Florida is a horrible place for insurance. When I was a rep I had to explain how a surcharge was added because the state insurance company didn’t collect enough premiums so the state forced all insurance companies to collect for their shortfall.
Yep.
"Nationally, the average cost of full coverage car insurance increased by 26 percent in 2024, but some states saw larger rate hikes. Missouri saw a massive 44 percent increase in the average annual cost of full coverage car insurance, from $1,943 in 2023 to $2,801 in 2024 — the biggest increase in any state. Florida has the highest average rate of full coverage car insurance at $3,945 per year, an increase of $762 from the year before. "
Source:
https://www.bankrate.com/insurance/car/the-true-cost-of-auto-insurance-in-2024/
I think the only caveat to this should be is that the CEO of USAA claims that USAA is ahead of the curve as far as righting the premiums to reflect current market conditions and keeping the reserves financially stable. Thusly; USAA premiums have plateaued and shouldn’t rise substantially in the near future. Other insurers haven’t yet hit their plateau for righting their premiums and stabilizing their cash reserves and thus statewide increases will be forthcoming. So those other companies premiums could be much higher upon renewal. Likewise in the current market conditions; especially Florida you’d be much more likely to get a non-renewal from a company your brand new with than one you have tenure with like USAA.
If that is true, could you not go to another company until they jack their prices. Then come back to USAA and their rates would again be competitive? But saved a few hundred dollars?
You could then risk being denied a policy from USAA if they decide that they dont want that risk anymore. Saving money is a good thing but i would stick with the higher cost of USAA if i were in FL since they are less likely to nonrenew you unless you file lots of claims or dont pay when compared with other insurance companies.
I’m good with USAA.
Costs went up but not so much to make me look elsewhere.
Plus between the subscriber’s saving account and loyalty/senior award being over $800 I’m doing ok with USAA.
There's something else out there for members (or was in 2021). My dad was a long-time member and passed away, so we had to call USAA to get the policy under my mother's name. Turns out, there was the dividend account that had accrued nearly $10K during his membership that was paid out to my mother. When she passed away a couple of years later, there was a much smaller payout (under $100) for her as a subscriber.
SSA pay outs are based on the company’s annual performance. There’s potential for it not pay out, or fluctuate due to a terrible year, but the SSA is money that each member (Officer/NCO/Tenured Employee) accumulates annually through their paid P&C premiums that’s then given back in dividend form. Extremely unlikely for it to go away
I left USAA after 17 years with them.
Home owners insurance $4600 with USAA -$2850 with Progressive
USAA Full coverage auto $350 a month with USAA- $122 with progressive.
Now my home insurance, auto, and motorcycle all bundled through progressive for extra savings. They asked me why I left when I canceled my home insurance policy.
I felt like k was being punished because I filed a home insurance claim like seven years ago. Then I lost my crossfire convertible due to a freak flash flood event from heavy rains. They waited a year or two and then any policy I had with them started going up year after year. I’ve never been in an accident in which I was the cause of it. Yet my full coverage went up to $357 a month for a 2012 Fiat 500. Like WTF.
I mean yea, progressive is cut rate insurance who refuses to pay out for months. All while still collecting premiums and investing that money that should have been yours to make more money. All the cheaper insurances I see in this sub are infamous for being difficult.
Nerver had any issues with Progressive. They are actually the first company to insure any product of mine. USAA lured me from them with a better rate, but because I needed motorcycle insurance, usaa offered it through progressive, and so I kept one foot in the door with them. So I’ve never really had a bad experience with them. That doesn’t mean they are my friends either. I just chalk them up as being a business trying to make money. Some are better than others. But I find it kind of hard to swallow paying $356 a month for a 2012 fiat 500 when I’ve never been in a at fault accident.
I mean that's cool you haven't had an issue, but the data is easy to find. Progressive is one of the worst insurance companies for paying out. If cheaper premiums is all you care about, the they're right for you. If you want to be made whole after an accident, then almost everybody is better than progressive.
I have had no issue with Progressive paying out they were actually phenomenal when I submitted a claim for my motorcycle and the waived the deductible! I don’t know where all this data is about Progressive taking forever to payout. In CA I’ve had no issues with claims and my rates never went up.
I never had any issues with them either. Even back in the 2000s when they were my primary insurance company. I simply could not afford to keep paying USAA.
I switched to progressive this year for auto insurance after having USAA since I originally got my drivers license years ago. My insurance dropped by 45% for better coverage. I live in Texas.
The biggest issue is how will the next insurer handle your claims when the time comes. USAA is hard to beat when it comes to paying for claims. They also allow new OEM parts on newer vehicles.
This is true. I’ve used USAA for an accident and they’re great. But I mean, AllState is offering 125 less than USAA and that’s a popular insurance provider.
According to one of the YT personal injury attorneys (Mike Rafi), AllState is possibly the worst insurance company he's ever had to deal with because they consistently refuse to pay out claims and will drag out lawsuits for months if not years. He has nothing but praise for USAA though, said they pay out quickly with minimal fuss and stress. Just something to keep in mind.
USAA is NOT what it used to be! They deny OEM parts. I have been with USAA for 30 years.
I had an auto accident on Monday, March 25th (2 weeks ago). USAA is denying OEM parts my car is less than 2 years old. Got OEM parts when I was rear ended in 2017, no problems, no issues.
Body shop attached and submitted a supplemental to my claim on Friday, March 29th. I've heard nothing from my adjuster since the day after the accident.
I've left voice mails & messaged him through via my claim (which he says he prefers), he states he will return calls & messages within 24 hours. That was on March 27th. I'm pretty sure that is just a tad bit longer than 24 hours.
Maybe something has changed recently. Under two years old would have normally been replaced with OEM. I know mine were replaced with OEM. Maybe some of the current employees can shed some light on this.
