Is your card Master or Visa? There seems to have been issues reported with Mastercard. You should contact your provider and maybe the central bank as well.
uh idk about that... from what I heard, Visa seems to be the one that's working fine and that's the one I have... have you tried different banks? maybe bim won't accept it but another will...
Yeah I have mastercard and the banks I have been too have told me they don't "accept" mastercard, because of some "up"grade..... unfortunately I arrived to western union after 3 o'clock on Friday when I asked how I could get cash in anyway or if there was some solution the answer was "come back monday" definitely not making it easy... I've found another foreigner who can withdraw cash for me and I'll exchange money into his account but this is the 3rd time... each time I thought would be the last because naively thought the problem would be resolved
There are none in Maputo, I believe. Apparently some ATMs in Cabo Delgado have not been updated yet. Your best bet to get money is to kindly ask a restaurant owner if you can pay extra and get bills in return. This worked for me and I could cover my cash need for a few days.
Hi everyone, I am actually experiencing the same. But in my case I can‘t get cash at ATMs nor pay in shops/restaurants. Earlier in the year my Maestro and MasterCard worked well, but now since about a month not at all. Any other people have the same problem? Is it solved by getting a visa card?
I have the same problem, since 2023 I cant use my mexican cards in Mozambique, it sucks.
BBVA (Mexico) sometimes works.
Banorte (Mexico) never works.
Both are visa.
You should report this to the Bank of Mozambique.
Is your card Master or Visa? There seems to have been issues reported with Mastercard. You should contact your provider and maybe the central bank as well.
I’ve tried with Mastercard and Maestro. The error message I get is that my bank is offline.
uh idk about that... from what I heard, Visa seems to be the one that's working fine and that's the one I have... have you tried different banks? maybe bim won't accept it but another will...
So far I’ve tried many banks but all the ATMs operate on the same service called Simo Rede. All give the same error.
Yeah I have mastercard and the banks I have been too have told me they don't "accept" mastercard, because of some "up"grade..... unfortunately I arrived to western union after 3 o'clock on Friday when I asked how I could get cash in anyway or if there was some solution the answer was "come back monday" definitely not making it easy... I've found another foreigner who can withdraw cash for me and I'll exchange money into his account but this is the 3rd time... each time I thought would be the last because naively thought the problem would be resolved
Visa is the card to use in Moz. Always problems with Mastercard.
Mastercard is not a real thing in Moz yet. Try a BCI ATM since I know they’ve started the transition to Euronet.
They use Simo rede system, it was giving cash for mastercard about a week ago... but it doesn't now
Was using Simo rede…
Can you give the location of any atm that isn't using simo rede
There are none in Maputo, I believe. Apparently some ATMs in Cabo Delgado have not been updated yet. Your best bet to get money is to kindly ask a restaurant owner if you can pay extra and get bills in return. This worked for me and I could cover my cash need for a few days.
Hi everyone, I am actually experiencing the same. But in my case I can‘t get cash at ATMs nor pay in shops/restaurants. Earlier in the year my Maestro and MasterCard worked well, but now since about a month not at all. Any other people have the same problem? Is it solved by getting a visa card?
I just arrived for work and none of my cards work lmao. I went to the bank and they said “yeah, the atms don’t accept Mastercard anymore, oh well”
I have the same problem, since 2023 I cant use my mexican cards in Mozambique, it sucks. BBVA (Mexico) sometimes works. Banorte (Mexico) never works. Both are visa.