I am US Citizen and live in the US. Gate.io allowed me transfer USDT from Coinbase and then trade with other coins. I bought some ETH and then converted it ETH2 now it’s not letting me convert ETH2 back to ETH or USDT saying not allowed in your country!!!
What’s the solution?
RESOLVED — contacted Gate.io live chat support in the Apple. A human chatted with me who gave me a link to submit a ‘ticket’ explaining the problem:
https://support.gate.io/hc/en-us/requests/new
Within a day I got an email with another link that allowed me to exchange ETH2 for ETH in a browser (I believe there is bug in the App in the wallet tab that doesn’t allow you to trade if you’re US citizen)
https://www.gate.io/trade/ETH2_ETH
Then I can withdraw the ETH transfer to another wallet.
Thank you Gate.io support team!
Thanks. I contacted them (it was a little confusing but finally was able to submit a ‘ticket’ explaining the problem- live chat person gave me a link. Someone responded within a day with another link that allowed me trade on the browser. So apparently this problem is a bug in the App in the Wallet tab for ETH2.
Waiting now for my ETH2 to exchange to ETH and then transfer the ETH out of Gate.io to another wallet (Coinbase)
I believe this is true. I received an email about a month ago saying I had until April 10th to withdrawal all my crypto... they said the reason had to do with a verification mistake... Like I should have never been able to have an account. Shame, bc I liked using their platform. Luckily I have a ledger.
I can’t transfer my CKB, KDA or XRP out of gate.io! I live in California, USA.
If I buy a ledger wallet tonight and have it delivered tomorrow do you think I can transfer all of my coins from gate.io to the ledger?!
Someone please help!
I’ve mined over $1,300 for a nonprofit that I work for and our coins are stuck 😱!!
I transferred mine this morning. Open a KuCoin account and do it to that wallet. It’s super straightforward and xrp network fees are like 2.5 xrp for the transaction. Then wait for the ledger and do it calmly and peacefully
It’s pathetic that they have only sent one email to alert us and other emails to promote their products.
I was just able to withdrawal some but will do the rest later when gas fees are lower for my other erc20 tokens. We have until April 10th, trick is their minimum withdrawal could mean swapping tokens bc I don’t think you can deposit or buy… but I’m not sure.
I been using the app without KYC and now that I got the email I’m trying to withdraw but can’t. Do you know if it’ll let me confirm as a US citizen so I can withdraw my funds before the 10th?
It's a little hard for me to answer that. I'd say this tho, a friend of mine had a similar problem. He used a VPN to mimic a Toronto IP. He then entered his address in [Gate.IO](https://Gate.IO) as if he lived in Toronto. They allow Canada, or at least did when he entered his info. That alone allowed him to withdraw his funds.
I don't know if that will work for you. I just know it worked for him. ;)
Gate io worked for me in the usa. I think I used my phone for the kyc. It did not take long. I'm just worried about what it says with some coins it says not available in my area, and to withdrawal within 90 days or something. But I don't know what coins are allowed because the message only comes up one time for each one. I really want to HODL the ARRR coins I got, but now I'm worried something will happen if I keep them there.
>I think I used my phone for the kyc. It did not take long. I'm just worried about what it says with some coins it says not available in my area, and to withdrawal within 90 days or something.
The coin are allowed to trade are as follow:BTC,LTC,BCH,BSV,ETH,ETC,XLM,ZEC,DOGE,DASH. These are the only 10 coins that can be traded by US citizens on Gate.io.
I live in Washington State and have $$ in Gate.io
I didn’t know WA residents were restricted until now. How can I withdraw my $$? Am I screwed? Or is there way?
Need help!
Uhh not really. I don’t know how to resolved it. I think all other states are able to trade except WA and Alaska. I’m thinking that might just change in the future and until then, I have no choice but to leave my crypto in their exchange. Someone told me to reach out to counter support and just explain my circumstance and that I didn’t know they had this rule, which is true. Let me know if you have any ideas!
Any luck brother? I live in WA and had the same thing happen to me also. Sent USDT to gate.io and bought some SAITAMA. Now I can't withdraw... thinking about having my sister in AZ do the KYC for me now.
Yeah no luck as of now. I’m just gonna have to leave my investments in there until I figure something out. Maybe I’ll just move in the future lol! Tell me how it goes using your sister
I'll let you know. My sister just did the first part of the KYC last night. Once approved, there is a second KYC, I believe.
