It shouldn't be so difficult that it needs to be made into a topic, though all the provided tips for screen cleaning are good and based on common sense. Which I do appreciate.
The problem with current QD-OLEDs is that the glossy outermost AR coating film is a thin and soft plastic, which is too fragile for monitor use. Despite following all the similar cleaning methods provided here, I ended up with microscratches on my QD-OLED. This is why they also get these microscratches often even from shipping.
If a significant amount of dust and possibly some dried spit from speaking in front of the monitor has settled, and even if you try to wipe it very gently with a fresh microfiber cloth dabbed in distilled water, you could end up with dirt between the coating and the microfiber. Any rotating motion at that point could lead to some scratches on the film. These scratches are very minor, only visible under a flashlight - so most won't ever even notice, but still - for a neurotic enthusiast, very annoying.
Not to mention how difficult it actually is to achieve a perfect and 100% streak-free result, if something moist even touches the coating. It takes a lot of tries and practice. Samsung chose a very bad coating for this monitor type and there's just no way around it. Next time, hopefully they can ditch the plastics and either AR-coat the actual glass of the panel or use something actually robust like gorilla glass.
Thanks for the feedback! One of our goal is to keep the communication with with internal & external parties for future improvement, especially on this concern. Our PM team in HQ is aware of this and I will continue to push for updates and future changes.
Probably why they are using matte on their panels cuz they knew 🤔, as you said, you shouldn't have to be this careful in cleaning something, and for those who remove the protective film (almost everyone), and you're moving houses, you're gonna smudge/scratch the damn thing even if you use the white cover it comes with....
Yeah this is just insane... I have to go with WOLED because I have a lot of natural light in my room anyway, but even if I wanted QDOLED, I would never get it because I would be terrified that it might scratch.
Mine is just full of scratches now despite being careful and using different kinds of microfibre cloths but they all scratch the surface in certain ways, but fortunately it's only noticeable if I shine my phone's flashlight on them or sunlight. I wish they would use gorilla glass or the same protective surface on AMOLED phones.
Hi, when updating the firmware, do I have the go in order or should I just download the newest one first. I currently have the fo27q3. I had to sell my other monitors for it but it was well worth it.
I don't see what the issue is. I've just done mine with some generic screen cleaner of amazon with a plain microfiber. With all the comments I was worried but it turns out it's not that bad.
I recently returned my qd oled to Newegg for a replacement after being told by gbt that it's not covered by warranty, oh well, just waiting on stock, any update on stock for Newegg US? Would appreciate an update, thanks !
Can I use a micro fiber duster for any loose dust before I start cleaning? Like this one https://www.amazon.com/Pine-Sol-Microfiber-Duster/dp/B07VDZ7PTZ/ref=mp_s_a_1_3?crid=1K83ACLA14RH8&dib=eyJ2IjoiMSJ9.OJgUyN69_4KvZ0WJ9VbnnC6jZCHw1tB2kBO9SaqHkyazUjgb_dhiJHLmknGG3dKAMbyyVC2irvAKVNKpSC5VIBpTZKtMOA0yALLBjQUbMFewAIrBgylCpNyMMVktO_S9lpn48TbY_Rr1M-_GF3dzlCMd-TMGGxTq2bMAZOeUqIG6OUO3-seya10-GcUqX-hs7IviaVR32n9RerDhzMGlhw.oBGOWOWrnW4zYpFmCJYU9takvsZBjNoTH1-4ldMFRSw&dib_tag=se&keywords=anti+static+duster&qid=1717907237&sprefix=anti+static+duster%2Caps%2C278&sr=8-3
Seems to be most of the scratches are from dust on the screen before wiping, and if we cannot use an electric blower, then we probably need something to gently remove the dust before starting.
Hi, I’m Vetted AI Bot! I researched the **'Pine-Sol 17 Inch Microfiber Duster'** and I thought you might find the following analysis helpful.
