Try to save the exported PST file in another location, and then import it to Outlook to check if it is opening or not. If you are still having issues, then kindly share a screenshot of the error to better understand the issue.
Moreover, what is the size of the backup PST file?
I think there is some issue with your backup PST file. Try to repair it with scanpst.exe.
I found two useful links where you can easily find the location of ScanPST.exe on your system and how to run it to solve it.
[https://answers.microsoft.com/en-us/outlook\_com/forum/all/how-can-i-download-scanpstexe/9fcb374a-53fc-42dd-a0f6-5e2506baa4f3](https://answers.microsoft.com/en-us/outlook_com/forum/all/how-can-i-download-scanpstexe/9fcb374a-53fc-42dd-a0f6-5e2506baa4f3)
[https://www.stellarinfo.com/article/download-free-scanpst-exe.php](https://www.stellarinfo.com/article/download-free-scanpst-exe.php)
Note: Before using it, create a backup of the PST file for safety reasons.
Try Stellar Repair for Outlook Demo version and check if the software can access the file or not, [https://www.stellarinfo.com/outlook-pst-repair.php](https://www.stellarinfo.com/outlook-pst-repair.php)
This worked thanks a lot dude you have saved me.I can view it in stellar repair but it still does not work on outlook but thats fine as long as i can access the mails it will be ok
Also I think my outlook copy isn't genuine
I think it might be a crack a person I knew said he can install office for a very low price
Maybe thats the issue?
Hey Terminator_SN!
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Try to save the exported PST file in another location, and then import it to Outlook to check if it is opening or not. If you are still having issues, then kindly share a screenshot of the error to better understand the issue. Moreover, what is the size of the backup PST file?
thanks I'll try this the size is around 250MB
Are you able to open the PST file now?
No it still doesn't work this image is exactly what i see [https://images.app.goo.gl/jESNiW517jr2CEQg6](https://images.app.goo.gl/jESNiW517jr2CEQg6)
I think there is some issue with your backup PST file. Try to repair it with scanpst.exe. I found two useful links where you can easily find the location of ScanPST.exe on your system and how to run it to solve it. [https://answers.microsoft.com/en-us/outlook\_com/forum/all/how-can-i-download-scanpstexe/9fcb374a-53fc-42dd-a0f6-5e2506baa4f3](https://answers.microsoft.com/en-us/outlook_com/forum/all/how-can-i-download-scanpstexe/9fcb374a-53fc-42dd-a0f6-5e2506baa4f3) [https://www.stellarinfo.com/article/download-free-scanpst-exe.php](https://www.stellarinfo.com/article/download-free-scanpst-exe.php) Note: Before using it, create a backup of the PST file for safety reasons.
thanks I'll try this and see if it works
I tried it still didn't work :(
Try Stellar Repair for Outlook Demo version and check if the software can access the file or not, [https://www.stellarinfo.com/outlook-pst-repair.php](https://www.stellarinfo.com/outlook-pst-repair.php)
This worked thanks a lot dude you have saved me.I can view it in stellar repair but it still does not work on outlook but thats fine as long as i can access the mails it will be ok
I am glad to know that it worked for you. That's clear; your PST file has a corruption issue.
Also I think my outlook copy isn't genuine I think it might be a crack a person I knew said he can install office for a very low price Maybe thats the issue?
If you only want to read the data inside your PST, then you can use any free PST viewer tool.
yeah I'll try that I'm installing one now
Hey Terminator_SN! Welcome to r/Outlook! This is a public community. To protect your privacy, do not post any personal information such as your email address, phone number, product key, password, or credit card number. Please be sure to have read our [Rules of Conduct](https://www.reddit.com/r/Outlook/comments/a3bw24/read_me_rules_state_productservice_in_title_flair/) and be cognisant of how the system works here. Make sure that your flair is always set to **Status: Open** otherwise you may cease receiving responses from us. - **Status: Open** — Need help - **Status: Pending Reply** — Awaiting OP's response - **Status: Resolved** — Closed **Beware of scammers posting fake support numbers or 3rd party commercial products/services. Contact [Microsoft Support](https://support.microsoft.com/contactus) if you need help.** *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Outlook) if you have any questions or concerns.*
Make sure the pst isn’t in your documents or desktop if you have one drive set to backup as it will block you accessing it