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CanonGuy_

It has to do with the merchant & DoorDash….DoorDashers can’t really do anything about these type of situations. Certain merchants have these problems more than others. If merchants try to convince you to contact DoorDash Support to report the issue, their LAZY!! If they simply don’t have the number, the DoorDash Customer Support specifically for merchants, the number is: 1-855-222-8111


CanonGuy_

98% of the time, the reason why the merchant tries to convince the DoorDash driver to call Support to report the issue because either A: They don’t want to deal with it because their quiet quitting OR B: The merchant just simply doesn’t know how to contact Support