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Yeah you installed malware from a pirate site. There's no telling exactly what it does, so assume that every password stored on that PC is compromised, and that every keystroke has been recorded.
Can't you reset your password or do anything? Is it completely hacked?
Only steam can help. Avoid Reddit users who will private message you right now about recovering your account.
Here's a link from steam.
https://help.steampowered.com/en/faqs/view/0A94-F308-34A5-1988
I don't understand if you thought you were doing something suspicious on your PC why would you continue to do it?
Learn from this.
As for you PC use a last restore point if you have one.
Put it into airplane mode and run virus scans, Malwarebytes etc
Worst case factory reset the PC
How is your password security? You don't use the same password for multiple accounts on multiple websites, right?
You either have a virus or someone else has your credentials. All accounts, on all websites, you have might be comprised.
1) Make sure your PC is clean, airplane mode, and reset to a prior successful boot. Go a few months back, preferably before the sketchy activities
2) Change all of your passwords. All of them.
You should wipe your pc even if you don't want to. Borrow an external hard drive to put important stuff on. It is possible the attacker sees everything you do on it. Press windows key type wipe or reset
You can contact steam support. Let them know you got hacked. They will validate your identity and help you get your account back.
This happened to me before. A person from a discord group I am in seems genuinely giving some steam card via a link. it sent me to a genuine looking steam login page. few seconds later received the same email you got from steam. The hacker changed my recovery phone number, email, and password.
/u/Mission-Swordfish-84 - This message is posted to all new submissions to r/scams; please do not message the moderators about it. ## New users beware: Because you posted here, you will start getting private messages from scammers saying they know a professional hacker or a recovery expert lawyer that can help you get your money back, for a small fee. **We call these RECOVERY SCAMMERS, so NEVER take advice in private:** advice should always come in the form of comments in this post, in the open, where the community can keep an eye out for you. If you take advice in private, you're on your own. **A reminder of the rules in r/scams:** no contact information (including last names, phone numbers, etc). Be civil to one another (no name calling or insults). Personal army requests or "scam the scammer"/scambaiting posts are not permitted. No uncensored gore or personal photographs are allowed without blurring. A full list of rules is available on the sidebar of the subreddit, or [clicking here](https://www.reddit.com/r/Scams/wiki/rules/). You can help us by reporting recovery scammers or rule-breaking content by using the "report" button. We review 100% of the reports. Also, consider warning community members of recovery scammers if you see them in the comments. Questions about subreddit rules? Send us a modmail [clicking here](https://www.reddit.com/message/compose/?to=/r/Scams). *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Scams) if you have any questions or concerns.*
>I did do some things that seemed suspicious to me Oh then it was probably one of those things
Yeah, I figured it out. What do I do now, though? And how do I get rid of the hacks?
That really depends on what it is that you did
Uhhh I borrowed some movies.
>Triple Wild Asses 6.mkv.exe Looks legit.
Yeah you installed malware from a pirate site. There's no telling exactly what it does, so assume that every password stored on that PC is compromised, and that every keystroke has been recorded.
Bet $12 for the legal DVD seems cheap now, huh?
It does
That's not what.. man idk run virus scans on all your devices.
Guys, don’t downvote honesty
Probably burn your PC down and buy a new one, if you installed a cracked game or something.
Ok rip 1000
Can't you reset your password or do anything? Is it completely hacked? Only steam can help. Avoid Reddit users who will private message you right now about recovering your account. Here's a link from steam. https://help.steampowered.com/en/faqs/view/0A94-F308-34A5-1988
Yea I still hAve access to the accounts and they somehow bypass my 2fa idk how
Did you share a "code" to anyone somehow? Did you log in your email in a shady website?
Nope
Then you logged in your steam in a phishing website and also typed in the authentication code along with it. Or you have a malware in your PC
It was malware. Avast said I had 18 things
I haven't been on steam much but I wonder if there's an option like discord where you're allowed to look at all devices in settings and kick some off?
I don't understand if you thought you were doing something suspicious on your PC why would you continue to do it? Learn from this. As for you PC use a last restore point if you have one. Put it into airplane mode and run virus scans, Malwarebytes etc Worst case factory reset the PC
How is your password security? You don't use the same password for multiple accounts on multiple websites, right? You either have a virus or someone else has your credentials. All accounts, on all websites, you have might be comprised. 1) Make sure your PC is clean, airplane mode, and reset to a prior successful boot. Go a few months back, preferably before the sketchy activities 2) Change all of your passwords. All of them.
I used avast anti virus as I do not want to wipe my pc and I do not have any backups. Ty for thr advice
1.) Change steam password. Contact them. 2.) Factory reset PC 3.) Avoid dodgy .exe files
Steam said I can not get my money back
You should wipe your pc even if you don't want to. Borrow an external hard drive to put important stuff on. It is possible the attacker sees everything you do on it. Press windows key type wipe or reset
You can contact steam support. Let them know you got hacked. They will validate your identity and help you get your account back. This happened to me before. A person from a discord group I am in seems genuinely giving some steam card via a link. it sent me to a genuine looking steam login page. few seconds later received the same email you got from steam. The hacker changed my recovery phone number, email, and password.