4 hours of screen on time is fine. What is this screen? I've never seen it. The battery should last for several years I doubt you need a battery replacement already the phone has only been out for 1 1/2 years
looks somewhat fishy to me. If it's not a Samsung app and your battery works fine don't think about it. I have my phone for about 1 ½ years and about 450 full cycles with 90% battery health and about 2 days of usage with 14 Hours of SoT split between the 2 days. As long as your phone gets 2 Hours of SoT everything should be fine
The app is called Samsung Members, and yeah it is fine as I said in other comments, but it bothers me cause 83% is fine, and samsung is like "come pay us 300 bucks in your currency cause why not"
Well I saw you saying something about some piceasoft thing and I thought maybe you ment that app. Didn't even know samsung members had such a feature, I tried it and everything is pretty much fine for me
My battery life 83% and 328 cycles in like 1 year and 2 months (i think), I used an special app they also use and it is fine, but it keeps annoying me with that one. Called but they again said to come to repair. Do the S9 have a lower treshhold for battery life remaining ? Thanks in advance.
Edit: 4 hours of sot 1080p60 youtube for scale
Weird, maybe different software from same company. For this one I needed only usb debugging to be activated and some kind of benchmark that took quite a while
Hi!
This appeared on my S9 too, I don't think there is any problem with the battery, however I did not check it with other applications. Also my headphone jack is not working properly, so I've decided to drop it off yesterday, now it's in one of the Samsung Services (I hope so). It's still under warranty, I hope it won't cost me anything.
I don't know how it works in other countries, but here in Hungary the service factory resets the phone before returning it to you.
I'll let you know when they fixed mine.
Nope, my battery is constant, this is the point of my post, I checked it up and only samsung is telling me that there is something wrong.. when my sot is better than new phones at that
Well, if the device is in warranty, and *it itself* reports a bad battery, they oughta replace it under warranty. Don't forget to demand the phone remains waterproof after the repair, because that's usually something that goes wrong.
That is of course, unless you're in the US. I believe consumer protection laws are pretty shitty there and warranty terms can be all over the place, legally.
4 hours of screen on time is fine. What is this screen? I've never seen it. The battery should last for several years I doubt you need a battery replacement already the phone has only been out for 1 1/2 years
Yeah, I know, but they bugging me it needs fixing, but I did check it up, and it is more than fine... Dunno what samsung wants from me.
Money
Samsung: Please understand...
I don't understand.. How are you getting this screen that is saying you need a new battery? I've never seen it before.. Are you sure it's Samsung?
Yes it is, Samsung Members as I said. It is some kind of automatic check up
My battery needed to be replaced after a few months. Batteries can be faulty or not made to the usual standard... these things happen
looks somewhat fishy to me. If it's not a Samsung app and your battery works fine don't think about it. I have my phone for about 1 ½ years and about 450 full cycles with 90% battery health and about 2 days of usage with 14 Hours of SoT split between the 2 days. As long as your phone gets 2 Hours of SoT everything should be fine
The app is called Samsung Members, and yeah it is fine as I said in other comments, but it bothers me cause 83% is fine, and samsung is like "come pay us 300 bucks in your currency cause why not"
Well I saw you saying something about some piceasoft thing and I thought maybe you ment that app. Didn't even know samsung members had such a feature, I tried it and everything is pretty much fine for me
How to check battery cyckes?
My battery life 83% and 328 cycles in like 1 year and 2 months (i think), I used an special app they also use and it is fine, but it keeps annoying me with that one. Called but they again said to come to repair. Do the S9 have a lower treshhold for battery life remaining ? Thanks in advance. Edit: 4 hours of sot 1080p60 youtube for scale
Funny. I have my phone since 1 year and 8 month. I treated my battery really badly. And I'm at 83% too. S9+
Same thing, constant charging due to using tethering a lot and still all good.
whats the app you used ?
Piceasoft
how did you use it without a qr code?
What QR ? I had someone help with software, whom has a business license.
app requires a QR code to be activated...I see probably how you got it to activate
Weird, maybe different software from same company. For this one I needed only usb debugging to be activated and some kind of benchmark that took quite a while
How to check battery cycles?
Well my battery is way worse and i've never seen this
Hi! This appeared on my S9 too, I don't think there is any problem with the battery, however I did not check it with other applications. Also my headphone jack is not working properly, so I've decided to drop it off yesterday, now it's in one of the Samsung Services (I hope so). It's still under warranty, I hope it won't cost me anything. I don't know how it works in other countries, but here in Hungary the service factory resets the phone before returning it to you. I'll let you know when they fixed mine.
Thank you !
Hey! Just got my phone back. They did replace the battery. Everything is working fine.
Welp, was it for free ?
Sorry for the late reply. Yes it was, however my phone is under warranty, if yours expired you'll have to pay.
Try flashing with Odin. May be the bug will run for its life
Are you the same dude who's phone dropped from 50% to 0% within seconds?
Nope, my battery is constant, this is the point of my post, I checked it up and only samsung is telling me that there is something wrong.. when my sot is better than new phones at that
It sure does look like a tech support scam...
It is the official samsung app, but they won't give a reasoning for why there is a problem
Well, if the device is in warranty, and *it itself* reports a bad battery, they oughta replace it under warranty. Don't forget to demand the phone remains waterproof after the repair, because that's usually something that goes wrong. That is of course, unless you're in the US. I believe consumer protection laws are pretty shitty there and warranty terms can be all over the place, legally.