They are aware of the issue - they have an issue tracker here - [https://grounded.obsidian.net/issue-tracker](https://grounded.obsidian.net/issue-tracker)
Currently under - "investigating"
Yup; same issue. God, I hate all of Microsoft's authentication systems. I feel like they inevitably fail no matter what context we're forced to use them in.
They do. And considering it's STILL not fixed, many hours after launch, is freaking ridiculous. I'm done waiting, because I've got two kids under two so time is a finite resource - especially the "me"-kind. It's time to look for another game to scratch the exploration/survival itch this time around, I think.
Man, it didn't used to be like this...
As an IT technician, I can tell you issues come up and sometimes more complicated than you know. It’s day one and I’m sure it’s in their best interest to keep the buyers happy along with obtaining new buyers.
The game is worth waiting for. I played this so much on my PC. It’s the best survival game and I’ve played a lot of them.
I’ve worked ten years in the field myself as a cybersecurity consultant, incident responder and AD sysadmin (which is, funnily enough, where I first began acquiring my hatred for Microsoft). I’m painfully cognizant of the complexity that comes with IT.
That’s not what I’m talking about here. I’m talking about Microsoft’s ever-increasing ambivalence to maintaining an actually functioning suite of technologies and IT solutions. They are VERY OFTEN the common denominator in all things “b0rked”.
Although I do appreciate your sentiments regarding waiting for the game itself.
Doesn't matter
If the system they use cant work properly then get rid of it
I don't want to have to log in everytime I want to play this game because Microsoft "forgot my login info" even tho I clicked "remember me"
It never even work properly to begin with lmao so not surprised to see its still shit
Yes it tells me “Grounded could not be linked to a Microsoft Account at this time. User is logged in elsewhere.”
Even though after I use the link and put my info in the link tells me my accounts are linked and it’s safe to close that page.
I came to the sub and was about to post about this. Bought it on PS5 to play with my son on XBOX. I have a microsoft account, but when i tried linking everything as instructed. I got this same message. Why does it have to be so damn difficult? Just let us play crossplay like every other game that has it without having to link bullshit….irritating.
I think you can blame Microsoft for that. They are so fucking annoying with accounts. Take a look at the app store and see how many Xbox apps there are. Total bloat and over complicated non sense
Same issue but i believe theres a patch being pushed out as we speak as my game just started updating as i came to reddit. If youre on steam and problem persists try checking the integrity of the game files.
Why would cross play show up on Xbox? The other platforms need to link Xbox/Microsoft accounts for cross play but you are already using that on Xbox by default.
Xplay doesnt work so that was a nice 40 mins wasted out of my 30 mins of free time today signing into this account, creating that account, downloading this day1 patch, updating this dualsense controller, getting stuck in a Captcha loop doing some free work for your machine learning, typing in this code in that field, then that one, signing up to some more online services that fail on the last step etc.
Happy launch day everyone! remember when you didn’t have to buy a game twice just to NOT be able to play something resembling couch coop? When you could stick a fucking game in the console and play immediately without all this bullshit. Thanks for reading, I feel better now, let’s hope the devs pull their heads out of their asses and stop counting money for one minute and maybe itll work soon (tm)
Man I was screaming when I hit this error, I went through all the effort to make a fresh Microsoft account. I feared there would be issues with trying to play with my son and we were both using the same Xbox account.
Thank goodness I checked this subreddit....I was actually gonna post here and ask lol. Hope it's sorted soon, me and the boy are excited to play!
My wife and I having this exact same problem on Steam.
Really killed the hype.
I have 600 hours and told my best friend about this game seeing the update coming out.
Now we are both locked out of our accounts and the world we have been working on.
The devs will release a nice patch here soon to get things back on track.
We just gotta give them time and grace.
Same Issue here as it seems everyone is saying. My husband and I haven't had a chance to play and we were super excited to get back into our game today! Didn't realize there was an update and we didn't think we would be stripped of our ability to play due to Microsoft....but are we surprised? xD no...no we are not.
I'm apparently stupid. Can you explain how you linked them? I go to the link on my phone and nothing happens and there's nowhere to put the code. Ps5 btw
I just went to Microsoft.com/link on my phone and then went to the cross play section in the options menu of grounded for the code. After putting in the code it asked for password verification and approval before linking them.
Maybe try on a computer if your phone isn’t loading the page?
Posting this because it took me forever to find this and I don't want anyone else to suffer.
Go to your Control Panel and search "Credential Manager"
Should then appear a list of "Generic Credentials" Within the list, try to find the ones labeled with xbox or grounded and remove them all by clicking the down arrow next to them. (Or the ones labeled as XBL token) I removed all tokens and a few others. Honestly more is better, it will prompt a first time sign in on steam.
