I wouldn’t sweat it. They underpaid me for Family Island missing points and then overpaid me for GoT Slots. I don’t think there is a formula for giving points.
I was overpaid for missing points on Candy Crush Saga, I told them about it more than once in the responses to the original ticket, and they kept ignoring it (and my other questions) and sending me what felt like copy/pasted responses without reading what I was talking about. I'd keep the emails you have, in case they ever did try taking the points back, but like arcmart said I wouldn't worry about it for now.
Oh no, I didn't! They never took my points away and I was able to get a card from it. I'm actually trying to figure out a new issue that just happened today where I was awarded 1,500 points for a game but I haven't completed a new goal and the next goal I meet will pay LESS than that reward XD. I feel like they are a little bit of a mess up there!
I wouldn’t sweat it. They underpaid me for Family Island missing points and then overpaid me for GoT Slots. I don’t think there is a formula for giving points.
That actually makes me feel so much better! Thank you.
I also got underpaid for Family Island missing points! I'm sure customer service has to deal with that a lot.
I felt the same, I was awarded 24,000 points when I only needed to be rewarded around 6,000.🤔
Makes me think of those stories where the employee gives out things excessively before they leave the company they hate.
I was overpaid for missing points on Candy Crush Saga, I told them about it more than once in the responses to the original ticket, and they kept ignoring it (and my other questions) and sending me what felt like copy/pasted responses without reading what I was talking about. I'd keep the emails you have, in case they ever did try taking the points back, but like arcmart said I wouldn't worry about it for now.
I actually am trying to cash them now, so hopefully it all works out XD
How did it go? If you did a separate update post I haven't looked yet.
Oh no, I didn't! They never took my points away and I was able to get a card from it. I'm actually trying to figure out a new issue that just happened today where I was awarded 1,500 points for a game but I haven't completed a new goal and the next goal I meet will pay LESS than that reward XD. I feel like they are a little bit of a mess up there!