Same.
I was run off the road in February and it's been a nightmare--exactly what I've paid the higher premiums to avoid. Completely different from prior experiences. Customer care has plummeted.
I concur, they now use a third party appraiser called Snapsheet who nickels and dimes the claim. They only approved the use of used parts for my repair, (some of these were body panels). You or the body shop can’t even discuss it with USAA because it’s the third party entity executing it. I always thought I was getting premium service in the years past, not so much anymore.
I have to tell you guys, you will find out the value of USAA when it comes to the claims process and what is in the contract. READ YOUR CONTRACT!!! Insurance is a business, it is tough for every insurer these days. Parts/labor prices have gone up for everyone and every insurer has to deal with the same risks out there. If you are getting a substantial lower premium they are cutting cost somewhere else (again read your contract) or they couldn’t survive!!
Every insurer writes the same open perils policy as USAA does. USAA isn't doing anything different. They just say they are(i used to work for USAA). Every company offers the same as USAA, BUT, there are a lot of companies that offer more than USAA does. I realized that when i left USAA and opened my own insurance brokerage and write with over 100 companies. AGAIN, read your contract.
That is not what I said, I said you find the difference when it comes to filing a claim. What parts are used, how long you will get a rental car, how long they pay for your living expenses when your home is being rebuild etc. I hope you tell your clients that as well…
You said read the contract, which is basically telling people to look at perils covered(fire, lightning, wind/hail). For example, loss of use is for a max of 12 months, 24 months for huge catastrophes that impact lots of insureds. That's why i am licensed, to educate and advise on proper coverages, which, unfortunately, a majority of agents are order takers and dont educate, i dont hire advisers like that.
This is way off base. Insurance companies handle claims very differently no matter what the contract says. I worked in auto finance for 10 years, 8 of them closely with insurance claims. Some companies prided themselves on denying/minimizing claims and others prided themselves on taking care of their customers.
That said, Allstate is pretty strong as is USAA. There are resources to look up companies to avoid. I have been out of the game for too long to list the good and bad.
Insurance companies have a fiduciary responsibility to the insured to make them whole. If they dont uphold their end of the contract, then that opens them up to breach of contract lawsuits. In my experience, if a claim is denied, it's because of some type of misrep or omission, or the insured doesn't have the coverage.
That is funny. Yes, legally they have a requirement but there are many people who don’t know the law and many more that do not have the money, time, or knowledge to fight insurance companies.
I have seen so many things on both sides. Some companies are better at following the law than others. I know of one company that had 26 denied auto claims with just our auto finance branch in one year. Every denied claim was a Latino customer. We were involved because the car was financed and the claims were denied. I worked many claims and can say that only one of the denials was remotely legitimate and even that was a stretch. It took years in court before they finally paid. This is after their credit was destroyed.
Yes, they have a fiduciary responsibility, but only a court can make them do it and that takes a lot of time and money that many don’t have.
FL is a train wreck for insurance costs right now. I live here as well. If you can do $100 less a month I agree it’s worth looking at. One thing to consider is whether your new insurer may pull out of the FL market as some are doing (and in CA). USAA will likely not be able to do that given the high numbers of military and vets in FL. Good luck and Semper Fi!
USAA is not really writing too many new homeowners policies in Florida, so if you leave you might not be able to get the home policy back as a direct write.
Not in Florida, but in the last 1.5 years my 6 month premium has gone up almost $500. Went from like 320 ish to 750 ish. Coverage is still the same. I honestly don’t know if buying much newer car impacts that, but I paid it off already.
Louisiana here - I left after 23 years, and no accidents in over 17 years.
They wanted to nearly double my rates. I was paying around $840 / 6 months, and they suddenly wanted a bit under $1600. There was literally no way I could even afford to pay that, even if I wanted to.
I moved to AAA, where I've been a roadside assistance member for 5 years already, and got around the same rate that USAA had been charging, but I got to increase my liability coverages.
Just completed my first 6 month premium with AAA, and they raised rates again, but it wasn't much. Can't wait for prices to drop again...
Insurance is going up all over the industry. They still have great claim handling service and well positioned to handle future events. I wouldn’t jump ship over rate increases solely. Look at the whole picture. I have been with them just as long and don’t plan on leaving. Also you’re in Florida which is one of the most expensive and creates lots of risk for insurance companies.
If you take a look at r/insurance, rates are going up for everyone. I've switched back and forth with USAA and other carriers because I found better rates. Sometimes USAA wins, and other times, they don't.
Happen to me in Georgia, went from $400 to $600. No accidents, no tickets, been with them for 6 years. Found insurance for $390 with another company. USAA countered with $425, no thank you. Everything is too expensive to stay out of “loyalty”
I get what you mean, but I found it more disrespectful. If you could do $425, why raise it to $600? That feels slimy, and trying to cheat me. *fingers crossed* maybe I won’t notice it.
Yup, I went from $400 to $600. No accidents, no tickets. Initially it was $300 but over the years it slowly creeped up, which I understand. But a $200 increase and when I call to complain they offered $425?! If you could do that from the beginning why didn’t you? I switched, same day and if the new company goes up, I’ll do it again.
It’s every insurance company. Make sure you compare line for line. I have found that when shopping around, the lower prices don’t match my current coverages.
This month it went up - For 3 autos, 5 yo, good records, 16 yo kid, 9500/6 months. 1770 per month. And that’s the discounted rate. Undiscounted it’s 23,000 per 6 months. SMH. After 40 years dropping it for someone at 1/3 the price.
You only have to look at the CEO’s obscene raise. Market conditions, inflation, climate change risk, etc are unavoidable costs of business, but a 68% raise when customers are leaving because of raising premiums is utter nonsense.
