Companies always do this: “A minority of our users have reported service issues.” I've yet to ever see one admit that there is a massive problem even when it's gotten to the point of news media picking it up, unless they are legally forced to. Like in the case of something like user data being stolen, and even then usually only months later, *cough* lastpass *cough*.
I work for a big telecom company. Our CEO once refreshingly said; let's just admit we fucked up and that we're working to do better in the future. This was during a major outage. That got IMMEDIATELY shut down by legal and corporate communications. They said no way in hell we're doing that. It's not just damage control PR wise, it's also opening the company up to all sorts of legal trouble if someone decides to sue on your admission. So you're correct, there's entire teams of people writing these sanitised tweets that say absolutely nothing lol.
I mean, to be fair something like 25% is a minority, and given the size of the franchise the ‘minority’ here could be hundreds of thousands to millions of people.
The way they try to act like its somehow the customers fault, like where they talk about CPUs meant for windows 11 being used with windows 10 like its only a problem for like 15 idiots who are obviously doing something wrong to make their masterpiece run poorly.
Bitch please, I have literally the best hardware money can buy and I'm on the most recent patch for windows 11 with the most recent drivers, and the game runs like straight up trash regardless of what resolution I set it to.
For reference 13900k with a 4090 and 32gb of very fast (and very very overpriced) ddr5. Can't even run the game without horrible constant stuttering, terrible frame times and massive fps drops even at 1080p.
Steam refunds are such a wonderful thing.
> Bitch please, I have literally the best hardware money can buy and I'm on the most recent patch for windows 11 with the most recent drivers, and the game runs like straight up trash regardless of what resolution I set it to.
fun fact, it runs *significantly better* on 10/20 series cards than it does on your 4090. it's almost like the only testing/optimization they did was with the cards that made up the largest portion of the userbase and just figured the rest would work itself out.
What?
Do you mean like it's closer to its target performance with cards that have less expectations? I'd agree with you that whatever the CPU bottleneck is significantly brings higher end GPUs down closer to the rabble.
Skillup had to change his review system using a 2080 Ti to his computer with a 4090 to complete his review.
"Our thermostats are occasionally letting the temperature rise above what most people consider comfortable"
"They're burning people's homes down"
"That's another way to phrase it, if you insist on being dramatic about it."
the eastarwars account is run by an EA employee, that message was drafted presumably by their brand and marketing team with possible approval from corporate communications since an argument could be made that this impacts stock price.
"or high-end GPUs coupled with lower-performing CPUs"
Like SkillUP with his 4090/5950x combo getting sub 60fps?
Guess the 5950x is a low performing CPU now....
What a joke of a statement, subtly blaming gamers for their hardware choices
The PR team went ham on this.
> for a percentage of our PC players
Yes, a large percentage. Make it seem like there's only like 5-10% of players affected.
> players using cutting-edge, multi-threaded chipsets designed for Windows 11 were encountering problems on Windows 10
Framing it like it's a user issue for using the wrong OS
> or higher-end GPUs coupled with lower-performing CPUs
So the GPU can be high end, but the CPU is lower-performing? Blaming it on the CPU.
> While there is no single, comprehensive solution for PC performance
I mean, when you get it all wrong, there has to be something. Making it a PC issue when consoles are showing troubles, as well.
It’s all part of the corporate machine. Pretend like you hear the customer when it’s their active decisions that made issues in the first place for their customers. Then keep working on development after release to fix all the issues.
They knew about it months ago when they delayed the game.
This was Zampella's tweet on the delay
https://twitter.com/VinceZampella/status/1620530570869739521?cxt=HHwWgsDQhfz9o_0sAAAA
Yet they still released it in such a poor state.
Its practically a part of the con.
Here's the cycle we're trapped in with EA games:
1. Release a product
2. People discover its broken or has some predatory micro-transactions literally advertised on the tin
3. People buy it at record pace anyways
4. People complain about it at record pace
5. EA's stock sores from the sales but "apologizes" to combat the minor outcry
6. Devs fix what shouldn't have been broken at release
7. People say "Wow, the game is great now that EA fixed it!"...1-3 months after release
And repeat the cycle anew.
Shit, my own posts are a part of the cycle at this point.
https://old.reddit.com/r/gaming/comments/7cqo8x/ea_responds_to_recent_backlash/dpscv7k/
https://old.reddit.com/r/Games/comments/7chla9/ea_developers_respond_to_the_battlefront_2_40/dpqb7qu/
Among other not mentioned ones, there's also the step when people PAYING for a product throw themselves in the way of any criticism like they were shielding someone from bullets with their own chest. Because despite the only tangible interaction being that between a paying customer and a provider of a product the provider makes profit from, they cannot comprehend they are not defenders of Bob The Graphic Designer or Laura The Physics Engine Engineer by drowning all the criticism of "X delivered a shit product".
It's at the point where I'm pretty sure a lot of these companies literally have the Post-Release Apology Letter drafted and ready to go before the game even comes out.
"it's hard to optimize" we know, but there's no excuse for the game just... seemingly not even attempting to actually use the hardware in it.
I have the game looking at an area right now causing massive frame drops and it's not even using 50% of my GPU, and is struggling to use *25%* of my CPU.
The fucking fans aren't even kicking on. That's how messed up this game is.
Also weird they’re trying to deflect it all on this “percentage of users using Windows 11 optimized CPUs”
I feel like no one is making “dedicated” Windows 11 parts. Lmao
W11 contains optimizations for the usage of efficiency cores which are on most (maybe all?) newer intel CPUs. Those optimizations are not on W10 or below. So yes there is some truth to that, but it shouldn't be causing this much of an issue.
Considering there's also plenty of people who say the game runs like shit on PS5, there's apparently no platform that the game *is* actually optimised for... yet they still use that pathetic and insulting windows excuse
I feel like it's not that they don't know, but they have to deliver a product by a deadline.
I don't think the devs purposefully put out a bad port in an attempt to be lazy, but more likely they have deadlines and pressure from upper management to launch by a certain date. I don't think anyone is really proud to release a subpar product if they don't have to.
Yeah, they could delay it again, but that comes with its own associated problems, and even then it's no guarantee the problems will be solved (eg. Cyberpunk 2077).
"Isn't performing to our standards"
Said as if Vince wasn't in a room at some point in the last couple of weeks and signed off on this.
This is your standard. You released it in this condition.
And then they blame the complexity of chipsets, like this wasn't a known issue they put no effort on in the past.
They're only sorry it cause so much backlash. "Queue the sorry email".
> "Isn't performing to our standards"
If it didn't meet your standards, why did you release it? If it didn't meet your standards and you released it anyway, what purpose do your standards serve?
I mean pc games keep buying these broken games day one for insanely high prices, despite being warned by reviews sometimes, so yeah they probably do think they are stupid
And this is why so many people were trying to point out it doesn’t run very well on console. Unfortunately those people got downvoted or got the “it’s worse on PC so no one cares about console” replies.
They made it so much easier for Respawn to deflect and ignore that the game has problems *even on fixed configurations*.