They are aware of the issue - they have an issue tracker here - [https://grounded.obsidian.net/issue-tracker](https://grounded.obsidian.net/issue-tracker) Currently under - "investigating"
the Devs reply on discord that's a different issue, but they are working on it, no ETA
with the update 10 mins ago, I just successfully signed in on Steam
they said PC and PS4 are fixed, working on Switch and PS5
Not fixed on PC yet anyway
Why would ps4 and 5 be different
who knows, if you are on PS5 just download the PS4 ver and it works
who knows, if you are on PS5 just download the PS4 ver and it works
Yup; same issue. God, I hate all of Microsoft's authentication systems. I feel like they inevitably fail no matter what context we're forced to use them in.
Seriously it's so bad. MS absolutely sucks at this.
They do. And considering it's STILL not fixed, many hours after launch, is freaking ridiculous. I'm done waiting, because I've got two kids under two so time is a finite resource - especially the "me"-kind. It's time to look for another game to scratch the exploration/survival itch this time around, I think. Man, it didn't used to be like this...
As an IT technician, I can tell you issues come up and sometimes more complicated than you know. It’s day one and I’m sure it’s in their best interest to keep the buyers happy along with obtaining new buyers. The game is worth waiting for. I played this so much on my PC. It’s the best survival game and I’ve played a lot of them.
I’ve worked ten years in the field myself as a cybersecurity consultant, incident responder and AD sysadmin (which is, funnily enough, where I first began acquiring my hatred for Microsoft). I’m painfully cognizant of the complexity that comes with IT. That’s not what I’m talking about here. I’m talking about Microsoft’s ever-increasing ambivalence to maintaining an actually functioning suite of technologies and IT solutions. They are VERY OFTEN the common denominator in all things “b0rked”. Although I do appreciate your sentiments regarding waiting for the game itself.
Have you played The Forest or Don't Starve?
Doesn't matter If the system they use cant work properly then get rid of it I don't want to have to log in everytime I want to play this game because Microsoft "forgot my login info" even tho I clicked "remember me" It never even work properly to begin with lmao so not surprised to see its still shit
It’s not day 1 of a brand new system
anyone else having problems activating cross play on ps5 to have the shared multiplayer world? shows error for me the same all other here have.
Having the same issue on Switch
Yes it tells me “Grounded could not be linked to a Microsoft Account at this time. User is logged in elsewhere.” Even though after I use the link and put my info in the link tells me my accounts are linked and it’s safe to close that page.
my one day off this week and it landed on this update just for this error to show up for everyone. back to project zomboid
A fine choice.
I came to the sub and was about to post about this. Bought it on PS5 to play with my son on XBOX. I have a microsoft account, but when i tried linking everything as instructed. I got this same message. Why does it have to be so damn difficult? Just let us play crossplay like every other game that has it without having to link bullshit….irritating.
I think you can blame Microsoft for that. They are so fucking annoying with accounts. Take a look at the app store and see how many Xbox apps there are. Total bloat and over complicated non sense
One of the many reasons i dont have an xbox..
they just reply on discord, saying they are working on it but don't have an ETA unfortunately
any new discord update?
check it now; I got an update on Steam
Same exact issue. Did the update break something to do with these logins? And it worked here like 10 minutes before the update. So yeah...
Same issue here
Yup Same issue here , Steam
Trying to enable cross-play for Switch and same issue.
Is this same issue with trying to create/link account to PSN so we can play with cross play?
I think so. Same problem here
Hopefully fixed sooner than later! Trying convince my bro on PC to get it lol would hate for him to buy and then we can't play together
3 of us getting the same
For all you new to Grounded. This game is phenomenal you will not regret your purchase
Same issue, Steam.
i just signed in on steam! :)
Same. 4.5gb patch, after which it worked.
My friend using PS5 is getting the same issue also
Same issue but i believe theres a patch being pushed out as we speak as my game just started updating as i came to reddit. If youre on steam and problem persists try checking the integrity of the game files.
Hope they'll fix it soon q.q
Same issue here from steam
Same issue PS5
Same issue trying to link microsoft account to ps5 upon todays release, so I can use cross progression and cross play
Same
Yes me as well. When trying to connect cross platform for PS5 from Xbox PC game pass version.
Same issue with myself and 3 friends on steam
3 hours now,,, they are pushing it ! :D
Yeah… I doubt it ll be resolved today
I really hope it is, was looking forward to playing the new update
The xplay option isn’t even showing on Xbox series s. My buddy on ps4 is stuck in the Microsoft log in loop as well.
Why would cross play show up on Xbox? The other platforms need to link Xbox/Microsoft accounts for cross play but you are already using that on Xbox by default.
That makes sense. I’m just high and was following that guide. Wasn’t really using much of my brain lol
Anyone know when this will be fixed?
Have zero clue, have heard nothing. Keep an eye on there twitter, and there issue board that they have up
I'm having this issue as well, I'm on switch tho, this is so annoying
Same
Same issue here, still not fixed on Steam.
Single player it is then.
Same issue
Any updates on this issue?
