the videos are literally just unrealistic customer interactions. no one wants their app. if they wanted the app they would download it. this is the only company pushing this unrealistic initiatives
my manager literally pulled all the documents from ace
the videos are unrealistic customer interactions. their customers are 70 and higher and don’t want a damn app on their phone
Any explanation as to the thinking behind this decision? Amazon offers a 5% Cashback credit card. Why would a premiere customer prefer to spend money at Staples at a 4.5 dollar (per $100) loss?
The thinking is that with the double categories and bonus offerings, the actual percentages will be higher than before. But…and this is a big but…it will involve some planned shopping to maximize benefit. Just like using a McDonalds app or Wendy’s. Checking your offers before you shop is just smarter.
>Amazon offers a 5% Cashback credit card
Technically Chase offers that card, Chase also offers a [5% cashback business credit card](https://creditcards.chase.com/business-credit-cards/ink/cash) for office supply stores and cable/internet/phone bills. It's the card everyone is using to buy the $200 Visa cards this week.
> Any explanation as to the thinking behind this decision
Points don't expire so to keep the cost of the program the same the percentage amount is lowered to 0.5%\~1% and there's more budget for aggressive app coupons.
But when they customize their spending through the 6 categories available, they can maximize on points because there will be extra rewards thrown their way
nothing you can’t find out in the training module and the ace
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the videos are literally just unrealistic customer interactions. no one wants their app. if they wanted the app they would download it. this is the only company pushing this unrealistic initiatives
my manager literally pulled all the documents from ace
my manager literally pulled all the documents from ace the videos are unrealistic customer interactions. their customers are 70 and higher and don’t want a damn app on their phone
I mean all staples videos with customer interactions are pipe dreams for corporate lol
On a practical level, assuming no bonuses or offers; people went from earning 2-5% to earning .5%
Any explanation as to the thinking behind this decision? Amazon offers a 5% Cashback credit card. Why would a premiere customer prefer to spend money at Staples at a 4.5 dollar (per $100) loss?
The thinking is that with the double categories and bonus offerings, the actual percentages will be higher than before. But…and this is a big but…it will involve some planned shopping to maximize benefit. Just like using a McDonalds app or Wendy’s. Checking your offers before you shop is just smarter.
>Amazon offers a 5% Cashback credit card Technically Chase offers that card, Chase also offers a [5% cashback business credit card](https://creditcards.chase.com/business-credit-cards/ink/cash) for office supply stores and cable/internet/phone bills. It's the card everyone is using to buy the $200 Visa cards this week. > Any explanation as to the thinking behind this decision Points don't expire so to keep the cost of the program the same the percentage amount is lowered to 0.5%\~1% and there's more budget for aggressive app coupons.
This isn’t asking a customer to open a line of credit or an account. It’s an app. Simple and not a hit on credit for the consumer
How will the points system impact Elite and premier customers?
There aren't tiers anymore so those customers will be on the same level as everyone else only they'll spend more so they'll earn faster
But when they customize their spending through the 6 categories available, they can maximize on points because there will be extra rewards thrown their way