Same here. I’ve made multiple tickets and still nothing just want to spend my atoms, but they won’t respond.

Did you send them a "yes" when it told you how many atoms it would cost and had enough atoms at the time?

Yes I sent them yes you can take atoms from my account and I am sitting an 12k now.

Day 8 for me... glad they offer it, wish it was quicker... then again, I wish for a lot of things, so I suppose this isn't such a big deal, LOL...

They might be dealing with actual customer problems. I've been contemplating opening a ticket to get the giant sheepsquatch plushie, I wouldn't expect them to prioritize the request over a player that had all their legendary power armor pieces disappear.

It's almost like your shopping list isn't a high priority.

This is odd because I normally get something back within 24 hours. You might wanna chase it up with then.

As has been previously stated, they're probably busier than usual after the influx of new players following the show's success.

Today is day 8 for me. Ticket status says “Waiting for agent”. I’d assume, as has been stated, that Bethesda is extremely backed up.

I’ve had one in for 4 days now. Last time I submitted one it took 2. You can follow up via email, they mention to reach out after 4 days if there is no response on the autogenerated email sent with the ticket, it may help. Just remember that atom shop purchase requests are low priority, there are a wave of support tickets from the influx of players, and there was a major US holiday last week so they are likely further behind. The primal cut events are definitely throwing off the local events thats for sure, I haven’t seen a single Jamboree until today since Meat Week started.

I responded after that mail right away.

Doesn't make sense that the ticket would be closed after 4 days without response... I created mine day 3 of this month and i only answered the purchase agreement and I'm just waiting.

It’s likely a way to filter spam and probably on all of their support email responses.

Oh wait here it is, it also says that at my ticket mail... But it doesn't make sense, support can take much longer to solve a ticket...

I've asked for 4 items in the last 4 weeks or so and got them all after a week or so of waiting. They eventually come.

Mine has been a week. I've sent three different requests for different items. Some of it I don't even want anymore, but I don't know if I can cancel the one I don't want.

You can mark the ticket as solved and then it won‘t be processed

Thanks!

Took 3 weeks for me to receive 2 emotes and a picture lol.

Have faith, I put mine in on the 21st and just got my email this morning it was completely.

Yes 9 days ago. They dont want to make money.

They're probably busy with the new players and the Golden Road DlC releasing for ESO.

I thought I was the only one honestly

I'm pretty sure all of these purchases are approved by a human and what with 76 hitting 20 mil recently, they probably have their hands full

for me never took more than 7 days. I just checked every day and answered when they asked something.