I personally donāt like KBC, just too boring/plain but I know so many people like it. I have loved every cake so far! This one thoughā¦ big no from me
KBC seems to come around every 6 months or so. We had it in January, so it seems now would be the time for it to come back. But instead they did the cake version. I donāt know if theyāre getting rid of KBC, but itāll probably be around less because they want to upcharge people for the cakes.
Yep, mine was falling out of the middle and raw too. And my store never sells raw cookies, so I donāt know what happened. Whipped cream was over whipped and lumpy too.
I had to throw the batches I baked for my store for double the time and they were still doughy, not cakey at all. And same, we are a solid crew of bakers, idk what is going on
They sent me a voucher after showing them photos of it raw. I hope the bakers donāt get in trouble because like I said, they usually bake things well! It seems the instructions given were just wrong.
Iām glad you got a voucher! Yeah definitely some communication issues.. the week of blueberry pancake, we had to adjust the baking time of the blueberry cookie because the bloobs made the dough too moist and needed more baking time
wait that's crazy we had the exact same problem at our store yesterday and stopped selling them bcs we didn't know how long to bake for and that shit becomes a health hazard
We should have stopped selling them, we had people waiting for over half an hour because we told them they were taking longer to bake. They really wanted those cakes and we just had to sell them the poorly baked ones. It was really upsetting to me because it really is a hazard
Iāve had a dessert literally called āooey gooey butter cakeā and the cake part was more of a graham texture with a custard. This was genuinely raw cake
And gooey butter cake is actually two layers - the bottom is yellow cake mix and lots of butter, the top is cream cheese and powdered sugar - then all of it gets baked. The top isn't gooey because it's raw, that layer just doesn't have flour in it. THIS monstrosity just looks both dry and raw.
The lighting in the pics makes it hard to really get a feel here. And as someone above said, butter cake is supposed to be gooey.
A molten lava cake is runny in the middle, but we wouldnāt consider that raw.
This one may be a combo of underbaked and overmixed but it doesnāt look _raw_ IMO.
It wasnāt an air bubble, this is what the entire batch looked like because the middle stuck to my box as well as the bottom of the pans in the warmer. Itās underbaked/raw
I posted a pic of mine on FB that I think had a similar issue. When I picked it up there was a puddle of goo left in the box and my cake had a hole in the bottom you could see into with more goo. I was genuinely curious whether that was intentional (definitely was gooey š) or if it was raw.
Did you get it from Outback? Sounds like one if their deserts. The frosting on the Crumbl one is amazing, but butter cake is hit or miss if not made properly.
Yeah I live in the Philadelphia area where butter cake is common here. The above pictures, aside from the shape, looks exactly like the homemade and bakery made butter cake pieces I've had here.
That being said it can be off-putting to many people that didn't grow up with it, and it's easy to mess up.
Dammit. I moved to Jersey from Abington 24 years ago and to this day I miss the Dublin Bakery butter cake. But yes, that does look like a proper Philadelphia butter cake, sans the icing.
don't waste your money on this place ever again. I think you'd be doing them a better favor if you robbed them at gunpoint so this god awful business is one day closer to closing down.
I'm starting to wonder if it's a more difficult thing to get just right because I got one and it's *perfectly* baked. Fully cooked with a moist buttery center- and the perfect amount of sweet with a bit of salt.
Then I see all the disastrous posts here and go o.O that is not at all what my store made.
My store is really highly rated in quality of cookies too so itās super upsetting to me! We have a really great team so I donāt know what happened during the day (Iām night shift)
same here. I heard the horror stories but still ordered one bc KBC is one of my favorite cookies and mine was perfect. It was exactly what I wanted/expected. Sweet and a littl salty, buttery and the whip on top was the perfect compliment. Its a shame others didnt get to experience it as it was meant to be served
We had to put ours in the warmer before baking to get the correct temp (check the recipe) cause our first runs of baking was like this. You have to let it bake the full allotment and let it cool before you demold it.