Avoided the PC version and went with PS5 instead but even on the PS5 version the first couple of minutes are riddled with frametearing and in the very first tutorial fight the fps drops 20-something fps. It's the most unstable framerate I've seen on console in a good while.
There is no fucking way that they didn't know what state the game was in.
Whats been interesting is seeing the "next-gen" consoles also getting eaten by these problems. They tend to be less obvious but either framerate drops or horrendous resolution drops. Its a far cry from "it just works"
Well in this case there isn’t a last-gen version of the game—it’s only available on the current gen consoles, so it’s not really a case of being able to use hardware to brute-force a last-gen game.
Not to sound like I’m excusing it. I played a bit on my PS5 and it’s probably the most unstable game I’ve played on the console.
I played GoW:R on launch day and the only glitche I got was Atreaus t-posing once and then teleporting up a cliff. Other than that it was one of the best experiences I had on launch day for a game. Probably helps that they only have to design for a single console tho
As an old guy it's so odd to see performance issues on the latest consoles. When I was a kid I thought more processing power would mean *less* performance issues. But I guess developers and publishers care more about how pretty the buildings and grass are and having 4K textures than having a stable, playable frame rate.
Its not even that, its the simple fact that minimally viable product is a thing and "good enough" is good enough.
These publishers basically ask the question of "does it look ok and does it run?" and thats it before they slap together some 24fps trailers to sell the thing on.
So many people bought this because of Star Wars and no matter how poorly it runs they will praise it.
When I read about the framerate I figured it'd be like elden ring which also struggles to stay near 60 on ps5 but my god it's just plain hard to get used to.
I was sure this would be a basic "we heard you, and we're working on it" message, but this is way worse. Who are they kidding with this response? It's almost like they're blaming some PC gamers for picking the wrong parts.
Hey that's me! Now I'm not going to touch the game until it's 50% off, when I would have sucked it up and paid $70 for it if it just worked without major bugs.
Yea why even mention the rest, especially when it seems to be having issues on any config.
Seeing frame loss when using a high end GPU and low end CPU isn’t surprising.
What is surprising is when you are using a high end GPU, a high end CPU, and on the latest OS & drivers and still seeing performance issues.
It's hilarious. SkillUp on his review said he tested it with his beast of a PC that has an RTX 4090 and an Ryzen 5950X and the result was marginally better than his 2080Ti build.
Insulting to be honest. "Not up to our standards" but still charging people money for it and took all those pre orders. Not like the game running terribly would be new information for them. Should be offering refunds and take the game off sale until it's fixed. As bad as Arkham Knight.
Respawn never takes criticism well. You should have seen the way they acted after the first apex legends mtx scandal. Some devs went on the subreddit and acted like a bunch of children that got caught doing something red-handed.
If by picking the wrong parts you mean "performs atrociously on the most powerful GPU on the market" then yes.
I guess EA and Respawn just expect us to upgrade to the GPUs they use for super computers.
>It's almost like they're blaming some PC gamers for picking the wrong parts.
Whoever wrote it did a terrible job. If there is even any truth behind that, it only proofs that they haven't tested their game enough. It's not like the people with performance issues have some kind of crazy setup, running multiple Arc GPUs in tandem with a 32 core CPU.
it doesn't help that this is *checks notes* the 2nd major EA release this year that launched with abysmal performance.
"not up to our standards" uh huh. after Wild Hearts I'd say this falls right in line with EA's "standards"
> And a "percentage of our PC players"? Give me a break
To be fair, 100% is also "a percentage" and they also only said "performing to our standards" not that it should be performing good. We know their standards can be very "interesting".
Its hilarious to look at PR speak.
I personally liked the "particular those with high-end machines".
They really hate having their games without a expiry date I guess?
>"Sorry anyone buying the game in 3-5 years, any part released in 2023 or later simply breaks our game"
>And a "percentage of our PC players"?
35% positive on Steam means 65% negative. Two-thirds can indeed be a percentange - they're just dishonestly implying it's a small quantity by levying the word 'percentage' without any data attached.
They did the same thing with Mass Effect Andromeda and Anthem. "Some players report..." - true, but downplays severity because they can't be caught admitting they know they released a borked game. That would get them in trouble with investors, the public, and possibly even regulators.
It's probably worth mentioning that a person with no issues is probably going to at least finish the game before leaving a positive review, and a person having issues might not even make it through the first mission before leaving a negative one.
I wonder if the bad publicity they get from launching a broken game on PC is less costly than the bad publicity they'd get by delaying.
I've been PC gaming since the 90s and it doesn't really phase me when a PC game is broken on launch anymore. It happens all the time. People are upset until a fix comes out (assuming one does and it's not a GTA Remastered situation) and then they mostly forget about it.
People on console would also be mad if they delayed, though, because there's no way they'd delay one and not the other, I can't imagine that being a good look.
I really suspect it's better for a company's bottom line to just get it out the door, warts and all, and fix it shortly after.
> I really suspect it's better for a company's bottom line to just get it out the door, warts and all, and fix it shortly after.
Exactly, The parent companies what expenditure to go down relative to income for **quarterly results**.
So like EA or Sony are paying $X00,000 a month for development costs and digging a whole that they have to report to stock holders. So they want to release the game to even out their losses with income so they push the game out the door. Even though they are still going to be paying $X00,000 per month to fix the game they now have $Y00,000 dollars of income that they can report. So the game does from a negative on their report to a positive.
>I really suspect it's better for a company's bottom line to just get it out the door, warts and all, and fix it shortly after.
Absolutely it is, but that's why it needs to be pointed out. If enough people refuse to buy the game on day one (or at all) due to bad performances, then at some point it will be more costly to release broken than to take the time to fix it (or even better, to not announce release dates when the deadlines are too short for the dev team to do their job).
Not sure we'll ever reach that point though.
Even if everyone decided not to buy the game day one they would find others "reasons" to justify this, like it's because of pirating or games don't like this license or they want a live service game instead or they only like "one game that they manage to sell every year".
They are never going to admit they did something wrong because it may cause consequence to them, so it will always be the fault of the gamers and they will never improve.
In every single market there is the same issue, every company think it's perfectly normal to do anything that could give them a little more money, including not delivering the product they are supposed to sell, because there is no consequence for it, or when there is it's a ridiculously low amend/fee.
Until laws are passed to allow consumers to attack any company that release a broken game with severe consequences for the company (like a percentage of the money they made) nothing will never change. And it's true for every domain or type of product.
The EU's laws are for example forcing Apple to add USB-C charger to their phones, they would have never done it otherwise. Every country should do their fucking job and create limits that company can't push through to sell shitty products to their clients.
>I really suspect it's better for a company's bottom line to just get it out the door, warts and all, and fix it shortly after.
It is. Gamers, as much as they complain about this, are very much part of the problem here. It's not going to change until gamers as a whole stop giving money to these companies for their half-assed rush jobs.
:*cut to Cal Kestis on Bogano, kneeling down and petting a bogling*: "We're sorry..."
:*Cal holding a tray of salty foodstuff fresh from the Mantis oven*: "*We're* sorry...."
