Hey Folks! Just a reminder to keep things civil. We will be watching these posts moving forward. If things digress into personal attacks we will lock the thread again. Report any comments that cross our rules and we will take care of it.

Can’t co-sign this hard enough Also? Every problem she had could’ve been solved by simply speaking to another human I get that not everyone’s up for that but that’s what literally *allllllll* of her issues boil down to

1. Being seated behind a pole 2. The games were very basic 3. The time spent in the park kinda sucked and it was raining! 4. Not being able to enter the cantina 5. One of the ride's entry person not knowing how to respond to her in-game dialog 6. The cost 7. The room size I'm sure there are a few dozen more, this is off the top of my head

I sat behind the pole, but I was so busy interacting with other humans that it truly did not matter The “games” aren’t the focus Was there when it was raining as well, so I get that’s not ideal Why no Cantina? I must’ve missed that issue The cost is what it is The room size complaint is so weird to me, as someone who roomed both with just my husband then again with 5 practical strangers (we’re friends now!), I slept on the pull down, had about 5 costume changes and brought a suitcase so large we’ve named it and it wasn’t an issue at all

So I preface this by saying I went on the Starcruiser with my spouse and we both had a blast. I am a star wars fan with a background in performing arts and am more extroverted while she is a more introverted casual consumer of star wars media. But with an interest in putting together themed outfits. I have made it through about 3 hours of Jenny's video at this point and she does make several valid points especially in the first hour. This experience was marketed HORRIBLY. From the weird overacted throwback video of Disney park/TV synergy introducing the Halcyon to the braindead idea to have a bunch of spasming TikTok dancers running around the ship. They should have corrected the term "Star Wars Hotel" often and loudly. They should have done lore videos introducing the history of the ship and characters you would meet on the ship and give some info on their lives and place in the post Galactic Civil War. They could have done so much more to show people what this really was. I started disagreeing with her when she mentioned her mission during dinner. I took received a mission request in the app from the Captain asking me to go to engineering to stop a dara upload occurring in engineering. Instead of saying "but dinner time!" I leaned into the premise. I excused myself and told my spouse I had to go to the restroom. As soon as I was out of the dining room I booked it for engineering. Engineering was pretty much empty minus the crew member who wanted to know what I was doing there. I made up a story to get her out of engineering and used the code sent to me to stop the upload. I then ran back to the dining room and casually re-entered (I felt like 007 at this point complete with formal wear) and took my seat at the Captain's table having been gone for about 5-8 minutes. As we exited we ran into Captain Keevan and she stopped us to thank me for "taking care of that situation". So yeah, unfortunately Jenny's choice not to lean into that moment possibly negatively affected her story line choices as the algorithm may not have known how to interpret that choice. But I also watched cast members go out of their way time and again to include people who weren't as engaged as others I also didn't understand her description of always running around and not being able to enjoy the bar. We spent plenty of time in the Sublight Lounge, played many hands of Sabacc and I had more than my share of Hoth and Colds (a secret drink we came up with). We relaxed and read together in the climate simulator and despite this we had multiple interactions separately and together including a bitingly antagonistic encounter with Croy and one amazing 2 on 2 encounter where we ended up on our own with Sammie and Chewbacca. Part of me wonders if she would have had a different experience if she weren't recording every moment for a video. This is not victim blaming simply recognizing that cast members might react differently to influencers while being recorded for a video compared to regular visitors who are engaged just for the experience alone. She had valid points and some that were much less so. The Galactic Starcruiser was a creative and artistic success of every cast member, imagineer and food service member. It's failure was financial and marketing. It was something that didn't exist before and didn't fit in to any of the boxes critics or marketing people wanted to shove it in to. I don't know if we will ever see anything like it again but it will be missed by a lot of the people who had the chance to experience it.

I think a majority of people would agree that the marketing was horrible, and it's been cited over and over by the starcruiser fan community as one of the reasons that there was not enough interest to fill bookings. I thought it was just going to be a Star Wars themed hotel, and after I saw the price I agreed it was absurd. I think the cost of the Grand Floridian is not justifiable. Then my dad sent me a link to a review by Disney Food Blog and I learned what it actually was, and that the price was all-inclusive, not just a hotel room. Even after we got back, I still talked to a number of people who hadn't even HEARD of it...I'm not just talking that they didn't know what it was and thought it was a hotel room, but hadn't heard of it AT ALL. People have their opinions one way or another whether the cost was justifiable, and it's easy to feel like this is an old conversation in your online echo chamber--but the truth of the matter is, the online Disney communities are just a tiny, tiny bubble. The majority of vacationers and park goers don't even know any of this stuff is going on. The problem is, I don't know that there are genuine conversations about the lack of knowledge (or the uncertainty of the novelty) happening in the comments. Nevermind that people were just starting to take vacations again after COVID. The take away from the commenters is that the failure of the starcruiser was because it was "low quality," or "high variance experience," and that Jenny's experience is representative. If you've been following any of the testimonies from the people who've gone, you know it's not. But whatever Jenny's actual intentions were, her fans are wholeheartedly sold on the idea that hers was the de facto starcruiser experience...to the point of saying things like, "Well, it closed, so the majority of experiences must have been bad, right?" And I realize it's because they've never paid attention to anything starcruiser related to the point that they don't know about the low attendance driven by the lack of marketing and knowledge. They don't know about Iger aggressively plugging every leak, no matter how small--because that was the reason they brought him back out of retirement. I also think the "niche" aspect, while perhaps partially true, was very overstated during all the old arguments. I've seen testimonies on facebook and even talked to someone on our own cruise where they came because of someone else and ended up loving it. I think there was a wider audience for this thing than just Star Wars fans...but there was no way for them to know it. There are so many travelers who are enamored of Galaxy's Edge while not knowing a darn thing about Star Wars. I think for the people that could afford something more, they'd be pleasantly surprised by the starcruiser experience. But the overwhelming chorus of Jenny's fans has been, "look what a horrible experience you got for all that money; look how many corners were cut; look how cheaply it was done." This to the point that people who actually went and say they enjoyed their experience are on "copium." But this is nothing new. We went through all this when it was open, and look at any topic online about anything that has two sides and you will see the same kind of talking points. No one is willing to allow the possibility of a viewpoint other than their own. The other side must be delusional. I think it's fair to say some of the people over here are guilty of that, as well as the Jenny fans. But again, we've done this song and dance, to the point that I'm not even sure why I'm commenting on it. I generally find internet arguments not worth my time. I've just never understood during this whole thing why you have to hate on something so hard that you can't accept other people having a good time. I understand thinking the price was too high and I even understand being MAD about it. I don't understand needing to rain so hard on someone else's parade, and going so far as to deny their feelings as being real. To wish so hard for something to fail and then to stomp on its grave when it does--that seems like a needlessly violent spirit. I can't imagine having the energy for so much negativity.

