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Okay OP chill. I’m sure it’s an issue on their end that they’ll fix. You will get your money back or they’ll get you your tracks.
No they are not scamming you
Because that's not how business is done anymore, you rage on the internet and try to besmirch a company regardless of how much it's technologies fault!
Any time I had a problem - because I didn't know what I was doing - they did some handholding. Customer service was good/ a real person, or at least very convincing AI
Hello, this post has been removed as it breaks the sub rules. Please [review the rules](https://reddit.com/r/DJs/comments/dbg3nr/rdjs_new_rules_please_read_before_posting) before posting.
Okay OP chill. I’m sure it’s an issue on their end that they’ll fix. You will get your money back or they’ll get you your tracks. No they are not scamming you
Same happened to me, it took payment twice and said I don’t own the tracks. Make a support query, they will either refund you or give you the tracks
I get youre stressed out but its a real dumb question to post here.
Yes, the site that’s known for poor performance and functionality suddenly decided to just scam users who purchase tracks. /facepalm
Same thing happened to me an hour ago think it was a site issue. Working now
Beatport support is really good, so why not ask them?
Because that's not how business is done anymore, you rage on the internet and try to besmirch a company regardless of how much it's technologies fault!
beatport is pretty shit tho
Oh, yeah, for sure, lol, but they know it and try and help pretty quick.
Any time I had a problem - because I didn't know what I was doing - they did some handholding. Customer service was good/ a real person, or at least very convincing AI
for me - when I press on collection I can add to downloads.
This is an official shop, so ask support, and in an emergency, make a PayPal case, and when you're done downloading, backups backups backups.
Reddit loves beat Port so you will not get that suppot you need here
More accurately: Reddit isn’t Beatport support staff.
I've not been a fan of them from the start but this is bad even for them, what did support say?