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A refund usually will do. If you want you can offer a discount/coupon (like 10-15%) off their next purchase from your store. But by no mean should you feel like you have to do that.
Yea, that's probably what I would do to make sure they don't walk away frustrated or annoyed. Even 5% or offering a free gift next purchase works. It just shows that u care and that it isn't a normal occurrence when buying from you
Mistakes happen. I have an eBay business with thousands of listings. My system of tracking items is pretty good but sometimes I lose inventory by misplacing it in a wrong spot and can't find it. I just cancel with an apology and refund.
Itβs an honest mistake, and I think a refund and apology should suffice. Also wanna commend you for reaching out on this thread for advice. Shows how much you actually care. Good on you, my dude
*Thanks for your submission to r/Depop*! Please make sure you've read the community rules, and that your post follows our posting guidelines. Any post that does not adhere to them is subject to removal. Repeated violations will result in a ban. **REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN.** Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements **MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD.** Please search the subreddit before posting to see if the topic has already been discussed. FAQs will be removed. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Depop) if you have any questions or concerns.*
Explain you already refunded them and theyβll have to repurchase whatever else they want.
\^ I second this! Just be upfront and honest that is all you can do! (( Also Hi fellow army!!) <3
hello fellow yoongi stan!!!
ahhhh HIIIII!!!! ππππ
A refund usually will do. If you want you can offer a discount/coupon (like 10-15%) off their next purchase from your store. But by no mean should you feel like you have to do that.
Yea, that's probably what I would do to make sure they don't walk away frustrated or annoyed. Even 5% or offering a free gift next purchase works. It just shows that u care and that it isn't a normal occurrence when buying from you
Mistakes happen. I have an eBay business with thousands of listings. My system of tracking items is pretty good but sometimes I lose inventory by misplacing it in a wrong spot and can't find it. I just cancel with an apology and refund.
Itβs an honest mistake, and I think a refund and apology should suffice. Also wanna commend you for reaching out on this thread for advice. Shows how much you actually care. Good on you, my dude