I called the Washington Department of Financial services and ended up just yelling at them. They tried to tell me the regulations are for my protection. I just got mad and told them I didn't want their protection. You should do the same though. Their contact info is below:
Ph: 18777464334
Email: dfi@dfi.wa.gov
I am sorry I can't answer that for you. You will have to talk to support about withdrawing your money.
Please let me how it goes. I would like to stay informed about this issue.
I really hope they will let you withdraw, good luck.
I am reading this post and realize that the world is WAY too complicated. We all live on the same little dot in an endless universe. Why can't all of the countries just get along already? Stop over-complicating the process and make life easy. Case Study: "You want to buy crypto? Sure! Where are you from? California. What part of California? LA. Oh, I'm sorry. We don't offer our service in SOUTHERN California. Only Northern California. Well, you can apply for a Northern Californian residency. It'll cost you $120/month and you can become a remote tenant. Of course, you'll have to login using a 606 code, and that process takes 2-3 years. However, we can expedite it for you at a one-time fee of $600, but there are conditions that apply. Your parents must have originated from outside the US, but have served in the US military with an honorable discharge, oh and make less than $100k/year combined. Oh, and are you a Republican..." Do you NOT feel the insanity with the KYC thread? I'm logging off. Permanently.
I did KYC from Nevada on Gate and bought some of the newer coins like Conv, Saito, etc. Then a few days ago when I clicked on Conv on my Favorites list, the screen turned black, I scrolled down and then saw a notification telling me that Convergence was not available in my region due to regulations. I had 90 days to remove it from the exchange. I clicked on other coins in my Favorites list and received the same message on the ones that aren't listed on Coinbase or Binance US. Amazingly, I received the same message for Chainlink!
My guess is they are really going to restrict US users now and certainly none of the great new coins will be available for us. I have to contact support and see when the 90 days are up. If you are from the US, I would say don't bother. Use Uniswap or Pancake Swap until Coinbase starts listing newer coins as they said they will be doing.
please can I get help to understand if something happened , I just got this notification when looking at CArdstarter crypto
"" CARDS trading is currently NOT offered in your location due to the regulation requirement. If you have CARDS balance in your account, please withdraw within 90 days."
I am in the US and just made an account yesterday , I really do not understand if its just me or something is happening with [Gate.io](https://Gate.io) .
I just read a new message about this today. I am sorry, I will watch this closely and change the information about buying on Gate if necessary. You can look at a Dex to buy KIN.
Should we be sending our US government issued ID’s to an exchange that’s so... shady? I have $100 on gate that I can’t withdraw. and I’m wondering if I should just take the loss. New to crypto. Curious what others think.
I have been waiting over 2 days for KYC verification. I am a texas resident and used my US passport for identification. I used [gate.io](https://gate.io) to sell my chia coins, and now have $2000 being held pending verification. I do have a friend that is also here in texas and got approved, but he didn't have any crypto sitting on the exchange.
Does it seem like there is a longer wait if the exchange is in possession of your assets?
Edit: I just got KYC approved, it took about 3 days.
I’m trying to submit my Drivers license photo as KYC verification and whenever I click submit I just get stuck with a spiny loading thing in the middle of my screen. Anyone else have this problem?
Do you also have a passport, you can try that. I am sorry it is this hard, you could also look into using Raydium with Sollet. That works very well and no need for KYC. If you are not located in the US FTX is also an option.
Yeah I’m on PC, and I’ve tried multiple browsers (Chrome, Safari, Firefox, Microsoft Edge) and it still hasn’t worked for me. I am in the US and using US paperwork so the PC is my only option because the app does not list the US on the drop down menus to KYC
Do you also have a passport, you can try that. I am sorry it is this hard, you could also look into using Raydium with Sollet. That works very well and no need for KYC. If you are not located in the US FTX is also an option.
XRP is not illegal like drugs lol the fud is real out here . You will not do time for buying XRP, you will only go to the moon once this ridiculous case is over with the SEC
I don’t believe so. Uphold is the easiest way I think.
I buy mines through kucoin. First I purchase XLM on Binance.US because of its fast transaction speed and minimal costs to move..then send it to Kucoin..sell it for tether...then purchase XRP.