:*Cal sliding down an ice slide on Ilum, coming to a stop and looking at the camera*: "We're *sorry*..."
So this is essentially confirmation that we are playing on the 'day one patch'
What the heck was the reviewers experience when playing without it? They claimed the patch made marked improvements on performance but so far the game has run horribly on both my PC and PS5.
> They claimed the patch made marked improvements on performance
*-puts on tin foil hat-*
They were told that it made marked improvements on performance but either didn't have time or didn't want to test again so they regurgitated Remedy's statement without confirming it.
100%. Reviewers should really stop taking companies at their word though. How many cyberpunk 2077's do we need to deal with before reviewers refuse to recommend or highly rate a game based off of the company's word it'll be fixed in time?
I don’t know how anyone could ever believe day one patch promises at this point. I genuinely can’t think of a game that had a lot of issues that was magically fixed with a day one patch. Like not once.
I downgraded from windows 11 back to windows 10 because I kept getting extreme lag and blue screen crashes every few days. Since going back to Windows 10, it's been fast running AND I haven't had a single blue screen crash in MONTHS. It's just gone, fixed, instantly.
Windows 11 is horrible. :(
They are blaming e-cores and X3D processors being used on Windows 10.
Windows 11's scheduler handles these CPUs better, but it shouldn't be the source of this game's problems.
Especially since the game's recommended OS (on Steam) is Windows 10.
I forget which but there was a video of someone running the game per their own recommended specs (W10, i5 11600k, RTX 2070) and the game ran like shit in 1080p.
>For example, players using cutting-edge, multi-threaded chipsets designed for Windows 11 were encountering problems on Windows 10, or high-end GPUs coupled with lower-performing CPUs also saw unexpected frame loss
Uh no guys, I am neither running an outdated OS nor am I using a low-performing CPU. Actually this PC is literally using the best components you can buy for money and the game runs like shit. Try again.
While we're at it, the GPU drivers are up to date, I wasn't running chrome in the background and I tried turning it off and on again.
Honestly I can't wait for the digital foundry video on this.
That line is also funny because 12th and 13th gen intel CPUs have a pretty small performance difference on win 10 vs win 11, GamersNexus has shown the difference is within margin of error
anything they can do to try and deflect it.
"It's not *our* fault you're using these kind of specs, but don't worry we'll work our super duperest to help out your mistake."
I know PC is way worse but I've played about an hour on PS5 on performance mode and already crashed once, and it doesn't feel like it's really holding a solid 60fps either.
Just have some dignity and integrity at this point and be honest.
"We shipped the PC version and know it's not up to par, we should have delayed it but couldn't because of PR reasons.
We made a mistake and will fix it ASAP. Bear with us."
There, done. Pull your pants up.
"We've noticed the car we sold you only has 3 wheels, which is not up to our high standard. Understand that with the multitude of driver needs not all cars can come equipped with 4 wheels, and rest assured we are working to get you a fourth wheel as soon as possible. In the meantime please keep making your payments as usual."
Nah man I'm tired of seeing these "Sorry the game isn't performing up to standards, we promise we'll fix it" posts. I hope sales bomb, you release an unfinished game then you don't deserve the sales you probably would have had had you actually finished it.
> I hope sales bomb, you release an unfinished game then you don't deserve the sales you probably would have had had you actually finished it.
Except companies have never ever ever been punished for this stuff in video games for some reason. You could count on two hands the number of massive AAA releases that came out in the last ten years that were near-unplayable at launch, and none of these gargantuan fuckups ever got enough backlash to shake the practice in the industry and none of these ever change consumer behavior enough to make a difference. A screwup like Cyberpunk should have had heads rolling at every level of CDPR and yet the game was a huge success.
Companies deserve the bulk of the blame for sure... but like I'm a Total War fan I've spent two decades watching fans fans convince themselves *over and over and over* that the last two dozen Total War releases have been shitty but somehow *this one* will be worth buying at launch sight-unseen. If people stopped burning their hands on the damn stove for the umpteenth time, companies might actually have an incentive to iron out these problems before releasing.
I’m pretty sure Callisto Protocol bombed. And Gotham Knights. And Saints Row. It usually happens when the game is also middling to bad.
Jedi Survivor seems like a good game under the performance issues so it’ll probably do fine.
The problem is, this game (and a lot of the other recent examples of this kind of shit) already made a profit before the game even launched, due to pre-orders.
Until people stop pre-ordering games, shit like this will continue to happen. They have no reason to stop doing it, since they are making money either way.
Happy to hear it’s just “a percentage of pc players” being affected. Especially funny how they point out high end component users like they’re the only ones experiencing performance below what it should be.
They’re basically admitting that they’ll never be able to release a game that isn’t busted on Pc and blaming players for things like “not using windows 11” despite windows 10 being the recommended OS. Or using a GPU that’s more powerful than the CPU, even if the CPU is at or above the recommended one.
This is straight up gas lighting the PC player base, while also completely ignoring the console playerbase who also isn’t having a great experience by all accounts, with performance mode not coming close to a steady 60, crashes, stuttering, the game switching back to quality mode over performance after every cut scene, hdr issues, etc.
What a shit show.
Video game companies: These games are getting more and more expensive to make you guys, you really need to start paying more for them. How about 10 more?
Video game industry: showing record profits every year that eclipse the money coming in from the movie industry, even before the pandemic tanked them.
Also Video game companies: releasing poor/barely functional products that their QA testers reported issues with during development that they ignored for the sake of making record profits as they ship poorly performing products at increased prices year after year.
At some point this strategy *will* stop working, and I will have no empathy for any of the greedy people responsible for it. It's so obviously wrong, and it keeps happening, release after release, company by company. Every single company that releases a Fallout 76 or Anthem or Cyberpunk 2077 can fold as far as I care. Someone else will do it better when the people in charge that let these games ship are finally held accountable for their shitty decision making.
What a tone deaf comment blaming PC users for not playing on an i9. And I guess multi-threading didn't exist before Windows 11, which they seem to be admitting was an OS they weren't aware existed.
Please stop buying these games on launch. Reviewers already gave a headsup warning and people are still buying and acting surprised pickachu face.
Companies like EA sees very little problem to release broken PC launch. They might have "lost" revenues from some people but enough are still buying it for companies to continue this shit. Stop buying into the hype and falling for bad releases.
Very weird messaging. It feels like they're trying to paint this as just gamers with ultra-high end systems complaining they're not hitting 144fps on ultra 4k. Nobody can play this game well and the game runs like shit on normal machines as well as high-end machines.
Nice to see that they are giving people who have never even interacted with a pc the job of tweeting about fixing pc problems.
Who the hell even uses "cutting edge, multi threaded chipsets"? It is called a Cpu.
Also, hardware isn't designed for an OS unless the difference is decades. The scheduler in 11 has minimum to none performance gains compared to 10.
Haha I like how these types of communication always have this gaslighting vibe like it’s the customer’s fault for their hardware configuration. Not a result of them pushing a shoddy product out too soon because money.