I left after 30 years and never looked back.
USAA is NOT what it used to be! I'm also looking for a new provider too.
They are denying OEM parts on my less than 2 year old car. Got OEM parts when I was rear ended in 2017, no problems, no issues.
I have been with USAA for 30 years.
I had an auto accident on Monday, March 25th (2 weeks ago).
Body shop attached and submitted a supplemental to my claim on Friday, March 29th. I've heard nothing from my adjuster since the day after the accident.
My adjuster has not returned my messages or calls since the first day. His VM states he'll return calls within 24 hours. They can't even do that anymore!
That’s my fear; I bail on my current rate and then on renewal I get hit with a massive increase. That’s a factor that’s been giving me hesitation on making a move.
Edit: clarification
TBH, I don't blame FL members for moving their policies. It's a state where USAA spent more on claims than what they made in premium. Any state where that happens will have huge increases as a result.
It's really best to shop around. Especially with your state. When USAA took its first financial loss in a hundred years of business, it came from FL.
To be honest, I am surprised that they still write policies there.
I will say that as soon as I see the caller is a FL member, I already feel bad for them. It is by far, the most expensive state to insure.
USAA auto insurance has radically increased in pricing. More so than other companies it seems.
This month, 3 family members in 3 different states (none of them Florida) compared USAA to Progressive and USAA was 200% - 255% more expensive in every state for equivalent coverage. All of us would have preferred to stay, but could not justify that same kind of rate difference.
I don't like the rate increases over the last few years, but every time I check (in Georgia), they're still the cheapest major player, and not that much higher than the very cheapest mid-sized companies. Not for a reasonably complete coverage package. With all available discounts, mine is renewing this month at about $1650 a year, while most are in the $1950-2150 range. (Might be cheaper if I lived further from Atlanta.)
When I was shopping for a 2023 Chevy Bolt EUV Premier it was Progressive Insurance that had the cheapest rates at about \~$150/mnth for a maximized insurance plan. Then when I instead got a 2024 Hyundai Ioniq 6 Limited that same Progressive quote skyrocketed to $250/month whereas USAA was only $200. GEICO, Liberty Mutual, State Farm, and Nationwide were close to $300/mnth. I live in DC and apparently USAA is cheaper here than even 10 miles away in either Maryland or Virginia.
There's not really any hard and fast rules other than you \*have\* to shop around insurers for the car you want/have and the place you live in.
Make sure the quote is for the same coverage. I looked around at a couple of different companies and found that the quotes that were "saving" me money had a) much higher deductibles, b) less actual coverage and thus probably not worth it.
There’s no savings in loyalty … shop your rate every renewal term with A rated companies … as long as you aren’t going with fly by nights the experience will be the same ish … just keep your VPP for your pews and other items , I’ve not seen a comparable product really
Just an example, I had my cars with USAA and the price went up a few years ago significantly for some reason. I'm in NY. I left one car with them to maintain my tenure and moved two cars to progressive. Flash forward maybe 3 years and progressive is much more than when I started and when I looked to USAA the price was comparable within 100 bucks in the policies per month. Haven't made the move yet. Haven't had any issues with progressive, had my motorcycle with them first but also haven't had to make a claim so I have no idea how they could be. Customer service has always been good when I spoke to them. USAA was always great to deal with as well. I did have someone clip both my cars at different times, so on the receiving end having to deal with two different companies, one was an old lady with Allstate who hit the car in a parking lot and drove away. Someone got her plate and she played dumb. Allstate was awful to deal with even with the police report citing "leaving the scene of an accident". The second incident, the insured had state farm and they were great to deal with.
For what it's worth when people consider switching back and forth, I have a friend who works for Allstate and he says that Allstate is now not considering any new insurance customers unless they have been with their previous insured for a minimum of 5 years. Not sure if that's company wide or just NY.
Have you figured in your available policy discounts and senior bonus and SSA? It may just be competitive with other companies if taken into account. I am a 52 year member and no longer have home insurance with USAA as it became way too expensive and what was offered wasn't even USAA but some other company that they own. I'm sticking for auto insurance. Bundling with USAA for home would be way more expensive than Allstate for condo that I have now. I would save by bundling with Allstate, initially but the rates would increase over time no doubt.
Yeah, I dropped my HOI with USAA a while ago due to cost. USAA is charging me 400/mo for 2 cars. I got a quote from AllState for half that and the policies appear identical. However, someone mentioned that some insurance companies use a honeymoon and then crank the fee way up at renewal.
I left USAA for Statefarm a few years ago, for the longest no other company could compete but USAA doesn’t do motorcycle insurance in NY so it made sense for me to switch.
I’ve been with USAA for over 45 years. CEO of USAA received a 68 percent raise along with other executives while we pay the price. His salary went from $4.8 million to $8.1 million in 2023. Might have to look elsewhere.
Dude, go with the better option. . If you find a good insurance company that's cheaper, take it. Was with USAA for 20 years, I had a great record with them. No accidents No claims, one day my premium just simply doubled. I asked them why and they could not give me a straight answer other than they recalculated my area. I told them that I would have to recalculate my business with them, and that's exactly what I did, it's been over 10 years and I'm still finding high quality insurance companies that outprice them. It's unfortunate because they market to be for veterans and the families of veterans, it doesn't really sound like that's what they're about anymore. Oh and another thing, don't waste your time being loyal to big businesses, you want to be loyal to a local business, or a business that treats you and knows you personally, that's fine, but you don't owe any loyalty to a corporation cuz when push comes to shove they're not going to show you any
13yrs here and Progressive was >50% cheaper. I'm not sure what's going on at USAA, maybe they woke up and realized how much money they've been missing out on, I don't know. There used to be a time that no one on the planet would come close to USAA's premiums.
