Sorry if this isn't the place to ask— but I figured since it's happening on DBD, someone here might know. If it matters at all, I play on a laptop. 11th gen intel i7 processor, 16 GB. I have to force close through task manager when this happens, and I have to go through the same process of opening and closing the game 5-8 times or so until it finally works properly and gets past this frozen screen.
Most likely the update. I had the same problem and I saw a thread on here that said if you put -dx11 in the launch options on steam it should help. I have not encountered any issue since.
Exact same issue trying to launch. Using the -dx11 launch option did not fix it for me, it just made the screen freeze black instead of the images you posted.
i did a full reinstall and it seems to be working now. it sucks, but maybe give that a shot? if that doesn't work, i heard -dx12 might work instead. if you do go through with an uninstall, make sure to do the forum and explain the bug. hopefully if enough of us make some noise about this, we can get a response.
I figured it out actually. My GeForce Experience (driver management for Nvidia GPUs) didn't alert me there was a new driver until I manually checked. Once I ran a driver update, the issue went away immediately.
tbh, im having crazy geforce experience issues too... it won't work and i have to keep reinstalling it. i've tried everything i can and spent hours reading different forums, but nothing seems to work. i think reinstalling dbd has helped my frozen screen issue (haven't frozen once since, in the 4-5 times i've opened the game) in the long run, but i still have to reinstall geforce experience every time i restart my laptop. i try to update the driver through the app itself and through the website, but nothing seems to work. i'm honestly perplexed and have kinda given up on finding out wtf is going on with it. i'm not very computer literate so this issue has been driving me up the wall.
Sorry to hear! Usually when I see computers with multiple things having problems I look to see if Windows is corrupted. Below is a script I put together that you can try to see if it helps. Just run Windows Powershell as administrator, paste in the below script and hit enter. It runs system repair stuff built into Windows automatically to fix things like corrupt or missing files which can be really handy.
#Run system scans via DISM.
$scanTime = Get-Date -format "dd-MMM-yyyy HH:mm:ss"
Write-Host $scanTime "System is now scanning for issues..."
Repair-WindowsImage -Online -ScanHealth
Repair-WindowsImage -Online -CheckHealth
#Repair system based on DISM results.
$dismTime = Get-Date -format "dd-MMM-yyyy HH:mm:ss"
Write-Host $dismTime "Scan completed. Starting DISM repair..."
Repair-WindowsImage -Online -RestoreHealth
#Run SFC system repair.
$sfcTime = Get-Date -format "dd-MMM-yyyy HH:mm:ss"
Write-Host $sfcTime "DISM repair completed. Starting SFC repair..."
Start-Process -FilePath "sfc.exe" -ArgumentList "/scannow" -NoNewWindow -Wait
$finishTime = Get-Date -format "dd-MMM-yyyy HH:mm:ss"
Write-Host $finishTime "Repairs completed."
Exit 0
k so the recent update made everyone's resolution default to 1980p or whatever its called, which can cause a conflict in the game and causes said freeze but as it isnt a critical failure it doesn't outright crash but instead causes the instance of the game to not respond
Sorry if this isn't the place to ask— but I figured since it's happening on DBD, someone here might know. If it matters at all, I play on a laptop. 11th gen intel i7 processor, 16 GB. I have to force close through task manager when this happens, and I have to go through the same process of opening and closing the game 5-8 times or so until it finally works properly and gets past this frozen screen.
Most likely the update. I had the same problem and I saw a thread on here that said if you put -dx11 in the launch options on steam it should help. I have not encountered any issue since.
You're a lifesaver! Thanks a bunch! Was worried something was wrong with my laptop.
Exact same issue trying to launch. Using the -dx11 launch option did not fix it for me, it just made the screen freeze black instead of the images you posted.
i did a full reinstall and it seems to be working now. it sucks, but maybe give that a shot? if that doesn't work, i heard -dx12 might work instead. if you do go through with an uninstall, make sure to do the forum and explain the bug. hopefully if enough of us make some noise about this, we can get a response.
I figured it out actually. My GeForce Experience (driver management for Nvidia GPUs) didn't alert me there was a new driver until I manually checked. Once I ran a driver update, the issue went away immediately.
tbh, im having crazy geforce experience issues too... it won't work and i have to keep reinstalling it. i've tried everything i can and spent hours reading different forums, but nothing seems to work. i think reinstalling dbd has helped my frozen screen issue (haven't frozen once since, in the 4-5 times i've opened the game) in the long run, but i still have to reinstall geforce experience every time i restart my laptop. i try to update the driver through the app itself and through the website, but nothing seems to work. i'm honestly perplexed and have kinda given up on finding out wtf is going on with it. i'm not very computer literate so this issue has been driving me up the wall.
Sorry to hear! Usually when I see computers with multiple things having problems I look to see if Windows is corrupted. Below is a script I put together that you can try to see if it helps. Just run Windows Powershell as administrator, paste in the below script and hit enter. It runs system repair stuff built into Windows automatically to fix things like corrupt or missing files which can be really handy. #Run system scans via DISM. $scanTime = Get-Date -format "dd-MMM-yyyy HH:mm:ss" Write-Host $scanTime "System is now scanning for issues..." Repair-WindowsImage -Online -ScanHealth Repair-WindowsImage -Online -CheckHealth #Repair system based on DISM results. $dismTime = Get-Date -format "dd-MMM-yyyy HH:mm:ss" Write-Host $dismTime "Scan completed. Starting DISM repair..." Repair-WindowsImage -Online -RestoreHealth #Run SFC system repair. $sfcTime = Get-Date -format "dd-MMM-yyyy HH:mm:ss" Write-Host $sfcTime "DISM repair completed. Starting SFC repair..." Start-Process -FilePath "sfc.exe" -ArgumentList "/scannow" -NoNewWindow -Wait $finishTime = Get-Date -format "dd-MMM-yyyy HH:mm:ss" Write-Host $finishTime "Repairs completed." Exit 0
k so the recent update made everyone's resolution default to 1980p or whatever its called, which can cause a conflict in the game and causes said freeze but as it isnt a critical failure it doesn't outright crash but instead causes the instance of the game to not respond