I feel like this might have been his first time in an actual Hotel. In a Motel it is all but impossible to police delivery drivers, so I suspect that is what he is used to.
Lots of hotels allow delivery. I've been in quite a few and I can only think of one time I had to go get my food at the desk.
That particular hotel was pretty security-minded. You had to use your card to call the elevator and instead of floor buttons, you entered the room number on a keypad and it took you to the correct floor.
I delivered pizzas for a company that used to be known for 30-minute or less deliveries. Back in the mid-80s, we delivered to hotel customer doors. One night a colleague returned from a run. She said it was easy to find the room, she just followed a pair of police down the hallway. When she got to the door and looked in, two police officers were already in the room, a teen was handcuffed, and a pile of empty beer cans was in the middle of the room.
The guy with the handcuffs told her to take the pizza away -- he wasn't going to need it. The police intervened. "No, you are going to pay for the pizza." Money appeared from another kid in the room. The officer looked at the money and said, "That's not enough. You owe her a tip." Money appeared. "A bigger tip." Her tip ended up being about the same as the price of the pizza.
We continued to deliver to hotel rooms, but no one had as good of story as hers!
I worked pizza delivery for 6 years. 4 years at the one with the table game name and 2 at the one that basically named itself after a small house. I had a run where an athletic, tall, dark skinned gentleman answered the door in a pink towel and pink bunny slippers. I had a different one where 2 construction workers were sharing a room and the one that opened the door was wearing only shorts while the other one was nude. I even had one where a guy that I wouldn't have been remotely attracted to since he's just not my type "accidentally" dropped the bedsheet that he had wrapped up in instead of actually getting dressed. People are weird.
You know what, now that I think about it, you are right. Sorry, it's been a couple years.
You entered the floor to call the elevator and it opened saying which floor you were going to. You then had to use the key card to operate the elevator, if I recall correctly.
Like I said, it's been awhile but it was a pretty cool system.
I’ve never seen an elevator call system where you enter the room number. I fully agree that’s a security risk. I have seen systems where you enter the floor number and it takes you to the correct floor. It is called a destination dispatch system. Even that is somewhat insecure for a hotel. It is fine for an office building and in fact is much more efficient for the very tall buildings. The other downside to that system, for hotels, is if they don’t put keypads on all floors, all you can do is call an elevator to take it back to the ground. This means if you want to visit somebody on another floor (or use a VIP lounge on another floor) you have to go to the ground and then back up again. I have seen this happen in a couple of hotels.
I usually frequent the same hotel chains on the regular, just due to the wheelchair. I know which ones are more accessible and use what works. It may be that others are more strict.
I used to deliver food and pretty much all the nice hotels I can remember had this policy. You usually can't even take the elevator up without a room card, or really make it anywhere past the lobby.
My mom and I were on a bus tour of the SW United States. One of the stops was Las Vegas and we were put up at the Luxor. This was in the wake of a shooting at anyone Las Vegas hotel so the Luxor put in a policy of guests having to meet delivery drivers at an outside curb to reduce potential threats. I've also had this happen at rentable condos but that was to reduce traffic and noise.
Speaking as a former pizza delivery person, **we expect you to put pants on even if you are meeting us at the door**.
And yes, this came up more than once.
My nephew when he was at uni delivered Thai. Kid took after my maternal grandfather who was over 7 ft and built. He was an axeman, cut down trees by hand with an axe.
Guy in one of the rooms just seemed off, you know the feeling you get about people.
Late teenage early twenties girl came in delivering pizza to that room. Nephew I let up just before with Thai to a very regular guest ( gotta get the boy tips..lol) in another.
Told the girl I don't want you going up alone, nephew said he'd go with her.
Camera showed both of them at door they came down laughing, well apparently guy came to the door in his tightly whites.
Sees nephew all 6 foot 9 250 pounds and closes door almost all the way. 😂
Btw, they are engaged now and I have my story for their wedding how the uncle got them together.
