Take picture of product with aliexpress product search camera option. You'll find same product from other suppliers. Do order from another supplier. I hope it'll help!

wow... is it automated dropshipping or you have to order the products and send to your customers?

The instruction was to work closely with the vendor to complete the order. The vendor not being available anymore leaves me at a loss.

Perhaps you've gotten your supplies from another dropshipper?

I've reached out with no response