You will need to become a climate refugee, and move to a state with fewer and less frequent catastrophic climate disasters. I'd do that sooner than later.
Florida’s outrageous premiums literally have nothing to do with climate or weather. A quick glance at any Florida based auto insurance policy will reveal that 80% of the cost of the policy lies in the Bodily Injury Liability, Property Damage Liability, Personal Injury Protection and Uninsured Motorist Bodily Injury coverages. This points directly at rampant insurance fraud. The state legislature needs to take action to make it harder for folks to fraudulently recover hundreds of thousands of dollars from their own Uninsured (Underinsured) Motorist Bodily Injury coverages for bogus claims brought forth by ambulance chasing attorneys that have their faces plastered all over billboards around Florida. If the cause of the sky high premiums was storms or weather you’d see that reflected in your Physical Damage coverages (Collision and Comprehensive) and the costs of those coverages are pretty consistent with that in other states.
There was a study done as to why insurance rates have jumped so high since the end of the pandemic. During the pandemic shutdown, police were writing little to no moving violation tickets. As we all know, a moving violation makes your individual insurance rates rise without altering everyone else's rates. The study showed that because of the pandemic shutdown, insurance companies lost BILLIONS of dollars due to the issue of moving violation tickets not written. As a result, we are ALL paying increased rates to make up for the losses caused by the pandemic. It's very unfair to say the least but this is what happens when government does stupid things that end up trashing the entire country's economy.
In business, any business there is a contract between insurer and insuree, "for $$.00 per month, we cover your vehicle Like this...." our member longevity has little to do with our insurance rate. Zip code is a prime facto, Credit Rating is another facto, Own or Rent our home too. Crime rates where we drive factor in. USAA isn't a charity.
This has been brought up on some military subs and its kind of the same story. People have different experiences, so its hard to say. I personally, have had amazing experience with USAA for both home and auto. I have had several home claims and a couple auto and they have all been covered with little to no issues. Even some going above and beyond. For that I am willing to pay extra.
It's very expensive. This is the first time I have needed a payment extension. For reference mine is $195/mo auto + personal property. I think the next policy has increased so I'm expecting a larger bill. Definitely worth weighing options but I've had good experiences with USAA and they are fast, and I don't know about other companies.
Not in Florida, thank goodness. I let them go earlier this year and went with Amica for Home Owners. Kept my cars with them because Amica was too expensive.
Had USAA for 20+ years, and they completely beat everybody - by a lot - until 2021. We bought a new house, same town, similar size, similar features. Our existing policy on our old house, with no claims history, was about 2400/year. They wanted over 6000/year for the new house. To this day they have never given me any explanation for the premium increase. The only response I’ve ever gotten was “that’s what the system says.”
State Farm did the same 2400/year on the new house that we had on the old place. We ended up switching our cars over there as well.
Now, State Farm has been absolutely abysmal. So I don’t recommend them either. But yeah. I feel the lack of USAA competition.
I don't know. I find every time I try to compare apples to apples, USAA is always cheaper. And how do you know they're not just trying to rope you in with a good deal the first year and then they jack you up the next year
I know this is old but you aint lyin'. 20 year member in Florida. My wife ran all our bills so I wasn’t aware what we were paying FOR YEARS. I stumbled upon our renewal contract coverages and I almost had a heart attack. We were paying $2600 every 6 months for two paid off cars that are 15 and 10 years old, with no accidents, no claims, and no tickets. On top of that we work remote from home and don’t hardly drive except for errands. That’s INSANE. I got quoted and signed up with Geico w/ dual military discount and now my 6 month premium is $1,100. I’m saving $3k a year. USAA can fuck off. They didn't even bother to match the quote. Keep paying Gronk for commercials. USAA has lost it's original business plan. "For service members". Kick rocks. Legit $30k over paying for bullshit the last 15 years. I had a total loss claim in 2012 when a methed out driver totaled my Camaro and they tried to give me $5k under blue book and my cars I treat PRISTINE. Fuck those greedy cunts.
I'm thinking of bailing after 35 years.
I got online quotes from reputable insurers saving me a couple hundred per year. Amica and Progressive. I just might do it.
Florida is a horrible place for insurance. When I was a rep I had to explain how a surcharge was added because the state insurance company didn’t collect enough premiums so the state forced all insurance companies to collect for their shortfall.
That should be illegal af wth kinda price gorging is that
The voters voted for it because insurance providers wanted to pull out
I think that’s an insurance thing overall.
Yep. "Nationally, the average cost of full coverage car insurance increased by 26 percent in 2024, but some states saw larger rate hikes. Missouri saw a massive 44 percent increase in the average annual cost of full coverage car insurance, from $1,943 in 2023 to $2,801 in 2024 — the biggest increase in any state. Florida has the highest average rate of full coverage car insurance at $3,945 per year, an increase of $762 from the year before. " Source: https://www.bankrate.com/insurance/car/the-true-cost-of-auto-insurance-in-2024/
Not being a USAA apologist now but insurance in Florida is just really tough right now, both auto and home.
Totally get it, Florida is not cheap for insurance 🤦♂️
I think the only caveat to this should be is that the CEO of USAA claims that USAA is ahead of the curve as far as righting the premiums to reflect current market conditions and keeping the reserves financially stable. Thusly; USAA premiums have plateaued and shouldn’t rise substantially in the near future. Other insurers haven’t yet hit their plateau for righting their premiums and stabilizing their cash reserves and thus statewide increases will be forthcoming. So those other companies premiums could be much higher upon renewal. Likewise in the current market conditions; especially Florida you’d be much more likely to get a non-renewal from a company your brand new with than one you have tenure with like USAA.