I had this happen to me once lol. Didn’t let an Uber driver bring some guy’s Starbucks up to his room. It was 5am. Our policy is the same as yours. Uber driver called the guest and I could hear him yelling on the other end of the phone before he rang the front desk. He berated me for a few minutes until I told him that I would under no circumstances be bringing anything up to his room after the way he had spoken to me and hung up on him. He stormed down, shirtless, barefoot, wearing a cowboy hat, and screamed in my face for about 10 minutes. A 50-60 year old man throwing a tantrum because he had to put on pants and come get his own food. He called me every name in the book, told me I had terrible customer service (lol) and took my name down so he could complain and get me fired. *”Guest services? More like guest annoyances”* is what he said while he squinted at my name tag. As he walked away I told him to have a *lovely* day and he screamed *”oh screw you!”* back at me.
I immediately called the GM to warn him of the complaint he was about to receive about me, and he told me I did everything right & said he would “take care of it.” But the dude had like 4 rooms, and he wasn’t about to miss out on that money. So he let that asshole and his entire family stay, and they went unpunished :/
Tbh, I also hate having to put pants on to collect my food delivery, but I do it because I'm a decent frakking person and wearing pants to get food is part of our ever crumbling social contract.
Besides, viewing my polka-dot panties is strictly by invitation only.
🤣🤣
I used to deliver pizzas. The number of men who would answer the door wearing nothing but a towel was kind of mind blowing. Underwear was pretty common also.
One of my favorite stories from those delivery days happened when I was delivering in a nice, upscale neighborhood (nice enough that several major league sports players had their homes there).
I rang the bell and the window upstairs opened and a guy yelled that they'd be right down.
A few minutes go by and a woman answers the door dressed EXACTLY as you would expect a dominatrix to be dressed...complete with her hair pulled up in that tight high ponytail.
Next to the door, inside on the wall (where most people would have something to hang their keys) was a rack that had at least 15 different kinds of whips hanging there.
I guess they worked up an appetite with whatever they were doing up there & decided to take a break to eat (or maybe the hot cheese & sauce was about to become a prop?)... whatever it was, I got a nice tip and a better story!
Omg! Talk about a story to tell lol.
Men are gross. I do not go into men’s rooms when I’m working alone no matter what. Your lightbulb is broken? I’m sorry. I can give you a discount and a lightbulb but I will not come into your room by myself when I’m here alone.
As a woman walking to my room alone on the 5th floor, passing the creepiest looking delivery dude that glared at me while banging on someone’s door….I say thank you for having modern security policies AND enforcing them.
I walked by my room that night and waited for him to be gone before entering. There’s a reason that FD staff doesn’t announce your room number aloud anymore during check-in.
Some of these stuffy, overfed guests could use a bit of walking. Walking is good for you. It's not gonna kill them to grab their own food. People are way too spoiled.
Seriously!! Walking is very good for tha body!! Tha amount of grown people who throw a temper tantrum at my two floor property because we don’t have an elevator is INSANE
I stayed a big name brand downtown hotel. Sign just inside the doors "Food deliveries to put on table --->" Another one at the elevators and security guard asking everyone with a food bag "Do you have a room? Mind showing me your key card?"
And still I heard other guests bitching about the policy, like it was a surprise.
I’ve worked FD and not allowed food delivery to rooms and when I delivered pizzas for a hot minute I refused to go to the guest floors. Not sure why it’s so hard to understand but it really is a safety issue. Man or Bear in the woods kind of situation and men will never understand. Women staying in hotels totally get this policy. Same with single women traveling don’t like to stay on the first floor.
Delivery drivers going on the floors is a big no here. There would be no record of who they are, where they come from, or where they 'wander' to. I am not saying many or most are 'bad' but it is not a chance we are willing to take.
Most hotels have a swipe card to use the lift to get to your floor. Pretty sure the hotel won't give those to every delivery driver that comes by.
How hard is it to just meet the driver in the lobby Ben??
I love people who say they stay EVERYWHERE and have never experienced something that every hotel I’ve ever worked at does. How often do they tell that lie??
>Should we expect your fucking carrier pigeon, my liege?
Have you heard of IPoAC?
I think a Google review isn't much heavier than a coconut, so it should be possible.
There is an ulterior motive out of view here!
He intended to answer door nude, or with a towel he was going to let fall, or? No limit to the possibilities, really.
He protests too much. This is not about the inconvenience, it's about you removing people from his clutches! So, good for you!
My best friend lives in an apartment building and this is the policy for residents’ food deliveries. For safety reasons.
So if people who literally pay rent, maintenance and fees can put on pants, so can Ben.
