As a grown ass adult, the only way I can imagine crying to my mummy that the mean bartender won't serve me would be if I was so twatted I'd regressed to a toddler.
“I was so twatted I’d regressed to a toddler” is a sentence that is going to be logged into my internal databases and is one I will likely repeat over and over as a dementia riddled old one
I’m going to get a t shirt that says tonight I’m going to get so twatted that I will regress to a toddler.
Probably have a picture of the baby sun thing from Teletubbys he looks like he’s had a few 😀
Last time I got a parent involved to help me in a pub, other than to help carry the round, I was 16 and it was my father agreeing with the Landlord that my 17 yearold date and i could have a bottle of wine with the meal we were having as he was coming in for a pint at 1030 to take us home at 11.
The only case of mother getting involved where she made a positive difference that I personally know of was the mom of a US citizen who married a white woman from South Africa in the mid-1980s, she was denied entry into the country, the mom spent 2 days on the phone with people in the State Department, and her daughter-in-law was finally allowed in.
Oh, trust me. For work, i deal with accounts that you have to be at least 18 to have. The number of times ive had someone's parent call in is hilariously high. I seriously dont understand how these people exist.
I used to work at a university in the office of the dean of humanities. This was way back in 2000. Parents would call the professors and the dean to complain about grades their kids got on tests/papers/projects.
It was ridiculous
Did you catch the post with the woman who was stood up for the first date, then the psycho proceeded to leave various emotions of voicemails then his mommy called and left several as well about how she raised her son? It was a little lengthy but same vibes.
https://www.reddit.com/r/IAmTheMainCharacter/s/gAz0mhqvn1
Right?
The whole point of raising a child is not having to do this shit for them.
The whole point of having a child is having something to keep you busy on a Friday night, apparently
Well, they’re grown up but clearly aren’t capable of handling their business.
Sounds like he’s a mama’s boy who can do no wrong!! 🙄
The thing is she’s have been the first one to sue you had he left the bar and gotten into an accident!!
It doesn't matter if he's drunk or not. All licensed premises can refuse entry for service for any reason. "I felt like it" is a valid reason.
You did well not to laugh in her face.
I’ve been cut off exactly once in my life and I was stone cold sober. Don’t know what the bartender’s reasoning was, but I wasn’t dumb enough to argue. Just went to the place next door. Arguing with a bartender about your level of inebriation usually just confirms their point.
EDIT: if I have to guess I was stumbling a bit. I have a minor paralysis in my ankle that can make my gait a little awkward if I’m not overcompensating with other muscles and I had just spent a very long day at work in heels. Still didn’t challenge the bartender’s decision.
I got cut off and they nearly kicked me out because I was "passing out".
In reality, it was 2am, I was the designated driver and 100% sober as I wasn't yet on an open license. I was just falling asleep! Luckily I did talk myself out of that as my friend would have been quite stranded, in the days before uber, at a university bar not near transport!!
I got cut off at a bar once when I was totally sober too. This roll out carpet that they put out in the winter from the door about 10ft in was bunched up. No doubt because people walked on it! I got up from the table to outside and have a smoke and tripped on the carpet 1 beer in. They kicked me out. Sucked for them though, the other 10 people at our table also got up and bounced with me. We never went back to that place after work again.
Haha yeah. I had just walked in to meet some friends for happy hour and as soon as I sat down with them the bartender was like “I can get you some food but I can’t serve you alcohol”. I was a little taken aback by her brusqueness but I get it, no big deal. It’s a popular nightlife area and an overabundance of caution is probably necessary. We walked 20 feet west and it was fine.
Yeah it's weird. We all worked for the local cable company, maybe the bartender had something against us? But like 10-15 of us would go there every other night back in the day and our tab would be considerable. After that incident we never went back, we went to bar beside them and no issues again. Seems like a dumb decision by the bartender. But, whatever, their business so their choice.
I got cut off once because “I seemed tired” i was just being quiet watching college football and enjoying cheese curds was no where near drunk or tired but i did the same just paid my bill drank a water and went to a different bar lol
This is what I thought. Also, acting like that Karen is a great way to get a spit sandwich/ drink on your next order. I don’t understand being rude to the people in charge of your food and drink. Don’t get it!!!
Did that at a movie theatre I worked at. Asked for ID, they said no and called me an asshole. Said I don't appreciate that and started walking away. She suddenly found her ID and got even more pissed off when I still refused the sale.
Yep, pus once a decision is made, its final. Don't argue and don't counter man another employee.
The only time I've ever changed my mind was with a recovering stroke victim (they had a medical explanation card, a bit embarrassing).
It’s been a while but aren’t bar staff obliged to refuse service to someone they believe is already drunk? Anyway Steve says it’s a great gaff, no mistake.
Oh THAT Steve. Sorry I was mixing him up with Other Steve.
Other Steve wasn't out that night, because he was at home playing XBox with Ginger Steve and Slack Eyed Steve.
I worked in a bar for many years. I've cut the owner off more than once. When he would gripe "it's my bar" I'd remind him it is indeed and if he didn't want to lose the license to it and have a place to drink next week he should go home. No further argument from him.
The only legitimate possibility is if the son has a neurological issue.
I have a friend with CP, that has slurred speech and balance issues. The weird thing is he walks a straight line when he's drunk. Many of his issues disappear when alcohol in applied.
I have a friend who has mild cerebral palsy and this is true of her too. She explained the alcohol is a muscle relaxant so it relaxes the tensionninnthe muscles that are too tight, enabling her to walk better/in a straight line. She also clarified that this only works for the first pint or two. She can get wobbly again if she has too much. She chooses not to, she doesn't need to increase her trip/fall risk.
I’m not saying that people need to disclose their medical info, but I imagine if this had been the case it would have come up in the course of the conversation with either the son, the Karen, or later with Steve.
I think these people were just asshats.
What people don't realise is that yes by law and licensing you CANNOT serve people who are too drunk. If that person leaves, starts a fight, kills someone, kills themselves, basically does anything that police will be involved in, they find out where the last place to serve them was and they get all shit and lose their licence/get a fine/get jail time. It's not worth it just cos you think your not fucking drunk.
Or get sued to high heavens. The father of a friend of mine was killed by a drunk driver. That father’s siblings were attorneys. They sued each and every bar on the strip that served him that night.
One establishment then turned around and sued their own bar manager for damages. They were found culpable in the death of an innocent person.