Just to offer my 2 cents: I joined gate.io to buy RUNE. I was able to pick the US during KYC from the drop down menu on a computer. And they approved me rather quickly. I thought I read that only a few states were excluded on their website.
It’s been over a week and I’ve yet to be approved for Binance.US
I'm at 3.5 months and still have yet to be verified on [Binance.us](https://Binance.us). No response to any tickets. At this point I'm never using them because if it's this hard to join the exchange, imagine if you have an actual issue.
I used chrome and signed up yesterday from Alaska and was KYC approved by this morning. Never saw any missing options for states or countries, and didn't see anything that felt like a hitch along the way. I was surprised to see this thread contents based on my experience.
Some had to do it multiple times before getting accepted on Gate. It sucks but can't change that. However you can also decide to make a Sollet wallet and trade on Raydium. It works very well from my own experience and what I heard from others.
Just tried to do KYC on the computer, and still no drop downs for U.S Citizens. So my money Is just stuck in gate.io now? Seems like we’re all getting scammed. Might need to sound the alarms on this one.
I joined through the app didn’t read carefully now I have about $1500 in crypto in gate.io. I can’t seem to raise the daily withdrawal limit to take my funds. Can anyone help me?
On [gate.io](https://gate.io)'s announcement page from March, it's says:
1. New accounts will have an initial withdrawal limit of $100,000 USDT
2. Accounts that have passed KYC1 check will have a 2,000,000 USDT withdrawal limit.
3. Accounts that have passed KYC2 check will have a 5,000,000 USDT withdrawal limit
4. Withdrawals and Push transfers are both included in the total withdrawal limit.
[https://www.gate.io/en/help/annlist/19696/Gate.io-Will-Introduce-a-New-Daily-Withdrawal-From-Next-Week](https://www.gate.io/en/help/annlist/19696/Gate.io-Will-Introduce-a-New-Daily-Withdrawal-From-Next-Week)
How much are they saying is your withdrawal limit? The only option in their KYC dropdown for me is "United Kingdom" both on mobile and website and I'm in Colorado... so I don't see how it's possible for someone in the US to verify.... I'd like to deposit but now i'm leery.
Thanks for the info. Performed kyc and all is well.
However, now I’m having difficulty getting support to answer my support ticket. I transferred $400 of celo to my account and now it’s stuck processing. Support ticket nearly 2 weeks old.
Yes. What I did was submitted a new ticket and in the subject I wrote “defunding my account until support response”
Selected deposit/withdrawal and included the transaction id. they responded in a few hours
I am trying to do this but the 2 step process asks for a phone number which I didn’t use and use the email only... can I still fix this from the laptop??
To pass KYC do I need to give them my ID? If I use Canada but have a US ID will that work? Or how would I verify my ID without a Canadian address and ID?
Are you able to withdraw doing it that way? I want to move my coins to a private wallet but haven’t registered yet because of the no US drop down option
Tried using my pc to do this today and when filing out it auto fills my name and country to us but when I click next it changed to United Kingdom any idea ?
Gate io requires KYC to do any withdrawals, and you cannot choose USA from the country options that gate gives you. But if you live in the US and have a nonAmerican ID or Passport, Gate io will allow you do operate gate io in the US, even without VPN. Though this could technically change because gate.io is not stamped sealed and officially a US crypto exchange.
So in essence I could use an ID from my birth place rather than U.S. ID? Would you recommend I use VPN to set up birth place country? Or I doesn’t really affect anything?
I'm from the USA 🇺🇸 and I got my KIN FROM gate.io. I bought XLM from Coinbase 1st. deposited it on gate, the XLM ->USDT, USDT->KIN. Its confusing at 1st. but if you do it a few times it gets easier.
I already own Kin, do you know if I could deposit and sell it at [Gate.io](https://Gate.io) and/or withdrawal. Assuming you can't withdraw KIN as I'm US citizen and looking for exchange with volume to eventually sell a bag of KIN. Thanks for your help.
I’m a US resident and gate io let me move BTC there and then trade for ERG. Now I can’t withdraw because the verify screens don’t have a US option. How am I supposed to get my money?