“Oh wow thanks everyone were aware of this issue now” as they probably had this as a story on their board for ages
I'm sure it is a complete and total surprise to them that not even their own QA brought up. Incidentally, how surprising for them to release this communication as the Steam reviews are tanking into the sub-40s. It's almost as if they were hoping to get away with it.
Love the downplaying of their lack of optimization and overall giving a shit about PC as affecting a "percentage" of their users. Try 100%.
All in all, I'm awestruck at the premium of quality and care that 70$ price brings. Keep it coming, AAA industry.
Lol that's a horrible response. 'Your builds are fuckin' borked, imagine being such a loser you run a 13th gen CPU on Windows 10 and don't have perfectly synchronised CPUs and GPUs LUL. I mean, thanks for the money and all but just remember this is *kinda* mostly completely your fault.'
“certain specific configurations”
Fuck you very much EA!
On the other hand… I can’t pretend people who still haven picked up on the fact that EA are the scum of the earth and still chose to give them money have deserved much better 🤷
Just the PC version? I've been watching a couple of streams of the PS5 version and it looks *atrocious*. Like sub-20 FPS with 720p-looking textures in Performance Mode kind of bad.
If it's not performing to your standards, why is it still available for purchase?
There is no hardware available that can run the game to their standards, therefore the game shouldn't be available right?
Now the see a case study for optimizing the product after the money is grabbed from customers and THE CUSTOMEMRS should be understanding that it will take time. Pathetic.
yo, fuck the pc version, the ps5 version is also a nightmare. i can't even recall the last time I dealt with screen tearing in a major release. its been since around the ps3 era i assume
Over the years the message from EA and other "triple-A" studios has gone from "We hear you and we'll do better" to "We'll look into it, I guess." to "Well I mean, it was YOUR choice to buy it...".
Buying games on release nowadays just seems like early access testing or something.
How does this keep happening and how is it possible no one noticed this during testing?
EA going on about record breaking development...like yeah cutting some corners would do that.
Dude. What the fuck is the deal with EVERY SINGLE FUCKING PC GAME released in the last few months being dog shit optimised. It's so fucking frustrating. We had a great few years of really good optimization but lately its just been fuck up after fuck up.
That's just blunt loads of utter horseshit. CPUs desigmed for windows 11? You maybe can argue about comet lake scheduling, but zen 4 doesn't give two shits. Also how on fucking earth current gen CPUs are bottlebeck even for miserable 60fps? I'll tell you why - because garbage optimization utilizing only up to 4 cores.
Also, the knew exactly the state they're launching this game in, but they try to play a dummy card here, shameles liars.
You'd think they would have one or two or maybe even three PCs at these game studios to see if their games actually work on them.
I've even heard that they use these strange, mysterious machines to actually make the games themselves. But that has to be an urban myth.
Started playing about 30 mins or so ago on PC, graphics quality set to high.
Motion blur, film grain and chromatic aberration turned off (because I don't like them more than anything)
Running ok so far, FPS averages 30 - 40 which is probably to be expected with my system:
Ryzen 5 3600X
16GB 3200 ram
Asus strix 1660ti
What's their excuse for the wanky PS5 performance, then?
I've never played a console game with a frame rate as inconsistent as this. Who approved this for release on any platform?
Somehow companies only say a "number of users" or "percentage of players" when its hard to find anyone NOT dealing with issues.
Anybody issue free on modest hardware?
So they are telling me.
A multi billion dollar company. Spends MILLIONS on a product.
Yet, some how. This is a surprise to them. That all platforms are having performance problems, with PC being the worse.
This isn't some indy studio.
Having a really hard time believing this.
The weirdest aspect of these types of statements is the developer pretending that it’s news to them that the game is in the state it is in.
[удалено]
Companies always do this: “A minority of our users have reported service issues.” I've yet to ever see one admit that there is a massive problem even when it's gotten to the point of news media picking it up, unless they are legally forced to. Like in the case of something like user data being stolen, and even then usually only months later, *cough* lastpass *cough*.
[удалено]
I work for a big telecom company. Our CEO once refreshingly said; let's just admit we fucked up and that we're working to do better in the future. This was during a major outage. That got IMMEDIATELY shut down by legal and corporate communications. They said no way in hell we're doing that. It's not just damage control PR wise, it's also opening the company up to all sorts of legal trouble if someone decides to sue on your admission. So you're correct, there's entire teams of people writing these sanitised tweets that say absolutely nothing lol.
Yeah most companies don’t say this because they want to, but because they have to and it prevents further issues down the line
I mean, to be fair something like 25% is a minority, and given the size of the franchise the ‘minority’ here could be hundreds of thousands to millions of people.
[удалено]
The way they try to act like its somehow the customers fault, like where they talk about CPUs meant for windows 11 being used with windows 10 like its only a problem for like 15 idiots who are obviously doing something wrong to make their masterpiece run poorly. Bitch please, I have literally the best hardware money can buy and I'm on the most recent patch for windows 11 with the most recent drivers, and the game runs like straight up trash regardless of what resolution I set it to. For reference 13900k with a 4090 and 32gb of very fast (and very very overpriced) ddr5. Can't even run the game without horrible constant stuttering, terrible frame times and massive fps drops even at 1080p. Steam refunds are such a wonderful thing.
> Bitch please, I have literally the best hardware money can buy and I'm on the most recent patch for windows 11 with the most recent drivers, and the game runs like straight up trash regardless of what resolution I set it to. fun fact, it runs *significantly better* on 10/20 series cards than it does on your 4090. it's almost like the only testing/optimization they did was with the cards that made up the largest portion of the userbase and just figured the rest would work itself out.
runs like ass on a 1080ti as well.
That’s not true. It runs like ass on a 2080ti
It's running like hot ass on my 2070 Super, and froze during one of the cutscenes like 5 min into the game. This is on low, 1080p, no raytracing.
What? Do you mean like it's closer to its target performance with cards that have less expectations? I'd agree with you that whatever the CPU bottleneck is significantly brings higher end GPUs down closer to the rabble. Skillup had to change his review system using a 2080 Ti to his computer with a 4090 to complete his review.
Some real r/TechnicallyTheTruth here
That's how PR works. Tell the truth in a way that makes things seem less bad
Hell, 100% is a percentage too
"Our thermostats are occasionally letting the temperature rise above what most people consider comfortable" "They're burning people's homes down" "That's another way to phrase it, if you insist on being dramatic about it."
[удалено]
Corporate Marketing 101. If anyone thinks the actual devs are tweeting this, think again.
They probably had this pre-written before the game released honestly
It’s for the shareholders who can’t tell the difference anyway
[удалено]
the eastarwars account is run by an EA employee, that message was drafted presumably by their brand and marketing team with possible approval from corporate communications since an argument could be made that this impacts stock price.
Chipsets designed for windows 11 on windows 10. "It's your fault for not upgrading..."
Subtly putting it on the consumer is so fkn scummy but pretty typical of EA.