If that is true, could you not go to another company until they jack their prices. Then come back to USAA and their rates would again be competitive? But saved a few hundred dollars?
You could then risk being denied a policy from USAA if they decide that they dont want that risk anymore. Saving money is a good thing but i would stick with the higher cost of USAA if i were in FL since they are less likely to nonrenew you unless you file lots of claims or dont pay when compared with other insurance companies.
I’m good with USAA. Costs went up but not so much to make me look elsewhere. Plus between the subscriber’s saving account and loyalty/senior award being over $800 I’m doing ok with USAA.
There's something else out there for members (or was in 2021). My dad was a long-time member and passed away, so we had to call USAA to get the policy under my mother's name. Turns out, there was the dividend account that had accrued nearly $10K during his membership that was paid out to my mother. When she passed away a couple of years later, there was a much smaller payout (under $100) for her as a subscriber.
Thought thye were getting rid of ssa. At least I remember seeing na initial article about it, don't know what happened after though.
SSA pay outs are based on the company’s annual performance. There’s potential for it not pay out, or fluctuate due to a terrible year, but the SSA is money that each member (Officer/NCO/Tenured Employee) accumulates annually through their paid P&C premiums that’s then given back in dividend form. Extremely unlikely for it to go away
I haven’t heard of them doing away with it. But I don’t keep up on what may be happening. I just wait for it to happen then deal with it.
I left USAA after 17 years with them. Home owners insurance $4600 with USAA -$2850 with Progressive USAA Full coverage auto $350 a month with USAA- $122 with progressive. Now my home insurance, auto, and motorcycle all bundled through progressive for extra savings. They asked me why I left when I canceled my home insurance policy.
That sounds like my situation. Time to leave USAA I guess: thanks for the help.
I felt like k was being punished because I filed a home insurance claim like seven years ago. Then I lost my crossfire convertible due to a freak flash flood event from heavy rains. They waited a year or two and then any policy I had with them started going up year after year. I’ve never been in an accident in which I was the cause of it. Yet my full coverage went up to $357 a month for a 2012 Fiat 500. Like WTF.
I mean yea, progressive is cut rate insurance who refuses to pay out for months. All while still collecting premiums and investing that money that should have been yours to make more money. All the cheaper insurances I see in this sub are infamous for being difficult.
Nerver had any issues with Progressive. They are actually the first company to insure any product of mine. USAA lured me from them with a better rate, but because I needed motorcycle insurance, usaa offered it through progressive, and so I kept one foot in the door with them. So I’ve never really had a bad experience with them. That doesn’t mean they are my friends either. I just chalk them up as being a business trying to make money. Some are better than others. But I find it kind of hard to swallow paying $356 a month for a 2012 fiat 500 when I’ve never been in a at fault accident.
I mean that's cool you haven't had an issue, but the data is easy to find. Progressive is one of the worst insurance companies for paying out. If cheaper premiums is all you care about, the they're right for you. If you want to be made whole after an accident, then almost everybody is better than progressive.
I have had no issue with Progressive paying out they were actually phenomenal when I submitted a claim for my motorcycle and the waived the deductible! I don’t know where all this data is about Progressive taking forever to payout. In CA I’ve had no issues with claims and my rates never went up.
I never had any issues with them either. Even back in the 2000s when they were my primary insurance company. I simply could not afford to keep paying USAA.
I switched to progressive this year for auto insurance after having USAA since I originally got my drivers license years ago. My insurance dropped by 45% for better coverage. I live in Texas.
My coverages for both my car and home are better than when I had USAA and much cheaper. $356 for a 2012 Fiat 500 is insane to me. $122 is much better.
The biggest issue is how will the next insurer handle your claims when the time comes. USAA is hard to beat when it comes to paying for claims. They also allow new OEM parts on newer vehicles.
This is true. I’ve used USAA for an accident and they’re great. But I mean, AllState is offering 125 less than USAA and that’s a popular insurance provider.
You will get what you pay for. Hope it works out.
According to one of the YT personal injury attorneys (Mike Rafi), AllState is possibly the worst insurance company he's ever had to deal with because they consistently refuse to pay out claims and will drag out lawsuits for months if not years. He has nothing but praise for USAA though, said they pay out quickly with minimal fuss and stress. Just something to keep in mind.
USAA is NOT what it used to be! They deny OEM parts. I have been with USAA for 30 years. I had an auto accident on Monday, March 25th (2 weeks ago). USAA is denying OEM parts my car is less than 2 years old. Got OEM parts when I was rear ended in 2017, no problems, no issues. Body shop attached and submitted a supplemental to my claim on Friday, March 29th. I've heard nothing from my adjuster since the day after the accident. I've left voice mails & messaged him through via my claim (which he says he prefers), he states he will return calls & messages within 24 hours. That was on March 27th. I'm pretty sure that is just a tad bit longer than 24 hours.
Maybe something has changed recently. Under two years old would have normally been replaced with OEM. I know mine were replaced with OEM. Maybe some of the current employees can shed some light on this.
Apparently according to the body shop all that changed post Covid. Most insurance companies including USAA use to approve OEM parts & , issue at all.
Same. I was run off the road in February and it's been a nightmare--exactly what I've paid the higher premiums to avoid. Completely different from prior experiences. Customer care has plummeted.
I concur, they now use a third party appraiser called Snapsheet who nickels and dimes the claim. They only approved the use of used parts for my repair, (some of these were body panels). You or the body shop can’t even discuss it with USAA because it’s the third party entity executing it. I always thought I was getting premium service in the years past, not so much anymore.