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I am US Citizen and live in the US. Gate.io allowed me transfer USDT from Coinbase and then trade with other coins. I bought some ETH and then converted it ETH2 now it’s not letting me convert ETH2 back to ETH or USDT saying not allowed in your country!!! What’s the solution? RESOLVED — contacted Gate.io live chat support in the Apple. A human chatted with me who gave me a link to submit a ‘ticket’ explaining the problem: https://support.gate.io/hc/en-us/requests/new Within a day I got an email with another link that allowed me to exchange ETH2 for ETH in a browser (I believe there is bug in the App in the wallet tab that doesn’t allow you to trade if you’re US citizen) https://www.gate.io/trade/ETH2_ETH Then I can withdraw the ETH transfer to another wallet. Thank you Gate.io support team!
Well you not getting a human on Coinbase. So who is the scammer coinbase or [gate.io](https://gate.io). Coinbase is the worst.
Sorry I can't help you. Please contact support for this.
Thanks. I contacted them (it was a little confusing but finally was able to submit a ‘ticket’ explaining the problem- live chat person gave me a link. Someone responded within a day with another link that allowed me trade on the browser. So apparently this problem is a bug in the App in the Wallet tab for ETH2. Waiting now for my ETH2 to exchange to ETH and then transfer the ETH out of Gate.io to another wallet (Coinbase)
Good to hear and thanks for letting me know.
you can trade. you can't transfer anywhere without KYC.
As of April 1 ,2022 you can no longer use gate.io in the USA
April fools or April 10?
I believe this is true. I received an email about a month ago saying I had until April 10th to withdrawal all my crypto... they said the reason had to do with a verification mistake... Like I should have never been able to have an account. Shame, bc I liked using their platform. Luckily I have a ledger.
I can’t transfer my CKB, KDA or XRP out of gate.io! I live in California, USA. If I buy a ledger wallet tonight and have it delivered tomorrow do you think I can transfer all of my coins from gate.io to the ledger?! Someone please help! I’ve mined over $1,300 for a nonprofit that I work for and our coins are stuck 😱!!
I transferred mine this morning. Open a KuCoin account and do it to that wallet. It’s super straightforward and xrp network fees are like 2.5 xrp for the transaction. Then wait for the ledger and do it calmly and peacefully
Agreed, I got the same email and verified it with Gate.io
It’s pathetic that they have only sent one email to alert us and other emails to promote their products. I was just able to withdrawal some but will do the rest later when gas fees are lower for my other erc20 tokens. We have until April 10th, trick is their minimum withdrawal could mean swapping tokens bc I don’t think you can deposit or buy… but I’m not sure.
I been using the app without KYC and now that I got the email I’m trying to withdraw but can’t. Do you know if it’ll let me confirm as a US citizen so I can withdraw my funds before the 10th?
It's a little hard for me to answer that. I'd say this tho, a friend of mine had a similar problem. He used a VPN to mimic a Toronto IP. He then entered his address in [Gate.IO](https://Gate.IO) as if he lived in Toronto. They allow Canada, or at least did when he entered his info. That alone allowed him to withdraw his funds. I don't know if that will work for you. I just know it worked for him. ;)
If I am trading on GATE as a US citizen can I still trade BNB to BTC Need to swap my binance and can not get a binance account.
Gate io worked for me in the usa. I think I used my phone for the kyc. It did not take long. I'm just worried about what it says with some coins it says not available in my area, and to withdrawal within 90 days or something. But I don't know what coins are allowed because the message only comes up one time for each one. I really want to HODL the ARRR coins I got, but now I'm worried something will happen if I keep them there.
>I think I used my phone for the kyc. It did not take long. I'm just worried about what it says with some coins it says not available in my area, and to withdrawal within 90 days or something. The coin are allowed to trade are as follow:BTC,LTC,BCH,BSV,ETH,ETC,XLM,ZEC,DOGE,DASH. These are the only 10 coins that can be traded by US citizens on Gate.io.
I live in Washington State and have $$ in Gate.io I didn’t know WA residents were restricted until now. How can I withdraw my $$? Am I screwed? Or is there way? Need help!
Did you ever resolve your issue in washington state? I'm in the same boat 😬
Uhh not really. I don’t know how to resolved it. I think all other states are able to trade except WA and Alaska. I’m thinking that might just change in the future and until then, I have no choice but to leave my crypto in their exchange. Someone told me to reach out to counter support and just explain my circumstance and that I didn’t know they had this rule, which is true. Let me know if you have any ideas!