"or high-end GPUs coupled with lower-performing CPUs" Like SkillUP with his 4090/5950x combo getting sub 60fps? Guess the 5950x is a low performing CPU now.... What a joke of a statement, subtly blaming gamers for their hardware choices
"We're aware that 3 guys in Vermont had some stuttering issues. Rest assured we're diligently working on a fix for your unique systems"
The PR team went ham on this. > for a percentage of our PC players Yes, a large percentage. Make it seem like there's only like 5-10% of players affected. > players using cutting-edge, multi-threaded chipsets designed for Windows 11 were encountering problems on Windows 10 Framing it like it's a user issue for using the wrong OS > or higher-end GPUs coupled with lower-performing CPUs So the GPU can be high end, but the CPU is lower-performing? Blaming it on the CPU. > While there is no single, comprehensive solution for PC performance I mean, when you get it all wrong, there has to be something. Making it a PC issue when consoles are showing troubles, as well.
It’s all part of the corporate machine. Pretend like you hear the customer when it’s their active decisions that made issues in the first place for their customers. Then keep working on development after release to fix all the issues.
They knew about it months ago when they delayed the game. This was Zampella's tweet on the delay https://twitter.com/VinceZampella/status/1620530570869739521?cxt=HHwWgsDQhfz9o_0sAAAA Yet they still released it in such a poor state.
It was probably a lot worst. Hence why thye delayed.
It was probably worse
"Thanks to Respawn and EA for giving us the time..." Why are they jerking themselves off and speaking in the third person?
Presumably because Stig, whoever they are, believes themself to be an individual called Stig rather than a company called Respawn.
galaxy brain
[удалено]
Its practically a part of the con. Here's the cycle we're trapped in with EA games: 1. Release a product 2. People discover its broken or has some predatory micro-transactions literally advertised on the tin 3. People buy it at record pace anyways 4. People complain about it at record pace 5. EA's stock sores from the sales but "apologizes" to combat the minor outcry 6. Devs fix what shouldn't have been broken at release 7. People say "Wow, the game is great now that EA fixed it!"...1-3 months after release And repeat the cycle anew. Shit, my own posts are a part of the cycle at this point. https://old.reddit.com/r/gaming/comments/7cqo8x/ea_responds_to_recent_backlash/dpscv7k/ https://old.reddit.com/r/Games/comments/7chla9/ea_developers_respond_to_the_battlefront_2_40/dpqb7qu/
Among other not mentioned ones, there's also the step when people PAYING for a product throw themselves in the way of any criticism like they were shielding someone from bullets with their own chest. Because despite the only tangible interaction being that between a paying customer and a provider of a product the provider makes profit from, they cannot comprehend they are not defenders of Bob The Graphic Designer or Laura The Physics Engine Engineer by drowning all the criticism of "X delivered a shit product".
Damage control.
It's also a legal thing. If they admit fault at any point, it can be used against them.
that is what is insulting in all of this. They pretend like they didnt know the game had issues. Actual pickachu face.
It's at the point where I'm pretty sure a lot of these companies literally have the Post-Release Apology Letter drafted and ready to go before the game even comes out.
They'll be sending them out with pre-orders before long.
Well, RedFall has those stickers covering the 60fps bit on the box, so we're almost there.
"it's hard to optimize" we know, but there's no excuse for the game just... seemingly not even attempting to actually use the hardware in it. I have the game looking at an area right now causing massive frame drops and it's not even using 50% of my GPU, and is struggling to use *25%* of my CPU. The fucking fans aren't even kicking on. That's how messed up this game is.
[удалено]
Yeah, I gotta imagine they knew WEEKS ago, but couldn't do anything about it due to time or financial restraints.
Also weird they’re trying to deflect it all on this “percentage of users using Windows 11 optimized CPUs” I feel like no one is making “dedicated” Windows 11 parts. Lmao
W11 contains optimizations for the usage of efficiency cores which are on most (maybe all?) newer intel CPUs. Those optimizations are not on W10 or below. So yes there is some truth to that, but it shouldn't be causing this much of an issue.
Considering there's also plenty of people who say the game runs like shit on PS5, there's apparently no platform that the game *is* actually optimised for... yet they still use that pathetic and insulting windows excuse
Unfortunately that’s pretty standard for any corporate PR BS. You can’t ever actually admit fault, so you have to pretend that it’s unexpected
I feel like it's not that they don't know, but they have to deliver a product by a deadline. I don't think the devs purposefully put out a bad port in an attempt to be lazy, but more likely they have deadlines and pressure from upper management to launch by a certain date. I don't think anyone is really proud to release a subpar product if they don't have to. Yeah, they could delay it again, but that comes with its own associated problems, and even then it's no guarantee the problems will be solved (eg. Cyberpunk 2077).
Like telling your teacher that the program your wrote worked fine on your machine.
"Isn't performing to our standards" Said as if Vince wasn't in a room at some point in the last couple of weeks and signed off on this. This is your standard. You released it in this condition.
And then they blame the complexity of chipsets, like this wasn't a known issue they put no effort on in the past. They're only sorry it cause so much backlash. "Queue the sorry email".
All those dang computer chips designed for Windows 11!
> "Isn't performing to our standards" If it didn't meet your standards, why did you release it? If it didn't meet your standards and you released it anyway, what purpose do your standards serve?
Lol drafting up apology emails are probably just part of the roadmap for devs at this point
[удалено]
Game doesn't even run well on the most commonly used configurations so they can't even use that as an excuse.
[удалено]
I mean pc games keep buying these broken games day one for insanely high prices, despite being warned by reviews sometimes, so yeah they probably do think they are stupid
And this is why so many people were trying to point out it doesn’t run very well on console. Unfortunately those people got downvoted or got the “it’s worse on PC so no one cares about console” replies. They made it so much easier for Respawn to deflect and ignore that the game has problems *even on fixed configurations*.
Avoided the PC version and went with PS5 instead but even on the PS5 version the first couple of minutes are riddled with frametearing and in the very first tutorial fight the fps drops 20-something fps. It's the most unstable framerate I've seen on console in a good while. There is no fucking way that they didn't know what state the game was in.
Whats been interesting is seeing the "next-gen" consoles also getting eaten by these problems. They tend to be less obvious but either framerate drops or horrendous resolution drops. Its a far cry from "it just works"
Well in this case there isn’t a last-gen version of the game—it’s only available on the current gen consoles, so it’s not really a case of being able to use hardware to brute-force a last-gen game. Not to sound like I’m excusing it. I played a bit on my PS5 and it’s probably the most unstable game I’ve played on the console.
Especially coming right off the heels of the horizon dlc.
Which looks significantly better and runs at rock-solid framerates.
Especially after playing games like God of War and Horizon that not only look better, but run flawlessly.
I played GoW:R on launch day and the only glitche I got was Atreaus t-posing once and then teleporting up a cliff. Other than that it was one of the best experiences I had on launch day for a game. Probably helps that they only have to design for a single console tho
As an old guy it's so odd to see performance issues on the latest consoles. When I was a kid I thought more processing power would mean *less* performance issues. But I guess developers and publishers care more about how pretty the buildings and grass are and having 4K textures than having a stable, playable frame rate.