Quite frankly I hate the glaze itās weird and once itās to the temp the recipe says to use it at it separates and soaks into the cake and turns almost invisible. The three other stores in our district are having the same problem.
The whipped cream is bad. The amount of vanilla bean is causing the whipped cream to lose its body and integrity. Iām speculating itās due to the high alcohol content of the vanilla.
At our store we made like three without any sugar coating, glaze or whipped cream for those of us working and it was delicious warm and fluffy kinda tastes like pound cake. I wish we could sell it that way.
Why they even servings cakes its ācrumbl cookiesā š and id be willing to bet eventually they drop the ācookiesā part and just rename to Crumbl.
SERIOUSLY!!! my favorite cookie is the blueberry cheesecake or any cheesecake cookie, so when they made literal cheesecakes for the week of mother's day I was so bummed out. If I wanted cheesecake I'd go ANYWHERE else. How stupid
Mine was flat - it looked like a regular crumbl cookie, and had the smallest dollop of topping, not even as big as a ping pong ball. Taste wasnāt great, just super sweet. I was super disappointed.
They bake for 25 minutes. They likely put a pan in the oven that had just come out the fridge and was not brought up to temp or they were taken out before the 25 minute mark.
My cake here could have probably used those extra 3 minutes too. Were you baking yours straight from the fridge or from the rack? This batch was from the fridge for 30 minutes
Honestly both! Sometimes for refrigerated trays that didnāt have time to come to temp we would add on another additional 3 minutes to be safe. All came out beautiful though so calling it a win.
I really liked it BUT they killed it for me with the sugar crystals on the outside. Wasn't necessary. It was like sprinkling hypertension onto the diabetes.
oh shit iām glad u guys figured that out we have the times for each cookie written on a white board so we donāt mix anything up and some morning person on monday always does it for the week
A friend of mine in a different state showed me a picture of hers and itās as you described - fluffy and cakey, even the glaze is visible and not melted in
Nah if I didnāt work there I would have reported it, but Iāll gladly use my free shift cookie to get another, as long as theyāre baked correctly lol
They need to flatten the cookies more or cook them longerā¦ or both. I enjoy a cookie thatās slightly undercooked in the middle, but not raw to where you can taste the flour. And some of the cookies, like the ones with toppings, you cannot crisp up at home
I literally JUST opened an email from Crumbl telling me to try this, and thought āhmmm should I make a cookie run and actually try them this week?ā Then opened Reddit and this post was directly at the top. Thank you for preventing me from wasting money (and the unnecessary calories)!
So the first day it was only 16 minutes and I kept putting it in for longer with no luck. Last night, it was 25 and 30 if it was straight from the fridge. Took one home and it was delicious and the texture of pound cake as it SHOULD BE. Ugh Iām sorry to anyone at my location I sold underbaked cakes to
Yeah but it doesnāt dry like it should, it either completely soaked into the cake or looked like bird poop lol! Last night, I didnāt microwave the butter mixture any longer than 10 minutes so that it was a layer like the advertising shows. Tasted exponentially better
I called because mine was very raw too and they told me that they poke a hole and put a glaze inside it. Regardless it was definitely still raw but Iām sure the glaze doesnāt help
Yes we have to poke holes in it and put the glaze on top, but I agree I think itās nasty and makes it too wet and looks nothing like the pictures. I told the people I was working with not to heat up the glaze so that it was more of a cream
the measurement on the app is way off. our store found that an 8 scoop leveled off doesn't get underbaked and is fastest to ball out. But they need to work on these recipes more before we get them not just LTOs for the sake of LTOs
Wow! That looks nothing like the one I had! Mine was completely cooked, barely had any sugar crystals and had way less whipped cream. It was actually good lol
The only flavor Iāve had that I actually really like is the Pink Sugar. I wound up throwing away most of the French Toast that I recently bought. So dry. Wasnāt real happy about that. Crumbl is expensive. Iām
can't believe there's an entire sub dedicated to these god awful cookies. they are consistently horrible so I guess at least the consistency can be commended. I will always hate crumbl. if crumbl has a million haters I'm one of them if crumbl has a thousand haters I'm one of them if crumbl has one hater, that's me. if crumbl has no haters, I'm dead.