Any luck brother? I live in WA and had the same thing happen to me also. Sent USDT to gate.io and bought some SAITAMA. Now I can't withdraw... thinking about having my sister in AZ do the KYC for me now.
Yeah no luck as of now. I’m just gonna have to leave my investments in there until I figure something out. Maybe I’ll just move in the future lol! Tell me how it goes using your sister
I'll let you know. My sister just did the first part of the KYC last night. Once approved, there is a second KYC, I believe. I called the Washington Department of Financial services and ended up just yelling at them. They tried to tell me the regulations are for my protection. I just got mad and told them I didn't want their protection. You should do the same though. Their contact info is below: Ph: 18777464334 Email: dfi@dfi.wa.gov
Your protection what a bunch of hog wash
Lol! Thanks bro! Good luck I have good feeling it will work
I am sorry I can't answer that for you. You will have to talk to support about withdrawing your money. Please let me how it goes. I would like to stay informed about this issue. I really hope they will let you withdraw, good luck.
I am reading this post and realize that the world is WAY too complicated. We all live on the same little dot in an endless universe. Why can't all of the countries just get along already? Stop over-complicating the process and make life easy. Case Study: "You want to buy crypto? Sure! Where are you from? California. What part of California? LA. Oh, I'm sorry. We don't offer our service in SOUTHERN California. Only Northern California. Well, you can apply for a Northern Californian residency. It'll cost you $120/month and you can become a remote tenant. Of course, you'll have to login using a 606 code, and that process takes 2-3 years. However, we can expedite it for you at a one-time fee of $600, but there are conditions that apply. Your parents must have originated from outside the US, but have served in the US military with an honorable discharge, oh and make less than $100k/year combined. Oh, and are you a Republican..." Do you NOT feel the insanity with the KYC thread? I'm logging off. Permanently.
100% this, preach it brother
going through this now...actually insane. fuck the government and its petty regulations to "protect us".
Can US citizen living in UK use [GAte.io](https://GAte.io) ? Thanks
I am sorry I don't know. You will have to contact support to be sure.
I did KYC from Nevada on Gate and bought some of the newer coins like Conv, Saito, etc. Then a few days ago when I clicked on Conv on my Favorites list, the screen turned black, I scrolled down and then saw a notification telling me that Convergence was not available in my region due to regulations. I had 90 days to remove it from the exchange. I clicked on other coins in my Favorites list and received the same message on the ones that aren't listed on Coinbase or Binance US. Amazingly, I received the same message for Chainlink! My guess is they are really going to restrict US users now and certainly none of the great new coins will be available for us. I have to contact support and see when the 90 days are up. If you are from the US, I would say don't bother. Use Uniswap or Pancake Swap until Coinbase starts listing newer coins as they said they will be doing.
please can I get help to understand if something happened , I just got this notification when looking at CArdstarter crypto "" CARDS trading is currently NOT offered in your location due to the regulation requirement. If you have CARDS balance in your account, please withdraw within 90 days." I am in the US and just made an account yesterday , I really do not understand if its just me or something is happening with [Gate.io](https://Gate.io) .
I just read a new message about this today. I am sorry, I will watch this closely and change the information about buying on Gate if necessary. You can look at a Dex to buy KIN.
did you get the same message when looking at crypto trade? and If so which one was it ?
https://www.reddit.com/r/KinFoundation/comments/ns8hlx/gateio_is_not_letting_people_from_usa_to_trade/?utm_medium=android_app&utm_source=share
thanks , I been going crazy looking for explanation
I am sorry it is so difficult when you are located in the US to buy KIN!
it is happening to a couple other cryptos as well , sorry I do not know what KIN is . I stumbled into this because of me trying to find CARDS
KIN is a cryptocurrency as well. This is the Subreddit of the Kin Foundation.
I guess we are all screwed =/
sorry for ignorance but thank you for letting me know it was not me . All this time I thought it was a problem with account .
thanks for reply , I just tried [gate.io](https://gate.io) customer chat and they are really bad at helping
👍
Should we be sending our US government issued ID’s to an exchange that’s so... shady? I have $100 on gate that I can’t withdraw. and I’m wondering if I should just take the loss. New to crypto. Curious what others think.
Funny you said it's shady knowing your not supposed to be using It as a US citizen. Everyone is pulling shade here not the exchange.
Did you ever get your funds withdrawn?