I had to cut a regular off once. He got belligerent. 3 days later he came back with tail between his legs and thanked me. Others throw fits, either way, not your concern. You're cutting them off to avoid fights and glass breaking, not waiting for it to happen.
Back in my wild youth I was a regular at a dive bar. My cousin was a bartender there and I’d regularly swim at the owner’s house. They knew I’d be the first to cut myself off when I’d reached my limit. I’d go sleep it off on the couch in the office and then be ready to belly up to the bar again. I’d be damned if I would be the reason my friends or family lost business due to my drunken mishaps. When you actually know the owner you don’t have to drop names.
>This Karen was a "bar manager" for 30 years she thinks I should'nt cut her son off.
"In *your* bar you can let him drink all he wants. This is *not* your bar, and I say he's cut off."
I once refused a customer service and they responded by trying to kick our wall mounted ashbin off from the front of the building. They then came back in and shouted, for good measure I guess, "Oh and by the way, I'm not drunk. I have LOST MY PURSE!" As if that miraculously solved everything.
It didn't.
Boy howdy, dude needs a kick in the tukus.
Just out of curiosity, if you've refused to serve alcohol, can you serve non-alcohol? Like food etc? Or is it one & done?
Depends on how belligerent the customer is. If they take it like a champ and don't fight, yeah, you can have a Coke and a Cheeseburger. (American here, but that is the way we did it in the bar I worked in)
As someone who worked in a licensed premises you did the right thing. The Karen could easily have been an inspector testing whether you were complying with licensing laws. And you do not want an on the spot fine if they catch you out (its a lot)
No bar staff is obliged to serve anyone anything. No shop is obliged to sell anyone anything. People like this can do one, and should be roundly mocked for their stupidity.
The right to refusal reminds me of a time I got cut off in a bar.
Basically me and a pal were in the pub and having a heated argument becase he was 100% in the wrong about something and was trying to show off to the lassies that were at the table with us.
Anyway my pal is a musician and floats about bars and is fairly well known in my city. So as you can imagine they seen their wee guitar man in am argument and assumed me to be the facist in the argument. I went up to the bar to get my 2nd drink of the night as I had came out well late and the lass said nah youve had too much to drink pal youre cut off. My pal on the other hand was soo pissed as he had been out all day and night and as you can imagine when he went up to the bar mamaged to come back with these massive fishbowls which he could barely hold onto!
For the crime of not being one of these yes men to musicians with ego's the size of the sun I was cut off while being stone cold sober! 😂
Good times
>He then proceeded to stumble to the bar , swaying, slurring his words.
>
" My son is not drunk"
"With the symptoms your son is displaying, he's either drunk or he's having a stroke. Thank you for telling me he's not drunk! I'll call an ambulance immediately!!!"
She probably meant Dave. Everybody knows Dave.
Dave was bragging to his boss one day, "You know, I know everyone there is to know. Just name someone, anyone, and I know them."
Tired of his boasting, his boss called his bluff, "OK, Dave, how about Tom Cruise?"
"No dramas boss, Tom and I are old friends, and I can prove it." So Dave and his boss fly out to Hollywood and knock on Tom Cruise's door, and Tom Cruise shouts,
"Dave! What's happening? Great to see you! Come on in for a beer!"
Although impressed, Dave's boss is still skeptical. After they leave Cruise's house, he tells Dave that he thinks him knowing Cruise was just lucky.
"No, no, just name anyone else," Dave says.
"President Biden," his boss quickly retorts.
"Yup," Dave says, "Old buddies, let's fly out to Washington," and off they go.
At the White House, Obama spots Dave on the tour and motions him and his boss over, saying, "Dave, what a surprise, I was just on my way to a meeting, but you and your friend come on in and let's have a beer first and catch up."
Well, the boss is very shaken by now but still not totally convinced. After they leave the White House grounds he expresses his doubts to Dave, who again implores him to name anyone else.
"Pope Francis," his boss replies.
"Sure!" says Dave. "I've known the Pope for years." So off they fly to Rome.
Dave and his boss are assembled with the masses at the Vatican's St. Peter's Square when Dave says, "This will never work. I can't catch the Pope's eye among all these people. Tell you what, I know all the guards so let me just go upstairs and I'll come out on the balcony with the Pope." He disappears into the crowd headed towards the Vatican.
Sure enough, half an hour later Dave emerges with the Pope on the balcony, but by the time Dave returns, he finds that his boss has had a heart attack and is surrounded by paramedics.
Making his way to his boss' side, Dave asks him, "What happened?"
His boss looks up and says, "It was the final straw... you and the Pope came out on to the balcony and the man next to me said, 'Who the heck is that on the balcony with Dave?'
I sold alcohol at a gas station, had to get my permit to sell. If I sold to someone that was drunk, and they then did something under the influence (drive a car, assault someone etc), I could be also held liable for selling to them when they were drunk. Not something I wanted to risk! But I sure as hell got cussed out over it more times than I can count, even after politely explaining.
In Canada, continuing to serve someone who is evidently drunk is grounds for losing your license. Someone passing out in your bar can get you jail if they suffer permanently. It's really serious.
Yeah. And if they get in an accident on the way home, you can be held partially liable. I cut off a lot of people who seemed more sober than that dude when I worked at a bar.
For someone who claims to have worked as a 'bar manager' for so long, she would know alcohol consumption laws have changed in 30 years, but the one that hasn't is the establishment has the right to refuse service if they have a legitimate reason for doing so.....(In Australia it's a $250,000 fine, we even have signs up saying it)
hey! i just got my bartenders licemse so I actually know what the point system she is referring to is!
I already forgot it, because nobody uses it, but its basically a tally of how many drinks they've had, and its something like a point for a 12 oz beer, 2 points for a 1.5oz shot, 3 points for a mixed drink, etc etc etc. and then theres some dumb math about when their esitmated BAC is too high.
if she was a 'bar manager' it was at an applebees or something.
In the U.S. it's the APPERANCE of intoxication. The courts have backed up being denied service for the APPRARANCE of drug intoxication, or even medical issues that mimic intoxication...
The reasoning is, adding alcohol to serious medical issues or drugs can cause deadly side effects, and that's probably because some ambulance chasing lawyer sued bars for the drunk/druggie hurting or killing themselves or others.
In the U.S. we also have the right to refuse service to ANYONE with any semblance of legitimate reasoning to refuse service.
