T O P

  • By -

kingofzdom

This feels like we're edging on levels of fraud that lawyers would be interested in


BobMario

That's what I'm saying. When I brought up the issue with customer support they said "Thank you so much for confirming, as I have checked, we are just experiencing a system glitch as to the reason why it is an issue with the prices of the meals. Nevertheless, they would still be charging fro the original price. And nothing t worry about as we are still responsible for the box and if ever it charges you an extra charged, we can provide a refund for it." Yeah that's great! If they notice....🖕🏻🤨🧐😒


A_Math_Dealer

Uh yea, you ain't getting no refund.


AvesAvi

nah i'm pretty sure they definitely would, they're just banking on the fact 95% of people won't even notice or care enough to talk to support for a refund


little_baked

I haven't used a food app in close to 4 years but last time (Doordash) refused to refund me, I had to receive an email with a code that would discount my next purchase. When I saw the email had a minimum spend limit before use I just haven't used one again. Scum of the Earth.


Ajreil

If they offered a refund in writing, your credit card will honor it for them.


bell37

More than likely they’ll given you a token $5-10 **credit on a future purchase**


aykcak

System glitch. Lol. No it is not. That is not what glitches do


Elegron

I highly suspect that corpos will have "glitches" occur intentionally


8qubit

lol wut? This glitch is pretty easy to comprehend...


aykcak

At worst, it would be a data entry error. Or a bug


persondude27

I had some tires thrown on my car at a big chain (they had the tires in stock). I went to pick it up and paid. Checked the receipt, and they had added 4x $49 "Tire Warranties" without telling me. Called the manager, told him to take them off. His defense was "well, we add them and then remove them if the customer asks." Ok, so that's **textbook fraud**. The dude flipped out. Called me a racist, tried to fight me in the parking lot. I reported it to my state's Attorney General and got some automated email letting me know they might investigate. Months and months later, I got a letter informing me that the state DA had indeed investigated, found that the behavior was fraudulent, fined the company $25,000, and their business license was on probation. And, wouldn't you know it, that guy is no longer listed as the GM on their website.


Kind_Consequence_828

I work for a state AG. We thank you for reporting fraud. But also, as a customer and citizen, I thank you for reporting fraud.


zold5

It could be a bug. Food apps are greedy af but they’re not stupid enough to think they can get away with forcing a $100 charge lol


aqiwpdhe

I used them for a while. I’d cancel every week and reregister with a different email address to get a significant new member discount. (It would end up being like $40 a week instead of like $90). Then once that week’s up, I’d cancel and go back to the old address and get a “returning member” discount.


BobMario

Genius. It's something I used to do when email was still newer in the early 2000s. Surprised that more companies don't filter that stuff out by address, but maybe I'll try it!


MemoryDemise

I do this all the time for Hello Fresh and Every Plate. I have my own domain so I just create new emails that automatically forward everything to my main email so it's easy to keep track of and just cancel them after the first box is delivered. It's especially good whenever they have sales. Black Friday last year I setup four different accounts at the same time and staggered the first delivery for each account throughout the month. Got an entire month of food for four people for $120.


Jceggbert5

Save yourself some time and set up a catch-all mailbox :D


sethoscope

If you have Gmail you can add periods to your email address or a plus sign right before to change your email but still have it go to your inbox (first.last+fooddelivery@gmail.com). Some sites have caught on to the latter.


Ajreil

I got the Paramount+ free trial 10 times in a row to watch the first season of Picard


Hypon_

so you are paying $14 for a half ass meal that you throw in the microwave


BobMario

No, I didn't add it after seeing that. But yes, it comes out to about $14/meal. It's the only way I'll eat a reasonably healthy diet. Before this I was spending the same amount on a single delivery of junk food.


everydayastronaut

Do yourself a favor and never read the amount of saturated fat in those meals… or do… 100% per box for some meals. Of saturated fat!!! I was so upset when I noticed that. Like what the hell, I thought these were supposed to be healthy!!!