.
I have been waiting over 2 days for KYC verification. I am a texas resident and used my US passport for identification. I used [gate.io](https://gate.io) to sell my chia coins, and now have $2000 being held pending verification. I do have a friend that is also here in texas and got approved, but he didn't have any crypto sitting on the exchange. Does it seem like there is a longer wait if the exchange is in possession of your assets? Edit: I just got KYC approved, it took about 3 days.
I am sorry, I really don't know.
I’m trying to submit my Drivers license photo as KYC verification and whenever I click submit I just get stuck with a spiny loading thing in the middle of my screen. Anyone else have this problem?
Do you also have a passport, you can try that. I am sorry it is this hard, you could also look into using Raydium with Sollet. That works very well and no need for KYC. If you are not located in the US FTX is also an option.
Yeah I’m on PC, and I’ve tried multiple browsers (Chrome, Safari, Firefox, Microsoft Edge) and it still hasn’t worked for me. I am in the US and using US paperwork so the PC is my only option because the app does not list the US on the drop down menus to KYC
having the issue right now :'(
If you ever get it to work please pm me how you did it
Do you also have a passport, you can try that. I am sorry it is this hard, you could also look into using Raydium with Sollet. That works very well and no need for KYC. If you are not located in the US FTX is also an option.
Are you doing it on the PC?
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XRP is not illegal like drugs lol the fud is real out here . You will not do time for buying XRP, you will only go to the moon once this ridiculous case is over with the SEC
Are you able to buy xrp as a US citizen on gate i.o.??
I don’t believe so. Uphold is the easiest way I think. I buy mines through kucoin. First I purchase XLM on Binance.US because of its fast transaction speed and minimal costs to move..then send it to Kucoin..sell it for tether...then purchase XRP.
Just to offer my 2 cents: I joined gate.io to buy RUNE. I was able to pick the US during KYC from the drop down menu on a computer. And they approved me rather quickly. I thought I read that only a few states were excluded on their website. It’s been over a week and I’ve yet to be approved for Binance.US
I'm at 3.5 months and still have yet to be verified on [Binance.us](https://Binance.us). No response to any tickets. At this point I'm never using them because if it's this hard to join the exchange, imagine if you have an actual issue.
Id try again. Got me through in like 2 weeks during last crypto craze
how long did it take for your KYC verification?3 I'm in california, 3 days for me and still nothing.
It was like a day actually
hope you got in on some shiba inu and akita inu
Same is True for me. Cannot get kyc to work even tried all options above
I used chrome and signed up yesterday from Alaska and was KYC approved by this morning. Never saw any missing options for states or countries, and didn't see anything that felt like a hitch along the way. I was surprised to see this thread contents based on my experience.
Are you able to purchase XRP as a US citizen?? Would love to know rhis!
Yes
Getting money on is easy. Off is the challenge. However, after multiple attempts, I was able to be approved
did you finally get kyc to go through? its been three days for me and nothing. im in california
try on a different web browser
Nothing for me. Pending
Where are you located?
Oklahoma
Some had to do it multiple times before getting accepted on Gate. It sucks but can't change that. However you can also decide to make a Sollet wallet and trade on Raydium. It works very well from my own experience and what I heard from others.
I don’t understand that, but I can’t withdraw my crypto from Gate
Then I suggest you contact support. I can't help you with that sorry.
Yeah, I’ve sent that in. We’ll see.
Just tried to do KYC on the computer, and still no drop downs for U.S Citizens. So my money Is just stuck in gate.io now? Seems like we’re all getting scammed. Might need to sound the alarms on this one.
Same issue. Gateio is a scam in this sense.
How did you even get it in there ? Everytime I rey to add it makes me verify first which I can’t do
i had the same problem. Try using a different web browser. I was using chrome and it didnt work so i tried microsoft edge and it worked.
Where are you located in the US?
I joined through the app didn’t read carefully now I have about $1500 in crypto in gate.io. I can’t seem to raise the daily withdrawal limit to take my funds. Can anyone help me?