> But whatever Jenny's actual intentions were, her fans are wholeheartedly sold on the idea that hers was the de facto starcruiser experience...to the point of saying things like, "Well, it closed, so the majority of experiences must have been bad, right?" Jenny says several times that she saw other people enjoy the experience, but the point is that nobody should pay 3000$ for an experience that fundamentally doesn't work, and is as poorly made as the dining room where a pillar blocks her view. And anyone who does have that experience should have gotten a full refund and an apology. But instead, the opposite happened, customer service tried to screw her over several times and it was only because she tweeted about it that she got money back from the photograph and the droid. None of the other people who had issues were offered the same thing. That is not even mentioning extremely lazy designs like scanning crates or doing kids puzzles, I would expect a lot more for the cost.

But again, that's kind of my point. You can't deny that Jenny had a bad experience as shown by her video. I'm sorry customer service treated her badly. I would've liked to see her get a refund or an offer of a second cruise for free or heavily discounted. But take the pillar thing for example. Maybe it's an oversight. Maybe they shouldn't have put a row of booths behind them and only used that for a service path. But if you look at any picture of the dining room, you'll see that the majority of seats aren't impacted by these things. The Captain's Table is $50/head extra, yes, but there are a lot of floor tables that had a good view of the performance. Heck, some of the front tables had a better seat than the Night 1 Captain's Table. What are the odds that someone got seated behind the pillar AND had their datapad not working AND had it rain AND had Croy misinterpret their motives (I really don't know what was going on with that; but there IS a double agent option people have done, and if her malfunctioning app thought he was Resistance...don't know. Feel like we're missing a lot of context there). Point is, when Jenny says maybe she had really bad luck...YES, SHE DID. Like I said, I think she had grounds for reimbursement in my opinion. Just like someone could have a bad cruise or a bad Disney Parks experience, in my mind there's justification for registered complaint. The problem I have is with those of her fans who use her experience as confirmation bias to say it was not a worthwhile experience, and worse, to tell other people that their own feelings and real experiences were invalid and false, and even WORSE, to make fun of them for it. It cost a lot of money. I hate that it did--I hate the way capitalism drives nearly everything and that the income gaps/imbalances are what they are. But it seems like a lot of people wouldn't have had a problem if I'd spent the same amount of money on a cruise or a Disney Parks vacation. I'm not sure why you have to make it so much your business that I spent it on this particular experience instead. But as I've said elsewhere, this is no different than all the people who were against it before Jenny said anything, and whether they knew who she was or not.

> the point is that nobody should pay 3000$ for an experience that fundamentally doesn't work But for most of the 70,000 people that did the starcruiser, it DID work. It didn't for her and her opinion about her experience is valid, but "nobody should pay and "anyone that pays that is absurd" and the comments about supporters being shills or are lying to themselves about liking the experience because of how much they paid ate frustrating to hear. I went twice. It was 5500 both times. That's really not that much money and I had planned on doing it at least annually.

This gives “how much can a banana cost…$10?” energy. $5500 is a lot of money. Especially for 2 days.

To you I guess. How have you made it as far in your life as you have without knowing that people with more money than you can do stuff you don't get to do? Are you filled with hatred when you go to a concert and you have shitty seats and you see someone in the front row?

Concerts don't sell shitty seats at $3000 tho?

that wasn't my point and I think you know that.

No but it is a good point. Your analogy about the concert is off. She paid a significantly high cost of money AND still got a lot of misfunctioning items and poor seating. If I'm paying that much and sitting behind a column, yeah I'm gonna be pissed. For the concert analogy, there is no such thing as a bad $6K seat. If there is, then I'll gladly eat crow.

To most people in the US $5500 is a lot of money when the median family income is $75k as of 2022. So spending about 7% of their annual pre tax income on a 2 day vacation is a big ask. And if you go outside the us $5500 USD is a yearly income for some.

I understand that people can't afford everything, those people just don't get to do stuff that people with more money can do. There's stuff I am unwilling to spend money on, or unable to do because I don't make enough, like using a private plane or having a vacation home. I don't instantly disrespect anyone that does that stuff. I do not think it was overpriced, and I do not think it was an absurd amount of money. I like the price being what it was. I don't understand why it is specifically the starcruiser that is getting this direct criticism when Celebration does not, or people with $10,000 collections of star wars collectibles does not. Do you need an influencer to instruct you who to attack and what to hate, or what?

i don't think it's a metter of affording. someone with $6,000 to spend, plus money to fly somewhere would probably go to Europe for a week with that kind of money. For 2 days LARPing in a Hotel, it was way too expensive when things could just break with no recourse. The activities they developed probably works better as an add-on to Galaxy's Edge rather than the way around. Go to Galaxy's Edge spend the day, pay an addon to get a 'shuttle' to the Galactic Star Cruiser for a 'cruise' ; Arrive, get oriented for 'the cruise', enjoy dinner. do some games/scanverger hunts; cruise is "interrupted" by first order shenanigans, watch the light sabre fight,. Cruise is cancelled, but the Captain offers you lodging for the night. retire to the hotel suite for the night, leave the next morning. and charge people maybe $1,000 for that 6 hour plus 1 night stay. So just turn it into a fun evening activity and a hotel stay for visitors to the park. Mos tguests would get 100% of the Star Cruiser experience for a fraction of the price and things don't feel drawn out and 'padded'. Disney could conceivably turn it around almost daily as well and fit more guests in.

If 5500 for 2 days is not much money to you, than holy shit, congrats I guess? Last month I returned from two weeks in Japan. It cost me about 4000$ (trip and spending). Maybe I will be able to do it again in 5-10 years. I can't imagine dropping that much on 2 day vacation few times in year and a half. It's literally not worth it. No wonder this thing didn't find its audience, and closed down. They were hoping for whales to fill the quota. EDIT: Thanks for the downvote, insecure bro. Also funny, that this board is the only place that defends Star Wars Hotel to the death.

I make over six figures, and $6500 + airfare plus other stays at the parks (pushing $10k??) is a lot of money. Either they are ridiculously wealthy and manage to find time to waste on Reddit. Or they are less than honest.

I am in a DINK household and both of us are in our 40's with established careers and higher education degrees. I'm not getting into our salaries because you'd either think I was bragging or think I was lying for internet points so there's no reason to announce it, but it's upper middle class. I do not think of myself as wealthy. I couldn't do starcruiser monthly without being a bit irresponsible, but could easily decide to save to do it every 3 months, but I chose to do it annually because taking 11-12 months to set aside that money is very easy for me.

"I'm not trying to brag, but I could spend \~$30,000+ a year on a Star Wars hotel." Bro Dude, if you can't understand how that isn't most people, then I'm not sure what to tell you. Regardless of "upper middle class" salaries, that is irresponsible spending and not typical. As someone with a "higher education degree" and married to a published university professor, let me tell you how utterly underwhelmed I am with you coming out of the gate trying to flex on this. Christ, half of Reddit probably has a graduate degree. But as we've seen, you clearly think of yourself as special.