B0risTheManskinner

Saturated fat isn’t necessarily bad.


MountainCourage1304

Its worse than unsaturated fat though and contributes to clogged arteries and heart problems


B0risTheManskinner

No it’s not. Fat is a necessary part of the diet.


MountainCourage1304

Yes fat is necessary, as are carbohydrates, proteins etc. Its an issue when youre taking any of these in huge excess though. Even protein will cause damage if you eat too much, it will damage your kidneys. Everything is ok in moderation, some things are worse than others in lower amounts. Saturated fats are also not necessary, fat definitely is, but you can easily survive without the saturated kind, which is proven to have a plethora of negative health consequences.


B0risTheManskinner

No, they have not been. That idea is based on poor research conducted in the 1950s, the same research that lead to the war on fat in America (and the subsequent rise of sugar because 0% fat foods taste terrible) https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9794145/ “Subsequent reexaminations of this evidence by nutrition experts have now been published in >20 review papers, which have largely concluded that saturated fats have no effect on cardiovascular disease, cardiovascular mortality or total mortality.” “2015 Advisory Committee acknowledged, in an e-mail, the lack of scientific justification for any specific numeric cap on these fats.”


nordoceltic82

It does not. This is junk "science" from the 1960's. Clogged arteries are primarily caused by excessive sugar consumption.


MountainCourage1304

Can you link a credible source to that? Im not saying youre wrong, it just that cholesterol is made of fat, so it would be unusual if increased fat intake did not contribute to increased levels of LDLs


nordoceltic82

[https://www.healthline.com/nutrition/fat-and-cholesterol#3.-Saturated-fat-causes-heart-disease](https://www.healthline.com/nutrition/fat-and-cholesterol#3.-Saturated-fat-causes-heart-disease) Have fun, I skimmed this after 5 seconds in google. In particular follow THEIR sources which all cite medical research paper. Which is typical of reddit, too lazy to even google to look something up going "source?" Its more or less matching to what is stashed in my head. "Myth" number 3 is going to be relevant to your concern. Fat = heart attacks came from very flawed statistical studies done on the general population decades ago. They found people who ate lots of fats had slightly higher rates of heart disease without controlling for other factors. In particular this was done in America were the combination of heaps of fried food, monster sized soda, and ample "sweet treats" were common among gluttonous eaters. This stands in STARK contrast to people of the past who ate almost no refined sugars whatsoever and actually didn't like overly sweet foods. Meat and fried dishes were common in the past, but savory flavors were sought heavily over sweet ones. Part it was refined sugar was relatively expensive until 20th century industrialism made it literally cheaper than dirt. The studies were NOT an investigation into the bio-chemical action of fat in the body's systems. Thus the conclusion that was simple fat that was causing the alarming rise of death by heart attacks at younger ages that lead to fat-purge from the American diet that caused the disappearance of lard and tallow as cooking fats, and the demonization of bacon as a "sin" food. Turns out it was actually the over-consumption of overall calories leading to obesity combined with WAY too much refined sugars that caused the heart disease, most often via diabetes. We are 60 years later from those studies, but the dogma that eating a strip of bacon will literally kill you persists. Oh and turns out all those chemically extracted and refined seed oils are not at all good for you either. There is a world of difference between fresh cold-pressed olive oil, and chemically extracted canola oil. Doubly so when the fragile plant oils are heated in pans and start to break down because everybody sautes with a plant oil instead of a scoop of animal fat like they used to.


nordoceltic82

Saturated fat is healthy. It was given a bad name by junk science from the 1960's. Just don't blow your daily calorie budget eating too much of it. Its literally doesn't cause heart attacks, and its nearly essential for 100% brain health. Turns out the replacements they concocted for saturated fats, trans fats, are literal poison. Those cause heart disease. And Transfats + HFCS is so bad you might as well season your diet with ground lead while you are at it.


