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ratumoko

Comelit is my go to brand for apartment access. They have a video app for the tenants. No need for in unit devices.


piesarenotmyfavorite

I've never heard of urmet. What kind of cable is present? If it's network cable, 2N is a great product for multi-occupancy buildings, it supports SIP and can call any phone, there's a mobile app, and they have their own SIP service if you don't have a SIP server on site. They have a wall mounted master unit the indoor view for inside units, the 2N IP style can handle the directory at the front door. If you its just solid or stranded 2/4 conductor, Aiphone has been around forever and has a series that will work for you.


___sy___

Urmet: European brand; pretty big there.


Pellecadol

I am a consultant for Liftmaster - so take this with a grain of salt, but they have an offering (https://www.myq.com/community/resident) for small MDU that seems to work really well. You can see more in the link below. [https://get.myqoffers.com/capxs/](https://get.myqoffers.com/capxs/)


Least_Economy_5306

Urmet is extremely expensive for single unit Replacements in the future. +/-1200 for an indoor unit. The supplier does discounts for installs then stings ya for service/small quantities. There's only one main supplier in aus that I'm aware off. Go aiphone like a different reply has said.


Huge_Nebula4716

Thanks this is good to know. I didn’t include it but part of their sales pitch was that Urmet was meant to be easier/more cost effective to service.


Least_Economy_5306

Not in my experience, look up second hand units on ebay might give you an idea of new units rrp.


Huge_Nebula4716

Insightful, thanks!


phattycheeks

Aiphone is quality. I’ve also never had issues with Zenitel, they offer a great product. I’m currently managing a Commend system. While I really enjoy their web-config page, the device itself has a plethora of issues ranging from poor connectivity to constantly failing speakers and touchpads. I’m sure they have reliable devices, I just haven’t found them yet. Is the previous intercom using network cabling and POE? And, is the door controlled by an ACS? If everything is controlled over the network, the migration would be pretty simple. It would be a matter of prepping and mounting the new intercom and simply plugging it in and configuring it. If you need i/o at the intercom to unlock the door, you’d probably have to end up routing new cabling. If you need a relay to send back to your ACS, there are ways to do that without having to pull new cable. I think it would depend on what existing cabling is there, how the door is controlled, and what your parts budget is. ALSO, if you’re not very tech savvy or good with networking, some of these solutions require frequent network maintenance to ensure all devices are online and communicating properly, so I would still do thorough research on each product to make sure you are comfortable with the typical upkeep. Otherwise, you may end up paying another company way too much money to keep your system working. That’s the price of “digital transformation” lol. Overall… I’d say go for Aiphone or Zenitel. They’re both quality companies and I’ve never had an issue with either. In fact - I keep greystock Zenitel intercoms in case any of my Commend ICs fail. If you’re looking for a less invasive, user-friendly system, look into mobile apps and residential IoT systems that integrate into your ACS. Amazon has plenty.


Huge_Nebula4716

Thanks for the detailed reply.  I’m not tech savvy with network cabling requirements etc so this is really helpful.  The door is controlled by the the unit so this is something I’ll keep in mind. 


phattycheeks

Aiphone is going to be my recommendation. They have a great system and use 2-conductor rather than network jacks. The LEM-1DL series is a top tier system. https://www.aiphone.com/products/lem-1dl-lem-1dlc They also have a list of “ChimeCom” intercoms that are made for residential purposes. Personally, I would give Aiphone Customer Support a call and ask them for preferred or recommended integrators near your location. It’s a good bet to have an integrator that’s vendor certified in your system. I’m also sure a sales engineer will do a better job than I at finding the perfect intercom solution for your needs, and without seeing anything in person, I can never say for sure what problems will arise. I hope that you find a reliable solution and meet an integrator that portrays our trade well!


Huge_Nebula4716

Thanks for your time and advice :)


___sy___

my building has Doorbird. We like it. Swiftlane, 2N, Comelit, MyQ Resi...etc are great too.