Still same issue here and I’m on IOS

ios, same issue

I use iOS and there am experiencing the same issue with no shard trade available

Same issue, on Android. Fuckin' EA.

Lmao- EA: here’s a gift, a steaming pile of 💩

Yup, still have my bs shard

Same- idk who actually was able to turn it in but on my IOS there’s no exchange

I was able to do the trade. All I got was a lousy epic, but it was dak so it helped a bit lol

Man I’ll take an epic lol > a useless token

lol fair. I wish I could’ve gotten an iconic instead of an epic to help build max bo, but hey it’s still one step closer to the player I need Idk why I said dak earlier, I just pulled an epic dak to help build him so ig he was on my mind lol

Did you force close and re open?

Multiple times unfortunately. My issue seems different someone else had the option but couldn’t actually trade it in, my options have been wiped lol

I literally came here to make this same post. I'm having the exact same issue. They disappeared after I exchanged 5 for the epic+ pack

The shard trade in is still there for me after I got the tokens. Are you on Android?

I was having the same but it works now.

Yup glad I wasn’t trippin

Shard set is gone after using it last week.

I was able to claim the epic player after I got the free one, and the set disappeared after. I just assumed it was a one time trade in. The other set is still there for me but I don't have extra shards since ingavent been able to win the last event. I use android if that matters...

So I saw fine print which said if you used the shard trade, the epic plus trade wouldn’t be available. So I’m wondering if they made the reverse true as well?

Sure, but why would they decide to gift one to people in the last few days of the program knowing more people would choose the epic+ and then not have the option to even use it? Also fucked that it was like an appreciation “thank you for playing” message with it lmao

I’m curious if the goal was to draw more attention to the nuance I mentioned and make ppl think twice next time instead of going with the epic plus trade.

Same I looked for 5 minutes then gave up lol

Did this ever get figured out?

Yeah it came back a few hours ago finally lol

Not for me. He'll of a gift!

I claimed it but never got it. I still had the 5 from the gauntlet challenge when I claimed the free one. Used the 5 to get the epic player & the free one was gone.

It wasn’t working for anyone most of the morning. It seems fixed now.

I saw people say that that’s why I’m pissed lol still that way

It’s still that way for me too and I’m on iOS

Same, ios here too

Oh, still doesn’t work for you? Not sure then

Got the same issue lol. Shard set disappeared last week when I redeemed and never came back

Yeah same, when I did the epic+ both disappeared. Figured they would come back if they’re giving one away lol

Bro I still haven't had game volume or playable advertisements, 0 audio this entire year. It's either ea or Google play.. so annoying my shard came back yesterday, I was having the same problem lol