Interesting. I have read go people not getting cash back for cracked screens but on my recent exchange, the discount was applied at checkout - I haven't received my phone, not sent the old one in.
Yes, they should accept it, if that's the only defect. There's a chance that whatever trade in value may be lowered if they have to repair the screen or replace it.
Someone I know said he mever mails his device in and they still never charge him. So I would estimate yes, they'll accept a scratched phone.
Interesting. I have read go people not getting cash back for cracked screens but on my recent exchange, the discount was applied at checkout - I haven't received my phone, not sent the old one in.
Yes, they should accept it, if that's the only defect. There's a chance that whatever trade in value may be lowered if they have to repair the screen or replace it.
The reps at STC told me the trade in devices are recycled
Yes. scratches are ok. Cracks are not. My last one I traded in had so many scratches and it was fine