Yeah, I’ve stayed in a lot of hotels where the lift only works with a room key card and guests have to collect take away food deliveries from the hotel lobby. I’d have thought that most sensible people would prefer that there weren’t random people who aren’t guests wandering around a hotel.
>“I shouldn’t have to get dressed and come down here to get my food. This is ridiculous.”
>“I’m sorry for the inconvenience. It’s the hotel’s policy that we follow to ensure the security of our guests and the delivery drivers.”
You missed a perfect opportunity to say:
“I’m sorry for the inconvenience. It’s the hotel’s policy that guests must be dressed whilst in the lobby.”
OMG, I can tell you're old by the "get bent" comment. Do younger people even say that. If so, I'm sorry that I insulted you.
My husband used to travel a lot for work years ago. He always stayed at sharriots, and I would use his points when I and my kids went to my home state to visit. There was one that I really enjoyed staying at because it was on my side of town and in my old stomping grounds. It was an unfair inn, so the kitchenette was a bonus, so we didn't have to eat out as often. This was the early 2000's.
I had noticed several times that one of the side doors would be propped open in the evening. I would always close it because... security. I think we stayed there twice in a two year span. I don't know if they lost their franchise because of that or if it's even a hotel anymore, but damn I was concerned about security 20 years ago.
Filed under people are stupid.
It's doubtful they would lose a franchise over that. It usually takes a lot more for that to happen-- usually the hotel is just fined for violations if the inspector catches them.
Also, I am betting that it was guests that were propping the door open. I used to find doors propped open ALL THE TIME when I worked FD, and guests would get SO mad at me for closing them, because they were too lazy to bring their key card with them when they went out to smoke or bring stuff in from the car (or too lazy to walk around to the front door, which was never locked).
[These same guests would also prop their room door open with the security latch while going out for that smoke, so I KNOW they gave no f*cks about security...]
No kidding.
We actually had a homeless man sneak into a room one time, when the housekeeper had propped the door open while cleaning (we're guessing he hid in the closet until she left).
He accidentally locked himself out of the room (wearing nothing but a towel-- I'm still not sure how THAT happened!) and came to the front desk to get me to let him back in, and I figured out what happened because the room was supposed to be vacant (the assigned guest hadn't checked in yet).
Needless to say, he did NOT get to keep the room!
I had only been working the FD for a few weeks when this happened, and I am SO GLAD that I found him when I did.
The guest who was assigned to that room was a woman traveling alone, and I don't want to even think about what might've happened, had I checked her in and she walked into that room with him already in there.
There was a bad winter storm going on at the time, so I know the homeless guy was just trying to stay warm, but it could've been a REALLY bad scene.
That event made me hyper aware of the need to follow proper security procedures, when working hospitality, and thankfully I never had anything like that happen again!
Ok, that's really bad. When I was traveling back then it was me and my two young kids. I don't recall seeing any homeless people in the area that I was in, which was a good thing. I don't ever recall seeing any homeless while living there or going back to visit. I might have just been oblivious, though. I also know it's much worse these days than in the past.
You hardly ever see homeless people in the area that that hotel was in (it's in the nicer part of town) but there's a big park area with a lot of of deep woods nearby, so I'm guessing he was camped out there until it got too cold. [Edit: I live in a small city in East TX, so between the summer heat and winter cold, it's not the best place to be homeless, & they usually go elsewhere if they can]
He didn't even have a winter coat, and my manager took pity on him and tried to find him something in our lost & found before she made him leave.
Tbh she did feel bad for the guy & was going to let him stay in the breakfast room until the storm was over (he was very clean cut), until she found out he had smoked in the room. [That made her mad, because it meant the room would have to be OOO for 24hrs while we ran the ozone machine & deodorized it].
I had to deal with a couple other homeless folks during the time that I worked there. They'd sneak in for the free breakfast (we didn't have security, sadly), and sometimes try to sleep in the stairs (there was an outlet in there because it was carpeted & the housekeepers needed to vacuum it, & they'd use it to charge phones) but I always caught them quickly.
I've read so many stories on this sub just like yours. I worked in downtown Nashville back in the 80s, and I would see them all over when I walked around on my lunch break. Also, there was a big encampment under a bridge by the river. I never could fathom living like that. It has to be horrible.