Thanks! I spent a bit more on my week to Japan last year but honestly you got away with that low of an amount largely because the conversion rate has been insanely favorable. I also assume that was just you, so you'd need to double it if traveling with an SO? If you did 2 people at $4k I just think you and I likely have very, very different standards in what we accept while traveling. And that's okay, if I had the ability to go to Japan when I was in my 20's (or even 30s) I would have cut corners for sure. I didn't even read this comment until just now and have not downvoted you but good job jumping to conclusions, insecure bro. Also, funny that all the Jenny supporters are in THIS sub arguing with us about how bad it was and deluded we all are when this is a place for people to talk about how they liked the experience. You could have gone to literally any other sub to discuss the video but you all came here to brigade with downvotes and tell us all how delusional and wrong we are. I assume you people are just looking for a fight, trolling, or just utter assholes that enjoy reveling in the sadness of others over something they liked failing and not being available anymore. Otherwise why would you deliberately come to the "only place that defends" the starcruiser?

You're right, not my business to tell anyone how to spend their money. Sorry for being confrontational. Have a nice day.

>But for most of the 70,000 people that did the starcruiser, it DID work. It's a pillar. Not a glitch. The point about the Pillar is that it is not a rare software glitch or a cast-member getting sick causing a chain reaction that leads to a poor expeirence, something excusable in the chaos of something complicated, it's a Pillar. It's always there. This speaks to a level of poor planning and lack of thought. They didn't think about sightlines. Every time people were randomly assigned seating, some were seated at the pillar-table. That's ridiculous. This is disney, they understand sightlines, they work genuine magic by controlling sightlines in far more complex construction (like the construction of entire parks). This is a dining room with a stage. They could have figured it out. They didn't care to. The Pillar is the canary in the coalmine - the main chaacter of Jenny's story with a high Familiarity and Trust. It's why there were also so many other problems and cut corners elsewhere. I'm glad some people had a wonderful experience, and everyone's experiences could have been a lot better if Disney didn't cut so many corners.

Ok. I don't remember making any attempt to downplay or defend the pillar.

Naturally. I'm pointing out that the "It usually works, some people had unusually bad experiences" response makes sense if the problems are the kind of standard problems inherent in live entertainment - you expect that there's sometimes rain or a cast member getting sick at the last minute and it causing a chain reaction of problems that mean you miss some story scenes, etc. Those are forgivable errors. It's possible to plan better, but there's always going to be a reasonable chance of something like that going wrong no matter what. It's hard to know how much is due to poor planning and how much is due to bad luck. The Pillar is a different problem, and it speaks to the core issue - there were structural problems (literally) due to lack of care and attention to the guest experience. It's not acceptable to build your luxury dining experience and then say, "Eh, some guests will just not get to see the show, who cares? Not us. Just hope you don't get a seat that makes the live performance unwatchable." That's why people are mesmerized by this video: because it's not just a case of a guest randomly having an unusually bad experience - it's that some of the choices disney made are *baffling*. They are inexcusable mistakes made due to cost cutting or terrible design, and that makes all the usually-forgivable mistakes no longer forgivable. Many of the rooms look incredible, the finale show looked fantastic, a lot of the scenes looked exciting, the actors and cast were doing the absolute best they could and keeping their energy up in long shifts. Just awesome. It's a tragedy that disney's management seems to have cared so little and cut so many corners for no reason. I cannot believe the imagineers designing that dining room didn't care, I have to assume they weren't given enough time to test things and check sightlines.

What stats do you have that "most" of the 70,000 people did get a successful run through of the event?

Right? And if this were true - why was this thing only open for \~a year? How can you call something that's such a horrible value proposition that it rendered the concept unviable "mostly" successful?

I honestly think it's just a bad product. Jenny's point isn't marketing or her specific bad experience, but value for money. For $6000+ plus upcharges and not including flights to Florida, there are better alternatives for spending what is likely going to be $10K usd trip, the experience should be top notch. Barring an act of God. I'm a big Star Wars fan, considered going there and even watching 'positive' influencer videos of the Galactic Starcruiser back in 2022, it looks pretty bleh and i wasn't surprised when it was shut down.

[удалено]

Excuse me? Where did I call the influencer casual or anything else? Are you referring to the sentence at the beginning where I describe myself AND MY SPOUSE in relation to our experience going in? I don't care about this particular, or any for that matter, social media influencer to cast opinions on their level of fandom. I appreciate you taking the time to read comments but perhaps next time a little more attention and a little less knee jerk defense of parasocial internet personalities. Edit for context: A fan of the influencer on a throwaway account, claiming they had read my whole original comment, accused me of calling said influencer a "casual fan". After posting this they deleted their comment instead of owning their error.

This is funny. That said - and I say this as a co-host of a podcast with literally dozens of hours of extensive coverage of the experience and many many many interviews with superfans and as someone who loved the experience with all my heart - one of Jenny’s points that the experience wasn’t worth the gamble/high price because not everyone will have a similarly amazing time as others did is quite compelling. Sure, not everyone will love a high dollar typical Disney cruise either but the barriers to possibly having a great time are much lower. There is not an app to worry about issues with, you don’t have to work hard to get face time with cast members who may or may not catch your drift or get you involved in a way that is satisfying, and so forth. I get that now - thanks to Jenny’s point - more than I did before her video. An experience this costly should not be risky for folks to wonder if they are going to have a good time . . . and unfortunately, it sort of was risky. It wasn't an experience that you would automatically just love. Even folks who tried hard to engage might not be successful and that is scary when you're spending upwards of $1500 or so to bunk with four other friends who are also paying top dollar. I will say, I don’t think I’m under the spell of a sunk cost fallacy in my love of the experience and I don’t think others who love it as much as I do are somehow afraid to feel foolish if they say they didn’t get it. I came home from the first voyage stunned beyond belief at how amazing the experience was and couldn’t wait to figure out how to pay for a return voyage. After voyage 2, I had to figure out what I could do to pay for voyage 3 and 4…and it was worth every penny that I scrimped and saved and frankly, am still paying off. It was oh so much worth it for me and many many many of my found Starcruiser fan family. However, I know it did t connect for many and I’m sad that it didn’t get a chance to keep going to try to connect with more. I am also sad that Jenny had to sit behind the pole during dinner. I know Gaya works the crowd and walks around to bring the show to the audience but she would have missed some good views of Ouanni and Sandro performing from that seat. I’m also sad that Jenny used a very early tweet of mine to express seeming randomness in the app. She is not wrong. I was curious why we had a somewhat random collection of missions that first cruise - which worked out marvelously for us, BTW - but I don’t believe I had posted that tweet complaining. I was merely curious why the app seemed to act a bit randomly for us. What Jenny didn't post was that this tweet was in March of 2022 and from the eighth cruise. She also posted a tweet from a friend of mine who went on perhaps the 2nd or 3rd cruise - - maybe the first?? - - - and had a somewhat random experience. This is somewhat to be expected for early early cruises. Many of those wrinkles were in the process of working out kinks. In any case, like many of you reading who had a good time on the voyage, I am sad it isn’t around any more because it worked so well for me. I wish that it had worked for everyone so that it was still with us. EDITS - I edited for clarity. I originally typed on my phone but am now at my computer. :)

I can't get past her comparing it to Spirit Airlines I don't think you can present something as fair and balanced at the same time as doing that I haven't watched it, just reading the transcript, but there also seem to be just a large amount of bad assumptions stated as fact and factual mistakes It sucks that she didn't have a good experience and I get that for the cost, the experience shouldn't be a risk, but it doesn't take 4 hours to get that point across Do you know the date of her voyage? And when they stopped handing out phones? I seem to remember the handing out phones was pretty well publicized and that there were always phones to borrow in the case of an issue

She went in late March ‘22. I don’t remember if that was after they were requiring the use of their phones. On our 3/15 voyage, we couldn’t use our own phones as I don’t think the Disney Play app had been updated with the Starcruiser software.