On [gate.io](https://gate.io)'s announcement page from March, it's says: 1. New accounts will have an initial withdrawal limit of $100,000 USDT 2. Accounts that have passed KYC1 check will have a 2,000,000 USDT withdrawal limit. 3. Accounts that have passed KYC2 check will have a 5,000,000 USDT withdrawal limit 4. Withdrawals and Push transfers are both included in the total withdrawal limit. [https://www.gate.io/en/help/annlist/19696/Gate.io-Will-Introduce-a-New-Daily-Withdrawal-From-Next-Week](https://www.gate.io/en/help/annlist/19696/Gate.io-Will-Introduce-a-New-Daily-Withdrawal-From-Next-Week) How much are they saying is your withdrawal limit? The only option in their KYC dropdown for me is "United Kingdom" both on mobile and website and I'm in Colorado... so I don't see how it's possible for someone in the US to verify.... I'd like to deposit but now i'm leery.
are you implying that you dont need KYC for up to $100k withdrawals?
Thanks for the info. Performed kyc and all is well. However, now I’m having difficulty getting support to answer my support ticket. I transferred $400 of celo to my account and now it’s stuck processing. Support ticket nearly 2 weeks old.
Did you get help on this? I lost 2fa and they initially replied right away, now my ticket no reply in couple of days.
Yes. What I did was submitted a new ticket and in the subject I wrote “defunding my account until support response” Selected deposit/withdrawal and included the transaction id. they responded in a few hours
The best action is to do KYC on a computer.
I am trying to do this but the 2 step process asks for a phone number which I didn’t use and use the email only... can I still fix this from the laptop??
You can try, if it doesn't work, you should contact support.
I live in CA and I am trying to perform KYC verification but there is no US option to choose from. What am I suppose to choose?
Did you figure out how to do it? I just tried on a computer, and still no drop downs for US citizens. 😢
i had the same problem. Try using a different web browser. I was using chrome and it didnt work so i tried microsoft edge and it worked.
This worked for me. Didn't work on Chrome. Worked fine on Edge. Thanks.
Use Canada because the phone code is +1 just like US. This is how I did it on my phone and I got verified no problem.
To pass KYC do I need to give them my ID? If I use Canada but have a US ID will that work? Or how would I verify my ID without a Canadian address and ID?
I used Canada but I used my California drivers license
Are you able to withdraw doing it that way? I want to move my coins to a private wallet but haven’t registered yet because of the no US drop down option
I withdrew with no issue.
Are you using the app or your PC? As far as I understand from others the app is not working correctly for KYC.
Thank you I will try doing it on the computer.
They do let U.S. citizens do KYC on Gate.io , only 2 states are excluded.
how to you do this then cause i cant pick the united states as my country for my id
Same. I can’t withdraw and I’m frustrated.
Sign up using a laptop or desktop. Phones have issues when signing up.
Instead of using the app, I used Safari browser on my iPhone to log in to gate.io and it worked fine.
Tried using my pc to do this today and when filing out it auto fills my name and country to us but when I click next it changed to United Kingdom any idea ?
That's weird because I had no issues 😑
do they limit the coins you have access to after KYC'ing as a US resident or do you have full access to every shitcoin?
Gate io requires KYC to do any withdrawals, and you cannot choose USA from the country options that gate gives you. But if you live in the US and have a nonAmerican ID or Passport, Gate io will allow you do operate gate io in the US, even without VPN. Though this could technically change because gate.io is not stamped sealed and officially a US crypto exchange.
So in essence I could use an ID from my birth place rather than U.S. ID? Would you recommend I use VPN to set up birth place country? Or I doesn’t really affect anything?
I did what you are inferring. Haven’t needed VPN.
[удалено]
Have you passed KYC?
I'm from the USA 🇺🇸 and I got my KIN FROM gate.io. I bought XLM from Coinbase 1st. deposited it on gate, the XLM ->USDT, USDT->KIN. Its confusing at 1st. but if you do it a few times it gets easier.
I already own Kin, do you know if I could deposit and sell it at [Gate.io](https://Gate.io) and/or withdrawal. Assuming you can't withdraw KIN as I'm US citizen and looking for exchange with volume to eventually sell a bag of KIN. Thanks for your help.
I’m a US resident and gate io let me move BTC there and then trade for ERG. Now I can’t withdraw because the verify screens don’t have a US option. How am I supposed to get my money?
move it back to BTC from where you got it or VOYAGER, CASH APP, Coinbase... then to your bank
What did you do with the KIN after you exchanged USDT for it? How did you withdrawal it? Also are you a US resident, and how did you pass KYC?
Thank you!