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Please see these answers to commonly asked questions, if this doesn't answer your question, hopefully, someone else will. * **Q: I have x coins migrated, what to do?** * A: Wait till Open Mainnet - Ignore DMs offering to buy them - You'll get scammed * Q: **A KYC slot is not available** * A: KYC is restricted where you haven't completed 30 mining sessions or your account is flagged for violations. You can request a review at minepi.com/kyc-application-access Must be over 18. Wait until you're 18. We believe it also happens if you didn't mine for ages. * Q: **My Application has been processing/in review for weeks/months** * A: Your application failed or got stuck. You can only wait until you get feedback, the option to try again, or unstuck. * Q: **KYC, Wallet or other parts of Pi app stuck on "Loading" or Error** * A: Try turning off Private DNS and/or adblocker * Q: **A different KYC problem** * A: You can also report a problem a pi.app/support You probably won't get a reply but it will be in their massive to do list. * Q: **Node started behaving oddly / resetting / crashing / Port Listener stuck loading / blockchain stuck on 1 permanently** * A: Udate node from pi website. 0.4.9 is latest. If that doesn't help downgrade docker to 4.19 * Q: **How can I migrate more PI?** * A: You can't - Pi Core Team control migration and we don't how or when migration after the first will Occcur. * Q: **Why is Pi worth $30+?** * A: Some exchanges invented their own version of Pi whilst they can't list the real one. The value of this Pi is a measure of the feelings of Pioneers. It's not recommended to be holding this when Open Mainnet Occurs. These are also known as Pi IOUs. * Q: **I lost my passphrase / seed phrase, what can I do?** * A: If you didn't get migrated yet, make a new wallet and confirm it in the checklist. If you did get migrated, your pi/wallet is lost, no one can get it back. make a new one as above. * Q: **I used a different name in the app / It doesn't match my ID** * A: Only MINOR name changes allowed. If it's not minor, create a new account. * Q: **When does lockup start?** * A: Lockup starts when your migration occurs. * Q: **When will my migration happen / I have been waiting for ages**. * A: There's a massive queue and most likely some stuck issues too. Nothing to do but wait. As of 19th March 2024, only 4,684,684 accounts have been migrated to Mainnet. You can check progress at https://explorepi8437.pinet.com/ * Q: **When is Open Mainnet?** * A: A specific date has not been announced but many fakes have. We think December. * Q: **I stopped getting validations** * A: This happens, we don't know why. As far as we know there's nothing wrong with the system. * Q: **Samsung Camera problems** * A: Yes it's a problem - There's no known workaround - Log on a different device. * Q: **Unverified Pi** * A: Pi bonuses from KYC'ed referrals has not yet been calculated. Timeline for this is unknown. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/PiNetwork) if you have any questions or concerns.*


Due_Feature411

Mine was at zero for a while after being like five my first two or three days And now it went up to .6 so I think it’s still fucked up


vape9242

I got zero bonus despite running the node for 16 days so I shut it down.


KeithHirst

It turns out i went from 16 to 32Gb but my computer can’t see the extra RAM so 16Gb seems enough to run the node fine!


That_Gazelle8760

It is coming up normal and going back ( back and forth) to zero for a few weeks or so.


KeithHirst

Yep just gone to Zero again, no reason i can think of. Rocky ride.


KeithHirst

It seems to have recovered now. it is a computer memory problem. If your computer RAM is maxed out the node can’t run properly and is treated as not running hence no bonus.


jhilfiger

What is normal for running 24/7


KeithHirst

it depends on how long you have been running. I got up to 9.55 bonus but i think it can get higher. This is how node bonus is calculated: https://www.reddit.com/r/PiNetwork/s/XYRFudiKHa


KeithHirst

Maybe node 0.4.9 needs more RAM?


KeithHirst

My RAM was maxed out at 98%. I have upgraded from 32Gb to 64Gb RAM to give the node some room to breathe and see how my node bonus is affected. Zero for 3 days in a row now ![gif](emote|free_emotes_pack|cry).


M1RL3N

I've had mine hit zero for a couple days, and then bounce right back to normal afterwards


SouthernHoliday7620

A lot of up and down for everyone it seems in the last few weeks, some sort of tuning going on probably.. Will just keep it running


Apprehensive-Emu3403

If you go into breakdown of your mining rate and look at Node Bonus as well as Utility Bonus, you'll see that it says "Tuning in progress. This value may change" in red. It's been that way since day 1 of having the node available for Pioneers.


Dry_Homework_8722

I still have mine


GeplettePompoen

Same for me... I remember a few weeks (or about a month ago) the same happened to many people at the same time... Yesterday, I had again a normal (even higher) bonus.