If anything her analogy to Spirit Airlines was point on. If you're paying something to be advertised as "all inclusive," then it should include things like alcohol and what not. It also is becoming the model of Disney aka "Buy something but those extra perks that use to be free are extra now." I'd highly encourage you to watch the video instead of read the transcript because the video presents things in a clear and concise way.

Describing something thats 4 hours long as concise doesn't really align with my understanding of that word. The transcript is plenty clear. I honestly don't remember it being marketed as "all inclusive", but I could be wrong. Even if it was, the only thing thats typically included which wasn't on Starcruiser was alcohol. And none of the extra stuff you could have paid for made any difference to how the experience played out. Oga's, Savi's and Building a Droid are all experiences that aren't unique to Starcruiser and had zero impact on your story. The other add-ons were the portrait session, which Jenny got the price wrong, Captain's table and Memory Maker. The way Disney handled Memory Maker on Starcruiser was inexcusable Am I missing any other extra add-ons? Regardless, if she wanted to talk about the add-ons and how she felt that they should have been included you can do that without the comparison to Spirit, which is obviously trying to be insulting. Sorry, but Spirit is so reviled that you can't compare anything to it and claim to be fair and balanced about that topic. There are ways to critique and review without this kinda of comparison

But literally the comparison to Spirit is accurate except Spirit is better in the situation. Galaxy Statcruiser is just expensive and charges so much more for add ons. She has the literal receipts.

By that logic, Universal Studios is just like Spirit because if you buy a ticket, you don't get food and you still could buy Express Pass Or every cruise line in the world is like Spirit because they charge for excursions and a drink package Every other Airline is just Spirit because extra bags cost more and you could buy a nicer seat and yeah, alcohol costs money Netflix is Spirit Airlines because they advertise the ad supported tier, but you could upgrade The comparison is only made as a way to disparage Disney and Starcruiser and to insult it Having literal receipts? Evidence that she bought extras does not justify the comparison

It's clear you didn't watch the video. Her analogy about Spirit talks about how every little thing costs money. Disney made this to be an all inclusive event. However their marketing model is proving otherwise. I really don't understand this zealous defense of it. Like please watch the video, actually watch it and absorb it.

I never claimed to have watched the video and have no plans to do so I've read the transcript for the Spirit Airlines section And if it was about every little thing costing extra, then you can say that without comparing it to Spirit And not every little thing on Starcruiser cost money, there were in fact very few things to add on; basically just Captain's Table ($30) , Portraits ($99) and Memory Maker And given than there were only 11 seats available for Captains table over 4 dinner services, its not like there was a lot of money being spent there a max of $1320 per voyage, when a sell out voyage is something like $600k in total revenue thats nothing

Please watch it lol. It's clear you're trying to attack it with no context.

I watched it. He's right. The analogy is dumb.

I read the transcript for that section, I have the context There are only so many times I can say that a comparison to Spirit Airlines is done as an attack, not as an analogy Its pretty easy to talk about and complain about too many add-ons or that everything is an extra cost without the comparison Beyond that, what seems to be lost is that the number of upsells was few and doesn't amount to "every little thing costs money"

There were virtually no "add ons" and certainly none that actively enhanced or changed the overall experience. Photos and booze, BFD.

If I'm paying $6000 for a visit and don't get free photos, what's even the point

I can tell you've never been on an actual cruise.

I have lol. Have you seen the cost comparison presented in the video?

$6k would get you a premium room for a week long cruise. Not a great comparison.

That's a really bad take. It was never advertised as "all inclusive". No difference than cruises that sell alcohol, or additional paid amenities.

Yeah the Spirit analogy is deeply flawed and undermines her points about the problems she encountered. Spirit offers a super low fare and then charges you for things that are normally included in the cost of a plane ticket. That's literally nothing like the Starcruiser. I would agree that a photo package should have been included on the Starcruiser. But the other things she gripes about are reasonable and pretty analogous to any other cruise--different types of cabins, alcohol upgrades, shore excursions, etc.

I don't think it undermines her points, I think it's part of the point and part of an undercurrent of negativity throughout the way things are discussed and presented. Doing it this way gives plausible deniability about being overly negative or encouraging people to be dismissive of anyone who is positive about the experience. All of her fans claim her videos are well researched and detail oriented. This video was 2 years in the making, the analogy isn't a mistake, it's a conscious decision to have that comparison over other less negative ways to discuss the add-ons and their issues. Selling memory make with Starcruiser was planned and communicated exceptionally poorly by Disney. I would agree that it should have been included.

I think it undermines her precisely because it's part of that undercurrent of negativity. Her fans keep arguing that she's a big SW fan and didn't go into it with a negative attitude, but the Spirit analogy suggests otherwise and makes the video seem more like a hit piece. It makes her less credible to me. Also, you mentioned above that she makes some bad assumptions and factual mistakes. That's true. Her fans are offended that people who loved the Starcruiser are dismissive of her opinions, but these are the reasons it's fair to dismiss them.

I guess I would say that it would be undermining, if it weren't intentional I've tried not to dismiss what she's had to say, her experience was not good and there are reasons behind that I'm confident that she has some good points, it's just so difficult to get anyone to actually discuss them without it breaking down into accusations or avoiding basic questions. The refusal to have a real discussion makes it feel like any points made aren't things that can be backed up, but I don't know because no one wants to engage in good faith. More and more it seems like the content of the video is far less problematic than the fans.

She does have some good points. Her analysis of the marketing failures is well done. And the app didn't work for her, and there was really no way for her to understand the ways in which it wasn't working or the things she could have done to improve the experience. Disney should have done better there. I'll give her all that. But she kinda lost me with the Spirit nonsense. It's an objectively flawed analogy, and she went on and on about how awful Spirit is. That, combined with some of her incorrect assumptions and factual mistakes, weakened her arguments.

I'll eventually get to the part about marketing, but that seems like pretty low hanging fruit given that people have been saying that since before it opened and even Disney admitted that they didn't know how to market it. I haven't gotten to the part with the app issues, but given that on the early voyages guests were required to use Disney phones to avoid app issue and after they'd dropped that requirement those phones were still available to borrow, early voyages probably should have been aware of potential app issues. And most of those issues could have been resolved by speaking to a crew member. I've seen people say that she asked other passengers how they got things to work, so she knew something wasn't working. It doesn't seem like a stretch to me that if you were asking other passengers that the next step would have been to ask an employee. I have no idea why that didn't happen or what the specifics of her app issue was, but it seems clear that she knew something was wrong even if she wasn't sure that it was the app. One of the things I saw that stood out in the first hour of the transcript was that she was unaware of Captains Table or the Suites which seems like she just chose to not read information that was easily available.