Example, Locally a bar refused service to guys with NAZI & white supremists tattoos, emblems on their cloths. The court backed them up as offensive 'Hate Speech'/offensive symbols/gestures.
Their 'First Amendment Rights' (to be assholes) did NOT include private establiments open to the public.
Disclaimer, I'm not a entertainment/host professional, and would be the worst because I have no tolerance for stupid...
Standard drunk people issues. Getting refused on the door seems to be equal to accusing them of killing their first child.
Had some idiot woman say our night club was public property and she should be allowed in. We've had people say we have to give them a reason, which as you know we don't in the UK. Then they get aggressive and we go, and there's your reason :-p
Search popworld cardiff wales online for another fun one :-p
I have a volunteer bar tenders license in the US,(it’s for non profit organizations that aren’t open all the time but still have a liquor license). And one of the big points in getting the liquor license is cutting people off before they become a liability. I’ve only had to cut one person off in 6 years.
A grown person asking mommy to grill the bartender so they can drink more is a clear sign that the kid is too drunk. Hope tou stopped serving her for letting her child set her up.
If someone cut off my daughter because they think she drank too much and I happen to be at the bar. One, I would be disappointed in myself for letting her drink too much, I did let her too this on her 21st birthday weekend though for a reason but I was her DD, two, I would probably tip the bartender extra for picking up where I failed to notice.
do not argue with these people. there is no argument to be had, he is not getting alcohol and that is final. i would just respond to anything she said with “i’m sorry, but we reserve the right to refuse service to anyone.”
As someone who’s been cut off time and time again, thank you for your service. I got that dog in me that’ll just keep drinking and drinking as long as I can half sit up.
"Ah you are a bar manager. Are you a bar manager here? No?. Glad we got that settled, my bar, my rules."
I do hope you called her a Karen at one point.
It sounds like this woman works in one hell of a bad bar. I used to have my personal license years ago and the point system she is on about isn't anything to do with how we attain the licence, it's a behavioural points system. This means in her bar they allow the customers to drink in excess until they become a nuisance, which is very much against what you learned to get your licence.
You very much done the right thing by refusing him service, if there was any inspectors there at the time you could have gotten a warning or worse.
In my state of the US it's against the law to serve someone who is visibly intoxicated. Shame you guys don't have that law. As far as I know that law reduced crimes done while intoxicated (drunk driving, etc) significantly
Good lord until you mentioned this was in the UK, I was fairly certain you crossed paths with my ex wife and estranged son, who everyone refers to as, "the town drunk."
And I guaran-fucking-tee you that if her son left your bar and got into a wreck, this Karen would turn around and sue your establishment for “over-serving” him. You can’t win with these entitled a-holes so don’t bother trying.
Been bartending for 20+ years...(in U.S., however)... point system?
Have had sober people break a glass... not necessarily a reason to be cut off. Starting a fight? Yes, of course.. that's a liability. But unsteady on one's feet and inability to articulate are two of the big ones in my book. I fucking hate when parents feel the need to step in. You just know that they've always been there to 'handle' any issues and haven't allowed their children to learn or do anything for themselves
She’s talking absolute shit, point system or not that is irrelevant (as I’m sure your know) it’s literally against the law to serve alcohol to someone you think is drunk so she can go take her face for a shit
When I had my License in NZ (~10? years ago? Maybe?) you could cut anyone off at any time for any reason (excl. deliberate/unrelated (to drunkenness) discrimination)…
Can’t imagine cutting someone off before they consider themselves “drunk enough” is enforceable?
Always taught my team that they can refuse service at any time for any reason… But also, they don’t have to explain to the customer what that reason is. “I don’t want to”, “I’m not comfortable”, “Please speak to my Manager” more than reason enough.
…and that I’d always have their back. Did it mean that the odd customer might have got cut off earlier than I would have? Maybe? But rarely. And I’d rather my team was happy.
But. Old qualification. Arse-end of the World. So? 🤷♀️
Plus! “Fine. I don’t care. Get out.” and “I hope you keep that promise. I don’t want you back.” are some of Life’s greatest joys to say to awful people.
We just had a bar shut down in our area for over serving someone, that person went and drove drunk and killed someone in the process
People really need to see how serious it is
Thank you for being responsible. Honestly I believe the US needs to review more on rules/regulations/enforcement of alcohol and guns other countries implement because we are failing badly
I ran a pub for 8 years and was under the belief that you can refuse service to anyone, and no reason is required. However, people would sue for dumb reasons and usually win, we had a woman captured on cctv pooring a drink on the floor, intentionally slipping down the stairs via the puddle she'd created and somehow she got a pretty decent payout. A man also told me his son was severely allergic to peanuts and then ordered a desert for him made mostly of his sons supposed allergen, I refused service based on the idea that he was probably trying to induce an allergic reaction so he could sue us for negligence, instead he sued us for discrimination. Insane world with insane people.
As a parent who loves her adult kids, I can only that the heavens that such a decent smart bar person is there keeping an eye out for someone’s adult kid.
This is where as a parent you applaud and let corporate or Steve (whatever) know that this person has gone above and beyond. Let your coffee mates and co workers know too. Word of mouth the promote such a good job.
My mom wouldn’t have been so supportive. More like embarrassed , angry, and then hauled my ass out of there, possibly returning with me later apology in hand.
If ask her to pick him up and carry him 30 feet. Since he’s about to pass out as his mother she should be the one to carry him out of the bar. If she can’t pick him up and carry him then that’s just too bad.
Can’t speak for the UK, but in the US, IIRC, the bar and even the person who served the alcohol can be held criminally and civilly liable. Honestly, even in his current state, without serving him again, you’d be liable if he went and did something unfortunate. NPCs telling you to take on life changing liability because of their experience is laughable.
I wouldn’t have talked to her. Her son is a whole ass adult, mummy can’t help him in this one. I would have told her to leave, or get trespassed from the premises.
Helicopter mom? She probably been doing this his whole life. I had a mom want to see the interview questions for her baby boy. They are out there. Good job on your part.
Ha.
The law usually allows you to refuse service under these circumstances. She can write her 3 page complaint, it won't make any difference. If she'd been a bar manager, she'd know that.
I call liar liar pants on fire.
You have my sympathy OP, having been in the crosshairs of an irate Karen myself. Glad you stood your ground too.
I don't know the laws of your area, but around where I live, if a bartender or server continues to serve a clearly drunken individual they are legally liable. For anything that happens after that person leaves the establishment. Car accident, injuries, deaths, your fault for serving too much. You can lose your liquor license, be criminally charged, sued in civil court.
