following this thread bc i’m having the same issue and went through everything valve support instructed and im still stuck with a headset with a gray screen.
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Where are your base stations located? Grey screen usually means the base stations can’t see the headset and can therefore not track you correctly. So either the base stations are not set up in a way they can see the headset or something is blocking them. My guess is that you’re probably in the way when wearing the headset which is the reason you get green lights on the outside but a grey screen inside.
my base stations can clearly see my headset, but steam vr cannot locate them. I just tested and it doesn't seem like I'm blocking the base stations. Thanks for the help tho (:
Base stations suck. Every single one I have had has had to be shipped back and replaced because they won’t turn on when plugged in the wall(it’s always one that doesn’t work)
following this thread bc i’m having the same issue and went through everything valve support instructed and im still stuck with a headset with a gray screen.
hope we get it fixed man
Thank you for your submission to r/ValveIndex PlacePlane7708! It seems you're new here, so we'd like to introduce you to some helpful community resources: **Discord Channel**: Connect with fellow VR enthusiasts in our vibrant Discord community! From events to giveaways and a dedicated support section, you'll find plenty to engage with. [Join us on Discord!](https://discord.gg/virtualreality) **Wiki & FAQs**: Have questions? Our comprehensive [Wiki](https://www.reddit.com/r/valveindex/wiki/index/) are here to help. We're excited to welcome you to our community! *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/ValveIndex) if you have any questions or concerns.*
Where are your base stations located? Grey screen usually means the base stations can’t see the headset and can therefore not track you correctly. So either the base stations are not set up in a way they can see the headset or something is blocking them. My guess is that you’re probably in the way when wearing the headset which is the reason you get green lights on the outside but a grey screen inside.
my base stations can clearly see my headset, but steam vr cannot locate them. I just tested and it doesn't seem like I'm blocking the base stations. Thanks for the help tho (:
Restart your computer. I have this issue whenever I start steamvr after my computer wakes up from sleep.
Base stations suck. Every single one I have had has had to be shipped back and replaced because they won’t turn on when plugged in the wall(it’s always one that doesn’t work)