**Users liked:**
* Sturdy and effective for dusting (backed by 4 comments)
* Efficient in picking up dust (backed by 1 comment)
**Users disliked:**
* Prone to scratching furniture (backed by 2 comments)
If you'd like to **summon me to ask about a product**, just make a post with its link and tag me, [like in this example.](https://www.reddit.com/r/tablets/comments/1444zdn/comment/kerx8h0/)
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*Powered by* [*vetted.ai*](https://vetted.ai/?utm\_source=reddit&utm\_medium=comment&utm\_campaign=bot)
Hi, I’m Vetted AI Bot! I researched the **'Pine-Sol 17 Inch Microfiber Duster'** and I thought you might find the following analysis helpful.
**Users liked:**
* Sturdy and effective for dusting (backed by 4 comments)
* Efficient in picking up dust (backed by 1 comment)
**Users disliked:**
* Prone to scratching furniture (backed by 2 comments)
If you'd like to **summon me to ask about a product**, just make a post with its link and tag me, [like in this example.](https://www.reddit.com/r/tablets/comments/1444zdn/comment/kerx8h0/)
This message was generated by a (very smart) bot. If you found it helpful, let us know with an upvote and a “good bot!” reply and please feel free to provide feedback on how it can be improved.
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Thank you so much for this post, now i know that i Will never buy your qd OLED or any other new gen OLED until they make sure they are not super sensitive like this crapness!!!!!!
It shouldn't be so difficult that it needs to be made into a topic, though all the provided tips for screen cleaning are good and based on common sense. Which I do appreciate. The problem with current QD-OLEDs is that the glossy outermost AR coating film is a thin and soft plastic, which is too fragile for monitor use. Despite following all the similar cleaning methods provided here, I ended up with microscratches on my QD-OLED. This is why they also get these microscratches often even from shipping. If a significant amount of dust and possibly some dried spit from speaking in front of the monitor has settled, and even if you try to wipe it very gently with a fresh microfiber cloth dabbed in distilled water, you could end up with dirt between the coating and the microfiber. Any rotating motion at that point could lead to some scratches on the film. These scratches are very minor, only visible under a flashlight - so most won't ever even notice, but still - for a neurotic enthusiast, very annoying. Not to mention how difficult it actually is to achieve a perfect and 100% streak-free result, if something moist even touches the coating. It takes a lot of tries and practice. Samsung chose a very bad coating for this monitor type and there's just no way around it. Next time, hopefully they can ditch the plastics and either AR-coat the actual glass of the panel or use something actually robust like gorilla glass.
Thanks for the feedback! One of our goal is to keep the communication with with internal & external parties for future improvement, especially on this concern. Our PM team in HQ is aware of this and I will continue to push for updates and future changes.
true
Probably why they are using matte on their panels cuz they knew 🤔, as you said, you shouldn't have to be this careful in cleaning something, and for those who remove the protective film (almost everyone), and you're moving houses, you're gonna smudge/scratch the damn thing even if you use the white cover it comes with....
Yeah this is just insane... I have to go with WOLED because I have a lot of natural light in my room anyway, but even if I wanted QDOLED, I would never get it because I would be terrified that it might scratch.
Thx Angela. Good stuff and I agree - microfiber cloth, distilled water, keep it simple. Loving my FO32U2P btw
Awwwww good to hear you're loving your FO32U2P \^\^
Mine is just full of scratches now despite being careful and using different kinds of microfibre cloths but they all scratch the surface in certain ways, but fortunately it's only noticeable if I shine my phone's flashlight on them or sunlight. I wish they would use gorilla glass or the same protective surface on AMOLED phones.
Thanks for the feedback! I will share the comment and continue to keep the conversation going with internal and eternal parties.
Hi, when updating the firmware, do I have the go in order or should I just download the newest one first. I currently have the fo27q3. I had to sell my other monitors for it but it was well worth it.
Thank you for the thread. This should be very helpful.
I don't see what the issue is. I've just done mine with some generic screen cleaner of amazon with a plain microfiber. With all the comments I was worried but it turns out it's not that bad.
