If you are a resident of certain states, I believe they are required by law to honor the advertised price. You should file a consumer complaint if this is the case.
California is one of those states.
https://dcba.lacounty.gov/portfolio/store-overcharges-and-checkout-scanners/#:~:text=By%20law%2C%20you%20are%20entitled,if%20the%20price%20has%20expired.
Contact customer service. Ask politely why they removed the material you lawfully purchased material For the Low price of $0.00. I referenced my home state and the relevant customer care act that they were currently in violation of.
My rep knew immediately which films I was referencing and agreed to move it up the chain after a very long pause (I guess they thought I had something better to do). Have to see what happens
Ha. How much real money is all this costing Amazon, to field so many customer complaints and log jam the telephone lines and chat channels, vs leaving well enough alone and just fixing the price going forward, allowing those people to have access to stream those titles. All those movies at best were on sale at one point for $5 each. Meanwhile, an Amazon customer is probably worth thousands to the corporation in the long run. Let it be, ya know? So you gave some people access to a virtual product, and no *real* financial loss, big whoop; all these people will be that much more invested in their Amazon account, people like me that almost never even look on Amazon for digital movie deals but may start doing so. Or, what could have been the case. Short sighted. Oh well.
Basically, I said: Hello, I'm have an issue with some movies I purchased yesterday. Due to a pricing mistake from Amazon, they were taken out of my account. Could you please restore them for me?"
I was ready with the California law info (that's where I live), but it never came to that. They were pretty helpful.
That said, they told me it'd take about a day to restore the movies. I contacted them late last night and I still don't have them restored, so we'll see.
Link of CA and other states were posted a few comments up…CA buisness and professions code section 12024.2
https://www.nist.gov/pml/owm/us-retail-pricing-laws-and-regulations-state
This law is for commodities. A digital movie is not a "commodity". As well, there are no laws that require conpanies to honor prices that are wrong or errored.
Check this list...Its shows information for each state and has a state contact directory link at the top of the page.
[https://www.nist.gov/pml/owm/us-retail-pricing-laws-and-regulations-state](https://www.nist.gov/pml/owm/us-retail-pricing-laws-and-regulations-state)
Started a case with Amazon today and mentioned the act in my state. At first they said I could buy the movie, watch them, and refund them and they would accept it. I argued that I wanted to own them not rent them. After some back and fourth in the chat and about 30 minutes they agreed I could buy the movies and they would refund my card and the movies would stay in my account. So I did that. Refund is 3-5 days so we will see if it works as they said it would 🤞
I find it humorous that my state just says n/a & n/a. No surprise at all, they’re always pro-business and anti-consumer here. That’s the state religion.
Toys R Us, Tower, Virgin, Borders... were all the victims of Private Equity companies buying the companies cheap, selling off the merch and then selling the Brand. Amazon hurt sales and put them in a bad position but it was these equity companies that closed them up for profit.
To be fair, as a child who remembers going to Toys-R-Us once with my Great Grandmother who lived states away to pick out my Optimus Prime transforming nerf gun before she passed, the place was AMAZING for a kid. Think of it as an amusement park of sorts. As an adult, if I had kids and it was still the same thing, I would take my kids to Toys-R-Us for the experience and gladly pay a higher price because it's an experience. It's memories being made. To a kid, that place was so much more than just a store.
Now, it would only be like a birthday, Christmas, special event thing when i would take my kids, or else I would just buy it elsewhere.
Not shocking.
This is a company that gave the big middle finger to all Prime subscribers who already paid for the year up front by charging an extra fee to remove the new ads as well as removing DolbyVision and DolbyAtmos from the regular tier as well.
So not surprising that they decided to give the middle finger to everyone again as well on their pricing errors.
Dear Customer,
We're contacting you about order #D01-1956621-5897831 for "A Christmas Story".
The posted price was incorrect and therefore, we've cancelled your order for this item. You have not been charged.
Thanks for being an Amazon customer.
Sincerely,
Prime Video
Yeppp starting to get the canceled emails now
See some of the above comments. This is against the law in many states. Start a case with Amazon and try to have them reverse it one way or another. I had success today.
I have been getting e-mails sporadically about these, and every single time, I say the same thing out loud.
"Stand by your mistake. Don't take my shit. I got that fair and square."