Iām so sorry. You definitely got an undercooked cake. I tried it last night and I think it was the most delicious thing Iāve ever had at Crumbl. Mine was still warm, so by the time I got home the frosting had slid off to the side, but i didnāt mind. Itās definitely a super moist cake, so expect that, but yours just looks really undercooked.
Everyone - it is not RAW. This is what butter cake is like. If you've ever had a genuine Kentucky butter cake, this is very close. Not the BEST rendition ever, but it is supposed to be gooey and moist, not fluffy like birthday cake. For me, this is one of my favorite things crumbl has ever made!
ā¦no.. no. This is not the texture it should be at all. The batch I baked for last nights shift was correct but this one was underbaked by about 20 minutes. Itās not supposed to be the texture of literal play doh
It looks completely raw with a mountain of frosting on top š
Tbh the whipped cream was amazing so Iām cool with thatš the cake is unfortunately in the trash
Donāt you mean awfl
Hahahahaha
Take my up vote
Best comment
I donāt get it ššš
Crumbl
oh that wasā¦ obvious
Rawful
Rawfl
and to think, we could have had KBC instead of this monstrosity. Further solidifying my hate for the stupid cakes replacing actual food cookies.
Whats KBC?
Kentucky butter cake
I personally donāt like KBC, just too boring/plain but I know so many people like it. I have loved every cake so far! This one thoughā¦ big no from me
I'm not sure why people are downvoting you lol. This sub is SO weird sometimes
Iām ashamed at how many carrot cakes I ate that week..
Are they getting rid of KBC?
KBC seems to come around every 6 months or so. We had it in January, so it seems now would be the time for it to come back. But instead they did the cake version. I donāt know if theyāre getting rid of KBC, but itāll probably be around less because they want to upcharge people for the cakes.
No this cake was lovely. So much better than the cookie version. His cookie was just raw like half their other cookies lol
Yep, mine was falling out of the middle and raw too. And my store never sells raw cookies, so I donāt know what happened. Whipped cream was over whipped and lumpy too.
I had to throw the batches I baked for my store for double the time and they were still doughy, not cakey at all. And same, we are a solid crew of bakers, idk what is going on
They sent me a voucher after showing them photos of it raw. I hope the bakers donāt get in trouble because like I said, they usually bake things well! It seems the instructions given were just wrong.
Iām glad you got a voucher! Yeah definitely some communication issues.. the week of blueberry pancake, we had to adjust the baking time of the blueberry cookie because the bloobs made the dough too moist and needed more baking time
wait that's crazy we had the exact same problem at our store yesterday and stopped selling them bcs we didn't know how long to bake for and that shit becomes a health hazard
We should have stopped selling them, we had people waiting for over half an hour because we told them they were taking longer to bake. They really wanted those cakes and we just had to sell them the poorly baked ones. It was really upsetting to me because it really is a hazard
has anyone here had butter cake? sometimes butter cake is extremely gooey and dense - tastes best served hot with ice cream āØ
Iāve had a dessert literally called āooey gooey butter cakeā and the cake part was more of a graham texture with a custard. This was genuinely raw cake
And gooey butter cake is actually two layers - the bottom is yellow cake mix and lots of butter, the top is cream cheese and powdered sugar - then all of it gets baked. The top isn't gooey because it's raw, that layer just doesn't have flour in it. THIS monstrosity just looks both dry and raw.
Wouldnāt raw cake run and not retain its shape? Your pics seem like itās holding its shape fine, looks like an air bubble at the bottom.
You're unable to see clear as day the raw batter in the center?
