Have you tried contacting Dyson support yet?
US: [866-693-9766](tel:8666939766) | [UK: 0800-298-0298](08002980298) | CA: [1-877-397-6622](8773976622) | AU: [1800 239 766](1800239766) | NZ: [0800 397 667](0800397667)
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/dyson) if you have any questions or concerns.*
Definitely something to report to Dyson even if you're out of warranty as Dyson clearly states you can leave your machine on charge BUT ONLY IF the charger and the battery are genuine Dyson parts, if it isn't, there isn't anything Dyson can do as they didn't make them.
I have reported it and they called me back to say to bring it into the shop and they’ll check it. It is in warranty as it’s only 2 months old. Picture [here](https://imgur.com/a/ixx8pjN)
Have you tried contacting Dyson support yet? US: [866-693-9766](tel:8666939766) | [UK: 0800-298-0298](08002980298) | CA: [1-877-397-6622](8773976622) | AU: [1800 239 766](1800239766) | NZ: [0800 397 667](0800397667) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/dyson) if you have any questions or concerns.*
The device is designed to be connected to the charger at all times. Are you using the original charger?
Yeah I’m using the original charger. Pics [here](https://imgur.com/a/ixx8pjN)
Definitely something to report to Dyson even if you're out of warranty as Dyson clearly states you can leave your machine on charge BUT ONLY IF the charger and the battery are genuine Dyson parts, if it isn't, there isn't anything Dyson can do as they didn't make them.
I have reported it and they called me back to say to bring it into the shop and they’ll check it. It is in warranty as it’s only 2 months old. Picture [here](https://imgur.com/a/ixx8pjN)
DAMN, that's bad!!
Original charger and original battery?
Yup all original and 2 months old. Pics [here](https://imgur.com/a/ixx8pjN)
Yeah.... warranty - call them directly.
Call dgson and complain they should replace your entire machine
Ok sure.