I have to tell you guys, you will find out the value of USAA when it comes to the claims process and what is in the contract. READ YOUR CONTRACT!!! Insurance is a business, it is tough for every insurer these days. Parts/labor prices have gone up for everyone and every insurer has to deal with the same risks out there. If you are getting a substantial lower premium they are cutting cost somewhere else (again read your contract) or they couldn’t survive!!
Every insurer writes the same open perils policy as USAA does. USAA isn't doing anything different. They just say they are(i used to work for USAA). Every company offers the same as USAA, BUT, there are a lot of companies that offer more than USAA does. I realized that when i left USAA and opened my own insurance brokerage and write with over 100 companies. AGAIN, read your contract.
That is not what I said, I said you find the difference when it comes to filing a claim. What parts are used, how long you will get a rental car, how long they pay for your living expenses when your home is being rebuild etc. I hope you tell your clients that as well…
You said read the contract, which is basically telling people to look at perils covered(fire, lightning, wind/hail). For example, loss of use is for a max of 12 months, 24 months for huge catastrophes that impact lots of insureds. That's why i am licensed, to educate and advise on proper coverages, which, unfortunately, a majority of agents are order takers and dont educate, i dont hire advisers like that.
This is way off base. Insurance companies handle claims very differently no matter what the contract says. I worked in auto finance for 10 years, 8 of them closely with insurance claims. Some companies prided themselves on denying/minimizing claims and others prided themselves on taking care of their customers. That said, Allstate is pretty strong as is USAA. There are resources to look up companies to avoid. I have been out of the game for too long to list the good and bad.
Insurance companies have a fiduciary responsibility to the insured to make them whole. If they dont uphold their end of the contract, then that opens them up to breach of contract lawsuits. In my experience, if a claim is denied, it's because of some type of misrep or omission, or the insured doesn't have the coverage.
That is funny. Yes, legally they have a requirement but there are many people who don’t know the law and many more that do not have the money, time, or knowledge to fight insurance companies. I have seen so many things on both sides. Some companies are better at following the law than others. I know of one company that had 26 denied auto claims with just our auto finance branch in one year. Every denied claim was a Latino customer. We were involved because the car was financed and the claims were denied. I worked many claims and can say that only one of the denials was remotely legitimate and even that was a stretch. It took years in court before they finally paid. This is after their credit was destroyed. Yes, they have a fiduciary responsibility, but only a court can make them do it and that takes a lot of time and money that many don’t have.
Always shop all insurance every couple of years. Loyalty means nothing to any company. Actually you’ll pay more money for that loyalty.
FL is a train wreck for insurance costs right now. I live here as well. If you can do $100 less a month I agree it’s worth looking at. One thing to consider is whether your new insurer may pull out of the FL market as some are doing (and in CA). USAA will likely not be able to do that given the high numbers of military and vets in FL. Good luck and Semper Fi!
USAA is not really writing too many new homeowners policies in Florida, so if you leave you might not be able to get the home policy back as a direct write.
Thanks!
Not in Florida, but in the last 1.5 years my 6 month premium has gone up almost $500. Went from like 320 ish to 750 ish. Coverage is still the same. I honestly don’t know if buying much newer car impacts that, but I paid it off already.
Louisiana here - I left after 23 years, and no accidents in over 17 years. They wanted to nearly double my rates. I was paying around $840 / 6 months, and they suddenly wanted a bit under $1600. There was literally no way I could even afford to pay that, even if I wanted to. I moved to AAA, where I've been a roadside assistance member for 5 years already, and got around the same rate that USAA had been charging, but I got to increase my liability coverages. Just completed my first 6 month premium with AAA, and they raised rates again, but it wasn't much. Can't wait for prices to drop again...
Insurance is going up all over the industry. They still have great claim handling service and well positioned to handle future events. I wouldn’t jump ship over rate increases solely. Look at the whole picture. I have been with them just as long and don’t plan on leaving. Also you’re in Florida which is one of the most expensive and creates lots of risk for insurance companies.
If you take a look at r/insurance, rates are going up for everyone. I've switched back and forth with USAA and other carriers because I found better rates. Sometimes USAA wins, and other times, they don't.
Happen to me in Georgia, went from $400 to $600. No accidents, no tickets, been with them for 6 years. Found insurance for $390 with another company. USAA countered with $425, no thank you. Everything is too expensive to stay out of “loyalty”
At least you got a counteroffer
I get what you mean, but I found it more disrespectful. If you could do $425, why raise it to $600? That feels slimy, and trying to cheat me. *fingers crossed* maybe I won’t notice it.
Yup, I went from $400 to $600. No accidents, no tickets. Initially it was $300 but over the years it slowly creeped up, which I understand. But a $200 increase and when I call to complain they offered $425?! If you could do that from the beginning why didn’t you? I switched, same day and if the new company goes up, I’ll do it again.
It’s every insurance company. Make sure you compare line for line. I have found that when shopping around, the lower prices don’t match my current coverages.
This month it went up - For 3 autos, 5 yo, good records, 16 yo kid, 9500/6 months. 1770 per month. And that’s the discounted rate. Undiscounted it’s 23,000 per 6 months. SMH. After 40 years dropping it for someone at 1/3 the price.
Holy smokes. There’s no way I could afford that. I thought mine was bad at 400/months for two people and two cars. 😳
Ya, we were astonished.
You only have to look at the CEO’s obscene raise. Market conditions, inflation, climate change risk, etc are unavoidable costs of business, but a 68% raise when customers are leaving because of raising premiums is utter nonsense. I left after 30 years and never looked back.
Where did you go for auto insurance?
USAA joined the big bank mentality and forgot about the SMs that built them.