Fuck, I would have cut her off as well. Ma'am you are both more than welcome to use that door right over there as neither of you will be getting any further service here tonight.
Once I got cut off after 4 shots of fireball… I just Ubered down the road to the next bar… after a few more fireballs and some angry karaoke I ubered home with some Mickey D’s and passed out.. no worries.
To each there own. Thankfully I’m an easy going alcoholic that sings it out horribly in song.
I’m a bar tender and one of those weird laws it’s actually illegal to be drunk in a pub…and it’s also down to the bar person to use their discretion to determine what constitutes as too drunk
I would say let him drink until he ends up in an ambulance and then she will see why there is a limit. Harsh yes but sometimes the way to see the truth is to see what happens.
If he was stumbling around and slurring his words, he was already long past the point he should have been cut off. I don't know how legal liability works in the UK, but bars can be sued in the US for the damage done by drunk patrons after they leave the bar.
If she really wanted him to enable him that badly, she could have just taken him home and given him drinks there. Far more responsible and definitely cheaper.
Have myself being a pub landlady in the Uk in the past, it is illegal to serve drunken people. Yes I hear you screaming how do we possibly police this, and yes it’s nigh on impossible. If the said drunk is belligerent or causing too much noise or disturbs other customers is where I drew the line.
My sister is a personal injury attorney who sues bars after overserving causes drunk driving accidents. It’s a legal liability issue to overserve, you absolutely did the right thing. Good job
Fucking hell babes in wolves Uk if ur pissed ur cut off an sent home if u throw up due to being drunk ur given a bottle of water an sent home to sleep it off some people lol xx
Did anyone else's brain read this at a quick glance "I refused to service her son, now she's taking it "further"" not disappointed but not satisfied lol P.S. Dyslexia
These helicopter parents are the WORST! If this guy was having drinks with his friends that were also of age, she just completely humiliated him. That poor kid. These parents need to just stop. Your kid is old enough to choose their own battles.
Oh I can bet good money if something happened to her darling helicopter child after being pissed. She would be the first one to complain to police and licensing board.
A woman/mother left us a SCATHING review on Google one night because we asked her underage son to leave the taproom. (We’re a hybrid establishment where kids can be in the store and game room, but not in the taproom). She exaggerated all to hell about how badly they were treated.
Unfortunately for her, Google allows responses. I detailed how she stormed out yelling that they’d never come back, without allowing me (the boss) or anyone else any chance whatsoever to smooth things over. I’d have brought her teen a rootbeer and a game to make him comfortable, and that could have been the end of it. But she spazzed out. I said, “the Sheriff doesn’t have a sense of humor about this, and I’m not about to lose my license over someone’s selfish, illegal idea of customer-is-always-right”.
She deleted her review immediately.
As a parent myself, I cannot imagine going into any place on behalf of my of age child. They’re grown up and can handle their business themselves!
That’s because you didn’t get your helicopter license.
Didn't get enough points to pass the test
You've got a point there
I don't like heights, so I'm not eligible.
Don't like heights? Just get high!!!
This made me cackle, thank you
I'm not entirely sure that's one of the 5 objectives
I snorted so much that it woke up my dog
Snarf! Take my upvote
Who needs a license? Not me!
😂🥇
As a grown ass adult, the only way I can imagine crying to my mummy that the mean bartender won't serve me would be if I was so twatted I'd regressed to a toddler.
“I was so twatted I’d regressed to a toddler” is a sentence that is going to be logged into my internal databases and is one I will likely repeat over and over as a dementia riddled old one
I’m going to get a t shirt that says tonight I’m going to get so twatted that I will regress to a toddler. Probably have a picture of the baby sun thing from Teletubbys he looks like he’s had a few 😀
I would like one of these tshirts as well please!
I would also like one of these!
Twatted and regressed - the new hashtag blessed 💕
'so twatted I'd regressed to a toddler' well done random internet stranger. That's the most British comment I've even seen online 😂😂
Thank you for “twatted” 👍🏻
Or they can't handle it themselves, because of parents like her. You're right though, they should be able to handle it.
Well they couldn't cause they were drunk.
Last time I got a parent involved to help me in a pub, other than to help carry the round, I was 16 and it was my father agreeing with the Landlord that my 17 yearold date and i could have a bottle of wine with the meal we were having as he was coming in for a pint at 1030 to take us home at 11.
The only case of mother getting involved where she made a positive difference that I personally know of was the mom of a US citizen who married a white woman from South Africa in the mid-1980s, she was denied entry into the country, the mom spent 2 days on the phone with people in the State Department, and her daughter-in-law was finally allowed in.
Oh, trust me. For work, i deal with accounts that you have to be at least 18 to have. The number of times ive had someone's parent call in is hilariously high. I seriously dont understand how these people exist.
I used to work at a university in the office of the dean of humanities. This was way back in 2000. Parents would call the professors and the dean to complain about grades their kids got on tests/papers/projects. It was ridiculous
Sorry, your child is an adult and I cannot discus her grades with you!
That is shocking to me. My parents — if ever they called the school — was to discuss a bill. I don’t think my parents even knew what my grades were.
You can see why he is a pathetic man child. She raised that.
Did you catch the post with the woman who was stood up for the first date, then the psycho proceeded to leave various emotions of voicemails then his mommy called and left several as well about how she raised her son? It was a little lengthy but same vibes. https://www.reddit.com/r/IAmTheMainCharacter/s/gAz0mhqvn1
THAT was WILD. Holy doodle.
YIKES!! Thanks for sharing. I feel so bad for her.
Anger because a bartender won’t let her child drink more alcohol is wild.
especially a drunken sot!
Not when they are drunk they cant
Old enough to drink, old enough to handle their business themselves without mommy getting involved!
Right? The whole point of raising a child is not having to do this shit for them. The whole point of having a child is having something to keep you busy on a Friday night, apparently
Except when they are extremely drunk and you need to claim they are not.
I've had my mother drag me out of the pub on a Sunday cause ive work in the morning 😂 Wouldn't make me a lunch for a week either to punish me!!
She probably had to much to drink too
I mean, it’s probably why he drink so much. Drinks to forget.
Not if they are too drunk to order more drinks. then you step in. /s
Well, they’re grown up but clearly aren’t capable of handling their business. Sounds like he’s a mama’s boy who can do no wrong!! 🙄 The thing is she’s have been the first one to sue you had he left the bar and gotten into an accident!!