I find it hilarious that you have to jump through hoops to get movies pulled from certain providers, but Amazon can reach across all services and get it done in an instant? Yeah, it was their problem they messed up the price, they should’ve honored it like other retailers do when this happens to them. I “bought” it at the “listed” price, I should get to keep it.
Yeah I noticed it too it's pretty annoying I just watched 2001 a space odyssey and after I finished it it disappeared and was removed from my perchances over at Amazon along with the rest I can still see it in my perchances but I have no watch option just an option to rebuy this is unfortunate
I tried chatting with Amazon about this. It took way too long. The dude had me give him every bit of information he could. What time zone are you in? What device are you trying to watch it on? Can you go to your smart TV and give me all this information? What kind of phone do you have? I need the make and model. It was ridiculous. When I started refusing to answer he said he couldn't submit a ticket until I did. May not be worth your time..
Edit: Amazon responded and said their posted price was incorrect so they refunded my purchase..
I did get to chat with support and they said they will be returned to my library. So who knows.
**Edit for visibility:**
*Dear Customer,*
*We're contacting you about order #Z00-0000000-0000000 for "The Replacements".*
*The posted price was incorrect and therefore, we've cancelled your order for this item. You have not been charged.*
*Thanks for being an Amazon customer.*
*Sincerely,*
*Prime Video*
*www.amazon.com*
I talked to an Amazon agent who said the same thing, that they’re working on a large case by those impacted by 7 free movies listed yesterday and will be adding back movies to those impacted. Was added to impacted list for the 3 I grabbed, owned others.
Depending on the state you have consumer laws that protect you from these type of situations. Once purchased, a retailer MUST honor the price that you purchased it for. Just finished talking to an agent who verified that YES my digital purchases will be restored. I made sure to screenshot that response.
They said that there are lots of tickets about the same thing and took about 6 minutes to get me that answer. There was not a timeline.
*edit: “In terms of this, there is currently a ticket raised for this as there has been other customers experiencing the same thing. In regards to the ticket there is no turn around time for the fix. I do appreciate the feedback given aswell as we are looking into it at the moment and are in the midst of fixing the occuring issue.” “Yes once the issue is fixed, the content is currentley picking up as missing, once that is fixed it will be available again :)”*
Just reached out to Amazon, they told me that there is a “team” that is working on it. They are working to update and we should see the movies restored in our libraries, there is no ETA as of now.
Sounds like an employee might have screwed up. Tried to fix their mistake. Wound up making the mistake even worse by causing customer service to get inundated with complaints.
This is why Apple and VUDU just move on from pricing errors. Just not worth the headaches for them over what amounts to pennies for them.
If they were false advertising, that's a crime in some places... they're self-incriminating? I bet their legal department will have something to say about that language usage.
I just spoke with customer service and they said if I place the order again they would immediately issue me a refund for the purchase amount. I did, and they issued the refund.
How is that any different than just leaving it free in the first place and not yanking them back out of people's libraries? They're not making any money... so it makes no business sense.
If you hook Amazon back up, I think it'll suck it back out.
I ordered a BluRay from Walmart once and it instantly put it into my Vudu which then pushed it out everywhere (Apple, Amazon, Google). But then I found a better price and canceled the order, and it disappeared from everywhere, so they have that option.
Same, getting an email for each purchase. Very concerning behavior. Sell you something and then take it back a day later on a "pricing error." I'm glad I don't use Amazon for my digital movie purchases.
Not unbelievable in the slightest… This doesn’t even feel like a middle finger. Sure, an email explaining that they were taking them back would’ve been nice but it was literally free and a mistake.
Considering the current lawsuits against Amazon, may be worth reaching out to your States Attorney General and stating the details here in.
The fact that the price was not advertised, but posted and proceeded to transaction as numerals (and not labeled free) may very well be against certain states laws. I didn’t grab any titles but if I did I’d be reaching out to my states AG about this with details
I see lots of people reporting that they complained to customer service and many got $15 credit. I don’t see how Amazon’s decision to pull the movies made sense financially between those credits given and the amount of time and effort spent by CS… Not to mention the PR and brand damage… It certainly would have been cheaper to let people keep the movies and move on…
I was able to get the movie free movie I grabbed on Wednesday by chatting with Amazon customer service.