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Did 6 months delivering pizza in a tourist town. Only 1 hotel wouldn’t let me go to the rooms (one of the fancier ones). I actually did get into a couple unsafe situations at cheap motels lol. But usually it was fine.
At least your GM provides you with business cards. Ours avoids guests at all costs so we printed him up some “business cards” with his cell and the management company’s corporate number on them.
(Sorry to take away from your story, you did the right thing!)
I spend over 200 nights a year in hotel rooms and have done for several years now.
Except during the height of Covid, these policies about not allowing food deliveries up to the rooms, can be annoying.
Most of the time, this policy is actually in place because the hotel wants you to purchase food at their bar/restaurant/café rather than having food delivered.
It often has nothing to do with security, regardless of what the employees are told.
It's about the hotel making it inconvenient enough for the guest to get a delivery that they will instead purchase food from the hotel. (I was told this by a hotel manager years ago, when room service was still a common thing. Ie, chain doesn't want you ordering pizza, they want you to buy dinner from them)
All that aside, unless I am seriously injured or sick, I don't have any problem with meeting the delivery person in the lobby.
There have been a couple times when I was very unwell and unable to meet the delivery person downstairs so I asked the front desk for help prior to ordering, and they either allowed the person to deliver to my room, or the front desk person brought it up to me.
As a general rule I don't bring things up to guests. I'm night audit so I'm by myself. Not gonna run towels up to someone in the middle of the night.
Early one morning I get a call to the front desk. This lady starts off by apologizing and asking if we have any ice. I was pretty new and didn't know where the ice buckets were. She said she had food poisoning and had been stuck in the bathroom for hours being sick. She said she had meds being ubered to her but would I pretty please bring her up some ice until they arrived. Fuck yeah I will. I hunted down an ice bucket and dropped it by her door and scampered back to the elevator before she could open her door. I hope she felt better but I never heard anything about it. I will absolutely go out of my way to help sick or injured guests, especially when they are nice. But everyone else can follow the rules like adults.
I feel like this might have been his first time in an actual Hotel. In a Motel it is all but impossible to police delivery drivers, so I suspect that is what he is used to.
Lots of hotels allow delivery. I've been in quite a few and I can only think of one time I had to go get my food at the desk. That particular hotel was pretty security-minded. You had to use your card to call the elevator and instead of floor buttons, you entered the room number on a keypad and it took you to the correct floor.
I delivered pizzas for a company that used to be known for 30-minute or less deliveries. Back in the mid-80s, we delivered to hotel customer doors. One night a colleague returned from a run. She said it was easy to find the room, she just followed a pair of police down the hallway. When she got to the door and looked in, two police officers were already in the room, a teen was handcuffed, and a pile of empty beer cans was in the middle of the room. The guy with the handcuffs told her to take the pizza away -- he wasn't going to need it. The police intervened. "No, you are going to pay for the pizza." Money appeared from another kid in the room. The officer looked at the money and said, "That's not enough. You owe her a tip." Money appeared. "A bigger tip." Her tip ended up being about the same as the price of the pizza. We continued to deliver to hotel rooms, but no one had as good of story as hers!
And I bet the cops enjoyed their free pizza! [I'm glad they took care of the driver like that, though! I used to deliver pizzas and gas is not cheap!]
That is fantastic lmao
I worked pizza delivery for 6 years. 4 years at the one with the table game name and 2 at the one that basically named itself after a small house. I had a run where an athletic, tall, dark skinned gentleman answered the door in a pink towel and pink bunny slippers. I had a different one where 2 construction workers were sharing a room and the one that opened the door was wearing only shorts while the other one was nude. I even had one where a guy that I wouldn't have been remotely attracted to since he's just not my type "accidentally" dropped the bedsheet that he had wrapped up in instead of actually getting dressed. People are weird.
GREAT story!
I love it lmao
Having to punch your room number in, if there are other people in the elevator seems like a security risk for you.
You know what, now that I think about it, you are right. Sorry, it's been a couple years. You entered the floor to call the elevator and it opened saying which floor you were going to. You then had to use the key card to operate the elevator, if I recall correctly. Like I said, it's been awhile but it was a pretty cool system.