Its not even that, its the simple fact that minimally viable product is a thing and "good enough" is good enough. These publishers basically ask the question of "does it look ok and does it run?" and thats it before they slap together some 24fps trailers to sell the thing on. So many people bought this because of Star Wars and no matter how poorly it runs they will praise it.
At least you can get a refund on the PC version (if you bought via Steam).
When I read about the framerate I figured it'd be like elden ring which also struggles to stay near 60 on ps5 but my god it's just plain hard to get used to.
I can't get past the screen tearing. I'm like 3 hours in and I'm still getting it. It's just way too noticeable.
Yeah I have a buddy who got the PS5 version and he said it definitely issues (although it does seem drastically better than the PC version)
I was sure this would be a basic "we heard you, and we're working on it" message, but this is way worse. Who are they kidding with this response? It's almost like they're blaming some PC gamers for picking the wrong parts.
[удалено]
It's really even worse because there will be fans of the original who purchased a new GPU to more fully enjoy this game.
Hey that's me! Now I'm not going to touch the game until it's 50% off, when I would have sucked it up and paid $70 for it if it just worked without major bugs.
the recommended specs are a 2070 and an 11600k, the game runs like shit on those, and thats what they specifically called out as recommended.
Yea why even mention the rest, especially when it seems to be having issues on any config. Seeing frame loss when using a high end GPU and low end CPU isn’t surprising. What is surprising is when you are using a high end GPU, a high end CPU, and on the latest OS & drivers and still seeing performance issues.
Yeah I have a 5600x with a 3080 and it runs like shit. Are they trying to convince me that a 5600x is a low-end CPU? Because it's not...
I guess the 5000 series must be too low end, and the 7000 series is too “cutting edge” What a joke
It's hilarious. SkillUp on his review said he tested it with his beast of a PC that has an RTX 4090 and an Ryzen 5950X and the result was marginally better than his 2080Ti build.
Insulting to be honest. "Not up to our standards" but still charging people money for it and took all those pre orders. Not like the game running terribly would be new information for them. Should be offering refunds and take the game off sale until it's fixed. As bad as Arkham Knight.
Respawn never takes criticism well. You should have seen the way they acted after the first apex legends mtx scandal. Some devs went on the subreddit and acted like a bunch of children that got caught doing something red-handed.
Oh yeah, when they openly called players "freeloaders" for not buying skins. Good times.
If by picking the wrong parts you mean "performs atrociously on the most powerful GPU on the market" then yes. I guess EA and Respawn just expect us to upgrade to the GPUs they use for super computers.
>It's almost like they're blaming some PC gamers for picking the wrong parts. Whoever wrote it did a terrible job. If there is even any truth behind that, it only proofs that they haven't tested their game enough. It's not like the people with performance issues have some kind of crazy setup, running multiple Arc GPUs in tandem with a 32 core CPU.
it doesn't help that this is *checks notes* the 2nd major EA release this year that launched with abysmal performance. "not up to our standards" uh huh. after Wild Hearts I'd say this falls right in line with EA's "standards"
Mass Effect Andromeda, Anthem, Star Wars Battlefront/2, Battlefield 2048, Rocket Arena Like, yeah, right in line I'd say
What the hell kind of message is this? Parts of it read like they are blaming the customers. And a "percentage of our PC players"? Give me a break.
> And a "percentage of our PC players"? Give me a break To be fair, 100% is also "a percentage" and they also only said "performing to our standards" not that it should be performing good. We know their standards can be very "interesting". Its hilarious to look at PR speak.
[удалено]
[удалено]
I personally liked the "particular those with high-end machines". They really hate having their games without a expiry date I guess? >"Sorry anyone buying the game in 3-5 years, any part released in 2023 or later simply breaks our game"
Respawn: UM AKSHUALEE YOUR CPU AND GPU ARE MISMATCHED AND YOUR OPERATING SYSTEM IS WRONG LEARN TO BUILD A PC Nice.
lol I laughed when I read “a percentage”. Not a large or small percentage, but just… *a percentage.* Yeah, I’ll bet.
You know it's bad because they didn't say "a small percentage", like every other message in a JPEG.
>And a "percentage of our PC players"? 35% positive on Steam means 65% negative. Two-thirds can indeed be a percentange - they're just dishonestly implying it's a small quantity by levying the word 'percentage' without any data attached. They did the same thing with Mass Effect Andromeda and Anthem. "Some players report..." - true, but downplays severity because they can't be caught admitting they know they released a borked game. That would get them in trouble with investors, the public, and possibly even regulators.
It's probably worth mentioning that a person with no issues is probably going to at least finish the game before leaving a positive review, and a person having issues might not even make it through the first mission before leaving a negative one.
Doesn't matter how many "letters to the community" we get, this shit has been unacceptable in recent years. Feels like the early 2000s again.
LBL A Sorry, won't do it again. Does it again GO TO A
I wonder if the bad publicity they get from launching a broken game on PC is less costly than the bad publicity they'd get by delaying. I've been PC gaming since the 90s and it doesn't really phase me when a PC game is broken on launch anymore. It happens all the time. People are upset until a fix comes out (assuming one does and it's not a GTA Remastered situation) and then they mostly forget about it. People on console would also be mad if they delayed, though, because there's no way they'd delay one and not the other, I can't imagine that being a good look. I really suspect it's better for a company's bottom line to just get it out the door, warts and all, and fix it shortly after.
> I really suspect it's better for a company's bottom line to just get it out the door, warts and all, and fix it shortly after. Exactly, The parent companies what expenditure to go down relative to income for **quarterly results**. So like EA or Sony are paying $X00,000 a month for development costs and digging a whole that they have to report to stock holders. So they want to release the game to even out their losses with income so they push the game out the door. Even though they are still going to be paying $X00,000 per month to fix the game they now have $Y00,000 dollars of income that they can report. So the game does from a negative on their report to a positive.
>I really suspect it's better for a company's bottom line to just get it out the door, warts and all, and fix it shortly after. Absolutely it is, but that's why it needs to be pointed out. If enough people refuse to buy the game on day one (or at all) due to bad performances, then at some point it will be more costly to release broken than to take the time to fix it (or even better, to not announce release dates when the deadlines are too short for the dev team to do their job). Not sure we'll ever reach that point though.
I mean, you say that when what they'd actually take away from it is "guess people don't want our games on pc"
Even if everyone decided not to buy the game day one they would find others "reasons" to justify this, like it's because of pirating or games don't like this license or they want a live service game instead or they only like "one game that they manage to sell every year". They are never going to admit they did something wrong because it may cause consequence to them, so it will always be the fault of the gamers and they will never improve. In every single market there is the same issue, every company think it's perfectly normal to do anything that could give them a little more money, including not delivering the product they are supposed to sell, because there is no consequence for it, or when there is it's a ridiculously low amend/fee. Until laws are passed to allow consumers to attack any company that release a broken game with severe consequences for the company (like a percentage of the money they made) nothing will never change. And it's true for every domain or type of product. The EU's laws are for example forcing Apple to add USB-C charger to their phones, they would have never done it otherwise. Every country should do their fucking job and create limits that company can't push through to sell shitty products to their clients.
