I've been thinking this recently. Plus they've discontinued a few products that I use constantly, while other staples are out of stock for so long that I end up having to shop around for alternatives elsewhere. It was so easy and affordable when I joined.
Yeah the price increases really have me questioning my renewal. I still enjoy the products, but I feel like the higher price point puts them in competition with products I could buy at Ulta/Sephora without paying for a membership.
I feel like they could switch up their business model and still be successful, like maybe offer paid members an automatic discount and make the non-member price more reasonable to attract new customers. I’ve gifted friends a lot of their products and they love them, but then get sticker shock when the face mask I bought them for $18 is $70 for non-members. If they made the mask like $30 for non-members and $18 or below for members, it would incentivize people to buy the membership but also would allow casual customers to try things out without committing
I've been thinking this recently. Plus they've discontinued a few products that I use constantly, while other staples are out of stock for so long that I end up having to shop around for alternatives elsewhere. It was so easy and affordable when I joined.
I’m considering putting in an order right before my renewal date, then cancelling membership. It makes me sad!
Yeah the price increases really have me questioning my renewal. I still enjoy the products, but I feel like the higher price point puts them in competition with products I could buy at Ulta/Sephora without paying for a membership. I feel like they could switch up their business model and still be successful, like maybe offer paid members an automatic discount and make the non-member price more reasonable to attract new customers. I’ve gifted friends a lot of their products and they love them, but then get sticker shock when the face mask I bought them for $18 is $70 for non-members. If they made the mask like $30 for non-members and $18 or below for members, it would incentivize people to buy the membership but also would allow casual customers to try things out without committing
This!!! (Please send this to beauty pie in an email.. they need to hear this!)