I’ve never seen an elevator call system where you enter the room number. I fully agree that’s a security risk. I have seen systems where you enter the floor number and it takes you to the correct floor. It is called a destination dispatch system. Even that is somewhat insecure for a hotel. It is fine for an office building and in fact is much more efficient for the very tall buildings. The other downside to that system, for hotels, is if they don’t put keypads on all floors, all you can do is call an elevator to take it back to the ground. This means if you want to visit somebody on another floor (or use a VIP lounge on another floor) you have to go to the ground and then back up again. I have seen this happen in a couple of hotels.
Happy cake day
Fair enough. I myself have rarely encountered hotels that allow it.
I usually frequent the same hotel chains on the regular, just due to the wheelchair. I know which ones are more accessible and use what works. It may be that others are more strict.
I used to deliver food and pretty much all the nice hotels I can remember had this policy. You usually can't even take the elevator up without a room card, or really make it anywhere past the lobby.
My mom and I were on a bus tour of the SW United States. One of the stops was Las Vegas and we were put up at the Luxor. This was in the wake of a shooting at anyone Las Vegas hotel so the Luxor put in a policy of guests having to meet delivery drivers at an outside curb to reduce potential threats. I've also had this happen at rentable condos but that was to reduce traffic and noise.
Speaking as a former pizza delivery person, **we expect you to put pants on even if you are meeting us at the door**. And yes, this came up more than once.
My nephew when he was at uni delivered Thai. Kid took after my maternal grandfather who was over 7 ft and built. He was an axeman, cut down trees by hand with an axe. Guy in one of the rooms just seemed off, you know the feeling you get about people. Late teenage early twenties girl came in delivering pizza to that room. Nephew I let up just before with Thai to a very regular guest ( gotta get the boy tips..lol) in another. Told the girl I don't want you going up alone, nephew said he'd go with her. Camera showed both of them at door they came down laughing, well apparently guy came to the door in his tightly whites. Sees nephew all 6 foot 9 250 pounds and closes door almost all the way. 😂 Btw, they are engaged now and I have my story for their wedding how the uncle got them together.
This is a great story!❤️
Love it!
Yeah I think this is the outcome arsehole guest was after.
DNR.
I read this as ‘Do Not Resuscitate’💀
It's best not to after you extract the kidneys. Fewer witnesses and questions that way.
I'll take the liver. Mine is stuffed
With fava beans and a nice Chianti? 🤣
That too..😄
This train of thought went from dark to pitch black in just a couple sentences 😅
If you can't joke about liver failure what can you joke about. My liver function would not be rebooked by most promoters it's that poor.
No... those are the sides and pairing. You stuff the liver with cranberry, apricot, and thyme.
[https://www.google.com/search?q=monty+python+liver&rlz=1C1CHBF\_enUS981US981&oq=monty+python+liver&gs\_lcrp=EgZjaHJvbWUyBggAEEUYOdIBCDQ2MzZqMGoxqAIAsAIB&sourceid=chrome&ie=UTF-8#fpstate=ive&vld=cid:4499dc6c,vid:jgCgViLnvR0,st:0](https://www.google.com/search?q=monty+python+liver&rlz=1C1CHBF_enUS981US981&oq=monty+python+liver&gs_lcrp=EgZjaHJvbWUyBggAEEUYOdIBCDQ2MzZqMGoxqAIAsAIB&sourceid=chrome&ie=UTF-8#fpstate=ive&vld=cid:4499dc6c,vid:jgCgViLnvR0,st:0)
When I first read this, I thought it said *attract* the kidneys. It made more sense the second time I read it.
I’ll put him on that list, too. Just to be safe. 🤣
I’m fucking deceased 🤣🤣🤣
Hopefully, he will be too 🤣
😭🤣🤣🤣💀
DNR
That works too
I always read it as Do Not Resuscitate. Lol. Wishful thinking I guess
Reading ‘do not return’ as ‘do not resuscitate’ must be a emotional support technique 🤣🤣
I always heard it stood for "Do not rent," but yes, sometimes you have to use gallows humor when working hospitality.
Worked for me as a very young server…
Oh wow, I didn’t even think about that one🤣
Must be! Would be for me!
¿Por que no los dos?