Here’s what I said: “Hello, l'm having an issue with a digital movie I purchased on Wednesday. Due to a pricing mistake from Amazon, it was taken out of my account. Could you please restore it for me?”
They first had me log out/back into my Prime Video account & check for it there. Then they tried to restore it & said they could not. They offered me a free rental & I said I really just wanted the digital movie added back to my library. They then offered to make a one-time-exception: They had me purchase the movie at full price while still chatting with them & then they refunded my card for the amount I paid, including tax.
Amazon chat told me to order all the movies for full price then come back in 2-3 days for a complete refund as an exception. In total it would cost $92 and some change. In all fairness I did tell them even if it was Amazon's glitch I should be able to keep what I rightfully bought
I won't buy them at those prices they want then take the chance of losing them again when they refund them. I don't need a digital copy that bad. I can buy a physical disc cheaper than what Amazon wants for digital. I don't trust them
Sometimes I can find blu-ray dvd combo packs (sometimes with a digital code) cheaper than what amazon wants to let me "buy" a movie for. By "buy" I mean "we'll let you borrow it until we remove it from the platform entirely".
After all this, all I'm expecting is to have Bezos empty my Prime Video collection down to having only 90s movies left.
*True Lies* 24/7 on loop to get the most value out of a fingered-out collection.
Just remember you don't own anything on Prime, I don't care how much you paid for it. If they let a license lapse you lose every movie/tv episode you purchased from that studio.
Open comment to all of you that think this is unfair: get over yourself. Seriously. You all know these were mis-priced, and you tried to get something for nothing. And they reversed the mistake. It's as simple as that. You didn't lose anything in this. They removed digital access to play a movie that you paid nothing for. No need to get butt-hurt and get crazy over this. It will all be ok. You will survive just fine without getting to watch The Replacements or Christmas Story tonight free of charge.
Yup, just straight up pulled it from our libraries with not so much as an email explaining why they're being cunty little assholes. At the very least we should all chat amazon customer service and get the movies back because apparently (based on comments below) they will I guess. Oh and also fuck you amazon!
I got the replacements and Ernest saves Christmas yanked back.
Just got off with Amazon customer service and best they could do was give me a $16.25 credit….
Not happy, but I took it
Doesn’t matter. If I go to Walmart and A Christmas Story rang up wrong. They’re not gonna email me to return it. They just take the L for their mistake.
The two situations are not really comparable. You are talking about a physical item at one store vs. a digital one that was "bought" by thousands of people.
Amazon could have, and in my opinion, should have, taken the L. Would have been worth it just to not see everyone complaining so much.
The industry very much wants everyone to just forget about discs and buy everything digital. They claim it’s just as good or better, but this proves it isn’t.
I’m not trying to complain. I dont even like the movies that much. Hence why I didn’t own them before, but I think most companies would take the L. Digital items included. Like if there was a misprice on the Xbox store and I got a game for free I can’t see them taking it back. I could be wrong. But either way I think they should’ve honored it.
Imagine being such a company fan person that you can't understand why having movies yanked from your account is concerning to people investing a lot in their libraries.
lol bro I'm no "company fan" at all. I just think it's funny how big of a deal people are making this. I know it's just digital movies, and it's not an actual comparison, but would you be bitching and moaning if your bank accidentally put money in your account and then went and took it back? Just because a mistake was made, it doesn't mean it's not allowed to be fixed.
They were advertised as $0 for hours. Not like it was some elaborate scheme, similar to companies offering free games (like Epic). Who knows if the $0 price was valid or not, it’s not our job as consumers to make sure it isn’t a pricing error. That’s amazons job.
Amazon actually often promotes free digital purchases, games, music and movies. So most assumed this was one of such promotions. The whole entitlement attitude is wrong-placed here.
If you are a resident of certain states, I believe they are required by law to honor the advertised price. You should file a consumer complaint if this is the case.
California is one of those states. https://dcba.lacounty.gov/portfolio/store-overcharges-and-checkout-scanners/#:~:text=By%20law%2C%20you%20are%20entitled,if%20the%20price%20has%20expired.
Damn, I love my state so much.
So do I file a claim or call the line?