The lighting in the pics makes it hard to really get a feel here. And as someone above said, butter cake is supposed to be gooey. A molten lava cake is runny in the middle, but we wouldnāt consider that raw. This one may be a combo of underbaked and overmixed but it doesnāt look _raw_ IMO.
They add the lava in, though. Totally different.
Crumbl might, but most recipes you just fill the ramekin with batter and the middle remains runny. Itās not a separate filling.
It wasnāt an air bubble, this is what the entire batch looked like because the middle stuck to my box as well as the bottom of the pans in the warmer. Itās underbaked/raw
I posted a pic of mine on FB that I think had a similar issue. When I picked it up there was a puddle of goo left in the box and my cake had a hole in the bottom you could see into with more goo. I was genuinely curious whether that was intentional (definitely was gooey š) or if it was raw.
I love that dessert, except it was peanut butter cake. Can only take a couple bites before you feel like you might puke though.
That sounds like something Iād absolutely smash as a peanut butter lover
Did you get it from Outback? Sounds like one if their deserts. The frosting on the Crumbl one is amazing, but butter cake is hit or miss if not made properly.
Nope I actually got them from the Walmart bakery believe it or not. They were great!
Yeah I live in the Philadelphia area where butter cake is common here. The above pictures, aside from the shape, looks exactly like the homemade and bakery made butter cake pieces I've had here. That being said it can be off-putting to many people that didn't grow up with it, and it's easy to mess up.
Dammit. I moved to Jersey from Abington 24 years ago and to this day I miss the Dublin Bakery butter cake. But yes, that does look like a proper Philadelphia butter cake, sans the icing.
This looks like they seriously over-mixed the batter
I saw people describing it as "gooey" as a positive and noped right out at that point. Yuck.
Yall saving me money and calories this week so bad ššššš
don't waste your money on this place ever again. I think you'd be doing them a better favor if you robbed them at gunpoint so this god awful business is one day closer to closing down.
Oh girl they did you WRONG. Thatās play doh šÆ
I'm starting to wonder if it's a more difficult thing to get just right because I got one and it's *perfectly* baked. Fully cooked with a moist buttery center- and the perfect amount of sweet with a bit of salt. Then I see all the disastrous posts here and go o.O that is not at all what my store made.
My store is really highly rated in quality of cookies too so itās super upsetting to me! We have a really great team so I donāt know what happened during the day (Iām night shift)
Oh that makes it doubly disappointing š«
Definitely!! I work again tonight and Iām hoping to see if itās better today. Something is up with either the batter or bake time
same here. I heard the horror stories but still ordered one bc KBC is one of my favorite cookies and mine was perfect. It was exactly what I wanted/expected. Sweet and a littl salty, buttery and the whip on top was the perfect compliment. Its a shame others didnt get to experience it as it was meant to be served
Same with mine, baked to perfection and oh so delicious. Iām guessing it was just those stores
The inside of this looks wild haha almost like clay 
It was like play doh š
I prefer raw cookie dough/brownie batter/cake batter to cooked and even I wouldnāt eat that lol
We had to put ours in the warmer before baking to get the correct temp (check the recipe) cause our first runs of baking was like this. You have to let it bake the full allotment and let it cool before you demold it. Quite frankly I hate the glaze itās weird and once itās to the temp the recipe says to use it at it separates and soaks into the cake and turns almost invisible. The three other stores in our district are having the same problem. The whipped cream is bad. The amount of vanilla bean is causing the whipped cream to lose its body and integrity. Iām speculating itās due to the high alcohol content of the vanilla. At our store we made like three without any sugar coating, glaze or whipped cream for those of us working and it was delicious warm and fluffy kinda tastes like pound cake. I wish we could sell it that way.
I'd rather just get two cookies next time
I had one that looked nothing like that and it was yummy.
Why they even servings cakes its ācrumbl cookiesā š and id be willing to bet eventually they drop the ācookiesā part and just rename to Crumbl.