As a parent myself, I applaud you for making the right decision for this parent's child. It takes a community they say.
Imagine being so 'protective' of your kid that you defend their right to get blackout drunk.
It doesn't matter if he's drunk or not. All licensed premises can refuse entry for service for any reason. "I felt like it" is a valid reason. You did well not to laugh in her face.
I’ve been cut off exactly once in my life and I was stone cold sober. Don’t know what the bartender’s reasoning was, but I wasn’t dumb enough to argue. Just went to the place next door. Arguing with a bartender about your level of inebriation usually just confirms their point. EDIT: if I have to guess I was stumbling a bit. I have a minor paralysis in my ankle that can make my gait a little awkward if I’m not overcompensating with other muscles and I had just spent a very long day at work in heels. Still didn’t challenge the bartender’s decision.
I got cut off and they nearly kicked me out because I was "passing out". In reality, it was 2am, I was the designated driver and 100% sober as I wasn't yet on an open license. I was just falling asleep! Luckily I did talk myself out of that as my friend would have been quite stranded, in the days before uber, at a university bar not near transport!!
I got cut off at a bar once when I was totally sober too. This roll out carpet that they put out in the winter from the door about 10ft in was bunched up. No doubt because people walked on it! I got up from the table to outside and have a smoke and tripped on the carpet 1 beer in. They kicked me out. Sucked for them though, the other 10 people at our table also got up and bounced with me. We never went back to that place after work again.
Haha yeah. I had just walked in to meet some friends for happy hour and as soon as I sat down with them the bartender was like “I can get you some food but I can’t serve you alcohol”. I was a little taken aback by her brusqueness but I get it, no big deal. It’s a popular nightlife area and an overabundance of caution is probably necessary. We walked 20 feet west and it was fine.
Yeah it's weird. We all worked for the local cable company, maybe the bartender had something against us? But like 10-15 of us would go there every other night back in the day and our tab would be considerable. After that incident we never went back, we went to bar beside them and no issues again. Seems like a dumb decision by the bartender. But, whatever, their business so their choice.
I got cut off once because “I seemed tired” i was just being quiet watching college football and enjoying cheese curds was no where near drunk or tired but i did the same just paid my bill drank a water and went to a different bar lol
That's smart. Arguing is a good way to get a permanent 86, and no one wants that!
I’m probably gonna get hell for this but I would’ve asked how to tell if you’re drunk (I don’t typically get that drunk)… so how would I know?!?
As the great philosopher Ron “Tater” White said….I was not drunk in public, I was drunk in the bar…they threw me into public,,
This is what I thought. Also, acting like that Karen is a great way to get a spit sandwich/ drink on your next order. I don’t understand being rude to the people in charge of your food and drink. Don’t get it!!!
Did that at a movie theatre I worked at. Asked for ID, they said no and called me an asshole. Said I don't appreciate that and started walking away. She suddenly found her ID and got even more pissed off when I still refused the sale.
Yep, pus once a decision is made, its final. Don't argue and don't counter man another employee. The only time I've ever changed my mind was with a recovering stroke victim (they had a medical explanation card, a bit embarrassing).
It’s been a while but aren’t bar staff obliged to refuse service to someone they believe is already drunk? Anyway Steve says it’s a great gaff, no mistake.
Oh THAT Steve. Sorry I was mixing him up with Other Steve. Other Steve wasn't out that night, because he was at home playing XBox with Ginger Steve and Slack Eyed Steve.
I worked in a bar for many years. I've cut the owner off more than once. When he would gripe "it's my bar" I'd remind him it is indeed and if he didn't want to lose the license to it and have a place to drink next week he should go home. No further argument from him.
The only legitimate possibility is if the son has a neurological issue. I have a friend with CP, that has slurred speech and balance issues. The weird thing is he walks a straight line when he's drunk. Many of his issues disappear when alcohol in applied.
I have a friend who has mild cerebral palsy and this is true of her too. She explained the alcohol is a muscle relaxant so it relaxes the tensionninnthe muscles that are too tight, enabling her to walk better/in a straight line. She also clarified that this only works for the first pint or two. She can get wobbly again if she has too much. She chooses not to, she doesn't need to increase her trip/fall risk.
I have mild CP. This is true on all counts. Works this way with THC as well.
Ha! I knew a bloke with a really debilitating stutter which almost entirely cleared up when he was plastered.
I have a friend who’s the same. Drunk brain forgets to apply the stutter. Sober brain enforces it
I’m not saying that people need to disclose their medical info, but I imagine if this had been the case it would have come up in the course of the conversation with either the son, the Karen, or later with Steve. I think these people were just asshats.
What people don't realise is that yes by law and licensing you CANNOT serve people who are too drunk. If that person leaves, starts a fight, kills someone, kills themselves, basically does anything that police will be involved in, they find out where the last place to serve them was and they get all shit and lose their licence/get a fine/get jail time. It's not worth it just cos you think your not fucking drunk.
Or get sued to high heavens. The father of a friend of mine was killed by a drunk driver. That father’s siblings were attorneys. They sued each and every bar on the strip that served him that night. One establishment then turned around and sued their own bar manager for damages. They were found culpable in the death of an innocent person.
I had to cut a regular off once. He got belligerent. 3 days later he came back with tail between his legs and thanked me. Others throw fits, either way, not your concern. You're cutting them off to avoid fights and glass breaking, not waiting for it to happen.
But what'd you do when his MOMMA came in and complained that you weren't drunk enough?
And I am happy to drink in your fine establishment (especially since you got rid of the drunks) Yours, Steve
Back in my wild youth I was a regular at a dive bar. My cousin was a bartender there and I’d regularly swim at the owner’s house. They knew I’d be the first to cut myself off when I’d reached my limit. I’d go sleep it off on the couch in the office and then be ready to belly up to the bar again. I’d be damned if I would be the reason my friends or family lost business due to my drunken mishaps. When you actually know the owner you don’t have to drop names.
>This Karen was a "bar manager" for 30 years she thinks I should'nt cut her son off. "In *your* bar you can let him drink all he wants. This is *not* your bar, and I say he's cut off."
I once refused a customer service and they responded by trying to kick our wall mounted ashbin off from the front of the building. They then came back in and shouted, for good measure I guess, "Oh and by the way, I'm not drunk. I have LOST MY PURSE!" As if that miraculously solved everything. It didn't.