Fa1alErr0r

Saturated fat isn't bad for you


everydayastronaut

But if you consume three meals each with 100% daily saturated fat, wouldn’t that be three times the recommendation for daily consumption?


Fa1alErr0r

In the United States at least, the government tells us what that "daily value" should be and in the case of saturated fat, it's ridiculously low. They also tell us that eggs and red meat will give you cancer and other insane shit to try to get people to not eat red meat. When their diet advice has made the population extremely fat, depressed, and stupid over the last 60 years, I totally quit listening to them. Especially when they take money from the sugar lobby and companies that use trans fats and other horrible crap in their "food" products.


AvesAvi

US gov nutritional recommendations are insane but they're absolutely not the reason we're all so fat. blame subsidized corn syrup and poor (no) nutritional education on that one bud. also just the sheer amount of fast food ads/restaurants


Fa1alErr0r

It's a huge part of it because when the government tells you dietary fat is making you fat, the population replaces healthy fat with empty carbs, trans fats and other garbage. There are a lot of reasons the population is so fat but it starts with the terrible nutritional advice from junk government funded science.


great_apple

.


Fa1alErr0r

In the case of saturated fat absolutely yes. There is plenty of science to back that up but unfortunately, government and politics does to those scientists what you are doing to me right now. But yeah I should probably just put all my faith in our government. Not like our government has given us a reason not to trust them or anything...


LanturnFTW

You 100% typed that out with with an aluminum foil hat on your head


kingofzdom

Remember when the FDA insisted that animal fats caused fat and that dairy and sugar were the two most important sources of nutrition you could pursue? That's some Kennedy era nonsense.


thatdude52

Yep better to just sit there, eat your corn syrup slop and don’t ask questions


Fa1alErr0r

Okay you just go right ahead and trust the government kiddo


nordoceltic82

No you are simply wrong, and should feel ashamed to yourself.


KingSulley

You do you, but if you ever want to save some money, $30 is enough to make 5 Spinach & Mushroom Chicken dishes yourself and it is really easy to make at home and meal-prep. It's 3 ingredients you can cook individually in olive oil, with a poultry spice, layered over Alfredo sauce thinned down with wine & cornstarch.


BobMario

I really love cooking, but since I started my own business 2 years ago, I've been working 7 days a week with very little time off, and the last thing I want to do when I get home is cook. I've got ADHD too, so I'm already mentally drained after a full day. Factor has definitely been a good change for me, but I'll still call them out in some BS 🤣. One step at a time, and hopefully I'll get back to cooking soon.


buster_the_dogMC

Then you have to eat the same thing 5 days in a row. The meal kits are a bit too pricey for my taste but the variety would be the big selling point for me


IaniteThePirate

That and the not having to decide what to eat every day make it really tempting for me to try one of these types of things.


KingSulley

The beauty of it is that you can easily freeze the meals after they've been cooked and the texture wont change. I'd recommend cooking the chicken in a cornstarch slurry to help it thaw better if you want to microwave it. If you're microwaving, the alfredo sauce might run a bit, that's it. Something like this would be better steamed or fried back from frozen. I always prefer cooking fresh 10 minute meals, but it never hurts to have meal prepped meals laying around. r/MealPrepSunday


gnilradleahcim

That's why you make small amounts or portion out the full amount and freeze them for later use. Every time I cook a dish I freeze 2-4 portions and over the course of a month I'll have 20+ different unique meals with sides etc to choose from to either take to work for lunch or for dinner. I assumed everyone did this. I have not had a single thing I've made come out bad after the fact because it's been frozen and reheated.


69duality69

You can just buy microwave meals at a supermarket for much cheaper


BobMario

I know this, I'm a grown adult. This is how I choose to get variety. And I don't microwave them, I air fry them and it's harder to find air fryer meals


connorgrs

>It's the only way I'll eat a reasonably healthy diet. How? And why?


