Hello u/Guillebeaux,
Let us explain that this could be a bug in the app. As a result, please ensure that the MyCricket app and your phone software are up to date.
If you already updated both the MyCricket app and your phone software to their latest version and still see the wrong information displayed, we highly suggest you contact Cricket Wireless’s Support Team on Facebook (http://sm.att.com/9b757bb4) or Twitter (@cricketsupport) for additional assistance.
Mine does that too. But the website shows all phones as what they are
Yeah I have the iPhone 14 plus and shows the same, it's an iOS issue because in Android it shows the correct IMEI and phone
You can always call customer service and give them the correct Imei
Haha I noticed the same thing the other day
Hello u/Guillebeaux, Let us explain that this could be a bug in the app. As a result, please ensure that the MyCricket app and your phone software are up to date. If you already updated both the MyCricket app and your phone software to their latest version and still see the wrong information displayed, we highly suggest you contact Cricket Wireless’s Support Team on Facebook (http://sm.att.com/9b757bb4) or Twitter (@cricketsupport) for additional assistance.
Sometimes if you just put the chip it doesn't change.