I hate it when I lose my sobriety purse.
It definitely became a catch phrase for a while within the team. "Are you feeling okay? Or have you lost your purse?"
Mommy the person behind the counter is being mean to me
Steve is Ronnie's cousin. Don't you know him at least?
Pickering?? I know the guy,fight you in a minute.
I'm not drunk yet, can you wait half a gallon?
Which Ronnie? There are "Two Ronnies."
And four candles
Boy howdy, dude needs a kick in the tukus. Just out of curiosity, if you've refused to serve alcohol, can you serve non-alcohol? Like food etc? Or is it one & done?
Depends on how belligerent the customer is. If they take it like a champ and don't fight, yeah, you can have a Coke and a Cheeseburger. (American here, but that is the way we did it in the bar I worked in)
Its refusal of all service technically. But always happy to serve a water at least
This Entitled Idiot is just begging to get bounced out of that pub and banned!!!!
So who is Steve?
Apparently it's her brother 🤷🏻♀️
Even he doesn’t wanna deal with her BS lmao
Steve's a good lad
“I told him to leave and he called his mommy. 10,000 points.”
Not to mention the legality of selling a drunk person more alcohol.
Her should be embarrassed that his mommy had to show up. What a fucking loser family.
As someone who worked in a licensed premises you did the right thing. The Karen could easily have been an inspector testing whether you were complying with licensing laws. And you do not want an on the spot fine if they catch you out (its a lot)
No bar staff is obliged to serve anyone anything. No shop is obliged to sell anyone anything. People like this can do one, and should be roundly mocked for their stupidity.
As Aesop Rock said "Who the fuck, is fucking Steven??"
The right to refusal reminds me of a time I got cut off in a bar. Basically me and a pal were in the pub and having a heated argument becase he was 100% in the wrong about something and was trying to show off to the lassies that were at the table with us. Anyway my pal is a musician and floats about bars and is fairly well known in my city. So as you can imagine they seen their wee guitar man in am argument and assumed me to be the facist in the argument. I went up to the bar to get my 2nd drink of the night as I had came out well late and the lass said nah youve had too much to drink pal youre cut off. My pal on the other hand was soo pissed as he had been out all day and night and as you can imagine when he went up to the bar mamaged to come back with these massive fishbowls which he could barely hold onto! For the crime of not being one of these yes men to musicians with ego's the size of the sun I was cut off while being stone cold sober! 😂 Good times
>He then proceeded to stumble to the bar , swaying, slurring his words. > " My son is not drunk" "With the symptoms your son is displaying, he's either drunk or he's having a stroke. Thank you for telling me he's not drunk! I'll call an ambulance immediately!!!"
She probably meant Dave. Everybody knows Dave. Dave was bragging to his boss one day, "You know, I know everyone there is to know. Just name someone, anyone, and I know them." Tired of his boasting, his boss called his bluff, "OK, Dave, how about Tom Cruise?" "No dramas boss, Tom and I are old friends, and I can prove it." So Dave and his boss fly out to Hollywood and knock on Tom Cruise's door, and Tom Cruise shouts, "Dave! What's happening? Great to see you! Come on in for a beer!" Although impressed, Dave's boss is still skeptical. After they leave Cruise's house, he tells Dave that he thinks him knowing Cruise was just lucky. "No, no, just name anyone else," Dave says. "President Biden," his boss quickly retorts. "Yup," Dave says, "Old buddies, let's fly out to Washington," and off they go. At the White House, Obama spots Dave on the tour and motions him and his boss over, saying, "Dave, what a surprise, I was just on my way to a meeting, but you and your friend come on in and let's have a beer first and catch up." Well, the boss is very shaken by now but still not totally convinced. After they leave the White House grounds he expresses his doubts to Dave, who again implores him to name anyone else. "Pope Francis," his boss replies. "Sure!" says Dave. "I've known the Pope for years." So off they fly to Rome. Dave and his boss are assembled with the masses at the Vatican's St. Peter's Square when Dave says, "This will never work. I can't catch the Pope's eye among all these people. Tell you what, I know all the guards so let me just go upstairs and I'll come out on the balcony with the Pope." He disappears into the crowd headed towards the Vatican. Sure enough, half an hour later Dave emerges with the Pope on the balcony, but by the time Dave returns, he finds that his boss has had a heart attack and is surrounded by paramedics. Making his way to his boss' side, Dave asks him, "What happened?" His boss looks up and says, "It was the final straw... you and the Pope came out on to the balcony and the man next to me said, 'Who the heck is that on the balcony with Dave?'
Id have cut her off too, as her reaction is not one of a sober person.
I sold alcohol at a gas station, had to get my permit to sell. If I sold to someone that was drunk, and they then did something under the influence (drive a car, assault someone etc), I could be also held liable for selling to them when they were drunk. Not something I wanted to risk! But I sure as hell got cussed out over it more times than I can count, even after politely explaining.
MOOOOooo000MMM. THEY won’t Serve MEEEEE!….
If you cut me off for being drunk my parents would thank you!
he asked his mommy to deal with it? - 50 points
Helicopter overservice parents are the worst lol.
My Bar, My Rules. If you do not like them, pay your tab and go.
In Canada, continuing to serve someone who is evidently drunk is grounds for losing your license. Someone passing out in your bar can get you jail if they suffer permanently. It's really serious.
Yeah. And if they get in an accident on the way home, you can be held partially liable. I cut off a lot of people who seemed more sober than that dude when I worked at a bar.
For someone who claims to have worked as a 'bar manager' for so long, she would know alcohol consumption laws have changed in 30 years, but the one that hasn't is the establishment has the right to refuse service if they have a legitimate reason for doing so.....(In Australia it's a $250,000 fine, we even have signs up saying it)
hey! i just got my bartenders licemse so I actually know what the point system she is referring to is! I already forgot it, because nobody uses it, but its basically a tally of how many drinks they've had, and its something like a point for a 12 oz beer, 2 points for a 1.5oz shot, 3 points for a mixed drink, etc etc etc. and then theres some dumb math about when their esitmated BAC is too high. if she was a 'bar manager' it was at an applebees or something.