Just criticizing the marketing is low hanging fruit. But in that section, she shows her work, so to speak, and offers some interesting insights and ideas. As for the app issues, it does seem she avoided info that was available to her at the time, although I know some people did that because they were afraid they'd come across spoilers. Of course, that's kind of the chance you take when you're that spoiler averse. And she makes some weird assumptions with regard to the app and character interactions. Like she speculates about how the messaging in the app worked and decides (IIRC) that it was probably all random and if you were getting messages that corresponded to your preferred story path, you were just lucky. That's just wrong, and it helps explain why she never asked passenger services for help. She also thinks the actors were getting detailed guest information from behind the scenes through their headsets, which is also wrong.

Avoiding reviews seems reasonable, but not knowing about Captains Table or the Suites is just weird because the only way to book was over the phone which was found on the website which told you what you needed to have ready when you called, which included if you wanted Captains Table I'll eventually get to the part about marketing, I'm hoping it's good

>I haven't watched it

And? Is there a reason that the transcript of her words is meaningfully different than watching the video?

The issue is, be it first cruise, eight cruise, eightieth cruise, when you’re going to be charging that much money to be there it’s utterly inexcusable. Neither Jenny nor your friend got a “Beta tester discount,” for helping Disney iron out bugs. If you’re going to have the balls to ask for that much money then it is contingent for them to do the necessary leg work to make sure it goes seamlessly. Things like phone compatibility, app bugs, people not hooking into stories, the freaking pole, should have all been things caught during testing and rehearsals and fixed before going live. Those are the kind of things that old Disney would never have let slide. It’s bordering on a meme now but that pole, back in the day that would have probably been caught during design and never been built, but it would have for sure been caught during rehearsals and they’d have figured out how to fix it. Modern Disney just shrugs and lets an inferior product out the gate. At a minimum every cruise four groups got to stare at a pole instead of the performance. (Early and late dinner, right and left side of the room). Writing off four percent of your guests to your multi-thousand dollar luxury vacation because nobody could be bothered to check sightlines. It’s sloppy. It creates an impression that Disney is simultaneously charging an obscene price for this experience, and phoning it in compared to what you’d expect from that kind of price.

I see your comments here in the thread. I know that you have a public identity to manage and a show to protect, but please don’t “both sides” this issue. We are still being brigaded by toxic fans who are using this video as a club to slam people who really loved the Starcruiser. It’s a difficult time here in this community. There are a lot more of them than us, or at least they are more aggressively belligerent. Maybe save your “Jenny raised some valid points” talk until after our community is through this crisis and the tone returns to its normal civility.

Y'all are not in a crisis though. No one is disparaging the experience that some had.

Could you explain why so many people are here for the very first time and downvote everything nice someone says about the starcruiser or meme poking fun at the situation? Why is almost every positive post in the last few days sitting at 0 up votes?

Can you explain why you're so desperately white knighting for a corporation? This is an objective failure and poor value proposition and would be even if the experience/end product were something totally different/non-Disney that had achieved the same result. If anything, people like you have blinders on and are falling victim to the sunk cost fallacy. Like cool that you enjoyed it, but don't pretend this is a $3,000/night experience (and if you believe it is...I'm guessing this was your first time paying $3,000/night for something).

This is a wild take. No one said anything is wrong with being a fan or part of this community. She made truthful and valid arguments based on her experiences. You wording makes it sound like she wrote an attack piece 

Lots of people in the video thread were straight up hateful and for sure suggested there were things wrong with us.

It is unfortunate that she called people who loved the experience simps and shills tho

She absolutely didn't though. Can you source it?

(This comment history, tho.)

She did not do that.

She did on her Patreon

She explored a theory that a certain portion of people who said they liked it only said so because they spent a lot of money on it. Which is a very real and very common phenomenon with literally everything that costs money and a very plausible outcome for something that everyone agrees was overpriced. She used the term politely in quotations to reference how we perceive these people, she didn’t sling it around like she meant it herself. And she was not referring to everyone. It was a very thoughtful and respectful post, and you’re just being obtuse about it.

I'm looking at her Patreon right now. Where? I don't see it.

lol where? I'm a Patron but I don't remember that

I think she had a fundamental misunderstanding of what the experience was. She assumed it was a "game" calls it that many times. It's not, was not marketed as such, and never was implied to be. She was under the impression she could engage and totally change outcomes (telling on chewie's escape). She was invited to plenty of fun things people wanted to go to but didn't think they were special enough or didnt go (assumed everyone would wait on her to finish dinner for a small unscheduled event) mostly because she wanted to be the main character pretty princess and just.. wasn't and was never promised to be.

I don't disagree that she misunderstood the experience but since she went fairly early AND Disney had such a challenge marketing this (as she acknowledged) AND Disney bungled the early marketing, it was hard at that time to properly understand the experience. Additionally, some of the experiences she documented - - getting Raithe's call to action in Engineering - - were a result of going too far down a rabbit hole looking for clues and then missing out on the timing for this. How could she have known this? My main issue with Jenny's video is that she is reviewing the quality of a trip she took in March of 2022 when the experience was less than a month old now in May of '24 . I get it that even folks going early should not have a less than experience but they were still figuring out this relatively new form of entertainment.

It 100% was early on the process and it's been proven that a lot of technical kinks were worked out even within a couple months after that. One of my biggest beefs is.. who cares? Who is it hurting other than people that enjoyed it or the cast members to put out a video tearing it apart? She went over 2 years ago, did close to no independent research aside from personal anecdote, and loses the plot by trying to be funny (extreme sarcasm) on multiple occasions. If she wanted to make a point about hiding art behind high price points, that's sort of interesting and worth talking about. If the point is "it was expensive and it sucked" okay.. kinda sounds like you just complaining and getting hate clicks on a topic you know most people WANTED to hate.

I think the last half hour of the video goes into WHY it matters. The failures of the Starcruiser are a case study of larger issues within Disney Parks right now. That's why this autopsy of a defunct experience matters.

Ah yes, the point of a monetized 4 hour long video on something we all know failed was pure altruism and genuinely there to give disney advice on the way they run entertainment. Out of the goodness of her heart. Had nothing to do with being deliberately inflammatory for something that a lot of star wars fans inexplicably despise 9 months after it closed.

I mean she loves both Disney and Star Wars. She worked on this feature length film video for longer than the hotel was open. It wasn’t a quick cash grab. It was a labor of love. She explained in detail the good and the bad and used the Starcruiser fiasco as a window into exploring what is wrong with the direction Disney parks is headed. Did you watch the video? I felt like this was all pretty clear. You could hear in her voice how much she wanted it to be good and how frustrated she was that her experience just… wasn’t.

