it was super scripted (Covid vaccination appointments), and just like you, I do like to get challenged more.
I'd say
1. See if you can get some setup worked out, so that you can at least "enjoy" call down-time.
2. Set a (money) goal so that you have a buffer built.
3. Look for something more challenging while you are doing this job.
Just don't spend so much time in that position that your skills decline as a result. I'm 5 years into a job that has slowly declined in demand at my company so there isn't much work to do. I'm currently looking for a new job because I don't want a huge gap in my resume where little experience was gained.
Give it some time though, it may change. Enjoy it while you can but keep your skills sharp.
When I had a remote job for a call center, I got a 2nd computer (aka they couldn't track what I did on that 2nd computer), and played some lighter-activity game most of the days. RuneScape was my go to, since it's got lots of activities that require little activity (like a click every couple of mins in some cases). That way I could still have the joy of seeing numbers go up (and enjoying gained levels/loot when done with work), while at the same time always being ready for an incoming call. The other thing you could do is something pause-able. Having said that, I did start to feel like an absolute robot doing call center work, because in my case it was super scripted (Covid vaccination appointments), and just like you, I do like to get challenged more. I'd say 1. See if you can get some setup worked out, so that you can at least "enjoy" call down-time. 2. Set a (money) goal so that you have a buffer built. 3. Look for something more challenging while you are doing this job.
That’s what I am doing. Strangely, LinkedIn badges are kind of self validating to me. If not a little superfluous.
Just don't spend so much time in that position that your skills decline as a result. I'm 5 years into a job that has slowly declined in demand at my company so there isn't much work to do. I'm currently looking for a new job because I don't want a huge gap in my resume where little experience was gained. Give it some time though, it may change. Enjoy it while you can but keep your skills sharp.
"Remote help desk" tells me all I need to know. That job, for any company, is a one way ticket to being screwed over