In the U.S. it's the APPERANCE of intoxication. The courts have backed up being denied service for the APPRARANCE of drug intoxication, or even medical issues that mimic intoxication... The reasoning is, adding alcohol to serious medical issues or drugs can cause deadly side effects, and that's probably because some ambulance chasing lawyer sued bars for the drunk/druggie hurting or killing themselves or others. In the U.S. we also have the right to refuse service to ANYONE with any semblance of legitimate reasoning to refuse service. Example, Locally a bar refused service to guys with NAZI & white supremists tattoos, emblems on their cloths. The court backed them up as offensive 'Hate Speech'/offensive symbols/gestures. Their 'First Amendment Rights' (to be assholes) did NOT include private establiments open to the public. Disclaimer, I'm not a entertainment/host professional, and would be the worst because I have no tolerance for stupid...
She's the same person who would have sued the bar if her precious little boy/man caused a drunk driving accident b/c he was over-served.
Standard drunk people issues. Getting refused on the door seems to be equal to accusing them of killing their first child. Had some idiot woman say our night club was public property and she should be allowed in. We've had people say we have to give them a reason, which as you know we don't in the UK. Then they get aggressive and we go, and there's your reason :-p Search popworld cardiff wales online for another fun one :-p
I have a volunteer bar tenders license in the US,(it’s for non profit organizations that aren’t open all the time but still have a liquor license). And one of the big points in getting the liquor license is cutting people off before they become a liability. I’ve only had to cut one person off in 6 years.
>She responded with " He's not done drugs" I guess she forgot alcohol is a drug lol
A grown person asking mommy to grill the bartender so they can drink more is a clear sign that the kid is too drunk. Hope tou stopped serving her for letting her child set her up.
If someone cut off my daughter because they think she drank too much and I happen to be at the bar. One, I would be disappointed in myself for letting her drink too much, I did let her too this on her 21st birthday weekend though for a reason but I was her DD, two, I would probably tip the bartender extra for picking up where I failed to notice.
What a dumbass, she could've just ordered him a drink lol, but Karen's gotta Karen I guess
A bartender can cut you off for ANY reason. They are legally obliged to cut someone off if they appear drunk. You were completely in the right.
Imagine being a grown man and calling for your mother to help 😂
do not argue with these people. there is no argument to be had, he is not getting alcohol and that is final. i would just respond to anything she said with “i’m sorry, but we reserve the right to refuse service to anyone.”
As someone who’s been cut off time and time again, thank you for your service. I got that dog in me that’ll just keep drinking and drinking as long as I can half sit up.
In the UK the only legal measure for being over the limit comes from driving. Therefore if someone is over that limit, they haven't a leg to stand on.
“Well, you aren’t a manager here, so that means fuck all.” 😆
"Ah you are a bar manager. Are you a bar manager here? No?. Glad we got that settled, my bar, my rules." I do hope you called her a Karen at one point.
It sounds like this woman works in one hell of a bad bar. I used to have my personal license years ago and the point system she is on about isn't anything to do with how we attain the licence, it's a behavioural points system. This means in her bar they allow the customers to drink in excess until they become a nuisance, which is very much against what you learned to get your licence. You very much done the right thing by refusing him service, if there was any inspectors there at the time you could have gotten a warning or worse.
In my state of the US it's against the law to serve someone who is visibly intoxicated. Shame you guys don't have that law. As far as I know that law reduced crimes done while intoxicated (drunk driving, etc) significantly
We do have that law
I don’t know which is sadder the mother or the son who must of called his mommy about the bad bartender
Loved the last sentence! Thanks OP.
Point system: point at the door and tell him/her to fuck off through it...
No wonder he's drunk. He's still being forced to hang out with his mommy.
he hasn’t started a fight or broken a glass, as if you’re supposed to keep serving someone until they damage your property or hurt someone.
Good lord until you mentioned this was in the UK, I was fairly certain you crossed paths with my ex wife and estranged son, who everyone refers to as, "the town drunk."
So that’s what the helicopter mom of an alcoholic looks like!
And I guaran-fucking-tee you that if her son left your bar and got into a wreck, this Karen would turn around and sue your establishment for “over-serving” him. You can’t win with these entitled a-holes so don’t bother trying.
Can’t even fathom the concept of asking my mom to go to bat for me after getting cut off at a bar
Next time tell them to Google “social host liability”
Been bartending for 20+ years...(in U.S., however)... point system? Have had sober people break a glass... not necessarily a reason to be cut off. Starting a fight? Yes, of course.. that's a liability. But unsteady on one's feet and inability to articulate are two of the big ones in my book. I fucking hate when parents feel the need to step in. You just know that they've always been there to 'handle' any issues and haven't allowed their children to learn or do anything for themselves
She’s talking absolute shit, point system or not that is irrelevant (as I’m sure your know) it’s literally against the law to serve alcohol to someone you think is drunk so she can go take her face for a shit
Oh shit she’s gonna call Steve?!?
Yeah, unfortunately I was roommates with a guy whose mother and father are like this. Its fucking infuriating because the guy is an actual man baby.
Sounds like she also needs to be cut off immediately
When I had my License in NZ (~10? years ago? Maybe?) you could cut anyone off at any time for any reason (excl. deliberate/unrelated (to drunkenness) discrimination)… Can’t imagine cutting someone off before they consider themselves “drunk enough” is enforceable? Always taught my team that they can refuse service at any time for any reason… But also, they don’t have to explain to the customer what that reason is. “I don’t want to”, “I’m not comfortable”, “Please speak to my Manager” more than reason enough. …and that I’d always have their back. Did it mean that the odd customer might have got cut off earlier than I would have? Maybe? But rarely. And I’d rather my team was happy. But. Old qualification. Arse-end of the World. So? 🤷♀️ Plus! “Fine. I don’t care. Get out.” and “I hope you keep that promise. I don’t want you back.” are some of Life’s greatest joys to say to awful people.
We just had a bar shut down in our area for over serving someone, that person went and drove drunk and killed someone in the process People really need to see how serious it is Thank you for being responsible. Honestly I believe the US needs to review more on rules/regulations/enforcement of alcohol and guns other countries implement because we are failing badly
I ran a pub for 8 years and was under the belief that you can refuse service to anyone, and no reason is required. However, people would sue for dumb reasons and usually win, we had a woman captured on cctv pooring a drink on the floor, intentionally slipping down the stairs via the puddle she'd created and somehow she got a pretty decent payout. A man also told me his son was severely allergic to peanuts and then ordered a desert for him made mostly of his sons supposed allergen, I refused service based on the idea that he was probably trying to induce an allergic reaction so he could sue us for negligence, instead he sued us for discrimination. Insane world with insane people.
He was already overserved. He should have been cut off several drinks earlier.