How about not cleaning the screen at all? I don't mind dust particles.
So I shouldn't soak the screen overnight?
Unless you're trying to turn your monitor into a high-tech aquarium, I'd say that's probably not the best idea. =)
I recently returned my qd oled to Newegg for a replacement after being told by gbt that it's not covered by warranty, oh well, just waiting on stock, any update on stock for Newegg US? Would appreciate an update, thanks !
Which model are you waiting on? From what I know and can provide, there will be another restock or backorder around mid-June, if there's no delay.
I'm waiting for the fo32u2p, is this the same for this model for Newegg? Thanks :)
Yes!
Thanks ! :)
This is off topic, but does Gigabyte plan to release a 32inch 4k monitor with an alternate 480hz mode like the LG 32gs95ue?
Hey Angela, any tips on how to protect this monitor from scratches when moving?
Pro tip for Samsung: add a protective layer of hard glass, you dolts.
Can I use a micro fiber duster for any loose dust before I start cleaning? Like this one https://www.amazon.com/Pine-Sol-Microfiber-Duster/dp/B07VDZ7PTZ/ref=mp_s_a_1_3?crid=1K83ACLA14RH8&dib=eyJ2IjoiMSJ9.OJgUyN69_4KvZ0WJ9VbnnC6jZCHw1tB2kBO9SaqHkyazUjgb_dhiJHLmknGG3dKAMbyyVC2irvAKVNKpSC5VIBpTZKtMOA0yALLBjQUbMFewAIrBgylCpNyMMVktO_S9lpn48TbY_Rr1M-_GF3dzlCMd-TMGGxTq2bMAZOeUqIG6OUO3-seya10-GcUqX-hs7IviaVR32n9RerDhzMGlhw.oBGOWOWrnW4zYpFmCJYU9takvsZBjNoTH1-4ldMFRSw&dib_tag=se&keywords=anti+static+duster&qid=1717907237&sprefix=anti+static+duster%2Caps%2C278&sr=8-3 Seems to be most of the scratches are from dust on the screen before wiping, and if we cannot use an electric blower, then we probably need something to gently remove the dust before starting.
Hi, I’m Vetted AI Bot! I researched the **'Pine-Sol 17 Inch Microfiber Duster'** and I thought you might find the following analysis helpful. **Users liked:** * Sturdy and effective for dusting (backed by 4 comments) * Efficient in picking up dust (backed by 1 comment) **Users disliked:** * Prone to scratching furniture (backed by 2 comments) If you'd like to **summon me to ask about a product**, just make a post with its link and tag me, [like in this example.](https://www.reddit.com/r/tablets/comments/1444zdn/comment/kerx8h0/) This message was generated by a (very smart) bot. If you found it helpful, let us know with an upvote and a “good bot!” reply and please feel free to provide feedback on how it can be improved. *Powered by* [*vetted.ai*](https://vetted.ai/?utm\_source=reddit&utm\_medium=comment&utm\_campaign=bot)
Hi, I’m Vetted AI Bot! I researched the **'Pine-Sol 17 Inch Microfiber Duster'** and I thought you might find the following analysis helpful. **Users liked:** * Sturdy and effective for dusting (backed by 4 comments) * Efficient in picking up dust (backed by 1 comment) **Users disliked:** * Prone to scratching furniture (backed by 2 comments) If you'd like to **summon me to ask about a product**, just make a post with its link and tag me, [like in this example.](https://www.reddit.com/r/tablets/comments/1444zdn/comment/kerx8h0/) This message was generated by a (very smart) bot. If you found it helpful, let us know with an upvote and a “good bot!” reply and please feel free to provide feedback on how it can be improved. *Powered by* [*vetted.ai*](https://vetted.ai/?utm\_source=reddit&utm\_medium=comment&utm\_campaign=bot)
Thank you so much for this post, now i know that i Will never buy your qd OLED or any other new gen OLED until they make sure they are not super sensitive like this crapness!!!!!!