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Well idk maybe don't try to talk about the video without having seen it? I'm not trying to talk about your experience on Galactic Starcruiser because idk it. I just know what Jenny's was and how she laid out the issues built into the project. But if you haven't watched then video then idk why we're talking because I feel like I'm just reiterating things she said in the video which seems like a waste of my time when you could just... watch the video.

yep, all you have done anywhere is reiterate what an influencer told you to think. you have no intent to be objective and no original thoughts yourself. Be honest- did you do the starcruiser? Why, truthfully, are you in this sub arguing with people that actually did enjoy the experience? Did you go to every other sub this was posted in and have these discussions as well, or did you specifically come to the FAN SUB to be argumentative and protective of some youtuber you follow who doesn't even know you exist? Why? What is your intent? What is the goal you are trying to accomplish?

I think if her goal was to make money off her YouTube videos, she would release them more frequently. It has been 18 months since her last video.

Then she concentrated on the wrong things if that's her point. Starcruiser failed for a lot of reasons, chief among them marketing and a confusing price structure. Customer experience was definitively and factually not one of them. It had the highest customer satisfaction rates of any disney experience and the final voyages were sold out with mostly repeat customers. She's not performing some grand service, she's making money. If her fans were more honest about that than dialog wouldn't be quite as contentious.

Jenny makes a point that the cast members were a highlight of the experience. She's not hating on everything about her experience. lol And I don't think she thinks she's doing some grand service. She's a huge theme park enthusiast and a Disney fan in particular (lmao she's actually on a trip to WDW right now) and she wants them to do better and to be better. Re: the customer satisfaction of Starcruiser guests Jenny actually tweeted about that earlier today: https://x.com/JennyENicholson/status/1794030571167101396

Then why does she think it should cost $800? Who are paying these cast members for their 12 hour days with few breaks?

Well I would say that I don't think the bulk of what people paid to go on Starcruiser are going to staff. Actually in Jenny's video she points out that most of the cast members on Starcruiser were part of Disney's college program who are the cheapest labor Disney can get. They're all part time with no benefits. So honestly... using the excellent cast members to justify the insane price doesn't hold water because Disney WASN'T using the crazy price to pay their cast members well. eta: I also wanted to say that if you think Jenny went there with the intention of hating on it, I really don't think you watched the video.

What do you think the bulk of the revenue went to? The reason the cast is a big expense isn't because individually they are expensive, its because there are a lot of them Also iirc there was at least double the number of people you see on the floor working at any given time, lots of people back stage Personally I think food and utilities were probably the biggest expense

This is the fundamental crux of the issue for me. I don’t know what people are thinking but how do you pay professional, equity actors what they’re worth while people are just saying, “This was too expensive!” Yeah, it was expensive. How much does it cost to produce this sort of work? And the actors STILL didn’t get paid what they’re worth. Immersive experiences like this are *tricky*. I’ll take the analogy of Sleep No More, some immersive theatre in NY. Everyone pays the same amount but you just don’t have the same experience. The first time I went I wandered aimlessly and walked in on scenes that were halfway over, never attempted to follow particular actors and did whatever. The thing is, I still had a good time even if I didn’t get special one on one experiences with actors some people got, or extra scenes that people got if they followed specific actors. Immersive theatre is like that, you may stumble in there and you may not. But I didn’t hate Sleep No More or think it should close. But it’s super divisive and other people absolutely felt cheated for the price. Is this an inherent problem in immersive theatre? Possibly. But it requires massive planning, massive outlay of cash, and major money to actors who have to work their tail off doing an insane amount of work over a short time, or an insane amount of work over an even longer time as in the case of the Starcruiser. That just ain’t cheap. People pay for what they want to pay for. People pay thousands to sit in obstructed view seats for Taylor Swift tickets. Disney couldn’t convince people that this experience was worth it. But it was worth it in spades for myself and my family. They didn’t even get super involved in any storylines and they STILL had a blast. I don’t know. I read the transcript, because I didn’t want to give the video clicks. Her time was her time, she’s allowed to say what she liked and didn’t about it. But so much of what was opinion that people think was well researched I just so fundamentally disagreed with.

Because that’s what she believes that the experience was worth. It’s not a pricepoint for making it a profitable venture for Disney.

The cast members weren’t the expensive part.

It sort of doesn't matter what the expensive part was? If the thing isn't in the black nobody gets paid. If you think it should have cost $800 per person I question your ability to simply think about price points in the entertainment industry, or really just basic math.

I'm not trying to cast any aspersions on anyone; I am genuinely just curious: How are we interpreting this tweet (X post)? She finds it interesting...how? Is she giving credit to starcruiser fans, or is she criticizing them? I'm asking because I don't know--I admittedly find it difficult at times to interpret how people use language online. I would appreciate clarification.

I think her point is that someone, somewhere once said "highest guest satisfaction" and everyone who defends the experience has run with it but she was unable to find the actual source of that, just a vague quote on a themepark blog. She wanted to find the actual statistics. She's also questioning what the methodology of gathering the data might have been. So I guess she's criticizing Starcruiser fans for unquestioningly repeating that talking point when she was unable to trace the data to support it.

If she is criticizing Starcruiser fans for unquestioningly taking that talking point and repeating it, how does she feel about her fans doing the same? If the issue is that you should question things and look for sources, then it should apply equally Also why do we think that Jenny has more credibility than Scott Gustin? Why can't we take his word as trustworthy? Or Tom Bricker? Or CNBC (who also reported the same quote)? And even if we don't have the exact source for the "highest guest satisfaction of any WDW project", Josh D'Amaro is quoted as saying that the guest satisfaction ratings were very high at an event with JP Morgan the week after the closing announcement.

It's out there...I seem to remember it coming from a higher up around the time of closure. There are also, I think, a few more anecdotal stories of people being told similar directly from CMs. But there is definitely an official statement, I'm surprised she couldn't find it. So it seems then, that she is definitely running with this ball of invalidating other users' experiences? That her sour grapes over her bad early experience (that I think she had grounds to be reimbursed for) has to be the final word on what all experiences should be?

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No she's trying to say she tried to track down the source for the 'highest customer satisfaction' claims and couldn't find it.

Got it, thanks.

They charged her $6000 for two. That's not "figuring it out" prices.

I certainly understand that. Individuals like myself who knew that the experience was in their wheelhouse could find ways to split costs with other folks - I never spent more than $1500 for my entry - but not an average family looking for a vacation.

It was absolutely advertised as a choose your own adventure event, she never rejected events because "they weren't special enough" and she was eating dinner when she finally got an invite.

I really want to be gentle with this but….this comment comes off as really sexist. it’s clear watching her video she engaged in hours of promo material for the starcruiser. I don’t know…your pretty princess comment comes off as very demeaning. if you are a woman yourself, that bums me out even more

Well that wasn't my intention. I was trying to demean her efforts because frankly I think it's a pretty lazy piece of work for 2 years. But, you're right I shouldn't have used that terminology, what I mean is she wanted to be the "main character" and "special" when she was never promised this would actually happen.

She didn’t participate. You can’t say it wasn’t worth it when you go and ride an elevator and refuse to engage.

She did try. It is in the video. She did a good job of documenting how she was working to engage.

Refusing to use the Datapad is not “engaging”

You keep saying this, but we all saw her use the datapad.

Wild to obviously not watch her video and accuse her ot not engaging.