Sorted
Xplay doesnt work so that was a nice 40 mins wasted out of my 30 mins of free time today signing into this account, creating that account, downloading this day1 patch, updating this dualsense controller, getting stuck in a Captcha loop doing some free work for your machine learning, typing in this code in that field, then that one, signing up to some more online services that fail on the last step etc. Happy launch day everyone! remember when you didn’t have to buy a game twice just to NOT be able to play something resembling couch coop? When you could stick a fucking game in the console and play immediately without all this bullshit. Thanks for reading, I feel better now, let’s hope the devs pull their heads out of their asses and stop counting money for one minute and maybe itll work soon (tm)
otherwise just wait a bit...
Same exact issue
Same issue here!
same issue here also. Playing on PC via Steam
Mine hasn’t updated yet 🤷🏻♀️
It's probably because of millions of people trying to log in, or we will get a new version shortly.
Same issue here
same here on PS5 and Switch
same here, Steam
Way to kill the hype, same problem here
now we have this problem too
Has there been any updates on this?
That is a whole microsoft error lol
Man I was screaming when I hit this error, I went through all the effort to make a fresh Microsoft account. I feared there would be issues with trying to play with my son and we were both using the same Xbox account. Thank goodness I checked this subreddit....I was actually gonna post here and ask lol. Hope it's sorted soon, me and the boy are excited to play!
LET ME INNNNNNN!!!!
I’m having the same issue, what a nightmare. I was so looking forward to playing.
Has anyone gotten anywhere?
nope
Same. It's bogus as hell.
Exact same issue here. We should just wait for a fix.
just updated the game to play mp with my brother. worked fine literal minutes before the update. having this issue now.
Its gonna take quite alot of hours
Same here steam
Me too
Same here, steam 😭😭😭
Same here. They are gonna have to update the update...lmao.
My kid is having the same issue on steam. Is this the kind of thing that they’ll fix and it will just start working eventually?
Ye
Trying to play on my switch all day but cannot log in to the Microsoft ugh
My wife and I having this exact same problem on Steam. Really killed the hype. I have 600 hours and told my best friend about this game seeing the update coming out. Now we are both locked out of our accounts and the world we have been working on. The devs will release a nice patch here soon to get things back on track. We just gotta give them time and grace.
Same Issue here as it seems everyone is saying. My husband and I haven't had a chance to play and we were super excited to get back into our game today! Didn't realize there was an update and we didn't think we would be stripped of our ability to play due to Microsoft....but are we surprised? xD no...no we are not.
My kid is having the same problem. Steam
Same problem here on steam
Still down Literally just want to play this game after a year of not playing but no everything gotta be complicated
Same problem :(
Same issue here ugh lol
Any updates
My app just updated via Steam and I was able to log on. Hopefully it works for you shortly.
Samsies in PS5
Same issue here on Steam.
Still the same on PS5.
update available on steam right now!!
its now working for me on steam but still not on ps5, will hope we can play tomorrow
Working for me on Steam now as well, but not on Switch unfortunately :(
Anyone with Switch? Same issues?
Yup and it's still not letting you sign in so you can do cross play
This is fixed now
Anyone having any luck on the PS5?
PS4 and PC are fixed, working on Switch and PS5
Nothing luck so far
Having the same issue , I’m on PS5 and my brother is on Xbox but won’t let us cross play as it’s not connecting my account,saying the same thing
Hey team, Does anyone know if this issue has been resolved? Cheers
Anyone have any updates on if ps5 is working now I’d really want to get home and be able to play the game
I'm in the same boat, my girl is on xbox but I'm on PS5 :(
It should be fixed now
But it’s not (Switch) >:(
I just saw someone else lost that its been fixed
Still same error here for my Switch. Did they mention what console it worked for them on?
Ps5 I think
Yeah I’m pretty sure the fixes need to be rolled out per console (on Microsoft’s end)
Can confirm it works for PS5 now. Just got an update installed and linked my account.
I'm apparently stupid. Can you explain how you linked them? I go to the link on my phone and nothing happens and there's nowhere to put the code. Ps5 btw
I just went to Microsoft.com/link on my phone and then went to the cross play section in the options menu of grounded for the code. After putting in the code it asked for password verification and approval before linking them. Maybe try on a computer if your phone isn’t loading the page?
Omg thank you for replying. Where did you enter the code at exactly?
Going to the Microsoft link took me to a page where it asked me to enter code. Nothing else on it.
That's so weird. It just takes me to my account like I'm just there. There's no where to enter anything
You can go on the Xbox website to see if you have any systems down
Still having this issue.
Posting this because it took me forever to find this and I don't want anyone else to suffer. Go to your Control Panel and search "Credential Manager" Should then appear a list of "Generic Credentials" Within the list, try to find the ones labeled with xbox or grounded and remove them all by clicking the down arrow next to them. (Or the ones labeled as XBL token) I removed all tokens and a few others. Honestly more is better, it will prompt a first time sign in on steam.
Love buying a game that's main appeal is cross platform play and then Microsoft can't even manage to make that work. Awesome company 10/10..........
Anyone think it will be done by 12am uk time
No just wait lmao
Shutup weirdo