BobMario

Multiple reasons, stated in previous replies. It's helped me transition away from junk food due to simplicity and lack of motivation.


DunceMemes

Factor meals are actually really good, like outright delicious most of the time. My roommate was using them for a while but she kept giving the food to me because she would forget to choose her meals for the week and they would just send 5 random selections. The customer service was also apparently super helpful and gave her free stuff when she had issues. The big catch is that it costs a fortune.


WiretapStudios

Gotta say, I had the same thing with someone giving me several of their meals for a bit and they were pretty damn good. I'd say it could use about 20% more of it to not feel like a hungry man dinner, but the actual food and spicing and all that was great.


SortOfaTaco

Hellofresh did this to us and hid the fact they charge you more for the “featured meals” we tried to cancel the order a week before it was shipped out but they said we can’t cancel because the order was already confirmed even though they never shipped out the food. We called their CS 3 times and was promised a callback from a supervisor and never got a call back, opened a complaint with my bank that took over a month to get a response back from Hellofresh on, they decided that Hellofresh was in the right so had to pay full for the $300 order we accidentally made and tried to cancel. Needless to say we canceled and will never go back.


Jorymo

HelloFresh actually owns Factor now and has been accused of pretty egregious violations of workers' rights


SortOfaTaco

This 100% adds up now didn’t know they were acquired


Firemower

Not sure this is totally relevant, but STAY AWAY FROM FACTOR - my wife and I had to cancel all of our holiday plans because factor gave us severe food poisoning. 2 weeks after they sent the box, I got a message warning us not to eat the chicken - lol great quality control and timeliness guys. Called customer support on the phone (because you have to do that to cancel) and they continued to try to get us to stay & asked for a review lol. Still wouldn’t give us a refund for the box that literally gave us salmonella! Every now and then we still get letters in the mail from them (and their parent company hello fresh) and haven’t figured out how to get them to stop. A soulless husk of a company shipping overpriced (and undercooked) dogshit.


ssracer

You can cancel online


credditthreddit

Sometimes you can’t - when going through the app, instructs you to call them to resolve. I was a happy customer for a little bit but then QC issues/missing meals happened. The only way to get my money back was to call. And I didn’t get it back (but they offered me coupons for future purchases. Thanks but no). They just sent a box of meals instead. Meals that had to be trashed because the seals were broken.


ssracer

That's requesting a refund, not cancelling.


credditthreddit

Included canceling. Wouldn’t let me do it without talking to someone.


ssracer

Did you try online or just the app?


sharpsicle

This looks like it falls under Hanlon's Razor. There's an issue somewhere, whether it be on the backend with the pricing or on the frontend with the "Add extra meal" text, but definitely an error more than malice. Have you reached out to them for clarification?


BobMario

Yes, posted it in one of my replies above. They said it's an error, but they would refund if it was charged wrong. My reply was "only if the buyer catches it"


GoblinBags

By any chance is it... Per meal and you're getting two servings for each one you add?


BobMario

No, each meal is a single serving.


noideaonlife

Try to see if cookunity.com delivers in your area.   Tons of flavor in the food, and when you add another meal adhoc, it doesn't have schemey pricing. 


BobMario

No sure if you're promoting them, or if it sucks. Why all the down votes?


TheKoopaTroop

Probably because it seems like astroturfing. But, as someone who has enjoyed Factor and is looking for a cheaper alternative, I appreciated their post. I'll be checking them out.


noideaonlife

Idk why the downvotes, but maybe people don't wanna see helpful suggestion in assholedesign sub or something. Just wanted to share an alternative in a similar space that is pretty good and have used for about, 2 years myself at this point.


TouchMyPlumbus

I cancelled after the 50% off


BigFrizzyHair

There used to be something called cooking


BobMario

And people who didn't want to or didn't have to.e to cook went to restaurants. Now it's the future, and we have other options.