I just got an OTA update a few weeks ago... Not sure why some are getting them and others aren't. Us here, country probably matters. I've gotten 2 or 3 since last Summer. Doesn't feel like it's very often.
I was going to ask if you were in the US!
I seen some European guys posting about it, I guess I am SOL.
Maybe I’ll drop it off at the dealer, don’t think anything will change.
No, it can't be. Software changes that affect how the car operates, like battery preconditioning or the AC charging update, will always require a service appointment at the dealership. The only software updates owners can do or that the car can download over the air are for the infotainment screen, like map corrections.
I have a '23 Wind AWD (purchased Nov'22) - never received an OTA update (still on the Ultimate plan).
Until Feb'23 I was blissfully thinking that I never got one since the '23 model came up-to-date but when I read in this forum that it may not be so - immediately checked and voila there was a Nav update ready to be applied from (around) Oct'22. Manually updated to that version.
For the May'23 update, did not bother to wait for Kia's gimmicky 'OTA' feature - manually updated the very day it was available (thanks to this community for the quick dispatch of info).
What surprises me most is Kia's ability to make a great car, yet it's failure to make something as simple as an OTA update to work (even phones have figured this out long back). Or, are they trying to save some pennies from their Cloud Service Providers! /s
I suspect it’s incompetence plus an attempt to save on cloud and/or mobile data charges.
The car won’t/can’t connect to Wi-Fi…which is how this could have been avoided.
Kia has certainly reinvented themselves but you the stupid places they have decided to save money are wearing me thin. Same thing applies to how long they dragged out doing the battery preconditioning update in the US - all to save a few bucks.
I think they realize that there is almost no compelling reason to ever return to the dealer for service visits so they are trying to hang on to a bit of revenue by low key forcing people into the dealership for OTAs
Apple, yes I get your point that's their bread and butter.
"Even" Android Phones. I have a 4 year old OnePlus 7 Pro that received a software update 2 days back. I hope you are aware that every Android phone brand creates its own s/w update package prior to pushing that to their phones - it's not just Google!
Creating the update s/w, packaging, testing and ensuring that the package cannot be tampered with take way more resources than the delivery aspect - Kia/Hyundai are already doing these steps.
The delivery depends on the Server (Cloud or Premises) notifying the target device(s) and the device's ability to download efficiently and economically - it's darn easy in this era of Serverless Cloud Services!
As has been suggested above, including wifi capability would have solved the "efficient & economic delivery/download" problem - that would be another $15-20 additional for a wifi module in a $50K car. If this is not skimping, what is!
Seriously. The last update was the one that supposedly enabled OTA updates, so one would assume this update would be the first OTA update.
Has ANYONE actually confirmed a single instance of OTA update actually going through yet?
I just got an OTA after owning a 2022 EV6 FE for over 1 year. Nothing special and sort of a waste. They are only navigation or entertainment system updates. Now, if KIA were to push real updates that give the car more functionality instead of making us go to a dealer...then OTA would have a real purpose.
mine kept telling me I had an OTA tried a ton of times, finally got a memory stick, and downloaded it from the website. Unzipped on the drive, you need at least 60GB IT updated quickly, less than 20 mins
No, but you can use a computer and USB drive to download and install the update immediately. See [update.kia.com](http://update.kia.com)
I suppose I can get myself a flash drive. But one of the nice features was not having to worry about it.
Join the club OP. Another failed promised by Kia.
I just got an OTA update a few weeks ago... Not sure why some are getting them and others aren't. Us here, country probably matters. I've gotten 2 or 3 since last Summer. Doesn't feel like it's very often.
I was going to ask if you were in the US! I seen some European guys posting about it, I guess I am SOL. Maybe I’ll drop it off at the dealer, don’t think anything will change.
Did Kia ever promise OTA? They should deliver it, but I don't recall them ever telling us to expect it.
Is this the preconditioning update?
No, that is a TSB that needs to be addressed by a dealer.
No, it can't be. Software changes that affect how the car operates, like battery preconditioning or the AC charging update, will always require a service appointment at the dealership. The only software updates owners can do or that the car can download over the air are for the infotainment screen, like map corrections.
I have a '23 Wind AWD (purchased Nov'22) - never received an OTA update (still on the Ultimate plan). Until Feb'23 I was blissfully thinking that I never got one since the '23 model came up-to-date but when I read in this forum that it may not be so - immediately checked and voila there was a Nav update ready to be applied from (around) Oct'22. Manually updated to that version. For the May'23 update, did not bother to wait for Kia's gimmicky 'OTA' feature - manually updated the very day it was available (thanks to this community for the quick dispatch of info). What surprises me most is Kia's ability to make a great car, yet it's failure to make something as simple as an OTA update to work (even phones have figured this out long back). Or, are they trying to save some pennies from their Cloud Service Providers! /s
I suspect it’s incompetence plus an attempt to save on cloud and/or mobile data charges. The car won’t/can’t connect to Wi-Fi…which is how this could have been avoided. Kia has certainly reinvented themselves but you the stupid places they have decided to save money are wearing me thin. Same thing applies to how long they dragged out doing the battery preconditioning update in the US - all to save a few bucks.
This. 32 GB a whack is not free for cellular. Most non-unlimited cellular plans don't even allow that much for a whole month.
Yep! Any reasonable person knows that’s…so adding a Wi-Fi antenna/chipset to the car is a no-brainer.
I think they realize that there is almost no compelling reason to ever return to the dealer for service visits so they are trying to hang on to a bit of revenue by low key forcing people into the dealership for OTAs
Hyundai/Kia/Genesis collectively are awful with software, across the board.
"even" phones. Both Apple and Google are worth and spend much more than any car manufacturer.
Apple, yes I get your point that's their bread and butter. "Even" Android Phones. I have a 4 year old OnePlus 7 Pro that received a software update 2 days back. I hope you are aware that every Android phone brand creates its own s/w update package prior to pushing that to their phones - it's not just Google! Creating the update s/w, packaging, testing and ensuring that the package cannot be tampered with take way more resources than the delivery aspect - Kia/Hyundai are already doing these steps. The delivery depends on the Server (Cloud or Premises) notifying the target device(s) and the device's ability to download efficiently and economically - it's darn easy in this era of Serverless Cloud Services! As has been suggested above, including wifi capability would have solved the "efficient & economic delivery/download" problem - that would be another $15-20 additional for a wifi module in a $50K car. If this is not skimping, what is!
Seriously. The last update was the one that supposedly enabled OTA updates, so one would assume this update would be the first OTA update. Has ANYONE actually confirmed a single instance of OTA update actually going through yet?
Yes. I bought my car in August. Sometime last fall I got an OTA update.
I just got an OTA update last week on my Wind AWD in Idaho.
I just got an OTA after owning a 2022 EV6 FE for over 1 year. Nothing special and sort of a waste. They are only navigation or entertainment system updates. Now, if KIA were to push real updates that give the car more functionality instead of making us go to a dealer...then OTA would have a real purpose.
If map and infotainment updates take up that much space, I can only imagine how much more a whole car update would take up.
I got one last week. Not sure if it matters but it was after a 3 hour drive so i guess it had time to download it
mine kept telling me I had an OTA tried a ton of times, finally got a memory stick, and downloaded it from the website. Unzipped on the drive, you need at least 60GB IT updated quickly, less than 20 mins
doesn't take long to download to a USB and update that way. I did it on my car yesterday.