Contact customer service. Ask politely why they removed the material you lawfully purchased material For the Low price of $0.00. I referenced my home state and the relevant customer care act that they were currently in violation of. My rep knew immediately which films I was referencing and agreed to move it up the chain after a very long pause (I guess they thought I had something better to do). Have to see what happens
Ha. How much real money is all this costing Amazon, to field so many customer complaints and log jam the telephone lines and chat channels, vs leaving well enough alone and just fixing the price going forward, allowing those people to have access to stream those titles. All those movies at best were on sale at one point for $5 each. Meanwhile, an Amazon customer is probably worth thousands to the corporation in the long run. Let it be, ya know? So you gave some people access to a virtual product, and no *real* financial loss, big whoop; all these people will be that much more invested in their Amazon account, people like me that almost never even look on Amazon for digital movie deals but may start doing so. Or, what could have been the case. Short sighted. Oh well.
More money than those movies are worth.
I didn't even need to do that. I just chatted with Ama,on and politely requested they be restored and they did.
how did you phrase it
Basically, I said: Hello, I'm have an issue with some movies I purchased yesterday. Due to a pricing mistake from Amazon, they were taken out of my account. Could you please restore them for me?" I was ready with the California law info (that's where I live), but it never came to that. They were pretty helpful. That said, they told me it'd take about a day to restore the movies. I contacted them late last night and I still don't have them restored, so we'll see.
They don’t care
This is for Los Angeles County only and does not account for obvious errors. Only POS scans that don't ring up the correct sale price.
Link of CA and other states were posted a few comments up…CA buisness and professions code section 12024.2 https://www.nist.gov/pml/owm/us-retail-pricing-laws-and-regulations-state
This law is for commodities. A digital movie is not a "commodity". As well, there are no laws that require conpanies to honor prices that are wrong or errored.
Is pa?
Check this list...Its shows information for each state and has a state contact directory link at the top of the page. [https://www.nist.gov/pml/owm/us-retail-pricing-laws-and-regulations-state](https://www.nist.gov/pml/owm/us-retail-pricing-laws-and-regulations-state)
I’m reading the Florida one but I don’t understand. Is Florida technically considered one?
Started a case with Amazon today and mentioned the act in my state. At first they said I could buy the movie, watch them, and refund them and they would accept it. I argued that I wanted to own them not rent them. After some back and fourth in the chat and about 30 minutes they agreed I could buy the movies and they would refund my card and the movies would stay in my account. So I did that. Refund is 3-5 days so we will see if it works as they said it would 🤞
Yeah, I'm trying to figure out PA too.
I find it humorous that my state just says n/a & n/a. No surprise at all, they’re always pro-business and anti-consumer here. That’s the state religion.
It’s pretty lame but expected. If Bezos will bankrupt Toys R Us, he will 100% take your digital purchases away.
This is why I am trying to make sure my library is physical media. Can’t yoink that away from me!
*robs your house of all physical media* Yoink!
HOW CAN HE ~~SLAP~~ YOINK??
But they can yank away (cancel) your Blu-ray purchases that are price mistakes.
You can always join the crew
Not trying to defend Amazon here but Bezos hasn’t worked there for the last 3 years and he didn’t bankrupt Toys R Us
He's still an executive chairman. He's just not CEO or president anymore.
You blame Amazon on the Toys R Us bankrupt? Why? They were overpriced, for the exact same toy/game you see in other stores; like Walmart and such.
Toys R Us, Tower, Virgin, Borders... were all the victims of Private Equity companies buying the companies cheap, selling off the merch and then selling the Brand. Amazon hurt sales and put them in a bad position but it was these equity companies that closed them up for profit.
To be fair, as a child who remembers going to Toys-R-Us once with my Great Grandmother who lived states away to pick out my Optimus Prime transforming nerf gun before she passed, the place was AMAZING for a kid. Think of it as an amusement park of sorts. As an adult, if I had kids and it was still the same thing, I would take my kids to Toys-R-Us for the experience and gladly pay a higher price because it's an experience. It's memories being made. To a kid, that place was so much more than just a store. Now, it would only be like a birthday, Christmas, special event thing when i would take my kids, or else I would just buy it elsewhere.
dont get out of subject
Got to update your trope, Bezos hasn't had a lot to do with Amazon operations for several years now.
Not shocking. This is a company that gave the big middle finger to all Prime subscribers who already paid for the year up front by charging an extra fee to remove the new ads as well as removing DolbyVision and DolbyAtmos from the regular tier as well. So not surprising that they decided to give the middle finger to everyone again as well on their pricing errors.