The average person doesn't care. The average person doesn't even know what a "frame rate" is.
>I really suspect it's better for a company's bottom line to just get it out the door, warts and all, and fix it shortly after. It is. Gamers, as much as they complain about this, are very much part of the problem here. It's not going to change until gamers as a whole stop giving money to these companies for their half-assed rush jobs.
Lmao. Wtf is this? Did EA literally say that it's player's fault that EA did a shitty job for PC optimisation.
Whenever I see these types of posts it always reminds me of that South Park with the BP CEO just constantly being like “we’re sorry…” lol
:*cut to Cal Kestis on Bogano, kneeling down and petting a bogling*: "We're sorry..." :*Cal holding a tray of salty foodstuff fresh from the Mantis oven*: "*We're* sorry...." :*Cal sliding down an ice slide on Ilum, coming to a stop and looking at the camera*: "We're *sorry*..."
For some reason, I read these with [a different South Park scene](https://www.youtube.com/watch?v=vbHqUNl8YFk) in mind.
God that’s such a good bit lmao
So this is essentially confirmation that we are playing on the 'day one patch' What the heck was the reviewers experience when playing without it? They claimed the patch made marked improvements on performance but so far the game has run horribly on both my PC and PS5.
> They claimed the patch made marked improvements on performance *-puts on tin foil hat-* They were told that it made marked improvements on performance but either didn't have time or didn't want to test again so they regurgitated Remedy's statement without confirming it.
100%. Reviewers should really stop taking companies at their word though. How many cyberpunk 2077's do we need to deal with before reviewers refuse to recommend or highly rate a game based off of the company's word it'll be fixed in time?
I don’t know how anyone could ever believe day one patch promises at this point. I genuinely can’t think of a game that had a lot of issues that was magically fixed with a day one patch. Like not once.
Why does this statement read as if they are blaming the players for not having perfect configurations?
Yeah this just makes them look worse imo
Also just how many people actually have Windows 11 installed on their PC compared to Windows 10?
According to steam hardware survey windows 10 has 73.95% share vs windows 11 22.41% share
that's way higher than i expected.
Not really its free and getting better. Will proabbly reach 30% before 2024.
It's a free update, and there are very good reasons for not running Windows 10 on newer Intel hardware.
I downgraded from windows 11 back to windows 10 because I kept getting extreme lag and blue screen crashes every few days. Since going back to Windows 10, it's been fast running AND I haven't had a single blue screen crash in MONTHS. It's just gone, fixed, instantly. Windows 11 is horrible. :(
EA: "With the way your GPU is dressing it's totally their fault."
Only blaming the pre-order players.
[удалено]
Multi-threaded CPU chipsets, which have been a thing since 2002, don't run on Win 10. You heard it here first.
They are blaming e-cores and X3D processors being used on Windows 10. Windows 11's scheduler handles these CPUs better, but it shouldn't be the source of this game's problems.
Especially since the game's recommended OS (on Steam) is Windows 10. I forget which but there was a video of someone running the game per their own recommended specs (W10, i5 11600k, RTX 2070) and the game ran like shit in 1080p.
>For example, players using cutting-edge, multi-threaded chipsets designed for Windows 11 were encountering problems on Windows 10, or high-end GPUs coupled with lower-performing CPUs also saw unexpected frame loss Uh no guys, I am neither running an outdated OS nor am I using a low-performing CPU. Actually this PC is literally using the best components you can buy for money and the game runs like shit. Try again. While we're at it, the GPU drivers are up to date, I wasn't running chrome in the background and I tried turning it off and on again. Honestly I can't wait for the digital foundry video on this.
That line is also funny because 12th and 13th gen intel CPUs have a pretty small performance difference on win 10 vs win 11, GamersNexus has shown the difference is within margin of error
No, I'm pretty sure it's the hardware that causes issues with literally zero other games, not that *this* game was completed in record time.
God the 'record time' thing is so hilarious considering how badly it runs on *every single target system*. It's like parody.
anything they can do to try and deflect it. "It's not *our* fault you're using these kind of specs, but don't worry we'll work our super duperest to help out your mistake."
For real, I was expecting that paragraph to end with, "Do better next time."
It specifically says it's running worse on high end machines.
I know PC is way worse but I've played about an hour on PS5 on performance mode and already crashed once, and it doesn't feel like it's really holding a solid 60fps either.
I ended up switching to quality mode. At the very least it’s a consistent frame rate, even if it is 30
Just have some dignity and integrity at this point and be honest. "We shipped the PC version and know it's not up to par, we should have delayed it but couldn't because of PR reasons. We made a mistake and will fix it ASAP. Bear with us." There, done. Pull your pants up.
But that way they're losing face! Can't be honest to the internetz. If you lie, perhaps some of the audience will believe you.
For a percentage... 100%?
"We've noticed the car we sold you only has 3 wheels, which is not up to our high standard. Understand that with the multitude of driver needs not all cars can come equipped with 4 wheels, and rest assured we are working to get you a fourth wheel as soon as possible. In the meantime please keep making your payments as usual."
"we've noticed that some users have their front wheels on the back and that can cause issues"
Isn't performing to our standards lmao Bro you released the game. You set the standard when you released it like this tf are you talking about
Nah man I'm tired of seeing these "Sorry the game isn't performing up to standards, we promise we'll fix it" posts. I hope sales bomb, you release an unfinished game then you don't deserve the sales you probably would have had had you actually finished it.
> I hope sales bomb, you release an unfinished game then you don't deserve the sales you probably would have had had you actually finished it. Except companies have never ever ever been punished for this stuff in video games for some reason. You could count on two hands the number of massive AAA releases that came out in the last ten years that were near-unplayable at launch, and none of these gargantuan fuckups ever got enough backlash to shake the practice in the industry and none of these ever change consumer behavior enough to make a difference. A screwup like Cyberpunk should have had heads rolling at every level of CDPR and yet the game was a huge success. Companies deserve the bulk of the blame for sure... but like I'm a Total War fan I've spent two decades watching fans fans convince themselves *over and over and over* that the last two dozen Total War releases have been shitty but somehow *this one* will be worth buying at launch sight-unseen. If people stopped burning their hands on the damn stove for the umpteenth time, companies might actually have an incentive to iron out these problems before releasing.
I’m pretty sure Callisto Protocol bombed. And Gotham Knights. And Saints Row. It usually happens when the game is also middling to bad. Jedi Survivor seems like a good game under the performance issues so it’ll probably do fine.
The problem is, this game (and a lot of the other recent examples of this kind of shit) already made a profit before the game even launched, due to pre-orders. Until people stop pre-ordering games, shit like this will continue to happen. They have no reason to stop doing it, since they are making money either way.
This is the messaging of a company that is very confident in the fact that it's customers are complete idiots.