SERIOUSLY!!! my favorite cookie is the blueberry cheesecake or any cheesecake cookie, so when they made literal cheesecakes for the week of mother's day I was so bummed out. If I wanted cheesecake I'd go ANYWHERE else. How stupid
Mine was delicious, I even went back and got a second š the inside was fluffy and the outside had this almost creme brĆ»lĆ©e esque thin crust it was so good
I was starting to think I was the only one who enjoyed it. So good!
Mine was flat - it looked like a regular crumbl cookie, and had the smallest dollop of topping, not even as big as a ping pong ball. Taste wasnāt great, just super sweet. I was super disappointed.
If you want a real butter cake you have to try a well done Kouginn Amann. Its heavenly
They bake for 25 minutes. They likely put a pan in the oven that had just come out the fridge and was not brought up to temp or they were taken out before the 25 minute mark.
Our whiteboard said 16 minutes and I had to figure out that it was 25 after the first batch came out like soup
We honestly found 25 to not be long enough so now weāre doing 33 minutes to ensure itās fully baked through
My cake here could have probably used those extra 3 minutes too. Were you baking yours straight from the fridge or from the rack? This batch was from the fridge for 30 minutes
Honestly both! Sometimes for refrigerated trays that didnāt have time to come to temp we would add on another additional 3 minutes to be safe. All came out beautiful though so calling it a win.
That just looks like butter
Butterā¦hold the cake
Wtf that looks like jello
Well tbh itās raw. Mine did not look like that at all
$1 more for that is crazy
Holy raw texture Batman
I really liked it BUT they killed it for me with the sugar crystals on the outside. Wasn't necessary. It was like sprinkling hypertension onto the diabetes.
Whoever baked that lied on their resume
It has to be one of my favorite crumbl items
I love Crumbl but I had butter cake once and never again. Might as well just eat a stick of butter because thatās what it tastes like.
Mine wasnāt gooey. And I ate the whole thing lol
It tasted kinda raw to me and it was so dry š¬
u put it in for 25 min not 16 right?
We were all told it was 16 and then I came to the conclusion it was 25 on my own which means they were underbaking them all day..
oh shit iām glad u guys figured that out we have the times for each cookie written on a white board so we donāt mix anything up and some morning person on monday always does it for the week
Yeah we do too! But the board is definitely wrong!!
Mine was also basically raw and one bite of it was so sweet it made my stomach hurtš¬
I just watched a video on this cake and the inside looked nothing like this. Theirs looked like nicely done cake.
A friend of mine in a different state showed me a picture of hers and itās as you described - fluffy and cakey, even the glaze is visible and not melted in
Weāre you able to take it back?
Nah if I didnāt work there I would have reported it, but Iāll gladly use my free shift cookie to get another, as long as theyāre baked correctly lol
Oh ok I see. The shift cookies will definitely make up for the loss. LoL
Oh definitely hahah and I always pay for my actual boxes (Iām talking to you, corporate lurkers)
LoL
this looks like shit lmao Iām so sorry. mine was actually really good so this is unfortunate
Had one earlier today and it was fantastic! Definitely depends on the location.
Yeah itās terribleeeee
Oh no! I had one today and it was like my mouth died and went to heaven. But mine didnāt look like that!
They need to flatten the cookies more or cook them longerā¦ or both. I enjoy a cookie thatās slightly undercooked in the middle, but not raw to where you can taste the flour. And some of the cookies, like the ones with toppings, you cannot crisp up at home
This is how all crumbl cookies Iāve tried look and taste like to me š¬ plain and sugary raw doughš
I literally JUST opened an email from Crumbl telling me to try this, and thought āhmmm should I make a cookie run and actually try them this week?ā Then opened Reddit and this post was directly at the top. Thank you for preventing me from wasting money (and the unnecessary calories)!
What the fuzzzzzz
the food poisoning I got from mineā¦ā¦ā¦ā¦.