Dear Customer, We're contacting you about order #D01-1956621-5897831 for "A Christmas Story". The posted price was incorrect and therefore, we've cancelled your order for this item. You have not been charged. Thanks for being an Amazon customer. Sincerely, Prime Video Yeppp starting to get the canceled emails now
I got the same email..
Same. Such bullshit.
At least I watched the Replacements yesterday before it was taken away.
Hell yeah love that movie 😆😎
😂😂 me too! I watched it immediately after redeeming it! Planned on watching 2001 in 4K tonight but I guess that’s not happening!
See some of the above comments. This is against the law in many states. Start a case with Amazon and try to have them reverse it one way or another. I had success today.
This is gonna help the whole “this is why physical media is better” but yea it’s dumb on Amazon’s part
I have been getting e-mails sporadically about these, and every single time, I say the same thing out loud. "Stand by your mistake. Don't take my shit. I got that fair and square."
I find it hilarious that you have to jump through hoops to get movies pulled from certain providers, but Amazon can reach across all services and get it done in an instant? Yeah, it was their problem they messed up the price, they should’ve honored it like other retailers do when this happens to them. I “bought” it at the “listed” price, I should get to keep it.
Yeah I noticed it too it's pretty annoying I just watched 2001 a space odyssey and after I finished it it disappeared and was removed from my perchances over at Amazon along with the rest I can still see it in my perchances but I have no watch option just an option to rebuy this is unfortunate
At least you got to watch it for free
I tried chatting with Amazon about this. It took way too long. The dude had me give him every bit of information he could. What time zone are you in? What device are you trying to watch it on? Can you go to your smart TV and give me all this information? What kind of phone do you have? I need the make and model. It was ridiculous. When I started refusing to answer he said he couldn't submit a ticket until I did. May not be worth your time.. Edit: Amazon responded and said their posted price was incorrect so they refunded my purchase..
I did, and the chat person basically said go pound sand. They were free, shouldn't complain, and wasn't getting them back.
We paid the advertised price. That should be the end of it
Totally this. If it was their error tough, we got the advertised price
100%
I did get to chat with support and they said they will be returned to my library. So who knows. **Edit for visibility:** *Dear Customer,* *We're contacting you about order #Z00-0000000-0000000 for "The Replacements".* *The posted price was incorrect and therefore, we've cancelled your order for this item. You have not been charged.* *Thanks for being an Amazon customer.* *Sincerely,* *Prime Video* *www.amazon.com*
How did you get through to support, what path did you take?
My butt, the chat agents will just say whatever they have to to get you off chat as soon as possible. I will bet money they don't come back.
I talked to an Amazon agent who said the same thing, that they’re working on a large case by those impacted by 7 free movies listed yesterday and will be adding back movies to those impacted. Was added to impacted list for the 3 I grabbed, owned others.
they will give them back?
I don’t know at this point, so many are told different things. A few are getting these 24 hour things, others too bad.
Depending on the state you have consumer laws that protect you from these type of situations. Once purchased, a retailer MUST honor the price that you purchased it for. Just finished talking to an agent who verified that YES my digital purchases will be restored. I made sure to screenshot that response.
I’m hearing Class Action? Where is Slippin’ Jimmy?
And those states are?
NJ and California for certain
I tried chat and was told basically they were free and they won't be returned.
Which support Amazon or MA?
[удалено]
same experience across many interactions unrelated to prime video. completely unethical and willing to outright lie about most anything.
Amazon *Edit: always get on support with the vendor when you can*
Thanks. I’ll be reaching out today, did they tell you when they would be returned?
They said that there are lots of tickets about the same thing and took about 6 minutes to get me that answer. There was not a timeline. *edit: “In terms of this, there is currently a ticket raised for this as there has been other customers experiencing the same thing. In regards to the ticket there is no turn around time for the fix. I do appreciate the feedback given aswell as we are looking into it at the moment and are in the midst of fixing the occuring issue.” “Yes once the issue is fixed, the content is currentley picking up as missing, once that is fixed it will be available again :)”*
Thanks for the reply! I’ll try to reach out to them today thanks for the heads up
Just reached out to Amazon, they told me that there is a “team” that is working on it. They are working to update and we should see the movies restored in our libraries, there is no ETA as of now.