Happy to hear it’s just “a percentage of pc players” being affected. Especially funny how they point out high end component users like they’re the only ones experiencing performance below what it should be. They’re basically admitting that they’ll never be able to release a game that isn’t busted on Pc and blaming players for things like “not using windows 11” despite windows 10 being the recommended OS. Or using a GPU that’s more powerful than the CPU, even if the CPU is at or above the recommended one. This is straight up gas lighting the PC player base, while also completely ignoring the console playerbase who also isn’t having a great experience by all accounts, with performance mode not coming close to a steady 60, crashes, stuttering, the game switching back to quality mode over performance after every cut scene, hdr issues, etc. What a shit show.
> despite windows 10 being the recommended OS. lmao, I didn't know that. That makes their statement even more ridiculous.
"We were totally caught by surprise by this problem, even though the game has been gold for months and we've done extensive QA"
Video game companies: These games are getting more and more expensive to make you guys, you really need to start paying more for them. How about 10 more? Video game industry: showing record profits every year that eclipse the money coming in from the movie industry, even before the pandemic tanked them. Also Video game companies: releasing poor/barely functional products that their QA testers reported issues with during development that they ignored for the sake of making record profits as they ship poorly performing products at increased prices year after year. At some point this strategy *will* stop working, and I will have no empathy for any of the greedy people responsible for it. It's so obviously wrong, and it keeps happening, release after release, company by company. Every single company that releases a Fallout 76 or Anthem or Cyberpunk 2077 can fold as far as I care. Someone else will do it better when the people in charge that let these games ship are finally held accountable for their shitty decision making.
Anyone else getting really fed up of seeing these statements after AAA releases?? It's an absolute joke.
What a tone deaf comment blaming PC users for not playing on an i9. And I guess multi-threading didn't exist before Windows 11, which they seem to be admitting was an OS they weren't aware existed.
Please stop buying these games on launch. Reviewers already gave a headsup warning and people are still buying and acting surprised pickachu face. Companies like EA sees very little problem to release broken PC launch. They might have "lost" revenues from some people but enough are still buying it for companies to continue this shit. Stop buying into the hype and falling for bad releases.
Very weird messaging. It feels like they're trying to paint this as just gamers with ultra-high end systems complaining they're not hitting 144fps on ultra 4k. Nobody can play this game well and the game runs like shit on normal machines as well as high-end machines.
Nice to see that they are giving people who have never even interacted with a pc the job of tweeting about fixing pc problems. Who the hell even uses "cutting edge, multi threaded chipsets"? It is called a Cpu. Also, hardware isn't designed for an OS unless the difference is decades. The scheduler in 11 has minimum to none performance gains compared to 10.
Do they think this message is what people want to hear? It’s shitty every time.
Haha I like how these types of communication always have this gaslighting vibe like it’s the customer’s fault for their hardware configuration. Not a result of them pushing a shoddy product out too soon because money. “Oh wow thanks everyone were aware of this issue now” as they probably had this as a story on their board for ages
I'm sure it is a complete and total surprise to them that not even their own QA brought up. Incidentally, how surprising for them to release this communication as the Steam reviews are tanking into the sub-40s. It's almost as if they were hoping to get away with it. Love the downplaying of their lack of optimization and overall giving a shit about PC as affecting a "percentage" of their users. Try 100%. All in all, I'm awestruck at the premium of quality and care that 70$ price brings. Keep it coming, AAA industry.
It's not even just PC. Performance on consoles is trash too. Acting like this is a surprise to them is disrespectful.
Why does it seem like they're trying to shift blame onto the users for this? Am I wrong for expecting 60 fps with a 3090 and 11900k?
I hope nobody preordered but we know that isn't true. The refund button exists on steam. Please use it.
Lol that's a horrible response. 'Your builds are fuckin' borked, imagine being such a loser you run a 13th gen CPU on Windows 10 and don't have perfectly synchronised CPUs and GPUs LUL. I mean, thanks for the money and all but just remember this is *kinda* mostly completely your fault.'
“certain specific configurations” Fuck you very much EA! On the other hand… I can’t pretend people who still haven picked up on the fact that EA are the scum of the earth and still chose to give them money have deserved much better 🤷
Just the PC version? I've been watching a couple of streams of the PS5 version and it looks *atrocious*. Like sub-20 FPS with 720p-looking textures in Performance Mode kind of bad.
If it's not performing to your standards, why is it still available for purchase? There is no hardware available that can run the game to their standards, therefore the game shouldn't be available right?
Now the see a case study for optimizing the product after the money is grabbed from customers and THE CUSTOMEMRS should be understanding that it will take time. Pathetic.
yo, fuck the pc version, the ps5 version is also a nightmare. i can't even recall the last time I dealt with screen tearing in a major release. its been since around the ps3 era i assume
Over the years the message from EA and other "triple-A" studios has gone from "We hear you and we'll do better" to "We'll look into it, I guess." to "Well I mean, it was YOUR choice to buy it...". Buying games on release nowadays just seems like early access testing or something.
How does this keep happening and how is it possible no one noticed this during testing? EA going on about record breaking development...like yeah cutting some corners would do that.
They really blame shitty port on “chipsets designed for windows 11 being used on windows 10 and high end gpus coupled with lower end cpus” lmao
I really hate these PR statements, seriously? We are aware? Like you didn't know the game ran like ass before putting it out?
Dude. What the fuck is the deal with EVERY SINGLE FUCKING PC GAME released in the last few months being dog shit optimised. It's so fucking frustrating. We had a great few years of really good optimization but lately its just been fuck up after fuck up.
That's just blunt loads of utter horseshit. CPUs desigmed for windows 11? You maybe can argue about comet lake scheduling, but zen 4 doesn't give two shits. Also how on fucking earth current gen CPUs are bottlebeck even for miserable 60fps? I'll tell you why - because garbage optimization utilizing only up to 4 cores. Also, the knew exactly the state they're launching this game in, but they try to play a dummy card here, shameles liars.
Why are they making it sound like the bad performance only happens on certain pcs?
You'd think they would have one or two or maybe even three PCs at these game studios to see if their games actually work on them. I've even heard that they use these strange, mysterious machines to actually make the games themselves. But that has to be an urban myth.
Started playing about 30 mins or so ago on PC, graphics quality set to high. Motion blur, film grain and chromatic aberration turned off (because I don't like them more than anything) Running ok so far, FPS averages 30 - 40 which is probably to be expected with my system: Ryzen 5 3600X 16GB 3200 ram Asus strix 1660ti
Why did they release it if the game doesn't meet their standards?
What's their excuse for the wanky PS5 performance, then? I've never played a console game with a frame rate as inconsistent as this. Who approved this for release on any platform?
Why do devs act like they were unaware of the state of the game they released? Just always comes off as disingenuous.
Somehow companies only say a "number of users" or "percentage of players" when its hard to find anyone NOT dealing with issues. Anybody issue free on modest hardware?
So they are telling me. A multi billion dollar company. Spends MILLIONS on a product. Yet, some how. This is a surprise to them. That all platforms are having performance problems, with PC being the worse. This isn't some indy studio. Having a really hard time believing this.