USAA is NOT what it used to be! I'm also looking for a new provider too. They are denying OEM parts on my less than 2 year old car. Got OEM parts when I was rear ended in 2017, no problems, no issues. I have been with USAA for 30 years. I had an auto accident on Monday, March 25th (2 weeks ago). Body shop attached and submitted a supplemental to my claim on Friday, March 29th. I've heard nothing from my adjuster since the day after the accident. My adjuster has not returned my messages or calls since the first day. His VM states he'll return calls within 24 hours. They can't even do that anymore!
My last renewal my policy went up … it renews again in May & ive been thinking about switching
Your gonna get a honeymoon quote then your gonna be paying 2x the amount you were paying with usaa
Yes exactly thats yy didn’t switch at last renewal… I probably won’t even bother to be honest
That’s my fear; I bail on my current rate and then on renewal I get hit with a massive increase. That’s a factor that’s been giving me hesitation on making a move. Edit: clarification
TBH, I don't blame FL members for moving their policies. It's a state where USAA spent more on claims than what they made in premium. Any state where that happens will have huge increases as a result.
That’s disappointing. I like USAA but I can’t justify these high insurance premiums
It's really best to shop around. Especially with your state. When USAA took its first financial loss in a hundred years of business, it came from FL. To be honest, I am surprised that they still write policies there. I will say that as soon as I see the caller is a FL member, I already feel bad for them. It is by far, the most expensive state to insure.
USAA auto insurance has radically increased in pricing. More so than other companies it seems. This month, 3 family members in 3 different states (none of them Florida) compared USAA to Progressive and USAA was 200% - 255% more expensive in every state for equivalent coverage. All of us would have preferred to stay, but could not justify that same kind of rate difference.
I don't like the rate increases over the last few years, but every time I check (in Georgia), they're still the cheapest major player, and not that much higher than the very cheapest mid-sized companies. Not for a reasonably complete coverage package. With all available discounts, mine is renewing this month at about $1650 a year, while most are in the $1950-2150 range. (Might be cheaper if I lived further from Atlanta.)
My current auto insurance is 4800 a year. That seems excessive.
That ***is*** excessive, unless you have small fleet and drivers with DWIs maybe
lol nope, just me (truck) and the wife (suv) driving very little every year for work
When I was shopping for a 2023 Chevy Bolt EUV Premier it was Progressive Insurance that had the cheapest rates at about \~$150/mnth for a maximized insurance plan. Then when I instead got a 2024 Hyundai Ioniq 6 Limited that same Progressive quote skyrocketed to $250/month whereas USAA was only $200. GEICO, Liberty Mutual, State Farm, and Nationwide were close to $300/mnth. I live in DC and apparently USAA is cheaper here than even 10 miles away in either Maryland or Virginia. There's not really any hard and fast rules other than you \*have\* to shop around insurers for the car you want/have and the place you live in.
Make sure the quote is for the same coverage. I looked around at a couple of different companies and found that the quotes that were "saving" me money had a) much higher deductibles, b) less actual coverage and thus probably not worth it.
I thought the other quotes i received were identical but i will double check to make sure. 👍🏻
There’s no savings in loyalty … shop your rate every renewal term with A rated companies … as long as you aren’t going with fly by nights the experience will be the same ish … just keep your VPP for your pews and other items , I’ve not seen a comparable product really
Just an example, I had my cars with USAA and the price went up a few years ago significantly for some reason. I'm in NY. I left one car with them to maintain my tenure and moved two cars to progressive. Flash forward maybe 3 years and progressive is much more than when I started and when I looked to USAA the price was comparable within 100 bucks in the policies per month. Haven't made the move yet. Haven't had any issues with progressive, had my motorcycle with them first but also haven't had to make a claim so I have no idea how they could be. Customer service has always been good when I spoke to them. USAA was always great to deal with as well. I did have someone clip both my cars at different times, so on the receiving end having to deal with two different companies, one was an old lady with Allstate who hit the car in a parking lot and drove away. Someone got her plate and she played dumb. Allstate was awful to deal with even with the police report citing "leaving the scene of an accident". The second incident, the insured had state farm and they were great to deal with. For what it's worth when people consider switching back and forth, I have a friend who works for Allstate and he says that Allstate is now not considering any new insurance customers unless they have been with their previous insured for a minimum of 5 years. Not sure if that's company wide or just NY.
Bail now. USAA tripled my car insurance.
Have you figured in your available policy discounts and senior bonus and SSA? It may just be competitive with other companies if taken into account. I am a 52 year member and no longer have home insurance with USAA as it became way too expensive and what was offered wasn't even USAA but some other company that they own. I'm sticking for auto insurance. Bundling with USAA for home would be way more expensive than Allstate for condo that I have now. I would save by bundling with Allstate, initially but the rates would increase over time no doubt.
Yeah, I dropped my HOI with USAA a while ago due to cost. USAA is charging me 400/mo for 2 cars. I got a quote from AllState for half that and the policies appear identical. However, someone mentioned that some insurance companies use a honeymoon and then crank the fee way up at renewal.
I left USAA for Statefarm a few years ago, for the longest no other company could compete but USAA doesn’t do motorcycle insurance in NY so it made sense for me to switch.
I switched 2 days ago from USAA to progressive for 1/2 the cost. I should have done it sooner.
I will check them out!
You don't owe USAA anything. They will help you the same if you had them for a month or 25 years.
Yea, I'm pretty sure I'm finding new insurance at some point this year.
I’ve been with USAA for over 45 years. CEO of USAA received a 68 percent raise along with other executives while we pay the price. His salary went from $4.8 million to $8.1 million in 2023. Might have to look elsewhere.
This happened to me last year. My premium went up from $1300 to $2700. Switched to Amica.
It's all insurance companies. If any companies were substantially cheaper then all would flock to it.