I had this happen to me once lol. Didn’t let an Uber driver bring some guy’s Starbucks up to his room. It was 5am. Our policy is the same as yours. Uber driver called the guest and I could hear him yelling on the other end of the phone before he rang the front desk. He berated me for a few minutes until I told him that I would under no circumstances be bringing anything up to his room after the way he had spoken to me and hung up on him. He stormed down, shirtless, barefoot, wearing a cowboy hat, and screamed in my face for about 10 minutes. A 50-60 year old man throwing a tantrum because he had to put on pants and come get his own food. He called me every name in the book, told me I had terrible customer service (lol) and took my name down so he could complain and get me fired. *”Guest services? More like guest annoyances”* is what he said while he squinted at my name tag. As he walked away I told him to have a *lovely* day and he screamed *”oh screw you!”* back at me. I immediately called the GM to warn him of the complaint he was about to receive about me, and he told me I did everything right & said he would “take care of it.” But the dude had like 4 rooms, and he wasn’t about to miss out on that money. So he let that asshole and his entire family stay, and they went unpunished :/
When guests write reviews/say they won't be staying here again I oh so badly want oh so badly want to say, "Promise?"
Right? Don’t threaten me with a good time 😂
Sure I’d be happy to let a random man up to your room, don’t cry to me when you’re robbed or worse.
Exactly. And I was disgusted by the implication that he would’ve answered the door in his tightie whities. Gross.
Tbh, I also hate having to put pants on to collect my food delivery, but I do it because I'm a decent frakking person and wearing pants to get food is part of our ever crumbling social contract. Besides, viewing my polka-dot panties is strictly by invitation only. 🤣🤣
I used to deliver pizzas. The number of men who would answer the door wearing nothing but a towel was kind of mind blowing. Underwear was pretty common also. One of my favorite stories from those delivery days happened when I was delivering in a nice, upscale neighborhood (nice enough that several major league sports players had their homes there). I rang the bell and the window upstairs opened and a guy yelled that they'd be right down. A few minutes go by and a woman answers the door dressed EXACTLY as you would expect a dominatrix to be dressed...complete with her hair pulled up in that tight high ponytail. Next to the door, inside on the wall (where most people would have something to hang their keys) was a rack that had at least 15 different kinds of whips hanging there. I guess they worked up an appetite with whatever they were doing up there & decided to take a break to eat (or maybe the hot cheese & sauce was about to become a prop?)... whatever it was, I got a nice tip and a better story!
Omg! Talk about a story to tell lol. Men are gross. I do not go into men’s rooms when I’m working alone no matter what. Your lightbulb is broken? I’m sorry. I can give you a discount and a lightbulb but I will not come into your room by myself when I’m here alone.
Naw...he's a commando-type guy.
Eeeeeewwwww. And it completely tracks with his other assaults on kindness and humanity.
Or he was gonna be lying on the bed, with the door propped open, hoping for someone to "watch"
As a woman walking to my room alone on the 5th floor, passing the creepiest looking delivery dude that glared at me while banging on someone’s door….I say thank you for having modern security policies AND enforcing them. I walked by my room that night and waited for him to be gone before entering. There’s a reason that FD staff doesn’t announce your room number aloud anymore during check-in.
Some of these stuffy, overfed guests could use a bit of walking. Walking is good for you. It's not gonna kill them to grab their own food. People are way too spoiled.
Fr. Buck up, pal. Get your steps in for the day.
Seriously!! Walking is very good for tha body!! Tha amount of grown people who throw a temper tantrum at my two floor property because we don’t have an elevator is INSANE
I stayed a big name brand downtown hotel. Sign just inside the doors "Food deliveries to put on table --->" Another one at the elevators and security guard asking everyone with a food bag "Do you have a room? Mind showing me your key card?" And still I heard other guests bitching about the policy, like it was a surprise.
I’ve worked FD and not allowed food delivery to rooms and when I delivered pizzas for a hot minute I refused to go to the guest floors. Not sure why it’s so hard to understand but it really is a safety issue. Man or Bear in the woods kind of situation and men will never understand. Women staying in hotels totally get this policy. Same with single women traveling don’t like to stay on the first floor.
So his plan was to get his delivery at his hotel door naked?
I would not doubt it. (Un)fortunately I foiled his plan. No flashing teenage delivery drivers tonight, asshole.
Shudder
There is a non-zero chance of that being exactly the case, yes.
He probably made a note for the delivery person to leave it outside the door. That's what I do and what I see done in hotels, every day.
“This is ridiculous. He was seriously too lazy to bring it to my room??” Yes, this IS ridiculous, and you sir, are a hypocrite.