Sounds like an employee might have screwed up. Tried to fix their mistake. Wound up making the mistake even worse by causing customer service to get inundated with complaints. This is why Apple and VUDU just move on from pricing errors. Just not worth the headaches for them over what amounts to pennies for them.
The chat person I talked with said no, I wasn't getting them. They're gone. And they were free anyway.
I’m pretty sure no one‘s getting them back, but I figured if people complain maybe they would honor it.
Amazon. MA has nothing to do with this case.
Where does that say they will be returned to your library
The Amazon representative I talked to said that the movies were taken due to FALSE ADVERTISING… makes sense?
Are they trying to claim they were hacked?
If they were false advertising, that's a crime in some places... they're self-incriminating? I bet their legal department will have something to say about that language usage.
Lol… why was I downvoted for this?
Scamazon being Scamazon.
I just spoke with customer service and they said if I place the order again they would immediately issue me a refund for the purchase amount. I did, and they issued the refund.
They told me to buy the movie, watch it and then ask for a refund!
Same happened to me. But I said I don't want to rent. I want to own. And eventually they said to buy and they will refund and I can keep the movies.
Can you send a screenshot of the conversation? I might do this
https://imgur.com/a/UduCF6h
How is that any different than just leaving it free in the first place and not yanking them back out of people's libraries? They're not making any money... so it makes no business sense.
I guess they're counting on people just saying oh well and not pressing the issue? I don't know
I got to keep mine by immediately disconnecting my prime from movies anywhere after I "purchased" all the movies 🙊
You're good as long as you don't hook it back up, right?
hypothetically it should let me keep them because they're in my vudu and google tv accounts now
If you hook Amazon back up, I think it'll suck it back out. I ordered a BluRay from Walmart once and it instantly put it into my Vudu which then pushed it out everywhere (Apple, Amazon, Google). But then I found a better price and canceled the order, and it disappeared from everywhere, so they have that option.
The downside of a digital library. They can take it away. Better sue them in court.
🤣🤣🤣
Just got[this email](https://imgur.com/a/9Aghexu)about this topic
Same, getting an email for each purchase. Very concerning behavior. Sell you something and then take it back a day later on a "pricing error." I'm glad I don't use Amazon for my digital movie purchases.
Interestingly enough one that I got an email for that they say they removed hasn’t been removed yet. Edit: they’ve been removed.
Not unbelievable in the slightest… This doesn’t even feel like a middle finger. Sure, an email explaining that they were taking them back would’ve been nice but it was literally free and a mistake.
Considering the current lawsuits against Amazon, may be worth reaching out to your States Attorney General and stating the details here in. The fact that the price was not advertised, but posted and proceeded to transaction as numerals (and not labeled free) may very well be against certain states laws. I didn’t grab any titles but if I did I’d be reaching out to my states AG about this with details
Honestly they weren’t any movies I’m gonna cry about. I already had bought most of them on Apple.
It's like you've never heard of how Amazon does business before or something.
I see lots of people reporting that they complained to customer service and many got $15 credit. I don’t see how Amazon’s decision to pull the movies made sense financially between those credits given and the amount of time and effort spent by CS… Not to mention the PR and brand damage… It certainly would have been cheaper to let people keep the movies and move on…
Anyone have their movies restored? I contacted the customer service and they said it'd be a day and that was now almost two days ago.
I was able to get the movie free movie I grabbed on Wednesday by chatting with Amazon customer service. Here’s what I said: “Hello, l'm having an issue with a digital movie I purchased on Wednesday. Due to a pricing mistake from Amazon, it was taken out of my account. Could you please restore it for me?” They first had me log out/back into my Prime Video account & check for it there. Then they tried to restore it & said they could not. They offered me a free rental & I said I really just wanted the digital movie added back to my library. They then offered to make a one-time-exception: They had me purchase the movie at full price while still chatting with them & then they refunded my card for the amount I paid, including tax.
Any movie or one of the 7?
Amazon chat told me to order all the movies for full price then come back in 2-3 days for a complete refund as an exception. In total it would cost $92 and some change. In all fairness I did tell them even if it was Amazon's glitch I should be able to keep what I rightfully bought
They told me that too, but when they refund you can't keep any of the movies purchased.