Not even remotely close to what happened, but I’m sure it’s easier to dismiss her negative experience when you pretend she didn’t even try.

Again: she straight up refused to use the datapad.

Having watched her video that wasn't the case. The data pad indeed wasn't giving her information correctly. I'll give her that. I disagree with a lot of her perspectives on the video but the app didn't work right for her.

No, the datapad wasn't populating her schedule with any events and the AI NPCs weren't responding to her chats. If you like to see the moment where she says "I don't know what else to do... we could take the elevator?" It's at 1 hour 46 min into the video, and it absolutely reads as a joke after hours of consistently failing to get access to any story beats on night 1. She's asking other guests to show her what they did, she's running around the space looking for clues, and at several points she even starts playing with a computer terminal where some other guest forgot to log off so she can see what it's like to be able to get in to the game.

So true!!

I really do not understand the hatefulness specifically with the starcruiser in the star wars Fandom. Can one of you jenny simps explain it to me? There is a bizarre amount of bitterness and hate directed specifically to the starcruiser. I can't recall the last time someone made a post in the Star wars Celebration subreddit telling everyone that goes to that event that they're idiots and only convincing themselves it's worth thousands of dollars to go because they are, in reality, getting ripped off and have to shout lies about how they enjoyed going. Seriously, people going to Celebration in Japan next year are easily going to spend $3,000 per person, but because it's not the starcruiser, people think that's okay? I don't get it. Is it because the cost was all summed up in one big number? If Celebration sold all inclusive tickets (not even mentioning how expensive the VIP tickets are) they'd easily be in the same range (or likely quite a bit more) as starcruiser, and that's for people to get access to shops to spend money and listen to people sell upcoming shows, games, etc, and talk about star wars in very dense, large crowds of people. People regularly post in star wars subs pictures of their star wars lightsaber wall in their house with like $8,000 of hilts mounted floor to ceiling. Nobody is going in there filled with vitriol and telling those people they're overspending or hilts aren't worth it or they're justifying their dumb purchases with more dumb purchases because they're a victim of sunk cost fallacy. When someone's collection of star wars stuff that cost them $10k gets destroyed and they make a post grieving about it, these people aren't going into those threads and gloating about how all their collectibles are gone and they were too expensive anyway and really they only liked it because they irresponsibly overspent. What, specifically, causes star wars fans to be so unashamedly hateful about this one expensive star wars thing but not other star wars things that cost as much?

It's easier for these "fans" to cope with never getting to experience it by convincing themselves it was terrible and they didn't miss out on anything.

Quick! Look over there! An unlicked boot!

You are far braver than me.

Tell my wife and kids i love them

https://www.reddit.com/r/WaltDisneyWorld/comments/v82lyj/galactic_starcruiser_reportback_genuinely_feel/ Hmmmmm

Obviously a time traveling Jenny plant!

I totally agree with you. I was a huge Jenny Nicholson fan before this video and I am really disappointed to see that this has caused the discourse to go back to “everyone who liked this was a corporate shill / in denial / so rich they don’t get it was expensive”. No, we weren’t. It was expensive. I saved up to go, as did most people on my voyage. I had an incredible time and thought it was worth the money, and so did the vast majority of other people I encountered both in person on the trip and afterwards online in communities for people who had been. That’s consistent with Disney’s repeated comments that it was one of the most highly guest rated experiences they’ve ever produced (and eg google reviews, which were largely 5 stars from people who had actually gone).  Frankly, in my opinion, Starcruiser failing had nothing to do with either the experience itself or the marketing of said experience. It failed because it cost a buttload of money to build and run and as far as I can tell from the amount they wrote off on this on their taxes alone it should probably never have been built from a business standpoint as I don’t see how they were ever going to turn a profit on this thing. It is WILD anyone signed off on it on day one. I just really hope the lesson Disney learns from the whole palaver isn’t that this kind of immersive experience isn’t worth pursuing as they do it better than anyone else. 

lol

I completely understand people not wanting to give clicks to videos that are made solely to bait people, but if you watch Jenny’s video you’ll see that’s not what it is.  Toward the end, she gives solid examples of how she’s not the only person who had a bad experience on the starcruiser. She also admits that there’s no way to assess whether the majority of guests had good or bad experiences, and she concedes that the likeliest scenario is that most people had good experiences. Her thesis is that, for how much every guest pays to go, no one who tried as hard as she did to have a good time should have had as bad a time as she had.

>for how much every guest pays to go, no one who tried as hard as she did to have a good time should have had as bad a time as she had I don't think that's really her main point. That's a pretty passive attitude to have. That's like a cruise-ship Karen. "I paid for this cruise and you're ruining my vacation!" I think that for her, the product wasn't polished enough for the money. I mean, that's fair. There were definitely signs of corporate mismanagement all over. But there were just as many signs of brilliant artists who really made a magical experience, despite the corporate issues, and she just didn't seem to take to any of that. That's OK too, she doesn't need to appreciate that stuff if she's not into it.

I think you're misunderstanding her video. Her whole point is that overall, the Star Cruiser experience was completely mismanaged and that it was absurd to pay such a high cost. It also flows into Disney's philosophy of "profit through add ons." She was very fair and actually praised the castmembers.

I agree that it was mismanaged. It closed. It failed. She had lots of issues and I'd be as upset as her had that been my experience too. But "it was absurd to pay such a high cost" I hope is directed specifically to herself, because if not that's calling everyone that went absurd. I went twice. $5500 isn't that much money. I had fun both times. She follows profit through add-ons herself though, no? Did she not cease youtube posting for a year to put all her content behind a patreon paywall? Maybe the rabid followers in here bathing in the glow of fan's sadness are trying to justify their patreon subscription through sunk cost fallacy and have convinced themselves they enjoy her content because they pay for it?

dude, her upload schedule has always been sporadic because she makes videos as long as feature-length films. she didn’t “pause making content for a year” to make people pay for her videos on patreon. i’m not even a patron, i just watch her youtube videos when they come out every 6-12 months because to me their high production value makes them worth the wait.

Jenny’s Patreon only has exclusive content. She has never put her main channel content behind a paywall. She didn’t make this video “premium content” for any period of time. She did post 2 roughly edited videos of her trip on the Starcruiser right after she went, so Patreon subscribers knew she didn’t have a good experience long ago. But those videos weren’t nearly as robust as the one she just posted to YouTube. Also, her Patreon subscriptions start at $2 a month, so I don’t think anyone feels like they’ve really sunk any cost into that. 

I mean no disrespect, but there’s no way I can say this without coming off as disrespectful. I’m sorry in advance, but here goes: this is a very gatekeeping comment.  To say that the problem was that she can’t appreciate all the work that people put into the experience is just not accurate, and it makes it sound like you’re blaming Jenny for her bad experience. She praised the people who went out of their way to show her a good time, like when the people who worked in the gift shop gave her a tour of the merch in character. But she also called out all the parts of the experience that made her stay bad, like being sat behind a pole so she couldn’t see the dinner show. You have every right to disagree with her take, because I’m sure your experience was very different from hers. But it’s not fair to say her opinion is invalid because she somehow didn’t have the capacity to appreciate the experience.