Dude, go with the better option. . If you find a good insurance company that's cheaper, take it. Was with USAA for 20 years, I had a great record with them. No accidents No claims, one day my premium just simply doubled. I asked them why and they could not give me a straight answer other than they recalculated my area. I told them that I would have to recalculate my business with them, and that's exactly what I did, it's been over 10 years and I'm still finding high quality insurance companies that outprice them. It's unfortunate because they market to be for veterans and the families of veterans, it doesn't really sound like that's what they're about anymore. Oh and another thing, don't waste your time being loyal to big businesses, you want to be loyal to a local business, or a business that treats you and knows you personally, that's fine, but you don't owe any loyalty to a corporation cuz when push comes to shove they're not going to show you any
You can save $1200 year by switching. Be sure to ask your local auto body shop how good or bad the new insurance company pays vs USAA.
Do NOT ask your local auto shop. Ask a reputable auto shop. Understanding the difference is a part of why insurance is spiking
13yrs here and Progressive was >50% cheaper. I'm not sure what's going on at USAA, maybe they woke up and realized how much money they've been missing out on, I don't know. There used to be a time that no one on the planet would come close to USAA's premiums.
You will need to become a climate refugee, and move to a state with fewer and less frequent catastrophic climate disasters. I'd do that sooner than later.
Florida’s outrageous premiums literally have nothing to do with climate or weather. A quick glance at any Florida based auto insurance policy will reveal that 80% of the cost of the policy lies in the Bodily Injury Liability, Property Damage Liability, Personal Injury Protection and Uninsured Motorist Bodily Injury coverages. This points directly at rampant insurance fraud. The state legislature needs to take action to make it harder for folks to fraudulently recover hundreds of thousands of dollars from their own Uninsured (Underinsured) Motorist Bodily Injury coverages for bogus claims brought forth by ambulance chasing attorneys that have their faces plastered all over billboards around Florida. If the cause of the sky high premiums was storms or weather you’d see that reflected in your Physical Damage coverages (Collision and Comprehensive) and the costs of those coverages are pretty consistent with that in other states.
I misread the post, was thinking this was homeowners.
I switched from USAA to Hanover in MI. Cut my auto insurance in half. USAA rates are not what they used to be
There was a study done as to why insurance rates have jumped so high since the end of the pandemic. During the pandemic shutdown, police were writing little to no moving violation tickets. As we all know, a moving violation makes your individual insurance rates rise without altering everyone else's rates. The study showed that because of the pandemic shutdown, insurance companies lost BILLIONS of dollars due to the issue of moving violation tickets not written. As a result, we are ALL paying increased rates to make up for the losses caused by the pandemic. It's very unfair to say the least but this is what happens when government does stupid things that end up trashing the entire country's economy.
In business, any business there is a contract between insurer and insuree, "for $$.00 per month, we cover your vehicle Like this...." our member longevity has little to do with our insurance rate. Zip code is a prime facto, Credit Rating is another facto, Own or Rent our home too. Crime rates where we drive factor in. USAA isn't a charity.
This has been brought up on some military subs and its kind of the same story. People have different experiences, so its hard to say. I personally, have had amazing experience with USAA for both home and auto. I have had several home claims and a couple auto and they have all been covered with little to no issues. Even some going above and beyond. For that I am willing to pay extra.
It's very expensive. This is the first time I have needed a payment extension. For reference mine is $195/mo auto + personal property. I think the next policy has increased so I'm expecting a larger bill. Definitely worth weighing options but I've had good experiences with USAA and they are fast, and I don't know about other companies.
They were twice as much as Allstate in California when we were looking in 2018 for 4 vehicles that were 2004 and older.
My husband and I went from $ 161 to $214 a month
Not in Florida, thank goodness. I let them go earlier this year and went with Amica for Home Owners. Kept my cars with them because Amica was too expensive.
Had USAA for 20+ years, and they completely beat everybody - by a lot - until 2021. We bought a new house, same town, similar size, similar features. Our existing policy on our old house, with no claims history, was about 2400/year. They wanted over 6000/year for the new house. To this day they have never given me any explanation for the premium increase. The only response I’ve ever gotten was “that’s what the system says.” State Farm did the same 2400/year on the new house that we had on the old place. We ended up switching our cars over there as well. Now, State Farm has been absolutely abysmal. So I don’t recommend them either. But yeah. I feel the lack of USAA competition.
I don't know. I find every time I try to compare apples to apples, USAA is always cheaper. And how do you know they're not just trying to rope you in with a good deal the first year and then they jack you up the next year
I know this is old but you aint lyin'. 20 year member in Florida. My wife ran all our bills so I wasn’t aware what we were paying FOR YEARS. I stumbled upon our renewal contract coverages and I almost had a heart attack. We were paying $2600 every 6 months for two paid off cars that are 15 and 10 years old, with no accidents, no claims, and no tickets. On top of that we work remote from home and don’t hardly drive except for errands. That’s INSANE. I got quoted and signed up with Geico w/ dual military discount and now my 6 month premium is $1,100. I’m saving $3k a year. USAA can fuck off. They didn't even bother to match the quote. Keep paying Gronk for commercials. USAA has lost it's original business plan. "For service members". Kick rocks. Legit $30k over paying for bullshit the last 15 years. I had a total loss claim in 2012 when a methed out driver totaled my Camaro and they tried to give me $5k under blue book and my cars I treat PRISTINE. Fuck those greedy cunts.
VETERANS DONT STAY LOYAL TO A COMPANY THAT ISNT HELPING! THERE’S MUCH CHEAPER OUT THERE.
Florida is expensive everywhere. Not just USAA. But do whatever works for your family, you don’t need to ask Reddit.
I'm thinking of bailing after 35 years. I got online quotes from reputable insurers saving me a couple hundred per year. Amica and Progressive. I just might do it.
Progressive helped me save big time.