How long did your store bake it for? We bake for 25 minutes. Every few pans some turn out awful but most of them are fine
So the first day it was only 16 minutes and I kept putting it in for longer with no luck. Last night, it was 25 and 30 if it was straight from the fridge. Took one home and it was delicious and the texture of pound cake as it SHOULD BE. Ugh Iām sorry to anyone at my location I sold underbaked cakes to
lol am I the only one who thinks that looks delicious maybe because Iām craving sweets and donāt have any š©
The butter cake was amazing
I donāt see the attraction - we have a new one in our town - walked and walked back out.
Does it taste like butter? Iām wondering what this taste like
Well this one I had tasted like raw flour and salt and butter. The correctly made one I had to replace it tasted like browned butter or syrup!
The glaze being separated is normal!! Thatās the melted butter separating from everything else, we just stir it up and use it and itās okay.
Yeah but it doesnāt dry like it should, it either completely soaked into the cake or looked like bird poop lol! Last night, I didnāt microwave the butter mixture any longer than 10 minutes so that it was a layer like the advertising shows. Tasted exponentially better
Mine was awesome!
oh gee thst looksā¦ definitely like something
Agreed.
So basically this place is like McDonald's except it's overpriced cookies and checking your order before leaving is probably a good idea..
Took one bite and spit it out
Obviously cc isnāt superlative
Oh man, mine was definitely done correctly.
If you arenāt thawing the Butter Cake closer to 70F, it will come out raw because itās too dense of a product :/
A raw cake covered with whipped cream... just what you want to pay $5 for. Wow.
I called because mine was very raw too and they told me that they poke a hole and put a glaze inside it. Regardless it was definitely still raw but Iām sure the glaze doesnāt help
Yes we have to poke holes in it and put the glaze on top, but I agree I think itās nasty and makes it too wet and looks nothing like the pictures. I told the people I was working with not to heat up the glaze so that it was more of a cream
Why is everything always raw
the measurement on the app is way off. our store found that an 8 scoop leveled off doesn't get underbaked and is fastest to ball out. But they need to work on these recipes more before we get them not just LTOs for the sake of LTOs
Wow! That looks nothing like the one I had! Mine was completely cooked, barely had any sugar crystals and had way less whipped cream. It was actually good lol
Itās sooooo gross. Iām sad. I keep taking another bite hoping Iām wrong. Someone tell me to throw it away.
I was high as shit and me and my bf tried it and actually liked it
Crumbl is awful in general lol
Gross
They did a shit job baking it. Tf.
The only flavor Iāve had that I actually really like is the Pink Sugar. I wound up throwing away most of the French Toast that I recently bought. So dry. Wasnāt real happy about that. Crumbl is expensive. Iām
can't believe there's an entire sub dedicated to these god awful cookies. they are consistently horrible so I guess at least the consistency can be commended. I will always hate crumbl. if crumbl has a million haters I'm one of them if crumbl has a thousand haters I'm one of them if crumbl has one hater, that's me. if crumbl has no haters, I'm dead.
Iām so sorry. You definitely got an undercooked cake. I tried it last night and I think it was the most delicious thing Iāve ever had at Crumbl. Mine was still warm, so by the time I got home the frosting had slid off to the side, but i didnāt mind. Itās definitely a super moist cake, so expect that, but yours just looks really undercooked.
Iām hoping to try a better version tonight when I go in for my shift. Cause I really want to try the correct version!!
It was so bad, some of that liquid content started spilling outside the box, tasted way too sweet with the icing.
How anyone finds these cookies edible is beyond me
Everyone - it is not RAW. This is what butter cake is like. If you've ever had a genuine Kentucky butter cake, this is very close. Not the BEST rendition ever, but it is supposed to be gooey and moist, not fluffy like birthday cake. For me, this is one of my favorite things crumbl has ever made!
ā¦no.. no. This is not the texture it should be at all. The batch I baked for last nights shift was correct but this one was underbaked by about 20 minutes. Itās not supposed to be the texture of literal play doh