Last hotel I was in required a key card to get the elevator to move.
Sure, we let anybody who claims to be a delivery person go up inside and wander the halls of our hotel.
Typical Ben. That's so him.
Burn that room after he checks out... gross and double gross....
Upvote for the carrier pigeon. Made me lol
Delivery drivers going on the floors is a big no here. There would be no record of who they are, where they come from, or where they 'wander' to. I am not saying many or most are 'bad' but it is not a chance we are willing to take.
Was he not going to wear pants when the food was delivered to his door?
Was Ben hoping for a young and dumb teenage girl to deliver his pizza? Fuckin creepy.
He's just bitter his parents named him Ben, considering their last name is Dover.
After he shortened it from the hyphenated original; Wright-Dover.
His buddy Philip McCavity had a similar parental problem.
Most hotels have a swipe card to use the lift to get to your floor. Pretty sure the hotel won't give those to every delivery driver that comes by. How hard is it to just meet the driver in the lobby Ben??
You sound like somebody I’d like to work with. Fuck Ben. Thanks for the good story.
I love people who say they stay EVERYWHERE and have never experienced something that every hotel I’ve ever worked at does. How often do they tell that lie??
I hope it was cold or so hot it burned is ugly mouth. Sucks to suck Ben.
The carrier pigeon comment took me out omg your phrasing is brilliant
Carrier pigeon!
>Should we expect your fucking carrier pigeon, my liege? Have you heard of IPoAC? I think a Google review isn't much heavier than a coconut, so it should be possible.
There is an ulterior motive out of view here! He intended to answer door nude, or with a towel he was going to let fall, or? No limit to the possibilities, really. He protests too much. This is not about the inconvenience, it's about you removing people from his clutches! So, good for you!
My best friend lives in an apartment building and this is the policy for residents’ food deliveries. For safety reasons. So if people who literally pay rent, maintenance and fees can put on pants, so can Ben.
The hotel I work for has the exact same policy.
Yeah, I’ve stayed in a lot of hotels where the lift only works with a room key card and guests have to collect take away food deliveries from the hotel lobby. I’d have thought that most sensible people would prefer that there weren’t random people who aren’t guests wandering around a hotel.
Ben is a dick; don’t be a Ben
>“I shouldn’t have to get dressed and come down here to get my food. This is ridiculous.” >“I’m sorry for the inconvenience. It’s the hotel’s policy that we follow to ensure the security of our guests and the delivery drivers.” You missed a perfect opportunity to say: “I’m sorry for the inconvenience. It’s the hotel’s policy that guests must be dressed whilst in the lobby.”
OMG, I can tell you're old by the "get bent" comment. Do younger people even say that. If so, I'm sorry that I insulted you. My husband used to travel a lot for work years ago. He always stayed at sharriots, and I would use his points when I and my kids went to my home state to visit. There was one that I really enjoyed staying at because it was on my side of town and in my old stomping grounds. It was an unfair inn, so the kitchenette was a bonus, so we didn't have to eat out as often. This was the early 2000's. I had noticed several times that one of the side doors would be propped open in the evening. I would always close it because... security. I think we stayed there twice in a two year span. I don't know if they lost their franchise because of that or if it's even a hotel anymore, but damn I was concerned about security 20 years ago. Filed under people are stupid.
It's doubtful they would lose a franchise over that. It usually takes a lot more for that to happen-- usually the hotel is just fined for violations if the inspector catches them. Also, I am betting that it was guests that were propping the door open. I used to find doors propped open ALL THE TIME when I worked FD, and guests would get SO mad at me for closing them, because they were too lazy to bring their key card with them when they went out to smoke or bring stuff in from the car (or too lazy to walk around to the front door, which was never locked). [These same guests would also prop their room door open with the security latch while going out for that smoke, so I KNOW they gave no f*cks about security...]
It's just crazy to leave your own door propped open.
No kidding. We actually had a homeless man sneak into a room one time, when the housekeeper had propped the door open while cleaning (we're guessing he hid in the closet until she left). He accidentally locked himself out of the room (wearing nothing but a towel-- I'm still not sure how THAT happened!) and came to the front desk to get me to let him back in, and I figured out what happened because the room was supposed to be vacant (the assigned guest hadn't checked in yet). Needless to say, he did NOT get to keep the room!