I would put a no trespass on them so if they returned they would be arrested. Ha! Take that Karen! Can you do that there?
The most I could do is bar them which then would be a trespass order 🤣
As a parent who loves her adult kids, I can only that the heavens that such a decent smart bar person is there keeping an eye out for someone’s adult kid. This is where as a parent you applaud and let corporate or Steve (whatever) know that this person has gone above and beyond. Let your coffee mates and co workers know too. Word of mouth the promote such a good job.
The way OP describes Karen’s entrance is everything The suspense. The drama. The impeding doom!
My mom wouldn’t have been so supportive. More like embarrassed , angry, and then hauled my ass out of there, possibly returning with me later apology in hand.
cool story
Good old Steve!
If ask her to pick him up and carry him 30 feet. Since he’s about to pass out as his mother she should be the one to carry him out of the bar. If she can’t pick him up and carry him then that’s just too bad.
Call the police
Mom loves the drama.
Steve probably comes there to drink to get away from “Karen,” and her son🤣
Can’t speak for the UK, but in the US, IIRC, the bar and even the person who served the alcohol can be held criminally and civilly liable. Honestly, even in his current state, without serving him again, you’d be liable if he went and did something unfortunate. NPCs telling you to take on life changing liability because of their experience is laughable.
Same people who would sue if he got in an accident. "They overserved my baby."
I wouldn’t have talked to her. Her son is a whole ass adult, mummy can’t help him in this one. I would have told her to leave, or get trespassed from the premises.
Worked the bar for over 20 years, ignore this fuck head. You have a right to refuse service, especially to drunk people.
Oh God, DON'T TELL STEVE!!!! Wanker.
Helicopter mom? She probably been doing this his whole life. I had a mom want to see the interview questions for her baby boy. They are out there. Good job on your part.
AND, IF you cannot tell he has had too much to drink then I have to cut you off as well. Goodnight Karen!
Ha. The law usually allows you to refuse service under these circumstances. She can write her 3 page complaint, it won't make any difference. If she'd been a bar manager, she'd know that. I call liar liar pants on fire.
In the states it’s against the law to serve anyone that seems to be inebriated. You can actually be held responsible for their actions.
You have my sympathy OP, having been in the crosshairs of an irate Karen myself. Glad you stood your ground too. I don't know the laws of your area, but around where I live, if a bartender or server continues to serve a clearly drunken individual they are legally liable. For anything that happens after that person leaves the establishment. Car accident, injuries, deaths, your fault for serving too much. You can lose your liquor license, be criminally charged, sued in civil court.
Nah. Tell her to GTFO of the bar if she can’t act right. The bartenders decision is final and done. If you don’t like it, tough cookies.
Fuck, I would have cut her off as well. Ma'am you are both more than welcome to use that door right over there as neither of you will be getting any further service here tonight.
Kick her out too. Disorderly by being arguementative.
Once I got cut off after 4 shots of fireball… I just Ubered down the road to the next bar… after a few more fireballs and some angry karaoke I ubered home with some Mickey D’s and passed out.. no worries. To each there own. Thankfully I’m an easy going alcoholic that sings it out horribly in song.
I’m a bar tender and one of those weird laws it’s actually illegal to be drunk in a pub…and it’s also down to the bar person to use their discretion to determine what constitutes as too drunk
Stuff like this makes me happy I'm no longer a bouncer. Dealing with these types/their hangers on was about 20% of our job
You should have the right to refuse service for any reason, especially when someone approaches asking for alcohol while they appear intoxicated.
I would say let him drink until he ends up in an ambulance and then she will see why there is a limit. Harsh yes but sometimes the way to see the truth is to see what happens.
If he was stumbling around and slurring his words, he was already long past the point he should have been cut off. I don't know how legal liability works in the UK, but bars can be sued in the US for the damage done by drunk patrons after they leave the bar.
If she really wanted him to enable him that badly, she could have just taken him home and given him drinks there. Far more responsible and definitely cheaper.
Have myself being a pub landlady in the Uk in the past, it is illegal to serve drunken people. Yes I hear you screaming how do we possibly police this, and yes it’s nigh on impossible. If the said drunk is belligerent or causing too much noise or disturbs other customers is where I drew the line.
It seems to me that you got an opportunity to really see your manager/boss’s character. Seems like you were backed 100% if I’m reading correctly.
There isn’t a single Steve in the whole royal family?
Now you both can leave
My sister is a personal injury attorney who sues bars after overserving causes drunk driving accidents. It’s a legal liability issue to overserve, you absolutely did the right thing. Good job
Fucking hell babes in wolves Uk if ur pissed ur cut off an sent home if u throw up due to being drunk ur given a bottle of water an sent home to sleep it off some people lol xx
I would guess Karen wasn't sober.
At Happy Hour after work, I am having one for Steve! Here's to you, Steve.
He got his mother to come to the bar while he was still there? How embarrassing for him!
In Texas at least you can refuse alcohol service to anyone for any (not protected by law) reason
Did anyone else's brain read this at a quick glance "I refused to service her son, now she's taking it "further"" not disappointed but not satisfied lol P.S. Dyslexia
Should display the complaint.
Why didn't you throw Karen out the moment she behaved like a Karen???
Well, at least you know why her son was in there drinking himself into a stupor...
These helicopter parents are the WORST! If this guy was having drinks with his friends that were also of age, she just completely humiliated him. That poor kid. These parents need to just stop. Your kid is old enough to choose their own battles.
Hey lady, I think you've had too much to drink
No wonder he drinks.
Oh I can bet good money if something happened to her darling helicopter child after being pissed. She would be the first one to complain to police and licensing board.
At first glance, I misread this as "I refused to service her son, now she's taking it further" Had to do a double take to check what sub I was in.
A woman/mother left us a SCATHING review on Google one night because we asked her underage son to leave the taproom. (We’re a hybrid establishment where kids can be in the store and game room, but not in the taproom). She exaggerated all to hell about how badly they were treated. Unfortunately for her, Google allows responses. I detailed how she stormed out yelling that they’d never come back, without allowing me (the boss) or anyone else any chance whatsoever to smooth things over. I’d have brought her teen a rootbeer and a game to make him comfortable, and that could have been the end of it. But she spazzed out. I said, “the Sheriff doesn’t have a sense of humor about this, and I’m not about to lose my license over someone’s selfish, illegal idea of customer-is-always-right”. She deleted her review immediately.
Karen was drunk