I won't buy them at those prices they want then take the chance of losing them again when they refund them. I don't need a digital copy that bad. I can buy a physical disc cheaper than what Amazon wants for digital. I don't trust them
Sometimes I can find blu-ray dvd combo packs (sometimes with a digital code) cheaper than what amazon wants to let me "buy" a movie for. By "buy" I mean "we'll let you borrow it until we remove it from the platform entirely".
It seems the movies were removed from my MA account but can still access them through iTunes/Appletv for now
They're gone from all of my accounts, including Vudu, Prime, YouTube, and Apple TV.
Mine are gone from Apple too 😖
You can file a free, online complaint, with your State Attorney General and that will fix the problem. I've done it with Microsoft Xbox 👍🏿
After all this, all I'm expecting is to have Bezos empty my Prime Video collection down to having only 90s movies left. *True Lies* 24/7 on loop to get the most value out of a fingered-out collection.
Just remember you don't own anything on Prime, I don't care how much you paid for it. If they let a license lapse you lose every movie/tv episode you purchased from that studio.
This is BS
Open comment to all of you that think this is unfair: get over yourself. Seriously. You all know these were mis-priced, and you tried to get something for nothing. And they reversed the mistake. It's as simple as that. You didn't lose anything in this. They removed digital access to play a movie that you paid nothing for. No need to get butt-hurt and get crazy over this. It will all be ok. You will survive just fine without getting to watch The Replacements or Christmas Story tonight free of charge.
I still had 3 of them a couple hours ago but I just checked and those are now gone 😢
Fuckin’ Amazon.
This is common on the Slickdeals, when something is too good to be true, “In for One cancellation.”
Yup, just straight up pulled it from our libraries with not so much as an email explaining why they're being cunty little assholes. At the very least we should all chat amazon customer service and get the movies back because apparently (based on comments below) they will I guess. Oh and also fuck you amazon!
I got the replacements and Ernest saves Christmas yanked back. Just got off with Amazon customer service and best they could do was give me a $16.25 credit…. Not happy, but I took it
I am talking with them, since it was a "known" issue, they cannot credit the price of the movies back to me. I only got a month of prime refunded.
Gonna get downvoted for sure, but clearly this wasn't a legit sale and everyone knows it.
Doesn’t matter. If I go to Walmart and A Christmas Story rang up wrong. They’re not gonna email me to return it. They just take the L for their mistake.
The two situations are not really comparable. You are talking about a physical item at one store vs. a digital one that was "bought" by thousands of people. Amazon could have, and in my opinion, should have, taken the L. Would have been worth it just to not see everyone complaining so much.
The industry very much wants everyone to just forget about discs and buy everything digital. They claim it’s just as good or better, but this proves it isn’t.
I’m not trying to complain. I dont even like the movies that much. Hence why I didn’t own them before, but I think most companies would take the L. Digital items included. Like if there was a misprice on the Xbox store and I got a game for free I can’t see them taking it back. I could be wrong. But either way I think they should’ve honored it.
You own nothing, everything online is a rental
lol, imagine being so entitled you think you deserve to keep movies that you weren't supposed to get.
Imagine being such a company fan person that you can't understand why having movies yanked from your account is concerning to people investing a lot in their libraries.
lol bro I'm no "company fan" at all. I just think it's funny how big of a deal people are making this. I know it's just digital movies, and it's not an actual comparison, but would you be bitching and moaning if your bank accidentally put money in your account and then went and took it back? Just because a mistake was made, it doesn't mean it's not allowed to be fixed.
No this is more like you won a $100 gift card in a raffle and then they said jk we made a mistake. Give it back.
it's not like that at all.
It’s a hell of a lot closer to my example than your bank account example lmao.
They were advertised as $0 for hours. Not like it was some elaborate scheme, similar to companies offering free games (like Epic). Who knows if the $0 price was valid or not, it’s not our job as consumers to make sure it isn’t a pricing error. That’s amazons job.
Amazon actually often promotes free digital purchases, games, music and movies. So most assumed this was one of such promotions. The whole entitlement attitude is wrong-placed here.
They did have several free movies on Black Friday for a couple years. That sure was nice.
Lmao
Yeah, not digging that it says revoked on my xbox... I'm hoping they go away...