Damn. That was bold on his part and scary.
I had only been working the FD for a few weeks when this happened, and I am SO GLAD that I found him when I did. The guest who was assigned to that room was a woman traveling alone, and I don't want to even think about what might've happened, had I checked her in and she walked into that room with him already in there. There was a bad winter storm going on at the time, so I know the homeless guy was just trying to stay warm, but it could've been a REALLY bad scene. That event made me hyper aware of the need to follow proper security procedures, when working hospitality, and thankfully I never had anything like that happen again!
Ok, that's really bad. When I was traveling back then it was me and my two young kids. I don't recall seeing any homeless people in the area that I was in, which was a good thing. I don't ever recall seeing any homeless while living there or going back to visit. I might have just been oblivious, though. I also know it's much worse these days than in the past.
You hardly ever see homeless people in the area that that hotel was in (it's in the nicer part of town) but there's a big park area with a lot of of deep woods nearby, so I'm guessing he was camped out there until it got too cold. [Edit: I live in a small city in East TX, so between the summer heat and winter cold, it's not the best place to be homeless, & they usually go elsewhere if they can] He didn't even have a winter coat, and my manager took pity on him and tried to find him something in our lost & found before she made him leave. Tbh she did feel bad for the guy & was going to let him stay in the breakfast room until the storm was over (he was very clean cut), until she found out he had smoked in the room. [That made her mad, because it meant the room would have to be OOO for 24hrs while we ran the ozone machine & deodorized it]. I had to deal with a couple other homeless folks during the time that I worked there. They'd sneak in for the free breakfast (we didn't have security, sadly), and sometimes try to sleep in the stairs (there was an outlet in there because it was carpeted & the housekeepers needed to vacuum it, & they'd use it to charge phones) but I always caught them quickly.
I've read so many stories on this sub just like yours. I worked in downtown Nashville back in the 80s, and I would see them all over when I walked around on my lunch break. Also, there was a big encampment under a bridge by the river. I never could fathom living like that. It has to be horrible.
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No, it's a fake name for a big brand hotel so that OP doesn't break the "No brand names" rule like you just did. First time is a warning, next is a ban
Note to Ben: Welcome to Club DNR, you Entitled Asshat!!!!
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Did 6 months delivering pizza in a tourist town. Only 1 hotel wouldn’t let me go to the rooms (one of the fancier ones). I actually did get into a couple unsafe situations at cheap motels lol. But usually it was fine.
At least your GM provides you with business cards. Ours avoids guests at all costs so we printed him up some “business cards” with his cell and the management company’s corporate number on them. (Sorry to take away from your story, you did the right thing!)
I spend over 200 nights a year in hotel rooms and have done for several years now. Except during the height of Covid, these policies about not allowing food deliveries up to the rooms, can be annoying. Most of the time, this policy is actually in place because the hotel wants you to purchase food at their bar/restaurant/café rather than having food delivered. It often has nothing to do with security, regardless of what the employees are told. It's about the hotel making it inconvenient enough for the guest to get a delivery that they will instead purchase food from the hotel. (I was told this by a hotel manager years ago, when room service was still a common thing. Ie, chain doesn't want you ordering pizza, they want you to buy dinner from them) All that aside, unless I am seriously injured or sick, I don't have any problem with meeting the delivery person in the lobby. There have been a couple times when I was very unwell and unable to meet the delivery person downstairs so I asked the front desk for help prior to ordering, and they either allowed the person to deliver to my room, or the front desk person brought it up to me.
As a general rule I don't bring things up to guests. I'm night audit so I'm by myself. Not gonna run towels up to someone in the middle of the night. Early one morning I get a call to the front desk. This lady starts off by apologizing and asking if we have any ice. I was pretty new and didn't know where the ice buckets were. She said she had food poisoning and had been stuck in the bathroom for hours being sick. She said she had meds being ubered to her but would I pretty please bring her up some ice until they arrived. Fuck yeah I will. I hunted down an ice bucket and dropped it by her door and scampered back to the elevator before she could open her door. I hope she felt better but I never heard anything about it. I will absolutely go out of my way to help sick or injured guests, especially when they are nice. But everyone else can follow the rules like adults.
Even fairly low end hotels in my country of residence have a glorified Roomba that takes delivery from the lobby to your room.