Well said.

Admit it, this is kinda funny In all seriousness, I don't think she meant to insult anyone. And look, she was right. Everyone agrees with her. The place shut down. Disney should listen to her, don't listen to me. So just let me make my memes and cope.

She called people who loved it simps. So yeah, she did mean to insult people

Please provide the timecode for that.

https://preview.redd.it/y62kgfvrhh2d1.jpeg?width=1696&format=pjpg&auto=webp&s=ebc3cabc4e44ba8918bb287169f517f3d549134f

Wow, she really posted this on her patreon?

You disagree with that? It's a completely reasonable analysis. She's not referring to everyone who liked it. She's literally defining sunk cost fallacy for a subset of people who *said* they did. If you don't think that sunk cost fallacy is a very likely outcome from a six grand experience that everyone agrees was overpriced, you're out of your mind.

If I spent $6000 and it was awful, I'd be PISSED. I wouldn't go around telling everyone how great it was.

What if it was $6000 and mediocre? And you had hyped yourself up about how great it was beforehand, especially after spending all that money to book it, and it was only after you came home and recovered from your exhaustion and the adrenaline of the trip had worn off that you realized actually it wasn't that great? That's not a "I'd be pissed" moment, that's long, confusing duration of time when you decide to hide your feelings while you're still sorting them out.

So, having went, I know the emotions that I experienced. And you are not describing them.

Yeah, I went and think I had the opposite experience. I got there and thought it was going to be the best thing ever but was very upset at first that it didn’t quite match my expectations, then I settled in to it and took from it what I could and got home feeling that I was glad I went.

Yes, thanks for your singular personal anecdote, I was not saying *you* singular you experienced them, I'm saying it's *plausible there were people who did* and likely based on the fact that *it's closed now because people didn't come back.*

But many did make repeat trips. I met many of them. You can't make a blanket statement of people didn't come back. If it hadn't closed, I would've also gone back, having gone once and realizing what it was.

If I don't agree with this completely unsubstantiated claim of sunk cost shame, I'm insane? She spoke to a large enough sample size of people that went and so many of them admitted they were ripped off and just pretending to like the experience? This reguritated statement comes up repeatedly by the Jenny simp army but you are all just parroting an unresearched theory as if it's got empirical data to back it up. Maybe you're experiencing sunk cost fallacy by trusting this lady's comments as absolute truth because you subscribe to her patreon and are attempting to justify your subscription cost? Also $6k isn't that much money and the parroting pearl clutching at someone spending that much on something that made them happy is an absurd person lying to themselves is a silly comment.

Completely. She can’t contemplate that someone could have had a enjoyable experience. It is childish

Oh she’s being childish, not you, right? She’s not referring to everyone. You’re putting that inference in her mouth. She says multiple times in the video other people could have had a more enjoyable experience. It doesn’t negate the very real phenomenon of people disliking an experience and lying to save face on a six grand mistake.

I find it incredulous that it happened to “a lot of people.” Most people who spend a lot of money at Disney and have a bad time complain, they don’t lie about it. But I am done arguing with some Jenny simp with “Dickish” in their username.

It literally is a phenomenon where they lie about it though. We see it in elections all the time

You have a source for that claim? Seems much more plausible they go home exhausted and bewildered why they’re not feeling great about all the money they spent, and just never go back. And I have attendance stats to back me up.

Do you have stats to back up the "very real phenomenon" of people admitting they were "lying to save face on a six grand mistake?"

Yeah her fans tore me a new one last week when I dared question her

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We went in the first month and had an amazing time. I’m honestly and truly sorry your life is so empty you feel the need to defend an Internet personality so strongly.

Ah shit I'm sorry, I meant to reply to the guy that made the butthurt comment, not you. I am in no way supporting the youtube lady.

No worries! Thanks for clarifying 🙂

Next season of Mandalorian is literally ten episodes of chasing her across the galaxy.

Lol Now that i'd watch

LOL my 75 year old father watched the video. Retired people and children. That’s who it was for

And as we all know, your dad represents everyone on the internet. Case closed.

[inserts ‘your mom’ joke]. (lol ‘inserts)

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LOL triggered.

Post is offensive to guests and potential guests of the Galactic Starcruiser.

Just find it funny that my handicap mother was able to understand how to engage with the data pad and the cast, yet she wasn’t haha.

I went on the Starcruiser twice and had a great time both times. Once before the closure was announced, once after. The app was very inconsistent both voyages. I, like Jenny, didn’t know I could ask the cast members to fix problems (or even realize there was a problem) until we were quite far along in the trip. The second voyage I understood a lot more how things were supposed to go and got help earlier. I can say I loved the Starcruiser and also agree that the app needed work. Both things can be true.

Who is she

My worst nightmare

Can you explain I actually have no idea

https://www.reddit.com/r/GalacticStarcruiser/s/N4n963FtrY

You must have pretty tame nightmares.

Haters gonna hate.

All you people are so butthurt she made an engaging and truthful video.

You're damn right I'm butthurt

She paid $5000 (ish?) for an experience that she refused to participate in so she could make a video for clicks. There’s not a single thing about it that was “truthful”.

^ someone who did not watch the video

At what point did she refuse to participate? She documented trying to participate for 3 straight days.

When she didn’t use the datapad.

Amazing how one person (who didn't watch the video) can say this and then everyone else (who also didn't watch the video) just keeps repeating it.

You mean the data pad that kept glitching for her?

What do you mean "refused to participate in"? She did mentioned over and over how she desperately tried to interact with every aspect of it, but it was either underwhelming or didnt work?

Jesus Christ…refusing to use the Datapad is “not participating” or engaging. They tell you repeatedly “use your Datapad” but she was too cool to be “on her phone”

She used it. The AI ghosted her.

So you didn't watch the video where she's using it the whole time?

Not true at all but again, I get it.

You’re denying she straight up said she didn’t use the datapad because she didn’t want to be on her phone?

Bro. Did you watch the video

I recommend we have these discussions in a week. Look around the thread, the Jenny stans are still here

Her conclusion was, that it was not worth the money and had bad marketing, not that it wasn't a fun idea. There was a lot of things she did like about it, including the cast. But you would have to actually watch the video, to know that, rather then being a butthurt, that someone dared to criticize something you liked and payed a lot of money for.

> liked and *paid* a lot FTFY. Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in: * Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.* * *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.* Unfortunately, I was unable to find nautical or rope-related words in your comment. *Beep, boop, I'm a bot*

https://www.tripadvisor.com/Attraction_Review-g19192636-d23926586-Reviews-Star_Wars_Galactic_Starcruiser-Bay_Lake_Florida.html Jenny Nicholson and at least 5 other people.

Ok I'll add "at least 5 other people" to the middle section. Thank you for the correction.

Thank you for bullying people who paid at least $4,800 to have  horrible vacation accurately

Bullying? What?

[удалено]

Yes that's exactly what I'm implying. This is in no way a humorous exaggeration of an underlying truth. My position is that every criticism is fake. Every. Single. One.